Willow View Home

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  • Interior

    A cozy and inviting bedroom filled with soft furnishings and natural light.
  • Outdoors

    A beautiful rainbow arcs over a tranquil scene, highlighting the beauty of nature.
  • Decor

    A cozy living room featuring a comfortable sofa, a lamp, and a welcoming entrance.
  • Architecture

    A charming suburban house with a neatly landscaped yard.
  • Landscaping

    A charming house with a welcoming front porch adorned with hanging plants.
  • Garden

    A serene suburban house surrounded by lush green grass and a nearby shed.
  • Outdoor

    A spacious outdoor tent set up with tables on a grassy area, perfect for an event or gathering.
  • Bathroom

    A cozy bathroom featuring essential fixtures and decor.
  • Porch

    A cozy house with a front porch, white railing, and decorative plants.

Willow View Home

204 Herrville Road, Willow Street, PA 17584

For more information about senior living options: (844) 490-3973

2.8 from 6 reviews
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Assisted Living Board and Care Home Memory Care Respite Care

Pricing

Willow View Home offers competitive pricing for its residential options compared to local and state averages, presenting an appealing choice for those seeking quality care at a reasonable cost. For instance, the semi-private room at Willow View is priced at $1,500 per month, significantly lower than the Lancaster County average of $3,844 and Pennsylvania's average of $3,542. Similarly, their studio apartment is available for $1,980, which remains more affordable than the county's $4,419 and state's $3,737. With one-bedroom units priced at $2,495 and private rooms at $2,500 - again below both county and state averages - Willow View stands out as a budget-conscious option without compromising on comfort or care. Even their two-bedroom units are competitively priced at $3,080 against higher local ($5,040) and state ($4,242) figures. This strategic pricing positions Willow View Home as a valuable resource for families seeking quality living arrangements in Lancaster County while ensuring financial feasibility.

Room TypeWillow View HomeLancaster CountyPennsylvania
Semi-Private$1,500$3,844$3,542
Studio$1,980$4,419$3,737
1 Bedroom$2,495$4,379$4,006
Private$2,500$4,840$4,890
2 Bedrooms$3,080$5,040$4,242

What level of care are you interested in?

Assisted Living

Memory Care

Independent Living

Skilled Nursing Facility

Continuing Care Retirement Community (CCRC)CCRC

Other


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Overall Review

Pros

  • pro The staff at Willow View Home is very nice and provides good care to the residents.
  • pro Residents appreciate having large, clean, and bright rooms in the facility.
  • pro There are a variety of activities available for residents, such as bingo and arts and crafts, which help enhance their social experience.
  • pro The dining room is visually appealing and offers a pleasant dining experience.
  • pro Many residents feel safe and comfortable in the home, contributing to their overall happiness.
  • pro A visitor noted that the facility is beautifully designed, likening it to a five-star hotel with grand features.
  • pro The quality of care provided by the staff is highlighted as being compassionate and dedicated to the well-being of the residents.

Cons

  • pro The director of Willow View Home is dishonest and fails to honor contracts, particularly regarding refundable admission fees.
  • pro There are serious safety concerns, including medication mix-ups that nearly resulted in the death of a resident.
  • pro The facility is small and in need of updates, with shared bathrooms for residents being a significant drawback.
  • pro Communication with management is poor; they do not respond to inquiries from family members, attorneys, or the Better Business Bureau.
  • pro The food provided to residents is unhealthy and could be improved significantly.

Review

Willow View Home has garnered a mix of reviews that reflect diverse experiences from residents and family members alike, creating a tapestry of opinions about the facility's operations and care quality. The most concerning feedback comes from a family member who expressed deep frustration over substantial issues with the management. The individual highlighted that their mother and brother were owed a sizable refundable admission fee—$22,000—after the home was closed by Mike Reinhardt, the director. This family member stated that not only did they face challenges in obtaining this refund, but also that all attempts to communicate with Reinhardt, their attorney, or even the Better Business Bureau were met with silence. The gravity of this situation is compounded by an alarming incident in which the director reportedly mixed up medications, leading to a severe health crisis for the reviewer’s mother who required hospitalization after being administered another resident's medication.

Conversely, several residents have shared positive personal experiences at Willow View Home. One happy resident described the environment as safe and welcoming, praising the staff for their kindness and noting how large and bright their room is. They appreciated living in clean accommodations with various activities provided to keep them engaged—highlighting bingo games, arts and crafts sessions, as well as occasional shopping trips outside the facility. While they found room for improvement in meal quality—indicating it could be healthier—the overall sentiment illustrated comfort and contentment within the home.

