25 Edwards Street, Sumter, SC 29150
For more information about senior living options: (844) 490-3973
The staff is very friendly and loving, clearly caring for the residents. The facility is extremely clean, well organized, and filled with laughter and love. All residents are loved and happy. The owners really care about the residents and maintain a structured, loving environment. New ownership has turned the facility around and it is considered among the best in Sumter. Residents enjoy trips and activities, such as visits to the zoo, reflecting engaging, high-quality care. Good Deeds Residential Care Facility is highly recommended for loved ones.
The facility is HORRIBLE and allegedly overcharges. The owner and employees have attitudes when families ask questions about their loved ones. They withhold snacks that families provide. They retaliate against residents when families question the staff. Family members are not allowed to visit their loved ones in their rooms. The staff is abusive. They got mad when a family member said they were taking their mother home and took it out on her. The reviewer warns others not to put their family there and indicates they may pursue legal action. A former resident describes the facility as disgusting and filthy, with residents going hungry and staff abusive.Good Deeds Residential Care Facility has drawn a wide range of impressions from people who have interacted with it, painting a picture of a place where warmth and care are highly valued, yet where concerns about oversight and treatment have also been raised. Across numerous comments, the facility consistently emerges as a setting defined by friendly, loving staff, a clean and organized environment, and a strong sense of community among residents and families who feel they are respected and valued.
Many reviewers sing the praises of the staff, describing them as extremely friendly and loving, with laughter and affection filling the halls. One observer emphasizes that the staff "really love the residents and it shows," while another notes the facility is "extremely clean, well organized, and filled with lots of laughter and LOVE." The sentiment that "All residents are loved and happy" recurs in several accounts, and several commenters would "absolutely recommend Good Deeds Residential Care Facility to anyone near and far." The consistency of these remarks helps create a picture of a place where the human touch is a central tenet of daily life.
Several reviews highlight a turning point tied to new ownership that arrived in January 2020. Visitors have observed a substantial turnaround, with claims that the facility has become cleaner and more professional, and that residents participate in outings - even a recent zoo trip - demonstrating a more active, engaged environment. The owners, identified as Mr. and Mrs. Glover, are frequently named as the catalysts for change, with people saying residents are happier, that problems are addressed when raised, and that Good Deeds truly lives up to its name. The idea that the new leadership stands on principles such as care, structure, and compassion is echoed in multiple comments, including the belief that the owners "care about the residents" and that the environment is one of love and order.
The sentiment of trust is reinforced by statements about communication and problem-solving. Several reviews mention that residents know they can bring concerns to the owners and that issues will be resolved. This sense of accessibility and accountability contributes to a broader impression of a facility that prioritizes dignity and responsive care. Several voices describe the atmosphere as "family oriented" and emphasize that the new owners are "lovely and pleasant," with one reviewer asserting they would highly recommend the facility for loved ones. The combination of a clean setting, professional staff, and a welcoming culture contributes to a strong positive narrative about the facility's care environment.
Yet the collection of reviews is not uniformly glowing. At least two accounts present starkly negative experiences that contrast sharply with the majority. One reviewer describes the place as "HORRIBLE," alleging overcharging, hostile attitudes when families ask questions, and the withholding of snacks provided by families. The reviewer alleges retaliation against residents when families inquire about care, claims that family visits to residents' rooms are blocked, and ultimately warns others not to place a loved one in their care, calling for legal action. This account portrays a deeply troubling climate of fear and mistreatment, contrasting with the more favorable depictions offered by other reviewers.
Another strongly negative review paints an equally grim picture: "This place is disgusting at best," written by a former resident who says the facility was filthy and that residents were hungry and not kept clean. According to this account, staff were abusive, and the reviewer reports obtaining photos and involving news reporters to highlight the alleged abuses. Taken together, these two accounts raise serious concerns about safety, transparency, and quality of care, suggesting that experiences can diverge dramatically within the same facility.
