Blue Ridge In Brookview House in Gaffney, SC

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  • Interior

    A cozy interior featuring a dining table set for two, adjacent to a neatly made bed.

  • Outdoors

    A peaceful outdoor area with a gazebo, surrounded by grass and a walkway.

  • Decor

    A cozy bedroom with a neatly made bed, dresser, mirror, and decor.

  • Building

    A modern building with a courtyard featuring a lawn and garden.

  • Architecture

    A modern house with a spacious lawn and garden.

  • Trees

    A well-maintained garden area with a concrete pathway, bench, and decorative well.

  • Windows

    A spacious room with round tables covered in green tablecloths and surrounded by windows allowing natural light.

  • Landscaping

    Entrance sign with vibrant landscaping at a residential area.

  • Lighting

    A clean, well-lit hallway inside a building with a piano on the left side.

  • Entrance

    Entrance sign to a neighborhood with well-maintained landscaping and flowers.

  • Hallway

    A clean and bright hospital corridor with polished floor tiles.

Blue Ridge In Brookview House in Gaffney, SC

Information last verified:

510 Thompson Street, Gaffney, SC 29340

For more information about senior living options: (844) 490-3973

3.9 from 82 reviews
5 stars
56
4 stars
3
3 stars
0
2 stars
5
1 stars
18

Overall Review of Blue Ridge In Brookview House

Pros

  • pro Brookview's staff work well together as a team and take pride in caring for residents, making them feel at home.
  • pro Kayce in admissions consistently goes above and beyond, guiding families through the process with clear communication.
  • pro The care at Brookview is compassionate, professional, and dedicated to residents' well-being.
  • pro The nursing and rehab teams are outstanding, with a positive attitude and genuine concern for patients.
  • pro Brookview is consistently described as clean, well-maintained, and welcoming.
  • pro Families report that Brookview's food is fresh, well-prepared, and thoughtfully offered.
  • pro Kayce and the Brookview team are repeatedly described as a blessing to residents and families.
  • pro Brookview Rehab and care are highly recommended by families for the quality of care and supportive environment.

Cons

  • pro Brookview should be closed down.
  • pro The care received by residents is inadequate.
  • pro The staff lie, and the administration is patronizing.
  • pro The facility is a bug-ridden dump.
  • pro Brookview does not run background checks on employees as it should.
  • pro The building is very old and the windows do not work well.
  • pro The nursing staff often lack compassion and are frequently aggravated toward residents.
  • pro The response to call buttons is very slow due to understaffing.
  • pro Residents have clothes stolen, dentures lost, and are left in urine.
  • pro The food quality is terrible.
  • pro There is poor communication and unprofessional behavior from staff and management.
  • pro They fail to notify family members about patient status or care decisions.

Review

Blue Ridge In Brookview House in Gaffney, SC is best suited for families that prize a warm, caregiver-driven rehab and long-term care environment where admissions guidance is exceptional and the day-to-day care team genuinely rallies for residents. The facility earns its strongest praise for the people who staff it: a cohesive, proud group that many families describe as compassionate, responsive, and genuinely invested in making residents feel at home. The admissions process, anchored by Kayce, consistently emerges as a standout advantage, she is repeatedly credited with guiding families clearly, answering questions promptly, and easing the stress of placement. When a loved one is entering rehab or long-term residence, Brookview’s culture can feel like a lifeline, with therapists and direct-care staff frequently singled out for warmth, patience, and encouragement. The physical environment supports this impression too: clean rooms, a practical layout, and a level of everyday attentiveness that families experience as respectful and proactive.

However, Brookview is not without meaningful caveats. A portion of reviews raise red flags about consistency and accountability in administration and frontline care. Some families report slow or inconsistent responses, mixed quality of daily care, and experiences that suggest understaffing at certain times. There are a handful of accounts describing medication delays, insufficient supervision, and inadequate attention to basic daily needs. A few families also recount troubling issues around housekeeping and safety, including incidents that undermine confidence in whether residents’ personal belongings and meals are reliably managed. These reports, while not universal, create a credible message: Brookview can deliver excellent, person-centered care, but it can also fall short in ways that matter deeply to families when a loved one is vulnerable and reliant on consistent oversight.

