Blue Ridge In Brookview House in Gaffney, SC

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  • Interior

    A cozy interior featuring a dining table set for two, adjacent to a neatly made bed.

  • Outdoors

    A peaceful outdoor area with a gazebo, surrounded by grass and a walkway.

  • Decor

    A cozy bedroom with a neatly made bed, dresser, mirror, and decor.

  • Building

    A modern building with a courtyard featuring a lawn and garden.

  • Architecture

    A modern house with a spacious lawn and garden.

  • Trees

    A well-maintained garden area with a concrete pathway, bench, and decorative well.

  • Windows

    A spacious room with round tables covered in green tablecloths and surrounded by windows allowing natural light.

  • Landscaping

    Entrance sign with vibrant landscaping at a residential area.

  • Lighting

    A clean, well-lit hallway inside a building with a piano on the left side.

  • Entrance

    Entrance sign to a neighborhood with well-maintained landscaping and flowers.

  • Hallway

    A clean and bright hospital corridor with polished floor tiles.

Blue Ridge In Brookview House in Gaffney, SC

510 Thompson Street, Gaffney, SC 29340

For more information about senior living options: (844) 490-3973

3.8 from 72 reviews
5 stars
46
4 stars
3
3 stars
0
2 stars
5
1 stars
18

Skilled Nursing Facility

Overall Review of Blue Ridge In Brookview House

Pros

  • pro Brookview staff are described as outstanding, compassionate, and patient-centered.
  • pro The nursing team is praised for their outstanding care, positive attitudes, and genuine concern for residents.
  • pro Kaycee Heatherly is considered wonderfully awesome, always willing to help, and a blessing to residents and families.
  • pro Kayce and the administration/marketing team are noted for going above and beyond to assist families from admission through discharge.
  • pro The rehab and therapy staff are described as kind, encouraging, and effective at helping patients regain strength.
  • pro The facility is consistently described as clean, well-maintained, and welcoming.
  • pro Brookview is portrayed as a place where residents feel at home and are treated with respect and dignity.
  • pro Many reviewers would highly recommend Brookview for rehab and long-term care due to the caring and professional staff.

Cons

  • pro A reviewer called Brookview "the worst" and gave zero stars, stating the facility should be closed down.
  • pro Another reviewer alleged neglect, describing no clean sheets, a bare mattress, meals left untouched, and medications not administered for over a week.
  • pro A further reviewer said the staff were unprofessional and uncaring, with administration being patronizing and unresponsive.
  • pro One account reported severe understaffing and very slow responses to call bells.
  • pro A review claimed an employee stole medications and that background checks were insufficient.
  • pro Several reviews described the environment as dirty and buggy, with poor sanitation and subpar food.
  • pro A reviewer claimed residents were left in urine and lacked compassion and daily-care assistance.
  • pro Some reviews argued the facility is not patient-centered and that management prioritizes appearances over residents' well-being.
  • pro There were warnings against recommending Brookview, citing unsafe conditions and poor care.

Review

Brookview in Gaffney, SC is best suited for families prioritizing aggressive rehabilitation and a genuinely compassionate nursing team that can help a loved one regain independence quickly. The reviews paint a clear picture: when the focus is on therapy, daily engagement, clean rooms, and personal attention from caregivers, Brookview shines. Families repeatedly highlight skilled physical and occupational therapy, a responsive social work team, and front-line staff who treat residents with respect and warmth. For anyone entering rehab after surgery or a decline in function, this community can deliver meaningful returns in a relatively short timeframe, aided by accessible administrators who listen and rally to get problems solved.

Those who should consider alternatives are mainly the families with higher requirements for long-term custodial care, pristine safety records, or flawless day-to-day consistency. The crowd of reviews includes several stark warnings: reports of understaffing, inconsistent nurse presence, and administration that some families found difficult to reach or unhelpful. A few accounts describe delays in care, lapses in medication administration, and hygiene concerns, alongside accusations about communication gaps and periodical turnover in staff. For residents with high medical complexity or those needing steady, uninterrupted oversight, these red flags suggest risk that may outweigh Brookview's strengths.

The strongest positives - repeatedly echoed across multiple families - offset many of the weaker notes when rehab is the immediate goal. The nursing and rehab teams are repeatedly praised for competence, diligence, and genuine care. Families recount therapists who are encouraging and effective, CNAs and nurses who maintain a positive attitude even under pressure, and a social worker who helps navigate transitions and questions. Rooms described as clean and spacious, coupled with reliable family-facing communication, can make a substantial difference for someone recovering at Brookview. In these circumstances, the pros create a credible path back home, and the administration - especially Kayce - often acts as a critical connector between the facility and loved ones.

However, the cons are not only possible - they are persistent enough to require careful weighing. The most troubling threads involve reports of uneven care and perceived administrative friction. Several reviews note inconsistent staffing levels, scheduling confusion, and experiences where residents did not receive timely attention or were left waiting for basic services. A subset of families recount encounters with staff who appeared overwhelmed or uncooperative, and a few long-term observations about the facility's building, housekeeping, or safety perceptions do surface. Those considering Brookview must acknowledge that while many residents thrive, others report experiences that undermine trust and confidence.

