Hillside Manor Personal Care Home

Pros

• The staff at Hillside Manor made every effort to maintain visiting options during the COVID crisis, ensuring the safety of their residents.
• The caregivers at Hillside Manor ensured that the residents were well-groomed and dressed in clean outfits, showing attention to detail.
• The staff members joined in conversations and provided love and support during visits with loved ones, evoking gratitude from family members.
• The facility was described as pleasant, clean, and calm, creating a positive atmosphere for the residents.
• The care, treatment, and attention received by a mother at Hillside Manor were highly satisfactory for a family member.
• The people at Hillside Manor were described as nice and welcoming by a visitor.
• The private rooms at the facility were well-maintained and equipped with necessary amenities like baths and microwaves.
• The dining room was spacious and the nursing staff showed care towards the residents' needs.

Cons

• The facility lacks organization and attention to detail.
• The staff at the Memory Care unit are uncaring and unresponsive to residents.
• The care and response of the staff deteriorated over time, leading to unacceptable conditions.
• The owner is only interested in money and does not care about the well-being of residents.
• The facility is not recommended for those who want their loved ones properly looked after.
• The staff at Hillside Manor does their job but not as well as expected.
• The organization and coordination of activities need improvement at the facility.

Review

Hillside Manor, located on Oliver Rd, has received mixed reviews from individuals who have had experience with the facility. One reviewer expresses their gratitude for the caring and empathetic staff who made an effort to maintain some form of visiting during the COVID-19 crisis. They were impressed by the precautions taken to keep residents safe, such as patio visits, window visits, and eventually indoor visits in the common area. The reviewer's 89-year-old mother with cognitive issues received extra attention during window visits, ensuring meaningful conversations took place. They appreciated that their mom was always well-cared for, dressed in clean matching outfits with neatly done hair and nails. The staff also kept a close eye on her medical conditions and took measures to reduce falls. Although they were unable to see her room due to COVID restrictions, they found the atmosphere pleasant, clean, and calm.

On the other hand, another reviewer had a different experience at Hillside Manor. As a manager who creates schedules themselves, they felt that the facility lacked organization and attention to detail when it came to follow-through, consistency, and informing staff members. Due to these reasons, they would not recommend this facility.

In contrast, another individual was very pleased with the care and attention their mother received at Hillside Manor. They expressed satisfaction with the treatment she received.

However, there are also negative experiences shared by reviewers. One person recounts their grandmother's stay in the Memory Care unit where staff members displayed uncaring attitudes towards residents. They observed that food trays were placed on tables without any assistance given to elderly dementia patients. Consequently, their grandmother lost 50 pounds during her time there. They also mention instances where alarms rang while patients went outside but staff failed to respond promptly. Tragically, one patient was struck and killed by a vehicle early in the morning while walking outdoors unsupervised.

Another individual states that initially care provided for their mother was satisfactory but deteriorated after six months. The staff's response to their mother lying in her own urine and feces was deemed unacceptable, leading them to move her out of the facility. They express frustration with the owner, claiming that he lacked compassion and was solely interested in money. To their dismay, the owner demanded payment eight months after their mother had passed away, citing a required notice period that had not been given.

In conclusion, Hillside Manor receives mixed reviews from individuals who have first-hand experience with the facility. Positive comments highlight the caring and empathetic nature of some staff members who went above and beyond to ensure residents' safety during the COVID-19 crisis. These reviewers appreciated the physical care provided and attention to medical conditions. However, there are also negative experiences mentioned, including lack of organization and attention to detail by staff members, uncaring attitudes towards residents in memory care, instances of neglect resulting in weight loss for one individual, and poor management practices by the owner. It is important for individuals considering Hillside Manor as an option for their loved ones to thoroughly research and visit the facility before making a decision.

This area of Uniontown, Pennsylvania offers a variety of amenities that may appeal to seniors looking for a comfortable and convenient place to live. With several parks nearby, including Eberly Baseball Park and Bailey Park, there are plenty of opportunities for outdoor recreation and relaxation. Additionally, there are numerous restaurants in the vicinity such as Angelina's and Caporella's Italian Ristorante where seniors can enjoy a nice meal with friends or family. For those who value their faith, there are several places of worship in the area such as St George Maronite Catholic Church and Bread of Life Tabernacle. Access to pharmacies like CVS and Walgreens, as well as healthcare providers like Fayette Ob-gyn Upmc and Uniontown Hospital, ensure that residents have easy access to medical services. Overall, this part of Uniontown provides a mix of entertainment options, dining choices, and essential services that cater to the needs of senior residents.

Parks

• Eberly Baseball Park (0.4 miles)
• Bailey Park (1.8 miles)
• Hutchinson Park (3.9 miles)
• New Salem Hogroast Woods (6.1 miles)
• Fairchance Park & Playground (7.1 miles)
• Redstone Park (8.9 miles)

Restaurants

• Subway (0.7 miles)
• Angelina's (0.7 miles)
• Mc Patton's Pub (0.9 miles)
• Caporella's Italian Ristorante (1.3 miles)
• Meloni's Restaurant (1.6 miles)
• Wendy's (1.8 miles)
• Fiesta Azteca (1.9 miles)

Places of Worship

• St George Maronite Catholic Church (1.3 miles)
• Bread of Life Tabernacle (1.6 miles)
• Mount Rose Baptist Church (1.7 miles)
• Saint Therese The Little Flower Of Jesus Parish (1.7 miles)
• Genesis House Ministry (1.8 miles)
• Kingdom Hall-Jehovah's Witness (2.2 miles)
• Third Presbyterian Church (2.5 miles)

Pharmacies

• CVS Pharmacy (1.5 miles)
• Rite Aid (1.5 miles)
• Walgreens (1.6 miles)
• Apothecare Pharmacy (1.9 miles)
• Nickman's Drug (2 miles)
• Gabler's Drug (2.2 miles)
• Apothecare Pharmacy (2.2 miles)

Physicians

• Richard S Kaplan (1.5 miles)
• Fayette Ob-gyn Upmc (1.6 miles)
• Laurel Ridge Surgical Associates (1.6 miles)
• Adagio Health Uniontown (1.6 miles)
• Bartman Carla - Laurel Ridge Eyecare (1.7 miles)
• Uniontown Family Doctors (1.7 miles)
• Preferred Primary Care Physicians (1.7 miles)

Hospitals

• Uniontown Hospital (1.8 miles)
• Uniontown Hospital - Emergency Room (1.8 miles)
• University of Pittsburgh Medical Center (1.9 miles)
• Uniontown Hospital (2.2 miles)

Theaters

• AMC Classic Uniontown 6 (1.9 miles)
• Comet Drive-In Theatre (7.3 miles)

Cafes

• Panera Bread (2.3 miles)
• Maywood Grill (7.2 miles)