Powder Mill Apartments

Pros

• The maintenance team at Powder Mill Apartments is fast, courteous, and highly competent.
• Residents consistently praise the maintenance staff for prompt, effective service and going above and beyond.
• The team's breadth of knowledge helps keep the community in tip-top shape.
• Austin is friendly, quick, and effective at addressing issues, such as ant control.
• Management and office staff are warm, welcoming, and highly responsive.
• Move-in experiences are fantastic, with professional and super-friendly staff.
• Powder Mill is described as a wonderful place to live: quiet, with friendly neighbors and efficient maintenance.
• The maintenance crew resolves requests quickly, often within the same day.
• Residents feel cared for, noting personalized attention and staff who remember them.
• The community is well-maintained, safe, and enjoyable, with well-kept grounds and amenities.

Review

Powder Mill Apartments is repeatedly described by residents as a place where maintenance and service aren't afterthoughts but daily commitments. Across countless notes and compliments, the common thread is that any question, issue, or concern is addressed as quickly as possible, with the maintenance team going out of their way to ensure residents are happy in their homes. One reviewer even noted that a dryer problem was handled right away, underscoring the ethos that residents' comfort and convenience come first. The sentiment is echoed by many who describe the team as not only competent but genuinely invested in the well-being of the community.

The heart of that commitment is the maintenance crew itself - praised for promptness, courtesy, and a depth of knowledge that keeps everything in tip-top shape. Across multiple anecdotes, residents highlight the team's ability to diagnose and fix problems with impressive speed, often in the same day or even within hours. They are described as fast, friendly, and highly capable, with the kind of expertise that reassures homeowners and makes living at Powder Mill feel effortless. The leadership and teamwork are also called out, particularly the leadership of Dan, who is credited with guiding a group that routinely goes above and beyond what's expected.

Individual team members have become local legends in their own right. Austin's work spraying ants in the kitchen counters resulted in immediate relief, with ants eliminated and no new sightings since. Austin is remembered as friendly, quick to respond, and effective in his tasks. Romario is praised for timely arrivals and decisive repairs - like the door to the basement that had been sticking and was quickly repaired to function smoothly again. Mario's assistance with a thermostat issue stands out as well; not only was the control issue resolved, but a newer thermostat was installed, improving reliability and comfort. These personal testimonies illuminate a maintenance team that is not only skilled but also attentive and personable.

Move-ins and day-to-day support stories further illustrate a responsive, resident-focused culture. One resident described arriving to a spotless, move-in-ready apartment with essentials provided - soaps, detergents, paper towels, and wipes - creating a welcoming impression from the start. Another noted that when help was needed to arrange shelves or install a purchased item (not a repair), maintenance arrived within about a half hour, underscoring the team's willingness to accommodate personal preferences and needs beyond strict repairs. The reception from office staff during move-in is also highlighted, with comments about being welcomed like family and receiving clear explanations during the transition.

Beyond maintenance and move-in experiences, Powder Mill earns praise for fostering a warm, connected community. Reviews consistently emphasize how staff, whether in maintenance, management, or the office, are kind, respectful, and supportive. One resident recounts an instance of lockout on a Sunday afternoon, where a staff member appeared within the hour to let them back in, a testament to the team's dedication even on weekends. The social and communal aspects are equally celebrated: well-maintained pools, inviting community rooms, regular social opportunities, and a culture where neighbors feel connected. The property is described as park-like and green, with mature trees, clean grounds, and a sense that the entire staff remains invested in a safe, enjoyable living environment.

A longstanding sense of trust and continuity permeates several testimonials. One resident proudly notes 20 years of residency, highlighting consistent, prompt, courteous maintenance support as key to longevity and satisfaction. The appreciation for the staff's reliability extends to practical details - like trash pickup and access to dumpsters - ensuring daily life remains smooth even when life gets busy. The reviewer also notes that the management team - described as amazing and warm - clearly sets the tone for a positive living experience, with remarks about move-in processes, explanation quality, and a staff that remembers residents and their families with thoughtful kindness during the holidays and beyond.

Taken together, the reviews paint Powder Mill Apartments as more than just a place to live; it is a community where maintenance is a trusted partner, management is welcoming and attentive, and the environment - both inside the apartments and in the surrounding grounds - supports a calm, comfortable, and sociable lifestyle. Residents repeatedly express gratitude for quick, reliable service and for a culture that values people - whether it's a neighbor in need of help with a heavy box, a new resident navigating a first move, or someone needing a same-day repair. In short, Powder Mill comes across as a well-loved, well-run community where residents feel seen, supported, and genuinely happy to call it home.

This part of York, Pennsylvania offers a convenient and accessible location for senior living, with a variety of healthcare options nearby such as WellSpan Rheumatology, Internal Medicine, Dermatology, and more. There are also several pharmacies in the area including Walgreens and CVS for easy access to medications. For recreation and entertainment, residents can enjoy dining at restaurants like Stone Grille & Taphouse or Handel's Homemade Ice Cream & Yogurt, catch a movie at South York Plaza Cinema or Frank Theatres Queensgate Stadium 13, or relax at cafes such as Starbucks. Additionally, there are parks such as Reservoir Park and Dallastown Community Park where seniors can enjoy outdoor activities. Nearby places of worship like St Joseph Catholic Church provide spiritual support for residents as well. Overall, this area offers a blend of convenience, healthcare services, and recreational opportunities for seniors looking to settle in York.

Physicians

• WellSpan Rheumatology (0.1 miles)
• WellSpan Internal Medicine (0.1 miles)
• Christianne Schoedel, MD (0.1 miles)
• Nephrology Associates of York (0.2 miles)
• WellSpan Dermatology (0.2 miles)
• WellSpan Endocrinology (0.2 miles)
• WellSpan Interventional Pain Management (0.3 miles)

Restaurants

• Stone Grille & Taphouse (0.4 miles)
• Handel's Homemade Ice Cream & Yogurt (0.5 miles)
• Primanti Bros. Restaurant and Bar York (0.6 miles)
• Cracker Barrel (0.8 miles)
• McDonald's (0.9 miles)
• Taco Bell (0.9 miles)
• Vincenzo's Place (1.3 miles)

Hospitals

• Oss Orthopaedic Hospital (0.6 miles)
• Wellspan Childbirth And Family Education Center (1.1 miles)
• Wellspan Gettysburg Hospital (1.1 miles)
• WellSpan Surgery & Rehabilitation Hospital (1.3 miles)
• York Hospital - Imaging Department (1.9 miles)
• WellSpan Behavioral Health (2 miles)

Pharmacies

• Walgreens (0.7 miles)
• CVS Pharmacy (0.8 miles)
• GIANT Pharmacy (0.9 miles)
• Rite Aid (1.2 miles)
• Shurfine Spry Pharmacy (1.4 miles)
• York Hospital Pharmacy (2.5 miles)
• Brockie Healthcare (3.4 miles)

Theaters

• South York Plaza Cinema (0.8 miles)
• Frank Theatres Queensgate Stadium 13 (1.2 miles)

Cafes

• Starbucks (0.9 miles)
• Colonial Coffee Shop (2.1 miles)
• Starbucks (3.7 miles)

Parks

• Reservoir Park (1.9 miles)
• Bob Hoffman Fields (2.3 miles)
• Dallastown Community Park (2.9 miles)
• York County Rail Trail - Brillhart Station (3.4 miles)

Places of Worship

• St Joseph Catholic Church (3.4 miles)