Ivy Grove Assisted Living

Pros

• It is good for those it serves, with a visitor noting a resident had a good visit and was doing well.

Cons

• The facility is described as absolutely disgusting, with peeling paint, a smell of urine, and residents who are neglected.
• The administrative staff are rude and unprofessional, including dismissive replies about language and unclear communication.
• There are serious accusations of neglect and fraudulent practices, such as a death being reported months prior and a failure to contact the family.
• It is alleged that the staff do not employ nurses, leading to unsafe medical care - for example, a Parkinson's patient being allowed to climb a ladder.
• Families report poor communication after hospitalizations, often receiving updates by email hours after events and being denied copies of admission paperwork.
• The environment is described as filthy and dehumanizing, with dehydration, ill nutrition, and pervasive odor and cleanliness problems.
• Rooms are overcrowded, overpriced, and lack privacy, with residents charged high monthly fees.
• The overall impression is that the facility is the worst of its kind, in need of shutdown and renovation, with unprofessional staff and poor maintenance.

Review

A chorus of distressed and outraged voices focuses on a single care facility, weaving together stories of family grief, alarm over care practices, and a pervasive sense that the place has failed both residents and their loved ones. One family member laments a tragic sequence: their father was sent to the facility by a hospital without notification, they found him five days later, and after speaking with him only three times over the phone, he died less than two weeks after arrival. They recount being denied an autopsy for reasons they could not accept, and they describe last encounters with their father as if nothing had warned them of what would come - he was walking and talking when last seen. The emotional weight and the sense of betrayal are palpable in this account, underscored by the refrain: "Please take your family members out now" and the assertion that unfairness or neglect cannot prosper.

Yet not every story is uniformly negative, and one correspondent notes a contrasting experience: "It's good for who it's for," with a brief positive interaction where a visitor had a good visit with a client who lives there and is doing well. This small counterpoint hints at a facility that can at times function for some individuals, even as others describe a grave mismatch between expectations and reality. The broader literature of the reviews, however, centers on systemic issues that many readers would judge as serious flaws in care, atmosphere, and management.

Across several accounts, the facility is depicted as dirty and poorly maintained. A CNA laments the conditions with explicit sensory details: peeling paint, a strong odor of urine, and residents who appear neglected. The critique isn't just about cleanliness but about the daily reality of care - staffing and attentiveness are framed as insufficient to meet basic needs, placing residents in situations that a caregiver finds unacceptable. The recurring theme is that the environment itself is a barrier to dignified and safe living, with a sense that the place is not adequately prepared to support vulnerable people.

Customer service and staff interaction emerge as another major fault line. In one instance, a staff member answers the phone in a manner deemed unprofessional and disrespectful, with a man in administration replying to a misunderstanding with the blunt remark, "I'm speaking English," despite a note of thick accent that could have signaled a need for clearer communication. The receptionist's terse greeting of "Hello" and the reviewer's frustration at not knowing if they were calling the correct facility emphasize a pattern of perceived incompetence or indifference in how the facility handles inquiries. Across the threads, the running complaint is that a lack of courteous, clear communication compounds the stress of families already navigating difficult circumstances.

More troubling still are the allegations of patient death and alleged mismanagement surrounding notifications and documentation. One account details "Mysterious death" where a coroner's office reports that a resident had died a month prior, and the family received no timely information about hospitalizations or the patient's status. The hospital supposedly claimed the person was from Africa with no known family, and it took intervention by the coroner and a review of visitor logs to uncover what happened. The reviewer frames this as neglect and fraudulent practices, a narrative that, if accurate, would imply severe gaps in communication, record-keeping, and family engagement.

Another thread focuses on health and safety concerns, including weight loss, a lack of nursing staff, and care gaps that patients experience. One reviewer, noting a personal connection and legal authority, describes requesting copies of admission paperwork without achievement of results, and a situation where medical issues - such as red blood in urine - were not promptly escalated. The frustration is intensified by stories of meals that appear unsuitable or ill-suited to the residents' needs, and an atmosphere in which tasks that should be routine - such as monitoring, documentation, and timely hospital communication - appear unreliable.

