Quarryville Nursing Care

Pros

• The office was inviting and the staff were extremely friendly and gentle.
• It is a great place for retirement and a caring community.
• The independent living apartments are well-managed.
• The facilities are beautiful, clean, and well run with lots of amenities.
• The facility has taken great care of a resident's 90-year-old mother for over eight years.
• The staff are amazing.
• The restaurant is very good, and there is an ice cream parlor.
• The housing is gorgeous and residents love the heated pool.
• The staff at QPRC are classy, exceptional, and thoughtful.
• The parents are residents there, and they love it.
• The nursing home has top-notch, caring, professional, and dedicated staff.
• The facility is very clean.

Cons

• The reviewer claimed they were undermined by a group of women and that agency help was needed but not appreciated.
• The reviewer suggested Quarryville should do better.
• The reviewer rated QPRC a "1" due to tremendous problems with infection control in the Skilled Nursing Facility during the COVID-19 pandemic.
• The reviewer stated that QPRC does not enforce mask-wearing among its Skilled Nursing employees.
• The reviewer observed that direct care staff continued to care for their family member without properly wearing PPE, with excuses about mask fit or comfort.
• The reviewer reported that complaints to a Nursing Director and Administrator were ignored.
• The reviewer stated that their elderly family member contracted COVID in QPRC's Skilled Nursing facility.
• The reviewer advised moving a loved one to another Skilled Nursing Facility due to vaccination and PPE concerns at QPRC.
• The reviewer noted that front desk staff were not always friendly.
• The reviewer expressed concern that the negative experiences might be related to race.

Review

Quarryville Presbyterian Retirement Community (QPRC) presents itself in the stories from residents and families as a place that can feel both welcoming and well-equipped for a retirement lifestyle. A number of reviewers describe the on-site experience as inviting, with an office staff that is exceptionally friendly and gentle. They talk about a sense of community that makes it a place people would return to and gladly tell others about. The sentiment here is that QPRC excels in providing a warm, caring atmosphere, especially for those looking to retire and become part of a close-knit community.

Several comments highlight the strengths of QPRC's independent living options. Reviewers consistently praise the independent living apartments as well-run and nicely appointed, with the living spaces described as roomy and comfortable. The housing is frequently depicted as attractive and well-maintained, and the broader setting - replete with amenities and a pleasant rural environment - contributes to a favorable impression of retirement living at QPRC. In this view, the independent living component stands out as a bright spot within the community.

However, not all feedback is uniformly positive, and some of the strongest concerns come from a former nurse who spent years in the field. This reviewer, with more than 13 years of nursing experience, expresses a sense of being undermined by a group of women within the organization. She also raises issues about agency staff - insisting that agency help is needed but not always appreciated - and suggests that racial dynamics may have played a role in her experience. Her verdict is blunt: Quarryville needs to do better. This account underscores a tension within the community between supportive staff and those who feel undervalued or mistreated, and it casts a shadow over the overall climate in the skilled nursing and personal care areas.

A particularly critical thread in the feedback concerns infection control and safety during the COVID-19 era. One reviewer granted QPRC a rating of 1, citing "tremendous problems with infection control" in the Skilled Nursing Facility. The accusation is that mask-wearing was not consistently enforced among skilled nursing employees, with several staff reportedly not wearing masks properly or at all. The reviewer recounts hearing excuses about masks not fitting or being uncomfortable and notes that complaints to management did not yield changes. The consequence, according to this account, was that a family member contracted COVID while in the skilled nursing facility, prompting a stark recommendation: if a loved one ever requires skilled nursing or personal care, consider moving them to another facility with a stronger reputation for safety and infection control. This perspective emphasizes the real and perceived risk that can accompany operations during a public health crisis.

Amid these serious cautions, other reviewers offer a contrasting, more effusive portrait of the place. Several accounts describe QPRC as beautiful, clean, and well-run, with a sense of security and comfort that comes from well-cared-for facilities. People recount that their loved ones - often aging parents - have received attentive, compassionate care for many years. There are expressions of gratitude toward healthcare workers, with comments like "Thank you health care workers!" and notes that staff have been good to moms. The overall tone shifts toward appreciation for the care and reliability observed by families who feel their loved ones are in capable hands.

