Zerbe Retirement Community in Narvon, PA
Save2499 Zerbe Road, Narvon, PA 17555
For more information about senior living options: (844) 490-3973
The staff provide great care and the facility is as close to perfect as you can get. They get to know residents and truly care about them. The facility is clean, well maintained, and peaceful. The staff know residents and visitors by name. The food looks appealing and the dining experience is pleasant. It is a high-quality care center with patient and loving nurses and staff. The atmosphere is warm and welcoming, with activities that keep residents happy and engaged. The staff treat residents as family and deliver excellent, compassionate care. The community feels safe, homey, and supportive, with a strong sense of teamwork.
One reviewer warns that the facility "sucks" and advises others not to place loved ones there, citing understaffing and poor care. A reviewer describes neglect, with a resident often in bed, meals on the face, rooms dirty, and staff rude and unhelpful. A reviewer says the nursing home is focused on money and lacks enough staff to properly care for residents. The administrator and DON are described as disrespectful, with discrimination evident and unwillingness to address concerns. A reviewer accuses Zerbe Sisters of mistreatment, turning a loved one's experience into a horror story. A staff member laments that workers are underpaid, undervalued, and treated as replaceable by management. A reviewer characterizes the experience as the worst, noting the DON was judgmental and unwilling to accommodate medical needs.Zerbe Retirement Community in Narvon is best suited for families seeking a warm, intimate, and faith-informed setting where residents are treated like neighbors and where personal care feels personalized and steady. The community excels for those who value a smaller, family-owned atmosphere with staff who know residents by name, take time to connect, and establish a sense of continuity across care levels. It fits seniors who want a home-like daily rhythm, clean and pleasant surroundings, and reliable, attentive nursing and personal care in a setting that emphasizes warmth and comfort. For families prioritizing genuine relationship-building, visible kindness from caregivers, and a comforting, almost doorstep-feel of routine, Zerbe delivers.
At the same time, potential residents may want to consider alternatives if leadership consistency, staffing reliability, or decisiveness from administration are paramount. Several reviews flag concerns about management style and responsiveness, including a perception that the DON can be difficult and that bedside care can be uneven when staff are overextended. A few accounts describe under-staffing and limited visibility of administrative oversight, which can translate into variability in the care experience. For families seeking a facility with uniformly predictable governance, rigorous oversight, or a consistently centralized point of contact for concerns, these reports suggest exploring other options may be prudent.
The strongest positives - high-quality, compassionate care, a clean and orderly environment, and a genuine sense of "family" - tend to offset many of the larger concerns, creating a practical balance for many residents and families. The staff are repeatedly described as patient, attentive, and loving, with caregivers who go the extra mile for both residents and visiting family. The atmosphere is consistently described as warm and welcoming, with residents and relatives noting that the team treats people with respect and kindness. Cleanliness, quiet dignity, and opportunities for meaningful activities also stand out, reinforcing the sense that Zerbe can deliver reliable daily comfort and reassurance for those who need ongoing support.
Another core strength is the community's perceived stability as a family-operated enterprise. Several reviews recount long-standing relationships with staff who treat residents as more than just patients, and who appear invested in the overall well-being of families navigating illness, hospice, or extended care. The personal care and skilled nursing pieces frequently shine when residents move from personal care to higher levels of support, and the facility's environment is often described as beautiful and well maintained. For families who want a place that genuinely feels like a second home and where staff members come to care for loved ones with a sense of shared purpose, Zerbe lands squarely on the favorable side.
Where practical concerns surface, families should ask direct questions during tours: how often does leadership engage with families about care plans? what is the CNA-to-resident ratio on each shift? how quickly are concerns escalated and resolved, and who exactly is the go-to contact for updates? Tour observers should note staff availability, the tone of interactions with residents, and whether residents appear well-groomed and engaged. It is also wise to review recent survey results, ask for a transparent picture of staffing stability, and clarify policies around visitor access and daily routines. These steps help determine whether Zerbe's strengths align with specific care goals and tolerance thresholds for administrative responsiveness.
In the end, Zerbe Retirement Community offers a credible, practical option for families prioritizing warmth, familiarity, and steady personal attention in a clean, attractive setting. It is well-suited for seniors who flourish with a neighborly, faith-infused culture and who value caregivers who treat each resident as family. However, when a seamless administrative experience, uniform staffing across all shifts, or uncompromised governance is nonnegotiable, families should weigh alternatives that promise tighter control over operations and a more uniformly predictable care environment. This community can be an excellent fit for many; for others, the search may require a sharper focus on governance and staffing stability.
22 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Zerbe Retirement Community is an assisted living facility located in Narvon, PA. This community offers a range of care services to meet the unique needs of each resident. The types of care provided include independent living and skilled nursing facility services.
Residents at Zerbe Retirement Community can enjoy a variety of amenities to enhance their quality of life. Each unit is fully furnished and includes cable or satellite TV, as well as Wi-Fi and high-speed internet access. There is a dining room where residents can enjoy delicious meals prepared by the staff, which cater to special dietary restrictions if needed. Outdoor space and a small library are also available for residents to relax and engage in leisure activities.
Care services at Zerbe Retirement Community ensure that residents' well-being is taken care of round-the-clock. A 24-hour call system provides immediate assistance when needed, and there is constant supervision to ensure the safety of residents. Trained staff members offer assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is available, ensuring that residents receive their medications accurately and on time. Additionally, a mental wellness program supports the cognitive health of residents.
Zerbe Retirement Community strives to provide opportunities for socialization and engagement with scheduled daily activities and resident-run programs. Residents can participate in various activities tailored to their interests, fostering a sense of community within the facility.
With two physicians in close proximity to the community, medical care is easily accessible whenever required. Furthermore, there are various restaurants nearby for residents who wish to dine out or explore culinary options beyond the community's dining room.
Overall, Zerbe Retirement Community offers comfortable living spaces, personalized care services, engaging activities, convenient access to medical professionals, and nearby dining options – all designed to support the well-being and independence of its residents.
Zerbe Retirement Community is located at 2499 Zerbe Road, Narvon, PA 17555 in Lancaster County, Pennsylvania
Zerbe Retirement Community on seniors.fyi includes 5 photos including images showing decor, interior, dining, seating area, place settings, accessible shower, bathroom, handrails, and more.
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