Cumberland Crossing Manor

Pros

• Cumberland Crossing is a well-run and clean facility that provides total care, making the transition to assisted living easier for families.
• Residents at Cumberland Crossing seem very content and enjoy a variety of activities and social interactions.
• The dining experience is set up in a restaurant style, creating a pleasant atmosphere for meals.
• The staff are attentive, and there are many opportunities for residents to participate in classes and outings.
• The facility offers convenient transportation options to medical appointments and church services, enhancing the residents' quality of life.
• Many individuals have expressed satisfaction with their time at Cumberland Crossing, recommending it as a good choice for assisted living.

Cons

• The staff at Cumberland Crossing seemed to downplay the need for wheelchairs and did not encourage their use, indicating a lack of support for residents with mobility issues.
• Residents who required additional assistance were told they had to move out, suggesting that the facility is not equipped to handle changing care needs.
• There were instances where residents wore stained and dirty clothes, raising concerns about the consistency of personal care.
• Management refused to allow a resident to sit with others during mealtimes, leading to social isolation and neglect of basic emotional needs.
• Families reported poor communication from management regarding their loved ones' care situations, highlighting a lack of transparency and support.
• The management was perceived as impatient and unkind towards residents needing extra attention or care, creating a negative atmosphere for both residents and families.

Review

Cumberland Crossing, a facility operated by the University of Pittsburgh and part of UPMC, has garnered mixed reviews from families and individuals exploring options for assisted living. While many appreciate the cleanliness, organization, and overall atmosphere of the community, others express significant concerns regarding the level of care provided, particularly as residents’ needs evolve over time. The facility is characterized as an attractive space with well-kept interiors and ample amenities designed to keep residents engaged, but reports suggest it may fall short in delivering comprehensive assistance to those who require more than just minimal support.

The positive aspects of Cumberland Crossing are often highlighted first. Reviewers describe the environment as bright and welcoming, with supportive staff members who appear to foster a sense of community among the residents. Many note the variety of activities offered at the facility, including classes and social gatherings that encourage interaction and engagement among residents. Transportation services are also provided through a van that takes residents to medical appointments or church services, combining convenience with accessibility—a valuable feature for families seeking peace of mind for their loved ones.

However, dissatisfaction arises when discussing the limitations of care at Cumberland Crossing. While some individuals initially felt that their loved ones were happy in this independent living setup—enjoying restaurant-style dining and other amenities—challenges began to surface once additional assistance became necessary. A common grievance involves the staff's reluctance to accommodate requests for increased support when mobility or personal care needs intensified over time; this led some families to feel that their loved ones were being pushed out rather than supported through transitions in their health status.

Specific cases mentioned by reviewers reveal frustrations stemming from inadequate responses to changing resident needs. One family reported how their loved one was left without proper attention when assigned seating arrangements isolated them from social interactions during meal times—a fundamental aspect of life in assisted living facilities. Another family shared experiences where management seemed unprepared to handle older adults requiring memory care or more significant assistance despite paying premium rates for residence at Cumberland Crossing.

Moreover, concerns about cleanliness were raised despite earlier commendations on upkeep; instances were reported where clothing remained unchanged over consecutive days indicating insufficient oversight regarding basic hygiene among some residents. This lack of thorough monitoring exacerbated distress among family members who expected higher standards given both financial commitments and promises conveyed during initial tours.

Despite these criticisms, numerous reviews praise staff members' dedication and compassion toward residents who thrive within a supportive environment conducive to independence. Some advocates recommend Cumberland Crossing based on personal experiences or recommendations from friends who lived there contentedly for extended periods prior to needing elevated levels of care themselves. Encouragement toward prospective clients typically highlights understanding caregivers committed specifically towards creating familial relationships with elderly individuals residing within such communities.

In conclusion, while Cumberland Crossing appears poised as an attractive option for those seeking assisted living arrangements initially characterized by independence within a vibrant setting—the nuances emerge surrounding long-term resident needs versus available services necessitate careful consideration by potential clients making these important decisions about eldercare options. Families navigating similar circumstances would be wise to assess both individual requirements alongside realistic evaluations pertaining directly towards future scenarios when weighing the suitability against such facilities moving forward.

Hospitals

• Passavant Hospital Emergency Room (0.2 miles)
• UPMC Passavant (0.3 miles)
• UPMC Children's Hospital of Pittsburgh (8 miles)
• Allegheny General Hospital (8.1 miles)

Theaters

• Cinemark North Hills And Xd (0.6 miles)

Restaurants

• BJ's Restaurant & Brewhouse (0.8 miles)
• Handel's Homemade Ice Cream & Yogurt (0.9 miles)
• Dave & Buster's (1.8 miles)
• Taj Mahal (1.9 miles)
• McDonald's (2 miles)
• The Cheesecake Factory (2.2 miles)
• Chili's Grill & Bar (2.3 miles)

Cafes

• Panera Bread (0.8 miles)
• Starbucks (3.1 miles)
• Panera Bread (3.9 miles)
• Starbucks (5.9 miles)
• The Abbey on Butler Street (7.5 miles)
• Brooklyn Bagel At Arsenal (7.7 miles)
• Convive Coffee Roastery (8.2 miles)

Physicians

• North Pittsburgh Oral Surgery (0.8 miles)
• Allegheny Rheumatology (1.4 miles)
• Children's Community Pediatrics - Wexford (4.1 miles)
• Renaissance Family Practice (5 miles)
• Beleza Plastic Surgery & Medi-Spa (5.4 miles)
• Laurel ENT & Allergy-Sam Matur (5.6 miles)
• Francis Costa Welsh & Stephen Associates In Dermatology (5.6 miles)

Pharmacies

• CVS Pharmacy (0.8 miles)
• Target Pharmacy (1.8 miles)
• Walgreens (1.9 miles)
• Walgreens (3.1 miles)
• Walgreens (3.5 miles)
• CVS Pharmacy (3.7 miles)
• Rite Aid (3.9 miles)

Places of Worship

• Bethlehem Lutheran Church (4.1 miles)
• St Richard's Church (4.7 miles)
• Salem United Methodist Church (4.8 miles)
• Valencia Presbyterian Church (7.2 miles)

Parks

• North Park (4.2 miles)
• Fall Run Park (4.4 miles)
• Blueberry Hill Park (4.8 miles)
• Avonworth Community Park (5.5 miles)
• Bayne Park (5.9 miles)
• Leslie Park Field (7.5 miles)
• Fern Hollow Nature Center (7.7 miles)