The atmosphere also includes practical, everyday touches that matter to families and residents. Reviewers describe nice residents and a staff that is generally praised as great, with the community set in a soothing rural area. While a few negative experiences are noted - such as front desk staff not always being friendly - the prevailing picture is of a community where the people, the setting, and the amenities contribute to a sense of quality living. The property's amenities - restaurants, recreational options, and a well-kept exterior - are highlighted as part of what makes the place feel like a well-rounded retirement destination.

Among the repeated threads of praise are the strong testimonials about staff dedication and the positive impact on residents. Visitors or family members repeatedly describe the staff as top-notch, caring, professional, and dedicated. One especially heartfelt message thanks the team for the care provided to a stepfather during his final days, reflecting gratitude that often accompanies long-term residence in a facility like this. There are even personal notes about family connections to the staff, such as a statement that the reviewer's youngest daughter is a Certified Nursing Assistant at the facility, underscoring the sense of belonging and integration within the community.

In sum, the narratives around QPRC reveal a facility that many people value highly for independent living - where apartments are well-managed, comfortable, and surrounded by amenities in a serene setting. At the same time, there are sobering criticisms that focus on the skilled nursing and personal care operations, especially around infection control and PPE practices during the pandemic, as well as concerns about workplace culture and possible racial dynamics. The overall impression is a complex one: a place with clear strengths in residential living and community life, paired with serious cautions from a subset of residents and families about safety practices and staff experiences within its nursing and care services.

This area of Quarryville, Pennsylvania offers a variety of amenities that cater to the needs of older adults. With several physicians and healthcare facilities in close proximity, including Strasburg Family Practice Associates and Lancaster General Health, residents have easy access to medical care. In addition, there are pharmacies like Wiley's Pharmacy and Rite Aid nearby for convenient prescription pickup. For dining options, there are family-friendly restaurants like The Bullfrog Inn and Casey Jones' Restaurant, as well as cafes such as Latte Luv Espresso and Starbucks for socializing with friends. Outdoor enthusiasts can enjoy parks like Paradise Community Park and Susquehannock State Park for leisurely walks or picnics. Overall, this area offers a comfortable and convenient lifestyle suitable for senior living.

Physicians

• Stephen G Diamantoni & Assoc (2.4 miles)
• Strasburg Family Practice Associates (7.1 miles)
• County Line Medical Center (9.4 miles)
• Brandywine Valley Oral & Maxillofacial Surgery (9.4 miles)
• LG Health Physicians Behavioral Health County Line (9.5 miles)
• Willow Street Family Practice (9.5 miles)
• Dermatology Associates (9.8 miles)

Restaurants

• The Bullfrog Inn (4.5 miles)
• Down On The Farm Creamery (5.3 miles)
• Casey Jones' Restaurant (6.7 miles)
• Agape Cafe & Grille (7.5 miles)
• Katies Kitchen (8.4 miles)
• Dienner's Country Restaurant (8.8 miles)
• Millers Smorgasbord St (8.9 miles)

Transportation

• Strasburg Rail Road (6.6 miles)
• Market East Train Station (8.2 miles)

Pharmacies

• Wiley's Pharmacy (7.1 miles)
• Rite Aid (10.9 miles)
• Walmart Pharmacy (11.1 miles)
• CVS Pharmacy (11.5 miles)
• Walgreens (11.5 miles)
• Johnson & Johnson-Merck (12.3 miles)
• CVS Pharmacy (12.4 miles)

Cafes

• Latte Luv Espresso (8.2 miles)
• Starbucks (10.6 miles)
• Starbucks (10.6 miles)
• New Holland Coffee Co (13.5 miles)
• Passenger (13.6 miles)
• Prince Street Cafe (13.6 miles)
• Square One Coffee (13.7 miles)

Places of Worship

• Keystone Church (8.3 miles)
• Grace Point Church of Paradise (8.4 miles)

Parks

• Paradise Community Park (8.5 miles)
• Susquehannock State Park (8.8 miles)
• Pinnacle Overlook (11.3 miles)
• Lancaster County Central Park (11.7 miles)
• Conestoga Pines Park (13.1 miles)
• Musser Park (13.6 miles)

Hospitals

• Davita Kidney Care (12.6 miles)
• Medserv International (13.6 miles)
• Lancaster General Health (13.8 miles)
• Lancaster General Health (13.8 miles)