Connie's Residential Care

Pros

• The residents, nurses, and some CNAs are described as awesome and hardworking, ensuring residents are well cared for.
• The facility is very clean with professional, helpful, and friendly employees.
• The place is clean and the people in charge take good care of the residents.
• The staff are hospitable and welcoming, and interactions are appreciated.
• Staff members are noted as very helpful and accommodating to visitors and family needs.
• On unit 3, the nurses are friendly, responsive, and keep family members updated.
• A positive turnaround was reported after a conversation with management, highlighting the value of kindness.

Cons

• The facility is not a good place.
• Staff ignore calls and fail to address residents' urgent needs.
• Management is horrible and unprofessional.
• Unit 1 CNAs have a stank attitude, and management shows favoritism.
• The kitchen has flaws and drama, with poor leadership.
• The building is old, smells, and needs renovations.
• Resident belongings are frequently lost and not returned despite labeling.
• Residents are treated like trash by some staff.
• Medications are not administered on time and wounds are not changed as they should.
• They pressure families to remove residents and try to send them home before they're ready.
• The phone system is down and communication with staff is unreliable.

Review

Across the comments about Condor Healthcare in Anderson, there is a striking contrast between stories of compassionate care and accounts of serious lapses in safety, communication, and overall management. Families and friends describe a facility that can feel welcoming and attentive in certain moments, while at other times leaving loved ones without timely care, clean rooms, or reliable basic services. The mix of experiences is so wide that readers come away with a sense of a place where good days exist side by side with troubling failures.

Several reviewers paint a picture of dedicated, capable caregivers in the halls who genuinely strive to help residents. Some units are praised for clean environments and for staff who are consistently professional, helpful, and friendly. One reviewer specifically notes that the nurses and CNAs in unit 3 are very friendly, approachable, and communicative, always taking time to answer concerns and keep the family updated. Another visitor emphasizes that the facility can be very clean, and that the people in charge can take good care of residents. A few accounts even describe moments of meaningful support, such as a staff member who helped locate a family member during a visit, or another who was described as friendly and accommodating on the first day of a relative's admission.

Yet those positive notes sit alongside multiple, more troubling experiences. A recurring theme is neglectful or delayed care: a family member who cannot walk being left in bed because caregivers do not respond promptly to toileting needs or alarms, with calls reportedly going unanswered for hours. Several accounts recount concerns about delays in administering medications or providing wound care, as well as general questions about whether residents' basic needs are being met in a timely fashion. In one particularly stark narrative, a family describes a scenario where efforts to contact the facility were fruitless, culminating in the perception that the care team was not meeting the patient's urgent needs.

Management and organizational issues also surface repeatedly. One reviewer mentions perceived favoritism by a kitchen manager and describes management as rude and unprofessional, suggesting a culture that feels unfair or uneven in its treatment of staff. Another complaint centers on internal communication and responsiveness, with reports of a phone system or front desk lines being down or unresponsive for extended periods, making it hard for families to check on loved ones. There are assertions that certain staff members and leaders can be dismissive or slow to act, and some reviewers imply a broader problem with accountability and consistency in care across units.

There are strong accusations about safety and quality of care that stand out in several long entries. One account alleges a serious neglect incident, including struggles over the call button, wires being pulled away, and concerns about overmedicating to get a patient to stop calling. Another reviewer describes a situation in which a patient's room was criticized for not having air conditioning, painting a picture of a facility that sometimes struggles with basic comfort and safety standards. The tone of some posts also reflects frustration about how residents' belongings are managed - items like socks, clothing, blankets, and footwear reportedly go missing or are not returned to the correct resident, despite labeling.

The hospice-related comment adds another facet to the overall impression. A visitor who came through Hospice of the Upstate describes a patient who was doing well and expresses appreciation for the care received, providing a counterpoint to many of the harsher criticisms. This touch of positive, specialized care suggests that experiences can vary not just by unit or shift, but by the specific services involved and the particular staff on duty at any given time.

In some passages, there is a shift in perspective after communication with the facility. A reviewer who described a negative initial experience from Condor in fact reports a turnaround after speaking with a supervisor or a person in charge, noting that a conversation helped address the concerns and improve conditions for their family member. Another recent visit note highlights a helpful and respectful first impression from staff who assisted in locating a resident and answering questions, leaving the observer cautiously optimistic but still mindful of the broader pattern described by others.

