@Home Health Care

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@Home Health Care

@Home Health Care

567 South County Trail, Exeter, RI 02822

For more information about senior living options: (844) 490-3973

4.4 from 14 reviews
5 stars
9
4 stars
4
3 stars
0
2 stars
0
1 stars
1

Pricing

@Home Health Care offers competitive pricing for its services compared to the broader market in Washington County and across Rhode Island. For a semi-private room, @Home Health Care charges $4,300 per month, which is significantly lower than the average cost of $5,503 in Washington County, making it an appealing option for those seeking affordable care. Even when compared to the state average of $4,389 in Rhode Island, @Home Health Care remains a cost-effective choice. Similarly, for private rooms, @Home Health Care's fee of $4,500 is more economical than the local county rate of $5,000 and also presents a better value than Rhode Island's average of $5,211. Overall, @Home Health Care provides quality services at prices that help ease the financial burden on families while ensuring residents receive excellent care.

Room Type@Home Health CareWashington CountyRhode Island
Semi-Private$4,300$5,503$4,389
Private$4,500$5,000$5,211

Overall Review

Pros

  • pro The owner was very kind and helpful with assistance regarding insurance.
  • pro The agency has provided a positive experience overall, highly recommended by clients.
  • pro Staff members at the agency have gone above and beyond in caring for families during difficult times.
  • pro Care plans are professional, uncomplicated, and fair for employees.
  • pro The service provided was consistently nice, with staff being positive, punctual, and willing to help with various tasks.
  • pro Clients have reported improvements in their loved ones' health since receiving services from the home care agency.
  • pro Communication regarding billing was smooth and easy, contributing to overall client satisfaction.
  • pro Caregivers were described as friendly, accommodating, and dedicated to getting the job done effectively.
  • pro Clients expressed satisfaction with the responsiveness of the agency in addressing scheduling issues promptly.

Cons

  • pro The front desk women was very catty and lied about the helpers.
  • pro The helpers, with the exception of 1 or 2, looked unprofessional and complained about their work while attending to the patient.
  • pro At first, the aunt did not gel well with a few of the aides, causing initial dissatisfaction.
  • pro There is no official chapter for Alzheimer's support nearby, requiring travel for assistance.
  • pro Some caregivers were noted as not always being self-sufficient, raising concerns about their independence in performing tasks.

Review

The landscape of home healthcare can be both daunting and comforting for families in need. Several reviews provide insight into their experiences with a specific home care agency, showcasing a mix of interactions ranging from exemplary service to scattered concerns about professionalism. The overall sentiment leans towards positive experiences, marked by dedicated staff and effective assistance in times of need.

Many reviewers commend the kindness exhibited by the owner of the agency, particularly when it comes to addressing complex issues like insurance. Such support is crucial during challenging periods, providing families with much-needed peace of mind when navigating the intricacies of healthcare. One reviewer specifically highlighted how Jeff Dimillo and care coordinator Kristin Rhea went above and beyond during their family’s difficult time following the illness and passing of a loved one. Their compassion turned what could have been an overwhelming experience into one where the agency felt like family, illustrating the human element that is vital in home care services.

However, not all experiences were uniformly positive. Concerns arose regarding certain staff members at the front desk, described as "catty," which can undermine the otherwise supportive atmosphere that patients and families seek. A few caregivers were criticized for their unprofessional demeanor; complaints about work while attending to clients can erode trust and comfort—a critical aspect of caregiving. Nevertheless, it's essential to note that these negative comments contrasted with much praise for many compassionate caregivers who demonstrated dedication to their responsibilities.

Professionalism was also highlighted as a key factor in several reviews detailing satisfactory home care plans that facilitated easy communication and seamless coordination. Reviewers appreciated straightforward billing processes, straightforward care plans, and responsive management—elements that simplified what might typically be a convoluted experience within home healthcare contexts. Good organization in planning has made transitioning into receiving services smoother for families dealing with aging or health dilemmas.

A recurring theme throughout these reflections was punctuality and reliability among caregivers. Families valued having aides who not only arrived on time but were genuinely eager to assist with daily tasks—qualities that are invaluable in building rapport between caregivers and those they support. The consistency noted by several users helped them feel secure knowing that they had trustworthy individuals present in their homes.

Challenges related to finding specialized support also surfaced within some reviews; one instance notably mentioned difficulty accessing resources for Alzheimer's care due to geographic limitations. This gap underlines an area where improvements could be made—expanding resources or partnerships geared toward more focused needs could significantly enhance client satisfaction while alleviating the burden on families navigating complex conditions.