From a decision-making perspective, Brookview offers a pragmatic balance for rehab-first families who value hands-on therapy, clear family communication, and a warm care culture. The key is to verify, in advance, that the current team and leadership can maintain consistency, and to confirm a concrete plan for daily care, medication management, and regular progress updates. Prospective residents should request candid conversations with the administrator (Kayce and team are frequently cited as responsive), walk through therapy spaces, review current staffing patterns, and map out a realistic rehabilitation timeline. Clarify how concerns are escalated and how often families will receive progress notes and meetings.

In sum, Brookview operates as a strong option for short-term rehab where the priority is skilled therapy, compassionate care, and an engaged administrative presence. It is less ideal for families seeking a faultless, long-term custodial environment with zero variability in care or for those who cannot tolerate occasional administrative friction or staffing inconsistencies. For those who decide to move forward, the best course is a thorough, in-person tour accompanied by direct conversations about staffing, safety, and discharge planning, with Kayce or the administration clearly outlining how problems will be addressed. When aligned with a clear rehab-focused goal and active family involvement, Brookview can be a decisive, favorable choice.

Features

Housing

  • 132 resident community capacity 132 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Blue Ridge in Brookview House is an assisted living community located in Gaffney, SC. We offer a wide range of amenities and care services to ensure that our residents have everything they need to live a comfortable and fulfilling life.

Our amenities include a beauty salon, where residents can enjoy pampering services. We also provide Cable or satellite TV for entertainment, as well as Community operated transportation for ease of access to nearby locations. Our Computer center allows residents to stay connected with their loved ones, while our fully furnished apartments provide a cozy and welcoming living space.

For recreation, we have a gaming room and a small library where residents can enjoy their favorite pastimes. Our fitness room and wellness center are perfect for those who want to stay active and maintain their health. Outdoor space and gardens allow residents to enjoy nature and spend time outdoors.

Dining is an important aspect of our community, which is why we offer restaurant-style dining with delicious meals prepared by our talented chefs. We cater to special dietary restrictions and Diabetes diet for those who require it.

At Blue Ridge in Brookview House, our dedicated staff is available 24/7 to provide assistance with activities of daily living such as bathing, dressing, transfers, and medication management. We also have a mental wellness program in place to support the emotional well-being of our residents.

To ensure that our residents can easily access medical care, we offer transportation arrangement for doctors' appointments. Additionally, we have 24-hour call system and supervision for added safety and security.

We believe that staying engaged in activities is essential for overall well-being. That's why we offer concierge services, fitness programs, planned day trips, resident-run activities, and scheduled daily activities for all interests.

In terms of location convenience, Blue Ridge in Brookview House has several cafes, pharmacies, physicians' offices, restaurants, places of worship, theaters nearby. There are also hospitals within close proximity to provide medical care when needed.

At Blue Ridge in Brookview House, we strive to create a warm and welcoming environment where our residents can feel at home while receiving the support they need.

Nearby Places of Interest

Restaurants

  • McDonald's (0.9 miles)
  • Daddy Joe's Beach House BBQ and Grill (2.1 miles)
  • Cook Out (2.3 miles)
  • Applebee's (2.4 miles)
  • Zaxby's (2.5 miles)
  • Firehouse Subs (2.5 miles)
  • McDonald's (2.5 miles)

Places of Worship

  • Broad River Baptist Association (1 miles)
  • Providence Baptist Church (2.6 miles)
  • Encounter Church (3.5 miles)
  • Southern Baptist Convention (4.2 miles)
  • Fairview Baptist Church (6 miles)
  • Westside Baptist Church (9.9 miles)
  • Westminster Presbyterian Church (15 miles)

Pharmacies

  • Buford Street Drug Store (1.2 miles)
  • Walgreens (1.7 miles)
  • Royce Associate (3.1 miles)
  • Walgreens (12.6 miles)
  • Walmart Pharmacy (13.7 miles)
  • Ingles (14 miles)
  • Walgreens (14.9 miles)

Hospitals

  • Cherokee County Mealsonwheels (1.2 miles)
  • Upstate Carolina Medical Center (2.7 miles)
  • Ucmc Icu (2.7 miles)
  • Mary Black Health System-Gaffney (2.7 miles)
  • Mary Black Hospital North Wing Entrance (14.5 miles)
  • Mary Black Memorial Hospital (14.5 miles)
  • Mary Black Health System Emergency Room/Department (14.5 miles)

Physicians

  • Piedmont Medical of Sc (1.4 miles)
  • Shelby Eye Center (1.8 miles)
  • Cherokee Family Medicine (2.3 miles)
  • Limestone Family Medicine (2.3 miles)
  • Ruffing & Klosterman Family Medicine (2.3 miles)
  • Gaffney Family Medical Care (2.4 miles)
  • Cherokee Children's Clinic Pa (2.4 miles)

Cafes

  • Starbucks (3.2 miles)
  • John's Cafe & Catering (12.3 miles)
  • Starbucks (13.7 miles)
  • Panera Bread (14.4 miles)

Theaters

  • The Big E Gaffney (3.8 miles)

Parks

  • Cowpens Veterans Memorial Park (8.7 miles)
  • Cowpens National Battlefield Visitors Center (10.7 miles)
  • Hillcrest Park (14.7 miles)

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