Further emphasizing this positive representation of Willow View Home was another visitor who equated it to a luxurious resort rather than a traditional assisted living facility. This guest was taken aback by the opulent design during a tour; describing features such as cathedral ceilings and candle-lit dining areas akin to those found in five-star hotels. They noted that people from 32 different states chose Willow View for its aesthetics and quality care offered—a testament to its appeal among prospective residents seeking superior accommodations.

Highlighting specific aspects like staff commitment towards caring for residents adds depth to these reviews. An observing professional remarked on how individuals working at Willow View seem genuinely dedicated to their roles in providing compassionate care for seniors. However, they pointed out that financial incentives can sometimes sway performance levels—a reality often faced by caregivers across many facilities striving to balance compassion with job satisfaction.

Despite these divergent reviews showcasing both commendable attributes and significant grievances regarding management practices at Willow View Home, it remains essential for potential residents or families considering this type of care facility to conduct thorough research based on firsthand accounts gathered from multiple sources. The blend of overwhelmingly positive sentiments alongside serious concerns around mismanagement illustrates that while some may find solace within its walls, others have experienced distressing situations related directly back to administrative oversight.

Ultimately, each review encapsulates facets indicative of varying experiences at Willow View Home—from satisfaction derived from personalized attention amidst engaging activities available within an attractive setting—to profound frustration stemming from unaddressed financial grievances linked with contrasting narratives about patient safety during critical moments of care delivery amidst lax communication practices adopted by management. This nuanced overview serves as an essential guidepost directing interested parties toward judicious decision-making reflective both on personal values associated with elder care along considerations inherent surrounding trustworthiness amongst providers operating in increasingly competitive spaces like assisted living today.

Features

Housing

  • 24 resident community capacity 24 resident community capacity
  • Studio apartments Studio apartments

Types of Care

  • Assisted Living Assisted Living
  • Board and Care Home Board and Care Home
  • Memory Care Memory Care
  • Respite Care Respite Care

Amenities

  • Activities off-site Activities off-site
  • Activities on-site Activities on-site
  • Air-conditioning Air-conditioning
  • Bath tubs Bath tubs
  • Beautician on-site Beautician on-site
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Devotional services off-site Devotional services off-site
  • Devotional services on-site Devotional services on-site
  • Dining room Dining room
  • Fully furnished Fully furnished
  • Garden Garden
  • Handicap accessible Handicap accessible
  • Housekeeping services Housekeeping services
  • Indoor common areas Indoor common areas
  • Kitchenette Kitchenette
  • Laundry Laundry
  • Move-in coordination Move-in coordination
  • Outdoor common areas Outdoor common areas
  • Outdoor space Outdoor space
  • Private Private
  • Respite or short term stays offered Respite or short term stays offered
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wheelchair accessible showers Wheelchair accessible showers
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Transportation & parking Transportation & parking

Care Services

  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Ambulatory care Ambulatory care
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Diabetic care Diabetic care
  • High acuity care High acuity care
  • Incontinence care Incontinence care
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Physical therapy Physical therapy
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Low / no sodium Low / no sodium
  • Meals provided Meals provided
  • No Sugar No Sugar
  • Special dietary restrictions Special dietary restrictions

Activities

  • Activities off-site Activities off-site
  • Activities on-site Activities on-site
  • Art classes Art classes
  • Catholic services Catholic services
  • Community-sponsored activities Community-sponsored activities
  • Day trips and outings Day trips and outings
  • Devotional activities offsite Devotional activities offsite
  • Devotional activities on-site Devotional activities on-site
  • Forever fit Forever fit
  • Gardening club Gardening club
  • Protestant services Protestant services
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities
  • Stretching classes Stretching classes
  • Trivia games Trivia games
  • Visiting chaplain or priest Visiting chaplain or priest

Languages Spoken

  • English English

Description

Willow View Home in Willow Street, PA is an assisted living community that offers a range of care services to meet the individual needs of residents. With options such as board and care home, memory care, and respite care, this community strives to provide comprehensive support and assistance.

