23 Edwards Street, Sumter, SC 29150
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A deeply troubling set of concerns has been raised about the care given to a beloved grandmother who suffered a serious brain injury after multiple head impacts. The family recounts that she was moved to hospital care following the numerous head injuries, and that the situation surrounding her treatment grew more distressing during and after those events. They describe a noticeable decline in the grandmother's energy and well-being, a change they attribute to the ongoing injuries and the care environment. In their account, the energy and attentiveness she once had were diminished, and they believe the hospital visit was a direct consequence of the cumulative trauma she endured.
Central to the family's claims is an allegation that the facility's owner, Tracey, placed the grandmother on hospice with the motive of financial gain, but that hospice services were never actually provided. They insist that this was more about increasing reimbursement than about the patient's needs. Nurses who visited the home allegedly supported these hospice-related concerns, reinforcing the belief that the hospice status was pursued for monetary reasons rather than for appropriate palliative care. This is described as part of a broader pattern of neglect and mismanagement surrounding the care of the grandmother.
Compounding these concerns is an accusation about the quality and frequency of meals and general daily care. The family states that when the grandmother missed dinner because she was ill - an illness they attribute to the head injuries - the meals were not provided for her. They suggest that this neglect extended beyond isolated incidents and reflect a broader failure to address her basic needs. They also note that several nurses who visited the residence corroborated the hospice allegations, lending support to the claim that the care she received did not align with what would be expected for someone in her condition.
The family also alleges that their attempts to be with the grandmother were hindered. They contend that Tracey illegally barred them from visiting, particularly after the family member brought the grandmother to see a doctor out of concern. They insist that this action was an unlawful obstruction of visitation and that there are police reports to document such events. The existence of these reports is part of the family's broader effort to establish a record of interference and to show that the family's involvement in the grandmother's health decisions was not only warranted but appropriate.
Beyond individual incidents, the family presents a broader array of evidence they have gathered to support their account. They claim to hold police reports, multiple first-person testimonies from various individuals who have shared their own experiences with Tracey and the facility, and medical records that they believe substantiate their side of the story. They also mention collected phone recordings and video evidence, which they view as corroborating the pattern of neglect and the mismanagement they describe. They even note that they consulted a lawyer who is located more than two hundred miles away, and that the lawyer heard firsthand how troubling the situation at Willie's is.
In their assessment, Tracey appears to maintain favorable relationships with child welfare and related authorities, which they suggest helps explain why complaints about Willie's do not lead to meaningful action. They express frustration that reporting or bringing concerns about the facility seems to yield little or no resolution, implying a systemic inertia or protective alliances that impede accountability. This perception of influence with DSS and other key figures is presented as part of the challenge they faced when trying to address the documented concerns.
Amid these serious accusations, the family holds a strong wish for accountability and reform. They insist that Tracey and her staff must be held responsible for the alleged neglect and the alleged misuse of hospice services. They emphasize that the whole situation has had a profound impact on their grandmother and on the family members who care for her. The writer closes with a heartfelt plea for proper treatment: to ensure Patti Jurgen, the sister who is currently in the facility, receives the best possible care and is treated with the utmost respect and dignity. They offer a solemn reminder that the family believes those responsible will have to answer to a higher power, underscoring the emotional weight of their concerns and the desire for justice and compassionate care.
Family Residential Care Home II is an assisted living community located in Sumter, SC. We specialize in providing board and care home services as well as memory care for individuals with dementia or other memory-related conditions.
Our community offers a range of amenities to ensure that our residents feel comfortable and at home. Our dining room provides nutritious meals tailored to any special dietary restrictions. Each resident's room is fully furnished, and we also have outdoor spaces such as gardens for our residents to enjoy the fresh air and nature. Housekeeping services are provided to ensure that our residents have a clean and tidy living environment. Additionally, we offer Wi-Fi/high-speed internet access and telephone services to keep our residents connected.
In terms of care services, we provide assistance with activities of daily living such as bathing, dressing, and transfers. We also coordinate with health care providers to ensure that our residents receive the necessary medical attention. For those with dementia or memory impairments, we offer specialized memory care programming and mental wellness programs to enhance cognitive function. Medication management is available to help our residents stay on top of their medication schedules.
We understand the importance of transportation for medical appointments, so we arrange transportation for medical purposes as well as doctors' appointments. In addition, hospice waivers are available for those who require end-of-life care.
Nearby our community, there are various amenities that make life convenient for our residents. There are cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, hospitals, and transportation options in close proximity.
At Family Residential Care Home II in Sumter, SC, we strive to provide exceptional care and a nurturing environment for our residents.
Family Residential Care Home II is located at 23 Edwards Street, Sumter, SC 29150 in Sumter County, South Carolina
The features offered by Family Residential Care Home II are essential for effectively supporting residents with dementia or Alzheimer's disease. The 24-hour supervision ensures a safe environment where trained staff can promptly assist individuals, thereby reducing the risk of accidents and providing peace of mind for families. Activities of daily living assistance, including help with bathing and dressing, promotes dignity while recognizing the need for personal care in varying stages of cognitive decline. Assistive transfers further enhance mobility and safety, allowing residents to navigate their surroundings with confidence. By coordinating with healthcare providers, the facility ensures that each resident's medical needs are met holistically, while the dementia waiver allows for tailored support aligned with specific care requirements. Nutritional needs are addressed through meal preparation and service, fostering healthy eating habits crucial for cognitive health. Medication management is vital in preventing errors and ensuring adherence to prescribed therapies, while a mental wellness program encourages engagement and social interaction--key elements in maintaining emotional well-being. Specialized memory care programming targets cognitive challenges uniquely faced by residents, accommodating those with mild cognitive impairment as well as advanced stages of dementia. Finally, transportation arrangements facilitate access to medical appointments, further supporting comprehensive care tailored to each individual's needs.
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