Avera@Home in Milbank, SD
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301 Flynn Drive, Milbank, SD 57252
For more information about senior living options: (844) 490-3973
The after-hours clinic visit was very impressive and timely. Heather the receptionist, the nurse, and the PA Patrick were friendly, helpful, and professional. The care received was excellent, and everyone the patient interacted with was kind and friendly. The patient from Nebraska felt blessed to have the Avera clinic nearby and appreciated the kindness and knowledgeable care. The new facility is loved for being fast and on time, with all staff being nice.
They had the worst ER visit and believe the doctors should be replaced with new ones. They waited two weeks after a stress test and six phone calls to receive results, felt mistreated, and are looking for a new doctor who can provide the results. They felt punished and lectured for missing one appointment and said they would go elsewhere; they will not tolerate being mistreated. They missed the initial appointment due to a wrong date, were lectured about the mistake, and were refused to be scheduled together; they will seek care somewhere that doesn’t punish simple mistakes.Avera@Home Milbank is best suited for seniors who want to stay connected to the Avera healthcare ecosystem and rely on in-home or nearby clinic support as part of a single system. It works best for families that can actively coordinate care, track follow-up on tests, and manage appointment logistics with some independence from the facility’s own scheduling staff. The new location and the general warmth of some frontline interactions can offer practical, accessible care for everyday medical needs, especially when a trusted Avera clinic or hospital is nearby.
Those who should strongly consider alternatives are families prioritizing flawless scheduling discipline, consistently respectful patient conversations, and lightning-fast follow-up on test results. If nonpunitive, patient-centered communication and dependable responsiveness are non-negotiable, it’s worth benchmarking other home-health providers or independent clinics that emphasize continuity of care and clearer accountability. Also, if frequent ER-level decisions or rapid test-result turnaround are critical, explore options with a proven track record for rapid communication and fewer administrative detours.
On the upside, the strongest signaling of value lies in the areas where the Avera network shows strength. Several reviewers describe timely, attentive care in the after-hours clinic, with staff described as friendly, professional, and genuinely caring. A positive visit from an RN who found the care excellent and the team kind underscores the potential for high-quality, personable service when the care team is aligned and communication works. For families who can lean on a cohesive system and expect a courteous, efficient experience in moments of need, these experiences demonstrate what the model can deliver at its best.
Yet the most persistent themes across the set of feedback are warnings about miscommunication and punitive treatment for administrative missteps. Instances of missed appointments with blame or lecturing, rigid scheduling roadblocks, and slow or opaque follow-up on test results or ER-related questions create real risk for people relying on timely care. The gap between a few standout interactions and the broader pattern suggests that experience is highly inconsistent, varying by location, staff, and the specific clinicians involved. In practical terms, this means risk tolerance should be low for those who require dependable, message-clear, and respectful responsiveness.
For families weighing options, a practical decision framework helps separate the signal from the noise. Ask for a named primary clinician and a guaranteed continuity plan so care doesn’t hinge on shifting personnel. Inquire about the process and expected timeframe for test-result communication and for follow-up after urgent visits. Clarify policies around missed appointments and how staff should handle and de-escalate patient frustration. Confirm after-hours access and escalation paths if care needs arise outside regular hours. If these systems feel reliable and transparent, Avera@Home Milbank can serve as a practical, integrated choice; if not, it may be wiser to explore alternatives with more consistent communication and a consistently respectful care culture.
In the end, Avera@Home Milbank offers real utility for families already in the Avera orbit who can navigate occasional scheduling frictions and variability in staff experience. For those who prize steady, nonpunitive communication and guaranteed, timely follow-up, the balance tips toward looking at other providers or complementary options within a broader network. The decision hinges on tolerance for administrative bumps versus the value of being tightly tied to an established care system. Families should enter discussions with clear expectations about continuity, communication, and accountability, and use those benchmarks to decide whether this option aligns with their loved one’s safety, dignity, and daily comfort.
21 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Avera@Home in Milbank, SD is a fully furnished assisted living community that offers a comfortable and convenient living environment for seniors. Residents can enjoy amenities such as cable or satellite TV, Wi-Fi/high-speed internet, and access to outdoor spaces like a garden. Housekeeping services are provided to ensure a clean and organized living space.
The care services provided at Avera@Home include 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. The dedicated staff also coordinates with health care providers to ensure comprehensive care for residents. Medication management is available to ensure medication is taken properly.
Special dietary restrictions and diabetes diets are accommodated in the dining options at Avera@Home. Meal preparation and service are provided, taking into account the specific needs of each resident. In addition to dining, there are resident-run activities and scheduled daily activities for social engagement and entertainment.
For added convenience, move-in coordination is available for new residents. Transportation arrangements for medical appointments and regular doctor's visits can be made on behalf of residents. Nearby amenities include pharmacies, physicians' offices, restaurants, transportation options, places of worship, and hospitals.
At Avera@Home in Milbank, SD, seniors can enjoy a supportive community where their physical and mental wellness is prioritized through personalized care services and engaging activities.
Avera@Home is located at 301 Flynn Drive, Milbank, SD 57252 in Roberts County, South Dakota
Avera@Home on seniors.fyi includes 3 photos including images showing building, exterior, landscaping, healthcare, architecture, outdoor, and more.
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Activities of Daily Living (ADLs) are fundamental tasks vital for an individual's independence, particularly in older adults over 85, and include functions like bathing and dressing; assessing ADLs alongside Instrumental Activities of Daily Living (IADLs) helps determine the level of required assistance due to age-related health challenges. Tailored support plans, involving family and community resources, are essential for maintaining dignity and autonomy in assisted living environments.
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