The lived experience of residents and their families in this facility is echoed by an intensely critical personal testimony that reads like a confession of systemic failure. A speaker who says they were dumped there by someone hostile to them paints a picture of an institution where management is "not qualified," where staff allegedly mishandles medications, where alarms and safety systems are not properly maintained, and where basic needs - nutrition, privacy, proper sanitation - are repeatedly neglected. The reviewer goes on to describe a living arrangement that feels more like a sanitized cell than a professional care environment: a small, overcrowded room with a shared bathroom placed inconveniently between rooms, and a rent that seems disproportionate to the level of care - "700-800 a month for just that" - with other residents placed in close proximity regardless of their varying needs. The smell of urine and the sense of pervasive neglect become emblems of an institution that many would consider unsafe or unfit for residence.

Taken together, the reviews present a stark portrait of a facility that a number of people believe fails residents in critical ways. They describe disharmony between what families expect and what is delivered, a healthcare environment that lacks sufficient staffing and professional oversight, and a communication culture that leaves families in the dark at moments of crisis. The strongest voices in the collection argue that this is the kind of place no one should consider for a loved one, suggesting that even a space that might occasionally offer a acceptable visit for some could be deadly for others. The consensus thread runs counter to any notion of consistent, compassionate, professional care, raising urgent questions about oversight, accountability, and the safety of those who cannot advocate for themselves.

Located in Gaffney, South Carolina, this area offers a variety of amenities that may be appealing to seniors looking for a peaceful and convenient place to live. With multiple places of worship such as Providence Baptist Church and Encounter Church nearby, residents can easily nurture their spiritual well-being. Additionally, there are several healthcare facilities in close proximity, including Upstate Carolina Medical Center and Cherokee Children's Clinic Pa, ensuring easy access to medical services. The area also boasts a selection of restaurants like Applebee's and Firehouse Subs for dining options. For leisure activities, seniors can enjoy a trip to the Cowpens National Battlefield Visitors Center or take a stroll in Holly Oak Park. Overall, this part of Gaffney provides a balance of essential services and recreational opportunities suitable for senior living.

Places of Worship

• Providence Baptist Church (0.5 miles)
• Encounter Church (1.1 miles)
• Broad River Baptist Association (2.2 miles)
• Southern Baptist Convention (3.7 miles)
• Fairview Baptist Church (4.8 miles)
• Westside Baptist Church (11.4 miles)
• Cornerstone Baptist Church (14.4 miles)

Physicians

• Cherokee Children's Clinic Pa (0.8 miles)
• Gaffney Pharmaceutical Research (0.9 miles)
• Novant Health Gaffney Medical Center Emergency Department (0.9 miles)
• Dr's Office (0.9 miles)
• Cherokee Women's Center (0.9 miles)
• Carolina Pediatric Associates (0.9 miles)
• Gaffney Family Medical Care (1 miles)

Restaurants

• Applebee's (0.9 miles)
• Zaxby's (0.9 miles)
• Firehouse Subs (0.9 miles)
• McDonald's (1 miles)
• Cook Out (1 miles)
• Taco Bell (1 miles)
• Daddy Joe's Beach House BBQ and Grill (1 miles)

Hospitals

• Upstate Carolina Medical Center (0.9 miles)
• Mary Black Health System-Gaffney (1 miles)
• Ucmc Icu (1 miles)
• Cherokee County Mealsonwheels (1.8 miles)
• Mary Black Hospital North Wing Entrance (16.2 miles)
• Mary Black Memorial Hospital (16.2 miles)
• Mary Black Health System Emergency Room/Department (16.3 miles)

Pharmacies

• Walgreens (1.3 miles)
• Buford Street Drug Store (1.8 miles)
• Royce Associate (1.9 miles)
• Walgreens (15.4 miles)
• Walmart Pharmacy (15.6 miles)
• Ingles (16.3 miles)

Cafes

• Starbucks (3.4 miles)
• John's Cafe & Catering (13.7 miles)
• Starbucks (14.9 miles)
• Panera Bread (16.3 miles)

Theaters

• The Big E Gaffney (4 miles)

Parks

• Cowpens National Battlefield Visitors Center (10 miles)
• Cowpens Veterans Memorial Park (10.4 miles)
• Holly Oak Park (13.8 miles)