When considered side by side, the stories at Good Deeds Residential Care Facility reveal a spectrum of experiences. A large number of visitors describe a warm, clean, and well-run environment where residents are treated with kindness, trips and activities are organized, and families feel confident in the care their loved ones receive. The presence of a motivated, apparently caring ownership team - especially since the 2020 changes - appears to be a meaningful factor in the positive reports. On the other hand, the more troubling allegations cannot be ignored; they demand careful attention, verification, and due process. These critiques underscore the importance of thorough family due diligence - touring the facility, meeting staff, reviewing care plans, and asking direct questions about daily routines, hunger and snack policies, visitor access, incident reporting, and step-by-step procedures for addressing concerns.
For anyone considering Good Deeds Residential Care Facility, the message from the collected reviews is clear: there is a strong case for the facility as a space of warmth, order, and genuine affection for residents, driven by attentive staff and a renewed leadership approach. Yet there are equally compelling warnings about potential abuses and neglect that would rival the most troubling stories about any long-term care setting. The best course is to engage directly with the facility, ask pointed questions, arrange a visit, review state inspection results and incident histories, and listen carefully to current residents and their families. In doing so, families can arrive at a well-informed judgment about whether this facility can meet their loved ones' needs in the way they hope - and deserve.
12 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs. Dementia waiverDementia waivers are essential for seniors as they provide critical protections and accommodations for those experiencing cognitive decline. These waivers ensure individuals with dementia receive appropriate care, support, and resources to maintain their quality of life and dignity as they navigate the challenges of this progressive condition.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Hospice waiverHospice waivers are important for seniors because they allow individuals to receive specialized end-of-life care and support at home or in a hospice facility. This waiver ensures that seniors can access the necessary resources and services to maintain comfort and dignity during their final days.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults. Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Family Residential Care Home III in Sumter, SC is an assisted living community that offers a comfortable and supportive environment for seniors needing assistance with their daily activities. Our dedicated staff provides personalized care services to meet the unique needs of each resident, including assistance with bathing, dressing, transfers, and medication management.
At our community, we understand the importance of mental wellness, especially for individuals with Alzheimer's or other forms of memory impairment. That's why we offer specialized memory care programming and a mild cognitive impairment program to ensure our residents receive the support they need.
Our amenities aim to create a home-like atmosphere where residents can feel at ease. Our fully furnished accommodations provide comfort and convenience, while our dining room serves delicious meals tailored to special dietary restrictions. Additionally, our housekeeping services ensure that residents have a clean and well-maintained living space.
We also prioritize social engagement and provide scheduled daily activities to keep residents active and stimulated. Whether it's participating in group exercises or enjoying outdoor space in our garden, there are plenty of opportunities for socialization and recreation.
For transportation needs, we offer arrangements for medical appointments as well as access to nearby cafes, parks, pharmacies, restaurants, places of worship, hospitals, and physicians. Our move-in coordination services simplify the transition process for new residents.
Overall, Family Residential Care Home III is committed to providing compassionate care in a warm and welcoming environment. With our range of amenities and services tailored to specific needs, we strive to enhance the quality of life for all our residents.
Family Residential Care Home III is located at 25 Edwards Street, Sumter, SC 29150 in Sumter County, South Carolina
Family Residential Care Home III offers a comprehensive suite of features tailored to support residents with dementia or Alzheimer's disease, significantly enhancing their quality of life. Assistance with dressing, bathing, and transfers ensures that personal care needs are met while promoting dignity and comfort. Medication management guarantees that residents receive their prescribed treatments timely and accurately, reducing the risk of adverse effects. Meal preparation and service cater to dietary requirements, ensuring proper nutrition essential for overall health. Transportation arrangements facilitate access to medical appointments, which is crucial for ongoing health monitoring and intervention. Coordination with healthcare providers fosters a collaborative approach to each resident's care plan, while 24-hour supervision provides a safety net for those who may experience wandering or confusion. The inclusion of activities of daily living assistance and specialized memory care programming engages residents cognitively and emotionally, helping them maintain functional independence where possible. Additionally, the dementia waiver allows for greater flexibility in providing personalized care plans, complemented by a mental wellness program designed to enhance emotional resilience. Collectively, these elements create an environment conducive to supporting residents through the complexities of memory impairments.
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