Carriage House Apartments in Columbia, SC

Pros

• The property is well-maintained.
• The staff are professional and friendly.
• Maintenance requests are handled quickly.
• Miss Debbie is a caring and attentive property manager.
• The location is excellent and the apartments are great.
• Carriage House staff provide excellent customer service.
• The office staff are wonderful and welcoming.
• The grounds are well kept and safe for children.

Cons

• The property manager is very rude and disrespectful to residents.
• They believe what others say before listening to the whole situation.
• They need better communication skills and maintenance that finishes the job when they start it.
• The property manager is very nasty.
• The receptionist was very rude and has poor customer service skills.
• The person who answered the phone was rude and unprofessional.
• The landlord harassed the resident after they moved.

Review

Carriage House Apartments in Columbia, SC is best suited for families and households who need affordable, income-based housing combined with solid maintenance support and a neighborhood feel. The property's location is repeatedly praised as convenient, with a groundswell of sentiment that it's a good place for kids and families to settle in for the long haul. For buyers seeking luxury or market-rate amenities, this community won't satisfy the premium expectations; for those prioritizing cost-conscious living with dependable upkeep and a welcoming staff, it remains a compelling option.

On the positive side, the most consistent strengths lie in maintenance responsiveness and a generally helpful staff. Several residents note that work orders are completed quickly and that the team, including office personnel, has been courteous and approachable. The property has been described as well-kept and attractive, with improvements noted over time as management changes roll in. A number of residents highlight a genuine sense of care from certain managers and front-office staff, who make an effort to address concerns promptly and keep the community running smoothly.

Yet the experience is not uniformly uniform, and the main drawbacks center on management conduct and administrative friction. Multiple reviews point to inconsistent leadership, with reports of rude or overly aggressive behavior from some property managers and front-office representatives. There are also complaints about miscommunications, long application processes, and a perception that critical issues - especially around access, privacy, or accurate listings - are not handled with the same care as maintenance requests. A few residents recount harassment-like behavior or unprofessional interactions, underscoring a volatile dynamic among some staff members.

Those pros and cons don't exist in a vacuum; the strong maintenance ethic and visible resident-focused staff can offset a portion of the management challenges, but only to a point. When problems are handled well, residents feel heard and the property remains clean, safe, and family-friendly. The improvements under new or reorganized management further bolster confidence that the community is moving in the right direction. The value proposition remains robust for those who can tolerate, or actively navigate, the occasional interpersonal friction in the office.

Prospective residents should explicitly weigh two realities: affordability and community quality versus management consistency. For families who can tolerate variability in front-office interactions and are prepared to engage with the process (including waiting lists and application hurdles), Carriage House delivers dependable maintenance, a welcoming, kid-friendly environment, and a strong sense of neighborhood. For those who prize uniformly excellent customer service, predictable response times, or non-income-based pricing, alternatives may offer more reliability, even if at a higher price point.

In closing, Carriage House Apartments provides tangible value for budget-conscious families who value a well-kept property, responsive maintenance, and a workable, family-oriented setting. The decisive caveat is management consistency: interactions with the office can range from genuinely supportive to frustratingly opaque or abrasive. Prospective renters should visit at different times, meet the current property manager, and ask pointed questions about who is in charge, how issues are escalated, and what the typical turnaround is for repairs and inquiries. With the right expectations and a proactive approach, this community can be a strong, cost-effective home that supports a bustling family life.

This area in Columbia, South Carolina, is a vibrant and convenient location for senior living. With a variety of physicians and healthcare facilities nearby, residents have easy access to medical care. Additionally, the presence of pharmacies ensures that medication needs are easily met. The dining options in the area offer a mix of casual and fast food restaurants, providing plenty of choices for meals out or takeout. Proximity to hospitals like Lexington Medical Center offers peace of mind in case of emergencies. The nearby parks provide opportunities for outdoor recreation and relaxation, while theaters offer entertainment options for those interested in movies. Places of worship such as Cornerstone Presbyterian Church cater to spiritual needs, and cafes like Starbucks offer spaces for socializing and enjoying a cup of coffee. Overall, this neighborhood provides a blend of amenities that cater to the diverse needs and interests of seniors looking for a comfortable and convenient living environment.

Physicians

• Blue Ridge Health Group (0.9 miles)
• Gilliam Psychiatric Hospital (1.9 miles)
• Columbia Neurological Assoc Pa (2.4 miles)
• Riverside Surgical Group (2.5 miles)
• Emmons Ellen M - Lexington Ent (2.5 miles)
• Lexington Orthopaedics (2.6 miles)
• Associates In Oral & Maxillofacial Surgery (2.6 miles)

Pharmacies

• Alcohol & Drug Abuse (1.1 miles)
• Intramed Plus (2.6 miles)
• CVS Pharmacy (2.9 miles)
• Walgreens (3 miles)
• Walmart Pharmacy (3.2 miles)
• Medicine Mart Pharmacy (3.6 miles)
• Agape Pharmacy (3.8 miles)

Restaurants

• Real Mexico Restaurant Y Tienda (1.2 miles)
• Cracker Barrel (1.2 miles)
• Cook Out (1.2 miles)
• McDonald's (1.3 miles)
• Freddy's Frozen Custard & Steakburgers (2.8 miles)
• Rush's (2.9 miles)
• McDonald's (2.9 miles)

Hospitals

• Lexington Medical Center (2.6 miles)
• Lexington Medical Center Emergency Room (2.6 miles)
• Palmetto Health Baptist Parkridge (4.2 miles)
• Palmetto Health Parkridge (4.2 miles)
• Urgent Care Center (4.7 miles)

Parks

• Saluda Riverwalk (2.6 miles)
• Saluda Shoals Park (4.2 miles)
• River Center At Saluda Shoals (4.2 miles)
• Columbia Canal & Riverfront Park (4.3 miles)
• West Columbia Riverwalk (4.7 miles)

Theaters

• Regal Columbiana Grande (3.1 miles)
• AMC Harbison 14 (3.7 miles)

Places of Worship

• Cornerstone Presbyterian Church (4.6 miles)

Cafes

• Starbucks (4.6 miles)