2779 Highway 15 N, Bishopville, SC 29010
For more information about senior living options: (844) 490-3973
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There is a troubling mix of praise and alarm surrounding this care facility, a place that some remember for its lively community events and friendly staff, while others recount deeply painful experiences that left a family shaken and pursuing questions they still cannot fully answer. One account, written after more than a year of waiting, centers on a father named Fred Terry who lived there during his final years. The writer describes him as suffering from Alzheimer's and notes that his condition worsened after contracting COVID while in care at another facility, Caryle Senior Center of Florence. The storyteller emphasizes that the care he received at this location was extraordinarily inadequate, to the point of being unimaginable in its neglect. The narrative is not merely about a single incident but about a pattern, spanning months and involving both the resident's daily welfare and the responses of staff and administration.
The room where Fred Terry stayed allegedly became a site of ongoing neglect and loss. The reviewer asserts that belongings were stolen - from shoes to other items - by both staff and residents, painting a picture of an environment where basic respect and security for personal property were not reliably maintained. The author also recounts daily routines that should have been straightforward and protective - regular hygiene, clean clothing, and consistent access to medications - but instead describes a scenario in which showers were still necessary to be provided by family members, and laundry had to be taken home to be washed. The facility reportedly faced a bedbug problem, something the family says had been addressed only after persistent complaints. The writer emphasizes the humiliation and disruption of caregiving, noting that they visited weekly to help his father and found themselves dealing with laundry and personal care tasks that should have been managed by trained staff.
A subsequent event, framed as a crisis, unfolded in a particularly alarming way. The narrative describes an afternoon when a tech suggested that the family bring Fred's medications from home because they could not locate them. After a shower and dress, the family went to the laundry mat to take care of their own tasks while still trying to arrange care for the father they loved. When they returned, the police were already involved. The account is stark: the deputy claimed that staff had to subdue Fred, who, due to his Alzheimer's and recent illness, was described as combative. The family was kept from seeing him as he was placed in the back of a police car, with the deputy reportedly boasting about the restraint used. The charges that followed were eventually dropped, but the consequences lingered. Fred was transported to a hospital in Sumter where medical findings included a fractured thumb and, days later, a seizure. The writer insists that this sequence did not end cleanly but instead marked a troubling turning point - toward a decline that culminated in Fred's death a few months later.
The caller's account places particular fault on staff awareness and administrative communication. The activity director is described as having failed to present a clear understanding of Fred's diagnosis, with the reviewer asserting that this was not simply a misunderstanding but a deliberate miscommunication or ignorance. The implication is that the staff avoided accountability by not acknowledging the medical reality of Alzheimer's, which would have required a different approach to handling behavioral challenges. The result, as described, was not only distressing for Fred but also traumatic for the family who watched him leave the facility in a mindset they cannot fully recover from - first through the experience of a chaotic Saturday in a legal process, then through the aftermath of hospitalization, decline, and eventual death months later.
The writer connects these events to a broader life context, underscoring the difficult position of family caregiving. They explain that they had cared for Fred for two years with limited external help, juggling a full-time job, caring for a husband, and supporting a young child. The family had already moved him from another facility in the past in search of better arrangements, desperately trying to avoid the kind of deterioration they later describe. They offer a candid warning about financial planning for the future, suggesting that without adequate resources, families may feel compelled to place loved ones in facilities where the quality of care is uncertain. The underlying message is not simply a critique of one administrator or one shift but a cautionary tale about navigating the care system and the hard choices families face when the stakes are so high.
Amid the darker recollections, there are occasional glimmers of positive memory that complicate the overall picture. The reviewer notes several instances where the facility appeared to maintain a sense of community and enjoyment. They recount attending a fair where staff and residents seemed engaged and happy, with enthusiastic photographs capturing the moment. There is also mention of a Christmas event where the atmosphere was described as pleasant: the facility was clean, the residents appeared content, and the new staff or teams were praised for their efforts. In that positive moment, the writer found relief and a fleeting sense that perhaps, beneath the complaints, there was a genuine commitment to a warm, festive environment.
Yet the inconsistent messages persist. The same piece that praises a holiday gathering also ends with a stark, contradictory claim: "They keep the facility nasty." The tension between these two viewpoints mirrors the broader range of experiences reported by others who have interacted with the place. Some visitors and families encountered clean spaces and courteous, energized teams; others described ongoing issues with cleanliness, safety, and the handling of medical needs. The resulting impression is of a facility that can create meaningful, uplifting experiences - such as events and moments of connection - while simultaneously failing to meet essential standards of care for residents, particularly those with complex medical and cognitive needs.
Taken together, these narratives illuminate a family's deeply personal struggle to safeguard a loved one in a setting meant to provide safety, dignity, and health. The father's journey - marked by health crises, alleged mismanagement, legal drama, and an eventual death - forms a core through line that casts a long shadow over the apparent positive moments. The remarks about staff, about how diagnoses are communicated, about the handling of medications and disabilities, and about the presence of pests or cleanliness issues, all contribute to a larger impression of inconsistency and risk. For anyone evaluating this facility, the accounts point to a critical need for transparency, close oversight, and a robust system to protect vulnerable residents, while acknowledging that there can be bright spots where the community connects and people come together to celebrate life's milestones.
Bishopville Manor in Bishopville, SC is a fully-equipped assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The furnished apartments are equipped with cable or satellite TV, Wi-Fi/high-speed internet, and telephone services. Residents can enjoy their meals in the dining room with restaurant-style dining, or they can prepare their own meals in the convenient kitchenettes available in each apartment. Housekeeping services are provided to maintain cleanliness and tidiness.
For recreation and socialization, Bishopville Manor offers a small library where residents can relax and engage in reading. There are also resident-run activities organized regularly as well as scheduled daily activities to keep everyone entertained and engaged.
The staff at Bishopville Manor provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, transfers, and diabetes diet management. Medication management services are also offered to ensure proper administration of medications. A mental wellness program is available to support the emotional well-being of the residents.
In terms of location convenience, there are numerous amenities nearby including cafes, pharmacies, physicians' offices, restaurants, places of worship, and transportation options.
At Bishopville Manor, residents can enjoy a comfortable lifestyle with access to all necessary care services in a friendly and supportive environment.
Bishopville Manor is located at 2779 Highway 15 N, Bishopville, SC 29010 in Lee County, South Carolina
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