Roberts Health Centre in North Kingstown, RI

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Roberts Health Centre in North Kingstown, RI

25 Roberts Way, North Kingstown, RI 02852

For more information about senior living options: (844) 490-3973

3.4 from 32 reviews
5 stars
17
4 stars
2
3 stars
1
2 stars
2
1 stars
10

Skilled Nursing Facility

Overall Review of Roberts Health Centre

Pros

  • pro The OT and PT were wonderful.
  • pro The nurses and CNAs were helpful and pleasant.
  • pro Everyone who works there is great.
  • pro The support staff treated mom with kindness and respect.
  • pro The care was wonderful and the surroundings were beautiful and tranquil.
  • pro The staff made sure he felt comfortable and the therapists and nurses were amazing.
  • pro The facility is the cleanest nursing facility the reviewer has seen.
  • pro There is evident pride in the building from the owner through management and staff.
  • pro It is one of the nicest, cleanest, friendliest places the reviewer has visited.

Cons

  • pro The facility does not take HIPAA seriously and shares confidential information with people who shouldn't know it.
  • pro The medical staff demonstrated incompetence, misdiagnosed pneumonia, and mismanaged medications, leading to fluid retention and unnecessary hospitalization.
  • pro The nursing staff on the first floor are not empathetic or responsive toward the 98-year-old mom.
  • pro The in-house resources information was not provided, harming the mom's eating capabilities.
  • pro The food is horrible.
  • pro There is a lack of communication among staff; nurses are rude, uncaring, and show little compassion.
  • pro The staff are cold and rude; they treat residents as dollar signs rather than people.
  • pro The social services staff works only part-time and did a shoddy job finding a placement.

Review

Roberts Health Center in North Kingstown is best suited for families seeking a small, home-like post-acute rehab option where a dedicated, hands-on team can deliver attentive care and tangible rehab gains. The facility's smaller size creates a sense of intimate, individualized attention, and several families point to a staff culture that feels "genuine," with owners and frontline workers visible and personally invested. For seniors recovering from surgery or an acute illness who prize a clean environment, direct access to therapists, and a sense that staff know residents by name, this community can be a strong fit. It can deliver meaningful progress when therapy and daily assistance are consistent, and the setting often feels less institutional than larger campuses.

That said, serious caveats should guide a candid decision. Potential residents or their families should consider alternatives if the priority is rock-solid medical oversight, flawless communication, and predictable safety. Reviews raise red flags about privacy and accountability, with multiple voices alleging HIPAA breaches and medical missteps, plus allegations of unresponsive or even unkind staff on certain shifts. Billing friction and unclear discharge planning also surface in the mix, suggesting that the administrative side can create stress even when clinical care appears solid. For anyone who cannot tolerate such inconsistencies or who anticipates a longer stay with complex needs, looking at other options is prudent.

On the positive side, the core rehab strengths are repeatedly highlighted. Occupational and physical therapy teams are praised for expertise and dedication, and when therapists can devote meaningful time to rehab, residents often leave stronger than when they arrived. Cleanliness and a well-maintained environment show pride in the building, and several reviews credit the owner and management with a hands-on approach that translates into responsive, if imperfect, day-to-day care. When the staff align on goals, residents feel treated with respect and become comfortable in a setting that feels like a small community rather than a cold institution. These elements create a credible foundation for recovery for many residents.

Yet the negatives are persistent enough to demand serious attention. Families recount moments of poor communication, staff missteps, and a general sense that daytime energy could be more proactive. Reports of unsafe or inattentive care - ranging from unexplained bruising to hesitations in medical response - underscore the risk that a short rehab stay could turn stressful rather than restorative if vigilance lapses. Some reviews describe a drab, depressing ambiance that can weigh on a patient's morale, while others celebrate the opposite: a bright, homey feel and calm surroundings. The inconsistency across shifts and departments makes it harder to rely on a uniform experience, which matters greatly when recovery depends on dependable routines and quick escalation of concerns.

In weighing pros and cons, the most reliable signal is what kind of stay is anticipated. For a brief, focused rehabilitation where therapy quality and personal attention are valued, Roberts Health Center can deliver meaningful gains in a supportive, family-like atmosphere. But for families prioritizing seamless medical management, airtight privacy protections, and consistently respectful, proactive communication, the balance may tilt toward alternatives. The key is to verify that the specific patient's needs align with the facility's strengths in rehab delivery while actively guarding against the reported fragilities in privacy, safety, and administrative coherence.

