Cross Keys Village - The Brethren Home in New Oxford, PA

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  • Interior

    A cozy lounge area with comfortable seating and a warm fireplace.
  • Building

    A church building with a brick exterior and green roof under a clear blue sky.
  • Architecture

    A picturesque view of a modern building set against a clear blue sky, featuring well-maintained green spaces and a winding pathway.
  • Trees

    A serene residential pathway lined with trees and lush green grass on a sunny day.
  • Windows

    A brick building with large windows reflecting the sunset.
  • Dining

    A staff member in a mask serving hot dogs and fries on a tray.
  • Kitchen

    A chef carefully placing a pizza into the oven in a modern restaurant kitchen.
  • Outdoor

    A serene park scene featuring benches under a wooden pergola by the water, perfect for relaxation.
  • Patio

    A sunny patio view with wooden chairs and a clear blue sky.
  • Gym

    A fitness center with treadmills and exercise equipment.
  • Daylight

    A man stands next to a community bus from Cross Keys Village, promoting local transportation services.

Cross Keys Village - The Brethren Home in New Oxford, PA

2990 Carlisle Pike, New Oxford, PA 17350

For more information about senior living options: (844) 490-3973

4.5 from 69 reviews
5 stars
50
4 stars
9
3 stars
4
2 stars
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1 stars
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Assisted Living Continuing Care Retirement Community (CCRC) Day Program Skilled Nursing Facility

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    Overall Review of Cross Keys Village - The Brethren Home

    Pros

    • pro It is described as an absolutely amazing facility for independent and assisted living, with on-campus therapies, a salon, and dining options.
    • pro The staff are caring, well-trained, and dedicated to residents' well-being.
    • pro The grounds are beautiful, with attractive homes and top-notch amenities.
    • pro It is regarded as one of the finest retirement communities in the region.
    • pro The community offers a wide variety of activities, theater, art studios, and social events.
    • pro The atmosphere is warm, friendly, and welcoming, with residents and staff who care for one another.
    • pro The facility provides high-quality care and a comfortable, hotel-like experience for residents.

    Cons

    • pro Barb at the front desk was described as shallow, prone to backstabbing coworkers, and a nasty gossiping person.
    • pro The weekday receptionist at the main entrance was said to have a bad attitude and to act like she has Gestapo-like authority, a nasty person.
    • pro Staff totally ghosted the reviewer, an action described as shameful.
    • pro The marketing staff shifting residents around to make room for paying customers was described as extremely frustrating and wrong.
    • pro One reviewer felt the facility was "all right" and that they have seen better elsewhere.

    Review

    Cross Keys Village - The Brethren Home is best suited for active seniors who want a full-service continuing care campus in New Oxford, where independent living sits alongside on-site rehab and a broad menu of amenities. For couples and individuals who prize convenience, the ability to transition as needs evolve without leaving campus is a core advantage: cottages or apartments, multiple dining venues, on-campus therapies, a salon, theater, pool, fitness center, and a lively calendar of clubs and trips. The setting - beautiful grounds, well-kept facilities, and a nonprofit ethos - creates a sense of stability and long-term investment in residents' quality of life.

    Prospective buyers of time and space should consider alternatives if budget is the governing constraint or if a smaller, quieter, less campus-like atmosphere is preferred. Those who require very predictable room assignments and minimal disruption may balk at occasional room moves tied to business needs. Some reviewers note interpersonal frictions with a front-desk staffer, and a few comments hint at aggressive marketing or resident-rights concerns. For families prioritizing dementia-care nuances or a more intimate caregiving model, a smaller community or specialized memory care setting could be a better fit. In short, CKV shines as a big, comprehensive campus; it may not fit every budget or temperament.

    On balance, the major positives address the most important senior-living questions. The campus delivers a complete continuum of care on one site, reducing the frictions of hospital-to-home transitions and outside scheduling. Independent living options include attractive cottages, kitchens, and well-appointed apartments, paired with a rich slate of activities - concerts, bus trips, exercise studios, studios for art and pottery, plus a theater that invites participation. Staff across the care spectrum are described as caring and professional, with nurses who take time with residents and, in some cases, go the extra mile to spoil them. The nonprofit structure and the policy of never forcing a resident out for lack of funds underpin a sense of long-term security for families.

    However, a few recurring concerns temper the otherwise glowing picture. At least one front-desk staff interaction stands out as off-putting, underscoring how critical first impressions are in a community of this size. The most substantive red flag is the reported practice of moving residents around to make room for newer, paying residents; such moves can disrupt routines and impact memory care residents, even when the team disagrees about the impact. There are hints of internal marketing pressure and personal dynamics among staff that some families find troubling. While these incidents do not define CKV, they are real enough to compel thorough questions during tours and contract reviews.

    Despite these concerns, the favorable elements often compensate for the drawbacks for families who value a robust, on-site lifestyle and care continuum. The ability to stay within a single campus while aging into higher levels of care minimizes upheaval and fosters social integration. High-quality nursing and rehab services, a wide array of on-site amenities, and an active resident culture help preserve independence and purpose. The trust signal from the nonprofit model - plus the stated policy on funds - can ease long-term planning, especially for families worried about future care costs. The decision should hinge on budget reality, tolerance for occasional operational friction, and the importance of a thriving, built-for-age community where many daily activities are on hand.