The most persuasive counterweight to the downsides is the facility’s proven strengths in three areas: a deep, team-oriented care ethic; strong rehab and therapy outcomes when those services are coordinated well; and a consistently clean, well-kept environment that supports dignity and comfort. The rehab and therapy teams, PT, OT, and supportive nursing care, are repeatedly lauded for competence, encouragement, and tangible progress in residents’ strength and mobility. Cleanliness, orderly rooms, and reliable housekeeping add to a sense of safety and respect for residents’ routines. Food quality, including well-prepared meals, also surfaces as a surprising strength in several positive reviews. Taken together, these elements show Brookview can be a powerful option for recovery-focused care and for residents who respond well to an engaged, person-first staff.

That said, the positives do not automatically neutralize the concerns. For families where consistent administrative accountability and unfailingly reliable care are non-negotiables, the mixed reviews on staffing stability and administrative communication are meaningful. The facility’s strongest advocates describe a caring family vibe and responsive, accessible leadership; the most cautious readers point to episodes of staff turnover, variability in care levels, and reports of negative experiences that linger in family memory. For residents with high medical complexity, frequent medication management needs, or a history of difficulty communicating needs, these gaps can become consequential. In short, Brookview’s strengths can far outweigh its weaknesses for some, but for others they will not, especially where trust in daily consistency and transparent problem-solving is paramount.

Families evaluating Brookview should approach with a concrete plan to verify fit before committing. Schedule a face-to-face with the administrator and, crucially, the head of nursing to hear how daily coordination works on the floor. Request a recent week’s care schedule, med-pass timing, and a tour of the rehab gym and therapy spaces. Ask to speak candidly with frontline caregivers about daily routines, response times to call buttons, and how issues are escalated and resolved. Bring a list of essential questions: how are meals and dietary needs managed; what is the protocol for changes in a resident’s condition; how are personal belongings tracked and safeguarded; and what recent improvements have been made in response to past concerns. If possible, speak with multiple families who have current residents to gauge consistency across shifts and units.

The decision to choose Brookview hinges on aligning expectations with risk tolerance. For families whose priorities are a genuine sense of community, admissions guidance they can trust, and a rehab-focused environment where progress can be measurable, Brookview is an attractive option. The facility’s human-centered culture, the visible dedication of therapy teams, and the clean, comfortable setting create a compelling case for selecting it. Conversely, for those who cannot tolerate reports of inconsistent care, delays, or administrative challenges, alternatives with stronger, steadier staffing patterns and a more uniform care philosophy should be pursued. The facility’s strongest testimonials describe a home-like experience where residents flourish under compassionate, capable hands; the most cautious testimonials urge careful probing into day-to-day operations and a clear assurance of accountability.

In the end, Brookview offers a meaningful, well-rounded package for rehab and long-term care, provided families enter with clear expectations and a plan to verify ongoing quality. It is a place where residents often feel known, where therapy can drive real improvement, and where meals, rooms, and routines can support a dignified, engaged daily life. Yet the decision should rest on a thorough, in-person assessment that confirms staffing consistency, transparent communication channels, and a proven process for addressing concerns quickly. For families who can demand and monitor those elements, Brookview can be a cherished home; for others, it may be wise to compare alternatives that promise steadier administrative oversight and uniform care across shifts.

Features

Housing

  • 132 resident community capacity 132 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Blue Ridge in Brookview House is an assisted living community located in Gaffney, SC. We offer a wide range of amenities and care services to ensure that our residents have everything they need to live a comfortable and fulfilling life.

