1665 Robert Perry Road, Sumter, SC 29153
For more information about senior living options: (866) 208-4318
Overall Review of Good Deeds Residential Care Facility
Pros
The staff are very friendly and loving, and really care for the residents.- The facility is extremely clean, well organized, and filled with laughter and love.
- All residents are loved and happy.
- Good Deeds Residential Care Facility is highly recommended to others near and far.
- It is a nice facility with great staff.
- Goodeeds is very professional and would be a great placement for loved ones.
- There has been a huge turnaround since the new ownership in January 2020, including trips for residents.
- The residents know that they can raise concerns with Mr. and Mrs. Glover and they will be addressed.
- The new owners stand on God's word and treat people as they wish to be treated.
- The facility is arguably the best residential care facility in Sumter.
Cons
The facility is horrible and overcharges, with staff showing attitudes toward families.- Snacks provided by families are withheld, and residents are retaliated against when families question the staff; family visits to residents’ rooms are restricted.
- The place is disgusting and filthy; residents are not kept clean, go hungry, and the staff is abusive.
Review
Good Deeds Residential Care Facility in Sumter, SC is best suited for families seeking a warm, home-like setting where residents are known by name and daily life centers on attentiveness, routines, and personal connection. The community earns strong marks for cleanliness, organization, and a culture described as loving and resident-centered. It appeals particularly to seniors who thrive in a smaller, tightly run environment, where staff are readily available, activities are regularly organized, and outings are part of the rhythm of life. For families prioritizing a personal touch, predictable structure, and a sense of belonging, this facility presents a compelling option.
At the same time, potential residents should consider alternatives if safety, governance, and transparent operations are non-negotiables. Two stark 1-star reviews raise serious red flags, claims of abuse, overcharging, and punitive responses to questions about care. Those kinds of allegations warrant caution and thorough verification before committing. For families with a high demand for robust oversight, clear billing practices, and guaranteed resident rights with independent accountability, exploring other options or demanding corroboration through direct investigation is prudent.
The strongest positives center on staff warmth, cleanliness, and leadership that appears engaged and long-term oriented. The new ownership since 2020 is repeatedly credited with turning the facility around and instilling a structured, compassionate culture. Residents reportedly receive attentive care, and the environment supports social interaction through regular outings and a visible emphasis on “doing a good deed.” These attributes help the community deliver a consistent sense of stability and happiness, counterbalancing the inherent risks of a small residential setting where one or two caregivers can shape daily life.
Yet the negative accounts cannot be dismissed. Allegations regarding mistreatment, restricted family access, snack withholding, and retaliation tap at deeper concerns about governance and resident rights. Such reports, if accurate, undermine trust and suggest potential lapses in oversight, training, and accountability. They do not align with the otherwise favorable descriptions and require independent verification. Prospective residents should insist on detailed, written policies about resident rights, grievance handling, and the chain of accountability, and seek concrete evidence that these policies are actively enforced.
For families evaluating this community, a rigorous, firsthand assessment is essential. During visits, observe staff-resident interactions for warmth, respect, and responsiveness; confirm that residents have appropriate freedom around visitors and snacks; and probe how complaints are handled, including timelines and remedies. Request current inspection results, licensing status, and a candid explanation of any past billing questions or disputes. Speak with multiple staff members and, if possible, several families of current residents to gauge consistency. Clear, verifiable information on governance and a transparent, resident-centered culture will determine whether Good Deeds can deliver the dependable, ethical care that many reviews suggest it already does for most residents.
5 resident community capacity
Assisted Living
Board and Care Home
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments
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