Rehab therapy is a key part of the care residents families describe.
Several families mention physical and occupational therapy playing an important role in recovery, including specific credit for PT, OT, and speech therapy. Others describe rehab as supportive during longer stays, with improvements linked to therapy sessions and rest periods. The community also appears to be geared toward readmission after hospitalization, with residents returning for rehab when they needed to regain strength.
common28 reviews mention this
Staff friendliness stands out
Residents and families frequently describe the staff as caring and responsive.
Across many reviews, people emphasize feeling welcomed, treated with respect, and looked after by nurses, CNAs, and case managers. Multiple comments highlight professionalism and easy communication, with families saying they could sleep better because the team would contact them with health changes. A few negative reviews still point to staff or leadership problems, including complaints about leadership accountability and bedside attention, but the overall volume of positive staff comments is strong.
caveat6 reviews mention this
Cleanliness is mixed
Cleanliness reviews range from strong praise to serious complaints.
Some residents and visitors describe the community as clean and welcoming, including mentions of cleanliness alongside friendly interactions. Other reviews report cleanliness problems such as dirty rooms, soiled sheets, and concerns that cleanliness was not prioritized. Because both sides show up repeatedly, cleanliness appears inconsistent depending on the situation and unit.
caveat2 reviews mention this
Pricing feels too high
Families who toured or compared options often say the cost is too high.
At least a couple of reviewers describe the community as expensive compared with expectations or other options they considered. One review specifically frames pricing as tied to the level of care needed, while still saying it was higher than others. Those cost concerns come through even when they also mention the community and facilities being nice.
caveat4 reviews mention this
Care response and follow-through
Some families report long waits and missed follow-through.
A subset of reviews describe problems with nursing responsiveness and monitoring, including delayed call-light response and concerns about one-on-one attention. Others report care follow-through issues, such as medication confusion and lack of timely communication after concerns were raised. In these accounts, residents or families describe serious stress when their requests were not handled as expected.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.
Features
Housing
44 resident community capacity
1-bedroom apartments
2-bedroom apartments
Types of Care
Assisted Living
Continuing Care Retirement Community (CCRC)
Independent Living
Memory Care
Skilled Nursing Facility
Amenities
Beautician on-site
Beauty salon
Cable or satellite TV
Dining room
Full kitchen
Fully furnished
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Overnight guests
Private bathrooms
Private cleaning services
Respite or short term stays offered
Security gate
Wi-Fi/high-speed internet available
Transportation
Florence Regional (6 miles away)
Community operated transportation
Transportation & parking
Transportation arrangement
Transportation arrangement (non-medical)
Care Services
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Physical therapy
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Activities off-site
Community-sponsored activities
Fitness programs
Religious services
Resident-run activities
Scheduled daily activities
Languages Spoken
English
Nearby Places of Interest
Restaurants
Zaxby's (0.3 miles)
Taco Bell (0.6 miles)
Fatz Southern Kitchen (0.6 miles)
McDonald's (0.9 miles)
Cracker Barrel (1 miles)
Ruby Tuesday (1.1 miles)
Wendy's (1.2 miles)
Cafes
Starbucks (0.5 miles)
Panera Bread (3.5 miles)
Bean Bar (3.9 miles)
Physicians
One Source Integrative Medicine (1.1 miles)
Carolinas Centers for Sight (2.5 miles)
Doctor's Care (2.8 miles)
Low Country Urology (2.9 miles)
Dr Carla Graham (3.1 miles)
West Florence Family Practice (3.2 miles)
Hopehealth (3.4 miles)
Parks
Brooks-McCall Park (1.2 miles)
Florence Veterans Park (3.3 miles)
Timrod Park (4.1 miles)
Hospitals
Florence Surgery & Laser Center (2.5 miles)
Palmetto Pee Dee Behavioral Health (3.5 miles)
Hospice Mcleod (3.5 miles)
McLeod Regional Medical Center (3.5 miles)
Emergency Department, McLeod Children s Hospital (4.1 miles)
McLeod Regional Medical Center of The Pee Dee (4.1 miles)
Florence Presbyterian Community's array of features, such as assistance with dressing and bathing, directly supports residents' personal hygiene and comfort, helping them maintain dignity while addressing their specific needs. Medication management ensures that individuals receive the correct dosages at the right times, minimizing confusion and potential health risks. Meal preparation and service offer nutritious meals tailored to dietary requirements, promoting physical health and well-being. Assistance with transfers aids residents in moving safely throughout the facility, reducing the risk of falls--a common concern in this population. The support provided for activities of daily living enables residents to engage in familiar routines that can enhance cognitive function and overall satisfaction. With 24-hour supervision, caregivers are always available to respond promptly to any needs or emergencies, providing a sense of security for both residents and families. Additionally, access to physical therapy fosters mobility retention and improvement, which can enhance quality of life for those facing cognitive decline.
Florence Presbyterian Community on seniors.fyi includes 4 photos including images showing bedroom, decor, living room, interior, artwork, trees, landscaping, porch, and more.
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Florence Presbyterian Community photos
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Interior
Decor
Living Room
Trees
Interior, Living Room, and Artwork
Decor
Bedroom
Landscaping, Trees, and Porch
Fireplace and Hardwood Floor
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44 resident community capacity
1-bedroom apartments
Assisted Living
Continuing Care Retirement Community (CCRC)
Independent Living
Memory Care
Skilled Nursing Facility
Beautician on-site
Cable or satellite TV
Dining room
Full kitchen
Fully furnished
Garden
Housekeeping services
Move-in coordination
Outdoor space
Overnight guests
Private bathrooms
Respite or short term stays offered
Security gate
Wi-Fi/high-speed internet available
Florence Regional (6 miles away)
Community operated transportation
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Physical therapy
Special dietary restrictions
Fitness programs
Religious services
English
Warm, home?like atmosphere with attentive, compassionate staff.
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How to Communicate with a Loved One Living with Dementia: 10 Supportive Strategies
Comprehensive Guide to VA Nursing Homes: A Crucial Long-Term Care Resource for Veterans
