Stephanie's Residential Care Facility

4033 Delree Street, West Columbia, SC 29170

For more information about senior living options: (844) 490-3973

4.8 from 20 reviews
5 stars
18
4 stars
0
3 stars
1
2 stars
1
1 stars
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Assisted Living Board and Care Home

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    Overall Review of Stephanie's Residential Care Facility

    Pros

    • pro The Pines is described as warm, welcoming, and family-friendly, with residents actively engaged in daily activities.
    • pro Families report compassionate, patient, and attentive care from the staff, along with excellent communication.
    • pro Gina is highlighted for being upfront, responsive, and helpful throughout the intake process.
    • pro The Pines' partnership with Fox Rehabilitation is credited with rapid improvement in residents, including regained mobility.
    • pro The facility is praised for being clean, bright, cheery, and offering spacious living quarters.
    • pro The environment is described as joyful and home-like, with a strong sense of community and support among staff and residents.
    • pro The Pines is noted as pet-friendly and accommodating for visits and interaction with residents.
    • pro The dining and tour experiences are described as positive, with meaningful meals contributing to decision-making.
    • pro The care staff are described as dedicated and caring, contributing to families' trust and peace of mind.

    Cons

    • pro The reviewer stated that the facility is not fit for a loved one to live in.
    • pro The reviewer described the staff and management as very unprofessional.
    • pro The reviewer claimed that residents are mistreated and even cursed at.

    Review

    The Pines emerges in these reflections as more than just a place to live; it feels like a community built on care, peace, and genuine kindness. Families describe arriving with relief and leaving with gratitude, noting that their loved ones receive the privacy they desire while still having access to attentive, compassionate staff. Several reviewers highlight the honesty and openness they experienced from the team, especially Gina, who is remembered for guiding families through the process from day one. One family even speaks of feeling led by faith to this facility, underscoring a sense of comfort and purpose that accompanies their decision.

    A common thread across many stories is the sense of long-term wellness and stability that The Pines provides. One reviewer proudly shares that her mother has been at The Pines for eleven years and has stayed happy and well cared for throughout. The sentiment is echoed in another account where a resident recently celebrated turning 100, with the family attributing some of that longevity to the supportive environment at The Pines. In these accounts, the care team is described as consistently kind and patient, helping residents maintain health and happiness over many years of residence.

    The experience with loved ones who require more care is also described in vivid, practical terms. One family recounts a time with their father where the setting felt clean, the activities were engaging, and the living spaces were spacious enough to feel comfortable. The staff's attentiveness stood out, and the ability to bring a beloved pet - such as a Maltipoo named Bogey - during visits added a warm, homelike touch. The overall atmosphere is portrayed as welcoming and uplifting, with a strong emphasis on participation in activities rather than passive sitting, which helps residents stay connected and engaged.

    Individual staff members are repeatedly celebrated for their specific contributions. A cousin notes the aunt's positive experience with her room, the meals, and the amenities, and particularly mentions enjoying conversations with Keyotta, the activity director, during visits. The personal touch of staff members - whether chatting with residents, guiding activities, or simply providing a friendly face - appears to be a defining feature for many families. The sense of a family atmosphere at The Pines is not just generalized praise; it is rooted in concrete interactions that make visits meaningful and comforting.

    The intake process receives high accolades, with Gina singled out for responsiveness and supportive guidance. Families describe how Gina walked them through paperwork and answered questions promptly, breaking down complex steps so the transition felt manageable during a stressful time. Beyond onboarding, families appreciate the ongoing coordination with rehabilitation services. The Pines' partnership with Fox Rehabilitation is highlighted as a transformative element: therapists who arrive quickly, work with residents to regain mobility, and help achieve meaningful milestones - such as a mother who, after a brief stay, regains independence and begins planning a return home. The therapists - speech, occupational, and physical - are described as phenomenal, contributing not only to physical recovery but to renewed confidence and daily functioning.

    Columbia, as a location, is portrayed as a warm and lively community. Several reviews describe the environment as welcoming and family-friendly, with frequent activities and a sense that "there is always something going on." The residents are described as friendly, the staff as inviting, and even first-time visitors feel drawn into a space that feels livable and joyful. The presence of onsite services, including a convenient proximity to medical appointments and a nearby medical complex, adds to the sense of accessibility and ease for families navigating care decisions.

    A longer-term perspective from The Pines at Columbia adds depth to the overall impression. One family member recalls a mother who lived there for over two years, praising the facility's management and caregivers for their consistent quality of care. Although the mother eventually required transfer to a higher level of care, the family remained grateful for the experience and for how the staff created a comforting, home-like atmosphere during the years of residence. The community is consistently described as engaging, with residents participating in various activities and supported by smiling staff that foster a sense of belonging for both residents and visitors.

    Overall, the testimonials paint The Pines as a place where care, communication, and community intersect to create a supportive home for aging loved ones. Reviewers speak of kindness, attentiveness, and genuine concern for well-being; they highlight the value of comprehensive tours that allow families to understand what life will be like and the importance of staff who treat residents with dignity. While one account voices concerns about management and treatment, the prevailing sentiment across the collection remains one of gratitude, peace, and confidence that The Pines can meet diverse needs - with dedicated teams, robust rehabilitation connections, and a welcoming, family-forward culture that keeps residents engaged and cherished.