In summary, while most accounts reflect deep appreciation for quality service provided by this home care agency—filled with warmth from owners to aides—the feedback serves as constructive criticism as well: there remains room for improvement concerning staff professionalism in certain areas. Overall, it is clear that many families found invaluable support through this agency during pivotal moments in their lives, solidifying its place as a recommended provider among similar services within the industry.

Features

Dining

  • Anytime dining Anytime dining
  • Gluten-free Gluten-free
  • Low / no sodium Low / no sodium
  • No Sugar No Sugar
  • Organic Organic
  • Vegan Vegan

Description

Our assisted living community in Exeter, RI is dedicated to providing exceptional care and a comfortable living environment for seniors who require assistance with daily tasks. We prioritize the health and well-being of our residents, especially when it comes to their dietary needs.

In terms of dining options, we understand the importance of catering to various dietary restrictions. Whether you follow a gluten-free, low/no sodium, no sugar, organic, or vegan diet, our experienced chefs are committed to creating delicious and nutritious meals that meet your specific requirements.

Located conveniently near our community are several cafes where you can enjoy a cup of coffee or light snacks. Additionally, there are a variety of physicians nearby who can provide medical care and attention as needed.

For those looking to dine out occasionally or enjoy different cuisines, there are excellent restaurants in close proximity that offer diverse menu options. You can explore new flavors or savor your favorite dishes without having to travel far from home.

We also understand the importance of transportation for our residents' independence and convenience. With transportation services available nearby, our residents have the freedom to attend appointments, run errands, or simply explore the surrounding area at their leisure.

At our assisted living community in Exeter, RI, we strive to create an inclusive and vibrant environment that caters to your unique preferences and needs. Rest assured that we are committed to ensuring your comfort and well-being while providing top-notch care.

Nearby Places of Interest

This part of Exeter, Rhode Island, offers a range of amenities and services that could be appealing for senior living. The area is well-connected by transportation, with the West Kingston Train Station just 3 miles away. There are several healthcare options nearby, including the URI Speech and Hearing Center and various medical centers. Additionally, there are plenty of dining options, cafes, pharmacies, and a hospital within a reasonable distance. For leisure activities, residents can enjoy parks like Ninigret Park and Battery Park as well as theaters such as Showcase Cinemas Warwick. Overall, this part of Exeter provides convenience and accessibility for seniors looking to settle in a vibrant community.

Transportation

  • West Kingston Train Station (KIN) (3 miles)

Physicians

  • URI Speech and Hearing Center (3.2 miles)
  • Brown Dermatology (6.5 miles)
  • Thundermist Health Center of South County (6.6 miles)
  • Dialysis Center Of Wakefield (6.8 miles)
  • South County Pediatrics (6.9 miles)
  • South County Internal Medicine (7.1 miles)
  • South County Radiation Therapy (7.2 miles)

Restaurants

  • Back 40 (3.8 miles)
  • Wickford on the Water (6 miles)
  • Whaler's Brewing Company (6.1 miles)
  • Cornerstone Pub (6.5 miles)
  • Phil's Restaurant (6.7 miles)
  • Brickley's Ice Cream (6.8 miles)
  • Mews Tavern (6.8 miles)

Cafes

  • Starbucks (4.5 miles)
  • Starbucks (6.8 miles)
  • Panera Bread (9.7 miles)
  • Bean Barn RI (10.8 miles)
  • Marina Cafe and Pub (11.9 miles)
  • Belle's Café (12.2 miles)

Pharmacies

  • Walgreens (6.5 miles)
  • CVS Pharmacy (6.6 miles)
  • Green Line Apothecary (6.7 miles)
  • CVS Pharmacy (6.8 miles)
  • Wakefield Prescription Center (6.9 miles)
  • Walgreens (7.6 miles)
  • CVS Pharmacy (8.1 miles)

Hospitals

  • South County Hospital (7.3 miles)
  • Kent Hospital Laboratory Services (10.6 miles)
  • Naval Health Clinic New England (12.1 miles)

Theaters

  • Showcase Cinemas Warwick (9.9 miles)

Places of Worship

  • St John & Paul Rectory (10.6 miles)

Parks

  • Ninigret Park (11 miles)
  • Fort Adams State Park (11.7 miles)
  • Battery Park (12.2 miles)
  • Storer Park (12.2 miles)
  • Perotti Park (12.5 miles)

Frequently Asked Questions

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