Family Residential Care Home II

23 Edwards Street, Sumter, SC 29150

For more information about senior living options: (844) 490-3973

3.8 from 6 reviews
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Assisted Living Board and Care Home Memory Care

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    Overall Review of Family Residential Care Home II

    Pros

    • pro Patti Jurgen is special and loved.
    • pro The writer hopes and prays that she is getting the best care she deserves.
    • pro Patti Jurgen should be treated with the utmost respect and care.

    Cons

    • pro Tracey allegedly put the grandmother on hospice to receive more money and never provided hospice care.
    • pro Tracey allegedly illegally barred the grandmother's family from seeing her.
    • pro The facility's staff allegedly backed the hospice accusations, implying neglect of the grandmother.
    • pro The grandmother is allegedly deprived of meals when she was ill, indicating poor care.
    • pro Tracey allegedly maintains a favorable relationship with DSS and other officials, causing investigations to stall.
    • pro The reviewers claim there are police reports, medical records, phone recordings, and video evidence supporting the negative claims against Tracey and Willie's.

    Review

    A deeply troubling set of concerns has been raised about the care given to a beloved grandmother who suffered a serious brain injury after multiple head impacts. The family recounts that she was moved to hospital care following the numerous head injuries, and that the situation surrounding her treatment grew more distressing during and after those events. They describe a noticeable decline in the grandmother's energy and well-being, a change they attribute to the ongoing injuries and the care environment. In their account, the energy and attentiveness she once had were diminished, and they believe the hospital visit was a direct consequence of the cumulative trauma she endured.

    Central to the family's claims is an allegation that the facility's owner, Tracey, placed the grandmother on hospice with the motive of financial gain, but that hospice services were never actually provided. They insist that this was more about increasing reimbursement than about the patient's needs. Nurses who visited the home allegedly supported these hospice-related concerns, reinforcing the belief that the hospice status was pursued for monetary reasons rather than for appropriate palliative care. This is described as part of a broader pattern of neglect and mismanagement surrounding the care of the grandmother.

    Compounding these concerns is an accusation about the quality and frequency of meals and general daily care. The family states that when the grandmother missed dinner because she was ill - an illness they attribute to the head injuries - the meals were not provided for her. They suggest that this neglect extended beyond isolated incidents and reflect a broader failure to address her basic needs. They also note that several nurses who visited the residence corroborated the hospice allegations, lending support to the claim that the care she received did not align with what would be expected for someone in her condition.

    The family also alleges that their attempts to be with the grandmother were hindered. They contend that Tracey illegally barred them from visiting, particularly after the family member brought the grandmother to see a doctor out of concern. They insist that this action was an unlawful obstruction of visitation and that there are police reports to document such events. The existence of these reports is part of the family's broader effort to establish a record of interference and to show that the family's involvement in the grandmother's health decisions was not only warranted but appropriate.

    Beyond individual incidents, the family presents a broader array of evidence they have gathered to support their account. They claim to hold police reports, multiple first-person testimonies from various individuals who have shared their own experiences with Tracey and the facility, and medical records that they believe substantiate their side of the story. They also mention collected phone recordings and video evidence, which they view as corroborating the pattern of neglect and the mismanagement they describe. They even note that they consulted a lawyer who is located more than two hundred miles away, and that the lawyer heard firsthand how troubling the situation at Willie's is.

    In their assessment, Tracey appears to maintain favorable relationships with child welfare and related authorities, which they suggest helps explain why complaints about Willie's do not lead to meaningful action. They express frustration that reporting or bringing concerns about the facility seems to yield little or no resolution, implying a systemic inertia or protective alliances that impede accountability. This perception of influence with DSS and other key figures is presented as part of the challenge they faced when trying to address the documented concerns.

    Amid these serious accusations, the family holds a strong wish for accountability and reform. They insist that Tracey and her staff must be held responsible for the alleged neglect and the alleged misuse of hospice services. They emphasize that the whole situation has had a profound impact on their grandmother and on the family members who care for her. The writer closes with a heartfelt plea for proper treatment: to ensure Patti Jurgen, the sister who is currently in the facility, receives the best possible care and is treated with the utmost respect and dignity. They offer a solemn reminder that the family believes those responsible will have to answer to a higher power, underscoring the emotional weight of their concerns and the desire for justice and compassionate care.

    Features

    Housing

    • 5 resident community capacity 5 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
    • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.

    Amenities

    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Care Services

    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Dementia waiver Dementia waiverDementia waivers are essential for seniors as they provide critical protections and accommodations for those experiencing cognitive decline. These waivers ensure individuals with dementia receive appropriate care, support, and resources to maintain their quality of life and dignity as they navigate the challenges of this progressive condition.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Hospice waiver Hospice waiverHospice waivers are important for seniors because they allow individuals to receive specialized end-of-life care and support at home or in a hospice facility. This waiver ensures that seniors can access the necessary resources and services to maintain comfort and dignity during their final days.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Mild cognitive impairment Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Specialized memory care programming Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Family Residential Care Home II is an assisted living community located in Sumter, SC. We specialize in providing board and care home services as well as memory care for individuals with dementia or other memory-related conditions.

