Grace Manor at North Park

Pros

• The staff at Grace Manor at North Park is described as caring, kind, and compassionate, creating a family-like atmosphere for residents.
• Residents receive consistent and attentive care, making the transition to the facility smooth and comforting.
• The location of Grace Manor is convenient, being close to a major hospital and community resources for engagement.
• The activities offered at the facility are diverse and engaging, allowing residents to socialize and participate in enjoyable events.
• Many residents express satisfaction with the food quality and variety being improved over time.
• The facility is undergoing renovations to enhance its appearance and maintain cleanliness, reflecting a commitment to quality.
• Family members appreciate the friendly demeanor of staff members during tours and interactions regarding care needs.
• Residents enjoy comfortable accommodations, including private rooms with amenities that support their lifestyle and care requirements.

Cons

• The residents have been complaining about the food, indicating issues with taste and nutritional balance.
• There is a lack of security, as people can come and go without needing a code to enter the facility.
• The initial impression of the facility was poor due to an alarm sounding upon entry.
• Some areas of the facility appear old and rundown, with dirty carpets in certain rooms that are still being used.
• The executive director's response to dietary concerns seemed dismissive and unprofessional when she excused herself to make gravy during their meeting.
• Although efforts are being made for improvements, some parts of the facility still seem in need of significant upgrades and renovations.
• Staff shortages have been noted, impacting service delivery.

Review

Grace Manor at North Park has garnered a mix of reviews that highlight both the positive aspects and areas for improvement in the care and environment provided to its residents. Many families have expressed satisfaction with the kindness, compassion, and attentiveness of the staff, stating that they treat residents as if they were family. This sentiment is especially strong among those whose loved ones are receiving dementia care. Family members appreciate how the staff includes dementia patients in various activities, fostering a sense of belonging and engagement that is crucial for their well-being.

The facility offers different levels of care, with some residents in more advanced stages requiring heightened support. Families have noted that transitioning into Grace Manor has been smooth thanks to the efforts of the staff, who take extra steps to accommodate personal preferences and dietary needs. For instance, one review mentioned that meals are tailored to meet residents' specific health requirements without hassle. The dining area itself is described positively, with community tables creating an inviting atmosphere where family members can also share meals with their loved ones.

Despite these positive observations regarding staff interaction and care quality, there are concerns raised about certain operational aspects of Grace Manor. One recurring theme in these reviews is the condition of the facility itself; while some mentioned ongoing renovations to improve aesthetics such as new carpets and wall repainting, others noted issues like dirty carpets in currently used rooms or insufficient outdoor spaces for residents. There were mixed feelings regarding overall cleanliness during visits, which could potentially detract from residents’ experiences.

Security at Grace Manor is another point of contention among reviewers. Several individuals expressed disappointment over the lack of secure entry protocols—specifically, no codes or systems in place to control access—which raises concerns about resident safety within a facility known for accommodating vulnerable populations. While this aspect might be viewed differently by various families based on their comfort level or prior experiences elsewhere, it remains a notable concern mentioned by several reviewers.

Moreover, dissatisfaction surrounding meal quality was another point raised across multiple reviews. While some relatives reported their loved ones enjoying the food and highlighted attempts by management to revise menus based on resident feedback, others echoed complaints about taste and nutritional balance—suggesting room for significant improvement in this regard. Residents have voiced their opinions on menu items served at mealtimes, indicating a clear need for further enhancement if Grace Manor aims to provide well-rounded dietary options.

Although initial impressions may vary—with some family members reporting overwhelming noise from alarms upon entry or minor communication misunderstandings during tours—the overall consensus appears to lean toward appreciation for what Grace Manor provides amidst its challenges. Activities like barbecues, bingo games, crafts sessions, and church services reflect an effort to create community engagement among residents—activities that families seem particularly grateful for despite other drawbacks observed during visits. The presence of familiar faces among both staff and residents has also made transitioning easier for those who arrive from other facilities.

Overall, while Grace Manor at North Park demonstrates strong qualities through dedicated staffing and enriching activities designed for resident interaction, it must address ongoing operational issues—including facility maintenance standards—and food quality concerns before fully realizing its potential as an ideal living situation for seniors dealing with memory-related challenges or requiring complex assistance.

Allison Park, Pennsylvania, is a vibrant community with a variety of amenities and services to offer. The area boasts two hospitals within close proximity, Passavant Hospital Emergency Room and UPMC Passavant, as well as several reputable physicians' offices for medical care. For entertainment, residents can enjoy movies at Cinemark North Hills And XD or indulge in delicious meals at restaurants like BJ's Restaurant & Brewhouse and Taj Mahal. Additionally, there are plenty of cafes such as Panera Bread and Starbucks for a relaxing afternoon coffee break. For outdoor enthusiasts, numerous parks like North Park and Fall Run Park provide opportunities for leisurely walks and nature appreciation. Places of worship such as St Richard's Church and Bethlehem Lutheran Church cater to the spiritual needs of residents. Overall, Allison Park offers a comfortable living environment with access to essential services that make it an ideal choice for senior living.

Hospitals

• Passavant Hospital Emergency Room (0.6 miles)
• UPMC Passavant (0.6 miles)

Theaters

• Cinemark North Hills And Xd (1 miles)

Physicians

• North Pittsburgh Oral Surgery (1 miles)
• Allegheny Rheumatology (1.3 miles)
• Children's Community Pediatrics - Wexford (3.8 miles)
• Francis Costa Welsh & Stephen Associates In Dermatology (5.3 miles)
• Laurel ENT & Allergy-Sam Matur (5.3 miles)
• Renaissance Family Practice (5.3 miles)
• Beleza Plastic Surgery & Medi-Spa (5.3 miles)

Restaurants

• BJ's Restaurant & Brewhouse (1.1 miles)
• Handel's Homemade Ice Cream & Yogurt (1.2 miles)
• Dave & Buster's (2.2 miles)
• Taj Mahal (2.3 miles)
• Billy's Roadhouse (2.4 miles)
• McDonald's (2.4 miles)
• The Cheesecake Factory (2.6 miles)

Cafes

• Panera Bread (1.2 miles)
• Starbucks (3.5 miles)
• Panera Bread (3.6 miles)
• Starbucks (5.5 miles)
• The Abbey on Butler Street (7.8 miles)
• Convive Coffee Roastery (7.8 miles)
• Brooklyn Bagel At Arsenal (8.1 miles)

Pharmacies

• CVS Pharmacy (1.2 miles)
• Target Pharmacy (1.8 miles)
• Walgreens (1.9 miles)
• CVS Pharmacy (3.4 miles)
• Walgreens (3.5 miles)
• Walgreens (3.7 miles)
• CVS Pharmacy (3.8 miles)

Parks

• North Park (4.2 miles)
• Fall Run Park (4.6 miles)
• Blueberry Hill Park (4.9 miles)
• Avonworth Community Park (5.9 miles)
• Bayne Park (6.3 miles)
• Leslie Park Field (7.9 miles)
• Knob Hill Community Park (8 miles)

Places of Worship

• St Richard's Church (4.3 miles)
• Bethlehem Lutheran Church (4.4 miles)
• Salem United Methodist Church (4.6 miles)
• Valencia Presbyterian Church (6.7 miles)
• Mars United Methodist Church (7.9 miles)