    Families weighing Cross Keys Village should approach tours with a clear checklist: probe room-change history and current policies, verify the comfort level of care teams, and talk with residents about daily life and staff interactions. Confirm pricing, availability, and what is included in independent living versus assisted options. Seek clarity on memory care flexibility and how transitions are handled if needs escalate. If the priority is a lively, resort-like campus with broad social life and seamless care, CKV stands out as a top-tier choice; if budget, predictability, or minimal disruption are non-negotiables, alternatives in the region may serve better. The verdict: CKV is a powerful option for families ready to invest in a comprehensive, active senior-living environment.

    Features

    Housing

    • 104 resident community capacity 104 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Continuing Care Retirement Community (CCRC) Continuing Care Retirement Community (CCRC)Continuing Care Retirement Communities (CCRCs) are important for seniors because they provide a range of housing options and care services all in one location. This allows seniors to age in place and receive the level of care they need as their health changes, without having to move to a new facility. CCRCs provide a sense of security and peace of mind for seniors and their families, knowing that they will be taken care of no matter what the future holds.
    • Day Program Day ProgramDay programs are important for seniors because they provide a safe and supportive environment where older adults can socialize, engage in activities, receive assistance with daily tasks, and access valuable resources and services. These programs help prevent isolation and loneliness, promote mental and physical well-being, and offer a sense of purpose and community for seniors.
    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Devotional services off-site Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Ambulatory care Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Diabetic care Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Devotional activities offsite Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Cross Keys Village - The Brethren Home in New Oxford, PA is a Continuing Care Retirement Community (CCRC) that offers various levels of care to seniors. It provides a range of services including assisted living, skilled nursing facility, and a day program for seniors who require specialized care or assistance.

    The community boasts numerous amenities to cater to the needs and preferences of its residents. These include air-conditioning for comfortable living conditions, a beauty salon to help residents look and feel their best, and cable or satellite TV for entertainment purposes. Community-operated transportation is also available for residents to easily access local establishments and appointments.

    For those interested in technology and staying connected, there is a computer center equipped with high-speed internet access. Devotional services are offered off-site for spiritual fulfillment, while a fitness room allows residents to maintain an active lifestyle. The gaming room provides opportunities for socializing and friendly competition, while the garden and outdoor spaces offer tranquility and fresh air.

    Housekeeping services are provided to ensure cleanliness and convenience, while private bathrooms provide privacy and independence. Residents can enjoy restaurant-style dining with delicious meals prepared by the community's culinary team. A small library is available for residents who enjoy reading, and telephone access allows them to stay connected with loved ones. Furthermore, move-in coordination is provided to make the transition as seamless as possible.

    Care services at Cross Keys Village include 24-hour supervision to ensure safety and security, assistance with activities of daily living such as bathing, dressing, and transfers, ambulatory care for those who may need mobility support, diabetes diet management for residents with specific dietary requirements, medication management for proper healthcare administration, as well as transportation arrangements for non-medical purposes.

    Residents have the opportunity to participate in a variety of engaging activities organized by the community such as community-sponsored events and fitness programs designed to promote both physical health and social interaction. Planned day trips allow residents to explore nearby attractions while devotional activities off-site provide spiritual enrichment. Additionally, residents have the option of engaging in resident-run activities and scheduled daily activities to keep them active and engaged.

    Located in New Oxford, PA, Cross Keys Village is conveniently surrounded by amenities such as pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals. This enables residents to easily access medical care, dining options, entertainment venues, and other essential services.

    Overall, Cross Keys Village - The Brethren Home offers a comprehensive assisted living community with a wide array of amenities and care services designed to enhance the well-being and quality of life for its residents.

    Nearby Places of Interest

    Physicians

    • WellSpan Family Medicine - Cross Keys (0.1 miles)
    • Internal Medicine Associates of New Oxford (1 miles)
    • Hanover Healthcare Plus Family Care Centers (1 miles)
    • Family First Health (3.1 miles)
    • Miracle-Ear Hearing Aid Center (3.2 miles)
    • Martin Foot and Ankle (3.7 miles)
    • Oss Health (3.8 miles)

    Restaurants

    • McDonald's (0.5 miles)
    • Wendy's (0.5 miles)
    • Half Pint Creamery (1 miles)
    • Crabbs Tropical Treat (1.2 miles)
    • Green Horizon Grill at The Bridges Golf Club (1.2 miles)
    • Olive Garden (2.9 miles)
    • KFC (3.3 miles)

    Pharmacies

    • Rite Aid (0.9 miles)
    • CVS Pharmacy (3 miles)
    • Rite Aid (3.4 miles)
    • GIANT Pharmacy (3.7 miles)
    • Choice Health Care (4.1 miles)
    • Choice Family Pharmacy (4.1 miles)
    • Laslow's Pharmacy (4.1 miles)

    Hospitals

    • Hanover Hospital (1 miles)
    • Hanover Hospital (4.5 miles)
    • Lifeline Personal Response Service (4.5 miles)
    • Hanover Hospital (5.3 miles)
    • UPMC Express Care (7.8 miles)

    Theaters

    • R/C Movies Hanover 16 (3.3 miles)
    • Gateway Gettysburg Theater Partners (8.9 miles)

    Places of Worship

    • St Vincent Gymnasium (4.5 miles)
    • Hanover Community Church (6.7 miles)

    Parks

    • Youngs Woods Park (6.4 miles)
    • Codorus State Park (7.7 miles)
    • West Manheim Dog Park (9.4 miles)

    Cafes

    • Panera Bread (9.2 miles)
    • Starbucks (9.5 miles)

    Frequently Asked Questions

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