The community boasts various amenities designed to enhance the quality of life for residents. Activities on-site ensure that there is never a dull moment, while air-conditioning ensures comfort during all seasons. Residents can also enjoy soaking in bath tubs or visit the beautician at the on-site beauty salon. Cable or satellite TV is available for entertainment, and devotional services can be accessed both on and off-site. The dining room provides an inviting space for delicious restaurant-style meals, and apartments come fully furnished. Outdoor spaces like gardens offer a pleasant environment to relax and socialize.

Care services at Willow View Home include 24-hour supervision to ensure safety and support around the clock. Trained staff provide assistance with activities of daily living such as bathing, dressing, and transfers. Specialized care options are available for individuals with diabetes or high acuity needs, including diabetic care and dietary management. Incontinence care is provided alongside meal preparation and medication management. Mental wellness programs aim to promote emotional well-being among residents, while physical therapy helps maintain mobility and overall health.

Dining options cater to different dietary preferences with low/no sodium meals, no sugar options, and special dietary restrictions accommodated for. A variety of activities are offered both on-site and off-site to keep residents engaged and entertained. From art classes to day trips outings, there is something for everyone's interests. Devotional activities are available both on-site and off-site through visiting chaplains or priests from different denominations.

Residents at Willow View Home benefit from being centrally located near cafes, physicians' offices, restaurants ensuring easy access to various amenities within close proximity.

Overall, Willow View Home provides a welcoming and supportive environment with a focus on personalized care, diverse activities, and ample amenities to enhance the well-being of its residents.

Nearby Places of Interest

This part of Willow Street, Pennsylvania, offers a range of amenities and services that would be suitable for senior living. There are multiple family practices nearby, as well as pharmacies for easy access to healthcare needs. In terms of dining options, there are various cafes and restaurants within a short driving distance, providing convenience and variety. The proximity to parks such as Lancaster County Central Park and Musser Park allows for outdoor recreation and relaxation. Additionally, there are hospitals like Lancaster General Health and the Heart Hospital of Lancaster in close proximity for any medical emergencies. Places of worship like Sacred Heart Church and Grace Point Church of Paradise offer spiritual support within the community. Overall, this area provides a combination of healthcare facilities, dining options, recreational spaces, and places of worship that could make it a comfortable choice for senior living in Willow Street.

Physicians

  • Willow Street Family Practice (2.5 miles)
  • May-Grant Associates (3.1 miles)
  • LG Health Physicians Family Medicine Willow Street (3.1 miles)
  • Steven Killough MD (3.1 miles)
  • Lancaster Pediatric Associates (3.1 miles)
  • Sudbrink Oral Surgery Assoc (3.2 miles)
  • Dermatology Associates (3.2 miles)

Cafes

  • Starbucks (3.7 miles)
  • Starbucks (6.1 miles)
  • New Holland Coffee Co (7 miles)
  • Passenger (7 miles)
  • Prince Street Cafe (7.1 miles)
  • Square One Coffee (7.2 miles)
  • Valentino's Cafe (7.4 miles)

Restaurants

  • McDonald's (3.7 miles)
  • Down On The Farm Creamery (5 miles)
  • Agape Cafe & Grille (5.3 miles)
  • Red Pin Bar & Grill (5.5 miles)
  • Rocky Springs Entertainment Center (5.6 miles)
  • Katies Kitchen (5.7 miles)
  • Chipotle Mexican Grill (6.1 miles)

Parks

  • Lancaster County Central Park (5.2 miles)
  • Musser Park (7.2 miles)
  • Conestoga Pines Park (7.4 miles)
  • Buchanan Park (7.8 miles)
  • Beau's Dream Dog Park at Buchanan Park (7.8 miles)

Pharmacies

  • Wiley's Pharmacy (5.2 miles)
  • Walmart Pharmacy (6.1 miles)
  • CVS Pharmacy (6.5 miles)
  • Rite Aid (7.1 miles)
  • Rite Aid (7.1 miles)
  • Johnson & Johnson-Merck (7.4 miles)
  • CVS Pharmacy (7.5 miles)

Transportation

  • Strasburg Rail Road (5.8 miles)

Hospitals

  • Davita Kidney Care (6.6 miles)
  • Lancaster General Health (7.4 miles)
  • Lancaster General Health (7.8 miles)
  • Heart Hospital of Lancaster (8.1 miles)

Places of Worship

  • Sacred Heart Church (7.5 miles)
  • Grace Point Church of Paradise (8 miles)

Frequently Asked Questions

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