    Features

    Housing

    • 10 resident community capacity 10 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.

    Amenities

    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Columbia Metropolitan (3 miles away) Columbia Metropolitan (3 miles away)

    Care Services

    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Stephanie's Residential Care Facility, located in the heart of West Columbia, SC, offers a warm and welcoming environment for seniors seeking assistance with daily living while enjoying the comforts of home. This Board and Care Home provides a comprehensive range of amenities designed to enhance residents' quality of life. The facility features a spacious dining room, fully furnished accommodations, and beautifully landscaped outdoor spaces perfect for relaxation. Residents can also enjoy the garden area and benefit from convenient services such as housekeeping, move-in coordination, telephone access, and high-speed Wi-Fi.

    At Stephanie's Residential Care Facility, personalized care is prioritized. Trained staff assist residents with activities of daily living such as bathing, dressing, transfers, and medication management. Special dietary restrictions are accommodated with nutritious meal preparation and service that caters to individual needs, including diabetes-friendly diets.

    The community encourages an active lifestyle with scheduled daily activities that foster social interaction and mental engagement. For added peace of mind, transportation arrangements for medical appointments ensure residents can easily access health care providers.

    Situated conveniently near local cafes, parks, pharmacies, physicians' offices, restaurants, and hospitals — all within close proximity — Stephanie's Residential Care Facility is ideally positioned to provide both comfort and convenience for its residents. With a focus on compassionate care and vibrant community living, this facility stands out as an excellent choice for seniors in West Columbia seeking supportive assisted living options.

    Nearby Places of Interest

    Restaurants

    • Lizard's Thicket (1.3 miles)
    • Waffle House (2.5 miles)
    • Chick-Fil-A (2.9 miles)
    • Freddy's Frozen Custard & Steakburgers (2.9 miles)
    • McDonald's (3 miles)
    • Chick-Fil-A (3.2 miles)
    • McDonald's (3.3 miles)

    Physicians

    • Lexington Family Practice (2 miles)
    • Palmetto Dermatology (2.7 miles)
    • Physician Pain And Spine (2.7 miles)
    • The Pain Center Of First Choice Healthcare Pc (2.8 miles)
    • Carolina Eye Center (2.8 miles)
    • Carolina Orthopedic & Sports Medicine (2.8 miles)
    • Doctors Care (2.8 miles)

    Pharmacies

    • Walmart Pharmacy (2.1 miles)
    • Agape Pharmacy (2.6 miles)
    • Intramed Plus (2.9 miles)
    • Walgreens (3.2 miles)
    • CVS Pharmacy (3.3 miles)
    • Walgreens (3.8 miles)
    • CVS Pharmacy (4.3 miles)

    Transportation

    • USO Columbia Airport (2.2 miles)
    • National Car Rental (2.3 miles)
    • Columbia Metropolitan Airport (CAE) (2.9 miles)

    Hospitals

    • Lexington Medical Center Emergency Room (3.1 miles)
    • Lexington Medical Center (3.2 miles)
    • Fmc Lexington Dialysis (3.7 miles)

    Cafes

    • Starbucks (4.5 miles)
    • Piecewise Coffee (5.6 miles)

    Parks

    • Saluda Riverwalk (4.9 miles)
    • Virginia Hylton Park (5 miles)
    • West Columbia Riverwalk (5.8 miles)
    • River Center At Saluda Shoals (5.9 miles)
    • Saluda Shoals Park (5.9 miles)
    • Columbia Canal & Riverfront Park (6.1 miles)

    Places of Worship

    • Cornerstone Presbyterian Church (6 miles)

    Frequently Asked Questions

    Where is Stephanie's Residential Care Facility?

    Nearby Communities

    Related Resources

    • assisted living costUnderstanding the True Cost of Assisted Living in 2025: A Comprehensive Guide

      Assisted living in 2025 offers a crucial balance of independence and support for seniors, with costs varying from $2,500 to over $7,000 per month based on factors such as location and care level. Understanding pricing complexities, including regional differences and potential hidden fees, is essential for families to plan financially while ensuring quality care for their loved ones.

    • does medicaid pay for assisted livingUnderstanding Medicaid Coverage for Assisted Living: A Comprehensive Guide

      The guide outlines the complexities of Medicaid coverage for assisted living, highlighting significant state-to-state variations, limited coverage often restricted to personal care services, and the existence of specialized waivers for certain needs like memory care. It advises families to consult local Medicaid offices for options while emphasizing the importance of understanding state-specific regulations and facility policies.

    • does medicaid pay for assisted livingHow and When Medicaid May Cover Assisted Living Costs

      Medicaid coverage for assisted living varies by state and is primarily available to low-income individuals, with eligibility dependent on strict income and asset limits. Some states offer HCBS waivers for specific services in assisted living, but families must generally cover room and board costs, and should verify facility acceptance of Medicaid while considering potential waiting lists.


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