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4.5 from 83 reviews
5 stars
63
4 stars
9
3 stars
4
2 stars
5
1 stars
2
Overall Review of Cross Keys Village - The Brethren Home
common6 reviews mention this
Care teams are described as dedicated
Residents and visitors consistently describe the care team as dedicated.
Several reviews highlight nurses, aides, and rehab staff as caring and hardworking, including when residents were in rehabilitation or receiving help day to day. People also describe the community as providing quality care and a safe, supportive environment. A family member who visited a rehab setting said staff were happy and residents seemed happy as well.
common7 reviews mention this
Activities and campus amenities stand out
Residents say there are enough activities and on-campus options to stay engaged.
Many reviews mention daily activities, planned events, and ways to stay entertained without leaving campus. Families also describe the community as having a lot on-site, including scheduled activities, groups, and entertainment. This aligns with the community offering on-site activities and planned day trips as part of everyday life.
Multiple reviews mention a clean facility and well-kept grounds.
Several visitors and residents describe the community as clean, well kept, and free of noticeable nursing-home odors. Reviews also mention pristine grounds and landscaping that keep the property looking maintained. This is consistent with the community being described as a clean, attractive place to live.
caveat3 reviews mention this
Front desk behavior is a recurring complaint
Some reviewers report negative experiences with front-desk staff.
A few reviews criticize the attitude of the receptionist at the main entrance, describing it as unpleasant or inappropriate. One review also includes a negative callout about a front-desk employee. While many other comments focus on friendly staff, these particular experiences stand out as inconsistent customer service at the entrance.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
104 resident community capacity
Types of Care
Assisted Living
Continuing Care Retirement Community (CCRC)
Day Program
Skilled Nursing Facility
Amenities
Activities on-site
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Devotional services off-site
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Indoor common areas
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Care Services
24-hour call system
24-hour supervision
Activities of daily living assistance
Ambulatory care
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Diabetic care
Meal preparation and service
Medication management
Special dietary restrictions
Dining
Diabetes diet
Meals provided
Special dietary restrictions
Activities
Activities on-site
Community-sponsored activities
Concierge services
Devotional activities offsite
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Physicians
WellSpan Family Medicine - Cross Keys (0.1 miles)
Internal Medicine Associates of New Oxford (1 miles)
Hanover Healthcare Plus Family Care Centers (1 miles)
Family First Health (3.1 miles)
Miracle-Ear Hearing Aid Center (3.2 miles)
Martin Foot and Ankle (3.7 miles)
Oss Health (3.8 miles)
Restaurants
McDonald's (0.5 miles)
Wendy's (0.5 miles)
Half Pint Creamery (1 miles)
Crabbs Tropical Treat (1.2 miles)
Green Horizon Grill at The Bridges Golf Club (1.2 miles)
Cross Keys Village - The Brethren Home on seniors.fyi includes 14 photos including images showing outdoor, dining, building, architecture, interior, pathway, kitchen, exercise, and more.
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