Taken together, the remarks convey a facility with real strengths in patient-looking cleanliness and certain frontline caregiving interactions, but with notable and recurring concerns about consistency, responsiveness, and administrative culture. The variability across units - some praised for their care and communication, others criticized for delays, mismanagement, or poor handling of belongings and basic needs - paints Condor Healthcare as a place where the quality of experience can depend heavily on the day, the unit, and the staff on duty.

If you are evaluating Condor Healthcare for a loved one, these accounts suggest several practical steps. Visit multiple times at different hours and observe how staff interact with residents and respond to needs. Talk specifically to unit staff about medication timing, wound care, and toileting assistance, and request a clear care plan with defined response times for calls and alarms. Inquire about laundry processes and accountability for lost items, and ask to see recent inspection results or corrective-action plans if available. It may also be helpful to speak with administrators about how they handle reported concerns, what channels families should use for urgent issues, and whether there are designated points of contact during evenings and weekends.

Overall, Condor Healthcare emerges as a place of mixed experiences. Some residents receive attentive, respectful, and clean care, while others encounter serious gaps in timely assistance, medication administration, and reliable communication. The breadth of anecdotes underscores the importance of thorough, current on-site evaluation, direct conversations with caregiving teams, and clear expectations about accountability and quality standards when considering placement for a loved one.

This part of Anderson, South Carolina, offers a variety of amenities that may appeal to seniors looking for a peaceful and convenient neighborhood. With several places of worship nearby, residents can easily access spiritual resources. There are also a range of dining options, from casual cafes like Sweet Tooth Cafe to Italian cuisine at Da Vinci's Ristorante Italiano. Medical services are readily available with multiple physicians' offices and pharmacies in the area, as well as proximity to hospitals like Anderson Memorial Hospital and Anmed Health Medical Center. Additionally, parks such as Carolina Wren Park provide opportunities for outdoor relaxation and recreation. Overall, this neighborhood presents a mix of essential services and recreational opportunities that could make it a comfortable choice for senior living.

Places of Worship

• St John's United Methodist Church (0.4 miles)
• Covenant World Outreach (0.5 miles)
• House Of Lydia Ministries (0.8 miles)
• Southern Baptist Convention (1.8 miles)
• Southern Baptist Convention (1.8 miles)
• North Anderson Baptist Church (2.3 miles)
• Friendship Holiness Church Anderson (2.3 miles)

Restaurants

• Raines on Main (0.5 miles)
• Earle Street Kitchen & Bar (0.7 miles)
• Sweet Tooth Cafe (0.8 miles)
• Da Vinci's Ristorante Italiano (1.1 miles)
• Nutty Sweet Shop (1.9 miles)
• Master's Wok Chinese Restaurant (2.1 miles)
• Waffle House (2.1 miles)

Physicians

• Diagnostic Radiology of Anderson PA (0.5 miles)
• Affordable Dentures (0.6 miles)
• Carolinas Center for Advanced Managment of Pain (0.8 miles)
• Anmed Child Health Center (0.8 miles)
• Anderson Surgical Associates MD (1 miles)
• Anderson Pediatric Group (1 miles)
• Carolina Imaging Center (1.1 miles)

Parks

• Carolina Wren Park (0.6 miles)

Hospitals

• AnMed Health Minor Care (1 miles)
• Anmed Health Icu (1.1 miles)
• Anderson Memorial Hospital (1.1 miles)
• An Medical Health Medical Center (1.1 miles)
• Anderson Area Medical Center (1.1 miles)
• Anmed Health Cardiology Reading Room (1.1 miles)
• Anmed (1.8 miles)

Pharmacies

• Medicine Mart (1.1 miles)
• Anderson Area Medical Center - Anmed Home Care Services, Private Care (1.1 miles)
• Professional Pharmacy (1.5 miles)
• Walgreens (1.5 miles)
• CVS Speciality (1.6 miles)
• Propp Drugs (1.7 miles)
• Medicine Shoppe (1.7 miles)

Cafes

• Reflections Cafe (1.2 miles)
• Grace's Coffee House & Restaurant (1.6 miles)
• Starbucks (2.5 miles)

Transportation

• U-Haul Neighborhood Dealer (2 miles)