Blue Ridge In Brookview House
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510 Thompson Street, Gaffney, SC 29340
For more information about senior living options: (844) 490-3973
The staff and therapists at Brookview are described as kind, encouraging, and supportive, making the rehab experience pleasant for residents and their families. Kayce, the Administration and Marketing Director, is praised for her professionalism and dedication to helping families with any questions or concerns. Many reviews highlight the cleanliness of the facility and the spaciousness of the rooms, contributing to a comfortable environment for residents. The physical therapy team is noted as being skilled and interested in providing quality care to patients during rehab. Families appreciate knowing that their loved ones are receiving care in a safe and clean facility, which alleviates some stress during difficult times. Overall, several reviewers recommend Brookview for its caring staff and good interactions with various departments within the facility.
The facility lacks professionalism, with administration showing little concern for patients' well-being. Clothes are frequently lost or not returned, and patients' best interests are often disregarded. There is inconsistent and minimal nursing care, leading to delays in addressing medical needs. Staffing appears to be understaffed, resulting in slow responses to call buttons and inadequate attention to residents. Communication from the staff can be adversarial and unwelcoming, creating a stressful visiting environment for families. The quality of food served is minimal and unsatisfactory, with residents not receiving basic amenities like coffee. Residents have experienced neglect regarding personal hygiene and daily care activities. Concerns about the overall cleanliness and upkeep of the facility were raised by several reviewers. Instances of theft or loss of personal belongings have been reported by residents’ families. Families expressed frustration over a lack of proper communication regarding their loved ones' health conditions and care plans.Brookview has elicited a range of responses from families and individuals regarding their experiences with the facility. Many express gratitude for the care provided, while others highlight significant concerns about the quality of service, professionalism, and overall treatment of patients. This dichotomy illustrates the complexities of rehabilitation centers, particularly in how individual experiences can vary drastically within the same establishment.
On one hand, there are numerous positive remarks highlighting Brookview's spacious and clean rooms, kind staff, and effective therapy programs. Families have praised Kayce, the Administration and Marketing Director, for her exceptional support. Reviewers commend her unwavering dedication to ensuring that families' needs are met promptly. Her professionalism and willingness to "go the extra mile" have made a marked difference in easing transitions into rehab, making relatives feel supported throughout what is often a challenging time. These sentiments echo throughout several accounts where families felt reassured by both nursing staff and therapists who were described as compassionate and attentive.
However, contrasting reviews reveal glaring issues with administration responsiveness and general patient care that cannot be overlooked. Some family members voiced frustration over a perceived lack of professionalism among higher management. Concerns about clothing misplacement—often not returned—and accusations about poor patient treatment were raised repeatedly by disappointed relatives. One review starkly noted that while some staff members displayed a genuine commitment to care, many higher-ups were cited as unhelpful or indifferent to patients’ well-being. This inconsistency creates an environment ripe for distrust among families trying to ensure quality care for their loved ones.
Further compounding these issues were alarming reports regarding specific medical negligence. Reviews detailed instances where essential medications or treatments were delayed or inadequately managed; such lapses in care led to severe health consequences for some residents. For example, one account highlighted a resident who went without vital medication due to poor communication between shifts and insufficient staffing—a problem that many users indicated was pervasive at Brookview.
The dining experience at Brookview also drew mixed reactions from users. While some appreciated the meals provided during their stay, others described food quality as minimal at best—with one family member mentioning their loved one never even received coffee during their entire stay. Such complaints underscore the need for continuous improvements in all aspects of patient care at this facility.
Despite occasional positive experiences shared by families who felt assured about cleanliness and safety standards at Brookview’s premises—even noting effective physical therapy programs—dull moments overshadowed by claims of neglect left many expressing dissatisfaction with their experience overall. Accounts detailing stolen belongings or inadequate response times have generated resentment toward the facility's operations and cast doubts on whether it lives up to its rehabilitative intent.
In conclusion, while Brookview boasts strengths through dedicated staff like Kayce who genuinely strive to provide excellent patient care amidst difficult circumstances—including a clean environment conducive to recovery—the overarching themes emerging from reviews indicate systemic flaws rooted in administrative practices that lead to significant distress among residents and their families alike. The disparity between high-quality caregiving from certain staff members contrasted against alarming reports of neglect suggests an urgent need for improved consistency across all levels of operation within the facility in order to fulfill its mission effectively—and uphold its reputation as a nurturing refuge for those seeking rehabilitation services.
132 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Blue Ridge in Brookview House is an assisted living community located in Gaffney, SC. We offer a wide range of amenities and care services to ensure that our residents have everything they need to live a comfortable and fulfilling life.
Our amenities include a beauty salon, where residents can enjoy pampering services. We also provide Cable or satellite TV for entertainment, as well as Community operated transportation for ease of access to nearby locations. Our Computer center allows residents to stay connected with their loved ones, while our fully furnished apartments provide a cozy and welcoming living space.
For recreation, we have a gaming room and a small library where residents can enjoy their favorite pastimes. Our fitness room and wellness center are perfect for those who want to stay active and maintain their health. Outdoor space and gardens allow residents to enjoy nature and spend time outdoors.
Dining is an important aspect of our community, which is why we offer restaurant-style dining with delicious meals prepared by our talented chefs. We cater to special dietary restrictions and Diabetes diet for those who require it.
At Blue Ridge in Brookview House, our dedicated staff is available 24/7 to provide assistance with activities of daily living such as bathing, dressing, transfers, and medication management. We also have a mental wellness program in place to support the emotional well-being of our residents.
To ensure that our residents can easily access medical care, we offer transportation arrangement for doctors' appointments. Additionally, we have 24-hour call system and supervision for added safety and security.
We believe that staying engaged in activities is essential for overall well-being. That's why we offer concierge services, fitness programs, planned day trips, resident-run activities, and scheduled daily activities for all interests.
In terms of location convenience, Blue Ridge in Brookview House has several cafes, pharmacies, physicians' offices, restaurants, places of worship, theaters nearby. There are also hospitals within close proximity to provide medical care when needed.
At Blue Ridge in Brookview House, we strive to create a warm and welcoming environment where our residents can feel at home while receiving the support they need.
Blue Ridge In Brookview House is located at 510 Thompson Street, Gaffney, SC 29340 in Cherokee County, South Carolina
Blue Ridge In Brookview House on seniors.fyi includes 11 photos including images showing landscaping, garden, bedroom, interior, pathway, trees, hallway, architecture, and more.
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Interior
Outdoors
Decor
Building
Architecture
Trees
Windows
Landscaping
Lighting
Entrance
Hallway
