1655 Robert Perry Road, Sumter, SC 29153
For more information about senior living options: (844) 490-3973
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Good Deeds Residential Care Facility in Sumter is best suited for families that want a warm, home-like setting where staff are repeatedly described as genuinely caring, attentive, and affectionate with residents. The reviews spotlight a culture of love, laughter, and personal connections, with the facility portrayed as exceptionally clean and well organized. Since the new ownership took over in January 2020, the narrative centers on a deliberate shift toward a structured, club-like atmosphere in which residents are encouraged to engage, go on outings, and participate in a daily routine that feels familiar and supportive. For seniors who flourish in a small-community vibe with hands-on caregivers and visible affection, this facility presents a compelling fit.
Those who may want to consider alternatives are older adults or families that place the highest premium on absolute transparency, financial clarity, and unambiguous resident autonomy. The record includes two one-star reports that raise red flags about pricing practices and the treatment of residents and families when questions arise. Several reviews describe problematic behaviors, such as staff attitudes toward questions, restrictions on family access to residents, and alleged retaliation. Such claims, whether isolated or systemic in perception, signal the need for rigorous verification of policy, oversight, and safety. For families prioritizing zero-tolerance standards on governance, more consistently documented options may be worth exploring.
On balance, the strong pros at Good Deeds tend to offset most everyday concerns when the goal is reliable daily care in a nurturing setting. The facility earns praise for its cleanliness, professional staff, and a sense of organized, purpose-driven living. The owners are repeatedly highlighted as genuinely caring, with residents reportedly benefiting from structured routines, accessible staff, and opportunities to socialize and participate in excursions - attributes that can reduce confusion, anxiety, and isolation for many seniors. The combination of a loving culture and high standards of hygiene creates a durable foundation for comfort and well-being, especially for relatives who want a reassuring, low-stress placement where caregivers appear consistently engaged.
However, the major caveats are serious enough to influence a decision to proceed cautiously. The two negative reviews accuse the operation of overcharging, and several accounts describe hostile responses when families sought information or challenged billing and policies. Additional claims touch on restricted family visitation, withholding snacks provided by families, and even retaliation against a resident when a family attempted to bring the loved one home. Other accounts paint a grimmer picture of neglect and abuse, including claims of poor sanitation and residents going hungry. While the positive experiences dominate in volume, these allegations demand careful, independent verification and a clear, documented accountability framework before committing.
Prospective families should approach with a structured due-diligence plan. Schedule an in-person, unannounced tour when possible, and observe real-time interactions between staff and residents. Request to review care plans, daily schedules, and specific pricing details with itemized billings; ask for written policies on visits, snacks, and resident rights; and verify licensing status, inspection reports, and any history of formal complaints. Speak with current residents and families about communication, how problems are resolved, and the availability of the administrator or owner for questions. If feasible, negotiate a trial stay or short-term arrangement to assess fit before a long-term commitment.
In the final call, Good Deeds offers a strong, appealing package for families prioritizing a caring, clean, activity-filled environment with a personal touch from staff and leadership. The warmth and structure are genuine assets that can translate into meaningful daily life for many residents. Yet the presence of credible, severe accusations around pricing, autonomy, and treatment cannot be dismissed. For families where oversight, financial clarity, and unequivocal resident rights are non-negotiable, it remains prudent to compare alternatives in Sumter and to press for transparent policies and proven safeguards before making a final pledge. When alignment exists between values and oversight, this community can be a trusted home; when it does not, shoring up those gaps elsewhere is the wiser path.
Good Deeds Residential Care Facility in Sumter, SC is a welcoming and comfortable assisted living community. Our facility offers a range of amenities and care services to ensure the well-being and convenience of our residents.
The dining room provides a communal space where residents can enjoy delicious meals prepared by our skilled culinary team. The facility is fully furnished, providing a cozy and homely environment for our residents. Additionally, we have outdoor spaces and gardens where residents can relax, enjoy fresh air, and connect with nature.
Our dedicated housekeeping services ensure that the facility is clean and well-maintained at all times. Move-in coordination is also provided to assist new residents in transitioning smoothly into their new home.
Residents at Good Deeds Residential Care Facility will have access to telephone services as well as Wi-Fi/ high-speed internet, allowing them to stay connected with loved ones and engage in online activities.
In terms of care services, we offer assistance with activities of daily living such as bathing, dressing, and transfers. Our staff also coordinates with health care providers to ensure that all medical needs are met. We provide medication management to help residents stay on top of their prescribed treatments. For individuals with diabetes or special dietary restrictions, we offer specific diet plans to accommodate their needs.
Transportation arrangements are made for medical appointments, ensuring that residents can reach their healthcare providers conveniently and safely. Additionally, transportation services for social outings or group activities are also provided.
At Good Deeds Residential Care Facility, we understand the importance of spiritual well-being. We are situated near multiple places of worship, allowing our residents easy access to religious services if desired.
To promote an active lifestyle and socialization among residents, we schedule daily activities such as games, exercise classes, arts and crafts sessions, and more.
Overall, Good Deeds Residential Care Facility offers a nurturing environment where seniors can receive the support they need while enjoying a comfortable living experience.
Good Deeds Residential Care Facility is located at 1655 Robert Perry Road, Sumter, SC 29153 in Sumter County, South Carolina
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