    Our community offers a range of amenities to ensure that our residents feel comfortable and at home. Our dining room provides nutritious meals tailored to any special dietary restrictions. Each resident's room is fully furnished, and we also have outdoor spaces such as gardens for our residents to enjoy the fresh air and nature. Housekeeping services are provided to ensure that our residents have a clean and tidy living environment. Additionally, we offer Wi-Fi/high-speed internet access and telephone services to keep our residents connected.

    In terms of care services, we provide assistance with activities of daily living such as bathing, dressing, and transfers. We also coordinate with health care providers to ensure that our residents receive the necessary medical attention. For those with dementia or memory impairments, we offer specialized memory care programming and mental wellness programs to enhance cognitive function. Medication management is available to help our residents stay on top of their medication schedules.

    We understand the importance of transportation for medical appointments, so we arrange transportation for medical purposes as well as doctors' appointments. In addition, hospice waivers are available for those who require end-of-life care.

    Nearby our community, there are various amenities that make life convenient for our residents. There are cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, hospitals, and transportation options in close proximity.

    At Family Residential Care Home II in Sumter, SC, we strive to provide exceptional care and a nurturing environment for our residents.

    Nearby Places of Interest

    Places of Worship

    • New Fellowship Covenant Ministry (0.3 miles)
    • Trinity United Methodist Church (0.3 miles)
    • Brookhollow Place (0.7 miles)
    • Mt Zion Missionary Baptist Church (0.8 miles)
    • First Baptist Church (0.8 miles)
    • Prayer-A-Day Service (0.8 miles)
    • St James Ame Church (0.9 miles)

    Parks

    • Jenkins Center (0.4 miles)
    • Sumter Historic District (0.6 miles)
    • Memorial Stadium (2.4 miles)

    Physicians

    • Midlands Cardiology Associates (0.5 miles)
    • Sumter Asthma & Allergy Center (0.5 miles)
    • Tuomey Cancer Treatment Center (0.6 miles)
    • Sumter Ear Nose & Throat (0.6 miles)
    • Sumter Orthopaedic Associates (0.6 miles)
    • Prisma Health Family Medicine – Liberty St (0.6 miles)
    • Sumter Family Medicine (0.6 miles)

    Cafes

    • Bt Variety Store & Cafe (0.5 miles)

    Pharmacies

    • Sibert's Drug Store (0.6 miles)
    • Alderman Drug Co and Medical Supplies (0.7 miles)
    • Prescriptions (0.7 miles)
    • Octapharma Plasma (0.7 miles)
    • Piggly Wiggly Central (0.8 miles)
    • Medical Court Pharmacy (0.8 miles)
    • CVS Pharmacy (1 miles)

    Restaurants

    • Sumter Original Brewer (0.6 miles)
    • J O'Grady's (0.7 miles)
    • McDonald's (1 miles)
    • Taco Bell (1 miles)
    • Burger King (1.1 miles)
    • Golden Fish Supreme (1.2 miles)
    • Hardee's (1.3 miles)

    Hospitals

    • Tuomey Healthcare System (0.6 miles)
    • Tuomey Foundation (0.7 miles)
    • Tuomey Regional Medical Center (1.1 miles)

    Transportation

    • U-Haul (2 miles)

    Frequently Asked Questions

    Where is Family Residential Care Home II?
    Does Family Residential Care Home II provide care for residents with dementia or Alzheimer's disease?

    Nearby Communities

    Assisted Living in Nearby Cities

    Related Resources

    • when to move from assisted living to memory careWhen to Transition from Assisted Living to Memory Care: Key Indicators, Steps, and Finding the Right Community

      Transitioning from assisted living to memory care is driven by an individual's cognitive decline and specific needs, requiring careful evaluation of indicators like increased confusion and wandering. The process involves consulting medical professionals, researching suitable communities, considering financial and legal aspects, and ensuring effective communication for personalized care plans.

    • assisted living vs memory careUnderstanding the Distinctions: Assisted Living and Memory Care Explained

      The article differentiates between assisted living and memory care, explaining that assisted living supports seniors with daily activities while promoting independence, whereas memory care provides specialized services for individuals with dementia, focusing on secure environments and cognitive support. It also addresses staff training, safety considerations, costs, family involvement, and transition strategies for families navigating these care options.

    • how to talk to someone with dementiaHow to Communicate with a Loved One Living with Dementia: 10 Supportive Strategies

      The article outlines effective communication strategies for interacting with loved ones with dementia, highlighting the need for empathy, patience, and understanding while emphasizing supportive approaches like using simple language, minimizing distractions, and focusing on feelings over facts to maintain dignity and foster connection. It also suggests seeking professional guidance when needed as communication challenges evolve.


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