1665 Robert Perry Road, Sumter, SC 29153
For more information about senior living options: (844) 490-3973
Good Deeds Residential Care Facility in Sumter has earned a wide range of opinions from those who have interacted with it, with many praising the home as a place of warmth, cleanliness, and attentive care. Visitors frequently describe the staff as exceptionally friendly and loving, noting that the residents seem genuinely cared for and happy. The atmosphere is often portrayed as bright and welcoming, filled with laughter and a strong sense of community. Several reviewers emphasize that the facility is clean, well organized, and feels like a family environment where residents are treated with respect and kindness.
A number of appreciations center on the changes that came with new ownership in January 2020. Commentators highlight a notable turnaround under the Glover family's leadership, pointing to improvements in cleanliness, organization, and overall operations. They mention that residents have opportunities to go on outings, such as trips to the zoo, which indicates an active engagement with the residents' quality of life. The owners - Mr. and Mrs. Glover - are described as caring deeply about the people living there, with residents and their families feeling heard and confident that problems will be addressed promptly. The facility is praised for living up to its name, Good Deeds, through its efforts to provide compassionate and attentive care.
Several reviews emphasize the professionalism of the staff and the personal investment of the owners. Observers note that the staff maintain high standards of service and that the facility's culture is influenced by kindness and a desire to treat people the way they wish to be treated. The new leadership is described as creating a structured, loving environment in which residents feel secure and supported. The positive emphasis on care, safety, and a family-oriented atmosphere is echoed across multiple testimonials, with many recommending the facility wholeheartedly for loved ones in need of residential care.
Overall, the consensus from many reviewers is that Good Deeds has become a strong option in Sumter for residential care. Descriptions of the facility as clean and welcoming, combined with praise for the staff's dedication and the owners' hands-on involvement, contribute to a strongly favorable impression. People who have experienced the change in ownership express confidence in the level of care and the attentiveness shown to residents, making it appear to be among the better options in the area according to their experiences.
However, not every account aligns with the glowing reports. A smaller number of reviews present severe criticisms that raise significant concerns. One reviewer describes the facility as horrible, alleging overcharging, hostile attitudes from staff when families ask questions, and the withholding of snacks provided by families. The reviewer also claims retaliation against residents when families questioned the staff, and states that visiting in residents' rooms is restricted, framing the situation as a violation of the residents' home-like rights. The language used conveys strong distress and intent to pursue legal action.
Another review shares a starkly negative perspective, labeling the place as disgusting and detailing a history of poor treatment. Allegations include filthy conditions, residents going hungry, and staff abuse. The reviewer claims to have been a former resident and states they witnessed severe mistreatment, to the point of taking photos and engaging news outlets. Taken together, these accounts present a troubling image of neglect and mistreatment that sharply contrasts with the positive reviews about the same facility.
Taken as a whole, the collection of reviews paints a nuanced portrait. The majority of voices celebrate the care, kindness, and improvements under new ownership, describing a clean, supportive, and loving environment where residents feel valued and engaged. Yet there are strong, alarming counterpoints that merit serious consideration. Potential families evaluating Good Deeds should balance the very positive experiences reported by many with the grave concerns raised by others. If you are considering this facility, it would be prudent to conduct due diligence: plan visits, ask about daily routines and resident rights, review state inspection records, and speak with current residents and their families to form a well-rounded view before making any decisions.
Good Deeds Residential Care Facility in Sumter, SC is a welcoming and comfortable board and care home that offers exceptional care services to seniors. Our fully furnished facility provides all the amenities needed for a convenient and relaxing living experience.
Residents can enjoy delicious meals in our dining room, which accommodates special dietary restrictions to ensure optimal nutrition. Our dedicated staff also takes care of housekeeping tasks, allowing residents to focus on enjoying their time at our facility.
In addition to the indoor spaces, we have an outdoor garden where residents can spend time amidst nature's beauty. For convenience, we offer telephone services and Wi-Fi/high-speed internet access so that residents can stay connected with their loved ones effortlessly.
At Good Deeds Residential Care Facility, we prioritize the well-being and comfort of our residents. Our highly trained staff is available round-the-clock to provide assistance with activities of daily living such as bathing, dressing, and transfers. We also arrange transportation for medical appointments as well as coordinate with healthcare providers to ensure comprehensive care.
To keep residents engaged and entertained, we organize scheduled daily activities designed to cater to various interests and preferences. Nearby, there are transportation options available for additional convenience, along with places of worship for residents seeking spiritual fulfillment.
With our commitment to providing personalized care and a warm environment, Good Deeds Residential Care Facility is an ideal choice for seniors in need of assisted living services in Sumter, SC.
Good Deeds Residential Care Facility is located at 1665 Robert Perry Road, Sumter, SC 29153 in Sumter County, South Carolina
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