Our amenities include a beauty salon, where residents can enjoy pampering services. We also provide Cable or satellite TV for entertainment, as well as Community operated transportation for ease of access to nearby locations. Our Computer center allows residents to stay connected with their loved ones, while our fully furnished apartments provide a cozy and welcoming living space.

For recreation, we have a gaming room and a small library where residents can enjoy their favorite pastimes. Our fitness room and wellness center are perfect for those who want to stay active and maintain their health. Outdoor space and gardens allow residents to enjoy nature and spend time outdoors.

Dining is an important aspect of our community, which is why we offer restaurant-style dining with delicious meals prepared by our talented chefs. We cater to special dietary restrictions and Diabetes diet for those who require it.

At Blue Ridge in Brookview House, our dedicated staff is available 24/7 to provide assistance with activities of daily living such as bathing, dressing, transfers, and medication management. We also have a mental wellness program in place to support the emotional well-being of our residents.

To ensure that our residents can easily access medical care, we offer transportation arrangement for doctors' appointments. Additionally, we have 24-hour call system and supervision for added safety and security.

We believe that staying engaged in activities is essential for overall well-being. That's why we offer concierge services, fitness programs, planned day trips, resident-run activities, and scheduled daily activities for all interests.

In terms of location convenience, Blue Ridge in Brookview House has several cafes, pharmacies, physicians' offices, restaurants, places of worship, theaters nearby. There are also hospitals within close proximity to provide medical care when needed.

At Blue Ridge in Brookview House, we strive to create a warm and welcoming environment where our residents can feel at home while receiving the support they need.

Nearby Places of Interest

Restaurants

  • McDonald's (0.9 miles)
  • Daddy Joe's Beach House BBQ and Grill (2.1 miles)
  • Cook Out (2.3 miles)
  • Applebee's (2.4 miles)
  • Zaxby's (2.5 miles)
  • Firehouse Subs (2.5 miles)
  • McDonald's (2.5 miles)

Places of Worship

  • Broad River Baptist Association (1 miles)
  • Providence Baptist Church (2.6 miles)
  • Encounter Church (3.5 miles)
  • Southern Baptist Convention (4.2 miles)
  • Fairview Baptist Church (6 miles)
  • Westside Baptist Church (9.9 miles)
  • Westminster Presbyterian Church (15 miles)

Pharmacies

  • Buford Street Drug Store (1.2 miles)
  • Walgreens (1.7 miles)
  • Royce Associate (3.1 miles)
  • Walgreens (12.6 miles)
  • Walmart Pharmacy (13.7 miles)
  • Ingles (14 miles)
  • Walgreens (14.9 miles)

Hospitals

  • Cherokee County Mealsonwheels (1.2 miles)
  • Upstate Carolina Medical Center (2.7 miles)
  • Ucmc Icu (2.7 miles)
  • Mary Black Health System-Gaffney (2.7 miles)
  • Mary Black Hospital North Wing Entrance (14.5 miles)
  • Mary Black Memorial Hospital (14.5 miles)
  • Mary Black Health System Emergency Room/Department (14.5 miles)

Physicians

  • Piedmont Medical of Sc (1.4 miles)
  • Shelby Eye Center (1.8 miles)
  • Cherokee Family Medicine (2.3 miles)
  • Limestone Family Medicine (2.3 miles)
  • Ruffing & Klosterman Family Medicine (2.3 miles)
  • Gaffney Family Medical Care (2.4 miles)
  • Cherokee Children's Clinic Pa (2.4 miles)

Cafes

  • Starbucks (3.2 miles)
  • John's Cafe & Catering (12.3 miles)
  • Starbucks (13.7 miles)
  • Panera Bread (14.4 miles)

Theaters

  • The Big E Gaffney (3.8 miles)

Parks

  • Cowpens Veterans Memorial Park (8.7 miles)
  • Cowpens National Battlefield Visitors Center (10.7 miles)
  • Hillcrest Park (14.7 miles)

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