Practically, the decision should hinge on concrete steps before admission. Visit during therapy sessions and mealtimes to observe interactions among therapists, nurses, and aides; request a detailed care plan with specific goals and daily schedules; meet the director of nursing or a comparable administrator to hear how privacy, incident reporting, and family updates are handled; and ask for recent examples of problem resolution. If possible, speak with families whose loved ones recently discharged to understand how the transition from facility to home was managed. And have a clear plan for monitoring medication administration, transfer safety, and personal belongings. If the answers align with a well-structured, compassionate rehab experience, Roberts Health Center stands out as a compelling choice; if not, it is wise to pursue alternatives with steadier medical oversight and consistently transparent operations.

Features

Housing

  • 66 resident community capacity 66 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Theodore F Green State (10 miles away) Theodore F Green State (10 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Roberts Health Centre in North Kingstown, RI is an exceptional assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.

The community boasts a variety of amenities designed to provide convenience and enjoyment for its residents. A beauty salon is available for residents to maintain their personal grooming and style. Residents can enjoy their favorite TV shows or movies with cable or satellite TV provided in each room. Community-operated transportation is offered to help residents with their transportation needs, whether it's running errands or attending social events. A computer center allows residents to stay connected with family and friends online.

Dining options at Roberts Health Centre are top-notch, with a dining room offering restaurant-style meals prepared by professional chefs. Special dietary restrictions are accommodated to ensure that every resident's nutritional needs are met. Additionally, a fully furnished kitchenette allows residents to prepare light snacks or beverages at their convenience.

For entertainment and socializing, there are various recreational spaces available within the community. A gaming room is perfect for friendly competitions among residents, while a small library provides a quiet space for reading and relaxation. Outdoor areas such as gardens offer opportunities for fresh air, exercise, and tranquility.

Care services provided at Roberts Health Centre prioritize the safety and well-being of each resident. With 24-hour call system and supervision, help is always available when needed. Trained staff members provide assistance with activities of daily living, including bathing, dressing, and transfers. Medication management ensures that medications are taken properly, while specialized diets such as diabetes diets are available if required.

To promote mental wellness, Roberts Health Centre offers a mental wellness program that focuses on supporting the emotional health of each resident.

Transportation arrangements can be made not only for non-medical purposes but also for doctors' appointments to ensure that residents can attend necessary medical consultations without any hassle.

Engaging in daily activities is highly encouraged at Roberts Health Centre. Residents can take part in scheduled daily activities organized by the community or even plan and run their own activities. Fitness programs, planned day trips, and concierge services are also available to keep residents active and engaged.

With nearby cafes, pharmacies, physicians, and restaurants, residents have easy access to essential amenities and services within the local area.

At Roberts Health Centre in North Kingstown, RI, residents can live in a comfortable and caring environment with access to top-notch amenities and personalized care services that cater to their individual needs.

Nearby Places of Interest

Cafes

  • Starbucks (0.4 miles)
  • Panera Bread (5.6 miles)
  • Bean Barn RI (7.8 miles)
  • Cafe Tempo Coffee House (8.3 miles)
  • West Shore Coffee Bar (9.6 miles)
  • Starbucks (9.6 miles)
  • Starbucks (9.8 miles)

Restaurants

  • Back 40 (1.2 miles)
  • Wickford on the Water (2.2 miles)
  • McDonald's (5.7 miles)
  • Water Street Kitchen and Bar (6.1 miles)
  • McDonald's (6.2 miles)
  • Blu on the Water (6.2 miles)
  • Cracker Barrel (6.2 miles)

Pharmacies

  • Walgreens (1.9 miles)
  • CVS Pharmacy (3.3 miles)
  • Electric Boat (3.4 miles)
  • Casmer Pharmacy (3.7 miles)
  • CVS Pharmacy (5.6 miles)
  • CVS Pharmacy (6.2 miles)
  • CVS Pharmacy (7.1 miles)

Physicians

  • Dr Richard Delsesto (3.5 miles)
  • East Greenwich Oral Surgery (4.5 miles)
  • Dermatology Professionals (4.9 miles)
  • Womans Care East Greenwich (5.4 miles)
  • Cardiovascular Institute (5.4 miles)
  • University Family Medicine - Matthew Smith MD (5.5 miles)
  • East Greenwich Spine & Sport (5.5 miles)

Theaters

  • Showcase Cinemas Warwick (5.8 miles)
  • Apple Cinemas (9.8 miles)

Transportation

  • West Kingston Train Station (KIN) (7.5 miles)

Hospitals

  • Kent Hospital Laboratory Services (8 miles)
  • Kent County Memorial Hospital (8.7 miles)
  • South County Hospital (10.3 miles)
  • Naval Health Clinic New England (10.3 miles)

Places of Worship

  • St John & Paul Rectory (8.1 miles)
  • St Paul Evangelical Lutheran Church (10 miles)

Frequently Asked Questions

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