Just Wright Home Care of Philadelphia

Pros

• Wright Care Home Care is described as one of the best home care agencies around, delivering exceptional care.
• The staff at Wright Care Home Care are praised for being compassionate, attentive, and great.
• The management is described as supportive, reliable, and accessible.
• Families report excellent communication and proactive updates about needs.
• Clients feel their loved ones receive loving care that puts their minds at ease.
• Wright Care Home Care is noted for reliable service and quick, positive problem resolution.
• Many reviewers highly recommend Wright Care Home Care to others.

Cons

• The reviewer describes the agency as a terrible experience with no coverage.
• Shari, the manager, is alleged to have lied.
• Shari allegedly turns her phone off when home care is needed.
• The agency is said to have no backup aides.
• Aides are accused of sleeping on the job and leaving for several hours.
• Complaints are claimed to have been ignored by Shari.
• The reviewer warns others not to trust Shari.
• Sharee, the manager, is described as really bad.
• The reviewer advises that people in the Pottstown area should not use this agency.

Review

The collection of experiences with Wright Care Home Care reveals a striking range of perspectives, from sharp dissatisfaction in one part of the country to glowing praise from families who entrusted the agency with long-term care for loved ones. Several reviews describe a troubling first impression in the Pottstown area, where at least one client recounts a sequence of problems that left them feeling unsupported and skeptical about the agency's reliability. In that account, an owner who initially seemed kind gave way to a more troubling pattern: claims that there was no adequate coverage, no backup aides when needed, and aides who allegedly slept on the job or left for extended periods. The reviewer accuses the management - specifically a person named Shari (also referred to as Sharee by another reviewer) - of not taking action when concerns were raised, and even alleges that Shari lied and failed to respond when the client needed home care most. The sentiment in this thread is clear: avoid the agency in the Pottstown region, and do not rely on Shari for support, as the overall impression was of poor accountability and insufficient back-up planning.

In contrast to these negative notes, a substantial portion of remarks paints Wright Care Home Care in a highly favorable light, characterizing it as one of the best home care agencies around. Several reviewers emphasize the emotional warmth and genuine care provided to their loved ones, noting a compassionate, attentive approach that has made a meaningful difference in daily life and overall well-being. One family describes the caregiver team as consistently loving and dedicated, expressing sincere appreciation for the quality of care their father received over the course of a year. The praise extends beyond the caregivers themselves to the management team, whose responsiveness and proactive communication are highlighted as key strengths.

Another thread of positive feedback centers on communication and reliability. Families report that staff members keep them well informed about needs and changes in status, which helps them feel connected and confident in the care plan. The reviewers describe staff as approachable and collaborative, someone who takes the time to discuss concerns and ensure that care decisions align with the loved one's needs and preferences. This level of open dialogue appears to be a common thread among those who had a smooth and reassuring experience, contributing to a sense of trust and peace of mind for families.

Several testimonials go further in praising the overall quality and impact of Wright Care Home Care. Phrases like "the best," "God sent," and "pride in the care" recur as families recount how the agency has stepped up to meet challenges and provide steadfast support. Individuals repeatedly mention that the staff and management were not only professional but also genuinely caring, understanding, and responsive. In these accounts, the care teams are described as being available, attentive, and effective at addressing problems quickly and positively, helping families feel that their loved ones are in capable hands.

In more than one review, the family experiences are framed around the sense of relief and reassurance that comes with reliable service. One reviewer notes that the staff has successfully alleviated concerns by maintaining clear lines of communication and ensuring needs are addressed promptly. Another describes feeling that the agency has been a "God sent," a sentiment that underscores the emotional and practical support that consistent, compassionate care can provide to families navigating healthcare decisions and daily caregiving demands. The recurring themes in these messages are trust, dependability, and a positive relationship between the care team and the patient's family.

The range of experiences also highlights how individual interactions with management can color overall impressions. A recurring reminder across the positive reviews is that a manager - referred to as Sherri or Shari in various posts - has made a difference in the quality of service by being available, listening, and actively engaging to solve problems. In several accounts, families stress the importance of management accessibility and proactive problem-solving as essential components of the high-quality care they praise. This emphasis on leadership responsiveness appears to contrast with the more negative report from the Pottstown area, suggesting that local variations in coverage, management responsiveness, and back-up planning may influence experiences in meaningful ways.

Taken together, the reviews present a nuanced portrait of Wright Care Home Care: some clients experienced serious concerns about coverage, accountability, and management responsiveness, particularly in one region, while many others describe a consistently compassionate, communicative, and effective care partnership that relieved families' burdens and provided trustworthy, high-quality care for their loved ones. The contrasts underline the idea that experiences can vary by location, staff availability, and the particular managers involved, but the enduring themes across the majority of positive reviews are warmth, reliability, open communication, and a care philosophy that centers on the well-being and dignity of the people receiving care.

Pharmacies

• Walgreens (0.4 miles)
• Rite Aid (1.6 miles)
• Rite Aid (2 miles)
• Rite Aid (2.2 miles)
• CVS Pharmacy (2.5 miles)
• Rite Aid (2.6 miles)
• Fishtown Pharmacy (2.6 miles)

Hospitals

• Temple University Hospital (0.7 miles)
• St Christopher's Hospital for Children (1.1 miles)
• Albert Einstein Employee Health Center (1.7 miles)
• Episcopal Hospital (1.8 miles)
• Aria Health (3.3 miles)
• Fox Chase Cancer Center (4.9 miles)
• The Pavilion (5.1 miles)

Transportation

• Septa Wayne Junction Station (1.1 miles)
• Stenton Station (3.7 miles)
• Jefferson Station (4.3 miles)
• 30th Street Station (4.5 miles)
• SEPTA: MFL/TRL 30th Street Station (4.6 miles)

Physicians

• Simms Hank Md Albert Einstein Medical Center Philadelphia (1.6 miles)
• Frankford Avenue Health Center (3.1 miles)
• Children's Hospital of Philadelphia (5.2 miles)
• CHOP Buerger Center for Advanced Pediatric Care - Raymond G. Perelman Campus (5.3 miles)

Restaurants

• McDonald's (2.3 miles)
• Memphis Taproom (2.5 miles)
• Texas Chicken & Burgers (2.6 miles)
• Chick-Fil-A (2.6 miles)
• Point After (2.9 miles)
• McDonald's (3 miles)
• Lloyd Whiskey Bar (3 miles)

Parks

• Palmer Doggie Depot (2.6 miles)
• Palmer Park Farmers Market (2.7 miles)
• Womrath Park (2.8 miles)
• Piazza Dog Park (3.2 miles)
• Fairmount Park (4 miles)
• Franklin Square (4 miles)
• Race Street Pier (4.2 miles)

Cafes

• ReAnimator Coffee (2.7 miles)
• La Colombe Coffee Roasters (3 miles)
• Panera Bread (3.5 miles)
• Starbucks (3.7 miles)
• The Landing Kitchen (3.7 miles)
• Starbucks (3.9 miles)
• Pilgrim Roasters (4 miles)

Theaters

• Landmark Theatres - Ritz Five (4.6 miles)