Zerbe Retirement Community

Pros

• The staff at Harvest View Assisted Living were all wonderful to the resident and provided kind and caring service.
• Despite being short-staffed at times, the care received by the person's father at Harvest View has been good and they enjoy the daily activities.
• The staff at Harvest View has handled the challenges presented by Covid-19 well, keeping residents safe while recognizing their social and emotional needs.
• The place is very clean and has an outstanding staff.
• The staff at Harvest View are great, working people who take good care of their in-laws, with a clean and healthy environment.
• The staff at Harvest View went above and beyond in caring for the reviewer's mother, trying hard to rehabilitate her when necessary, showing genuine care and tears during difficult times.
• The reviewer appreciates their co-workers and the fact that Zerbe is family-owned and operated, making it a great home for residents.
• The reviewer's mom received good care at Zerbe Senior Living Facility.
• Staff at Zerbe are friendly.

Cons

• They don't care about the staff that's been working there cause well you're replaceable.
• The one thing she complained about most was the food.
• Despite being short-staffed at times, I feel he is receiving good care.
• I do wish we could visit our loved ones.
• Our loved ones should not be isolated indefinitely.
• Covid has presented new challenges, and I could not be more pleased with the way the staff has handled everything.

Review

Harvest View Assisted Living has garnered a mixed range of reviews from both residents and their families. While some have expressed concerns about feeling underpaid, undervalued, and unappreciated as staff members, others have praised the exceptional care provided by the dedicated team. Despite these contrasting viewpoints, one thing remains consistent – the staff's commitment to delivering compassionate care.

One resident's daughter shared her mother's 15-year experience at Harvest View, highlighting the excellent treatment she received from the caring staff. Although her mother was occasionally demanding, they always showed kindness and understanding. The only complaint she had was regarding the food, albeit acknowledging that there were also meals that exceeded expectations. In terms of amenities, Harvest View boasts spacious apartments with ample room and natural light. Additionally, they provide a game room and common area for residents' enjoyment.

Another family member discussed their father's three-year stay at Harvest View and expressed satisfaction with his overall care. They acknowledged that being short-staffed can be a challenge in any retirement facility but believed their loved one was receiving adequate attention. Furthermore, despite the COVID-19 pandemic impacting daily activities, they commended the staff for prioritizing residents' safety while recognizing their social and emotional needs. However, they did express concern over visitation restrictions and advocated for responsible practices to enable families to reunite.

The consensus among reviewers is that Harvest View possesses an outstandingly clean environment accompanied by an exceptional staff. The dedication and hard work exhibited by employees have been widely appreciated by those who interact with them regularly. Many commented on how well their in-laws or parents were taken care of at this facility.

Another reviewer recounted their mother's two-year stay at Harvest View before transitioning to a nursing home due to declining health. They were touched by the efforts made by staff members to rehabilitate her so she could return to her apartment despite eventual hospice care being necessary. This personal experience solidified their belief in the staff's genuine care for residents, as several employees even came to bid her farewell.

Lastly, an employee shared their perspective from working at Harvest View for over five years. They expressed gratitude for the familial atmosphere and the hardworking team. Unlike their previous experience with a corporate-owned facility, they valued the sense of community fostered at Harvest View and commended their colleagues' dedication to creating a fantastic home for residents.

In conclusion, reviews of Harvest View Assisted Living vary in tone and content. While concerns about staff compensation and feeling replaceable have been raised, numerous reviewers have consistently praised the excellent care provided by the dedicated team. The facility itself is maintained impeccably clean and offers spacious apartments along with common areas for recreation. Overall, these testimonials convey a deep appreciation for the compassionate care delivered by the staff at Harvest View Assisted Living.

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Restaurants

• Windmill Family Restaurant (2.6 miles)
• McDonald's (2.9 miles)
• Heritage Restaurant (3.1 miles)
• Sonic Drive-In (4.4 miles)
• September Farm Cheese (4.4 miles)
• Auntie Anne's (4.5 miles)
• Taco Bell (4.5 miles)

Physicians

• Dr. Gordon R. Donaldson, DO (4.4 miles)
• Dr Joseph Strangarity (4.9 miles)
• Dr Perry's Office (6.3 miles)
• Advanced Tech Hearing Aid Centers (8.1 miles)
• Berks Foot And Ankle Specialists (9 miles)
• Kenhorst Family Medical Center (9.4 miles)
• Sunrise Pediatrics (9.4 miles)

Pharmacies

• Brandywine Pharmacy (5.1 miles)
• Yoder's Pharmacy (7.5 miles)
• Anderson Pharmacy (8.5 miles)
• Stauffer's Drug Store (8.7 miles)
• Rite Aid (9 miles)
• Medicine Shoppe Pharmacy of Shillington (9.5 miles)
• Walgreens (9.7 miles)

Cafes

• Twin Valley Coffee - Shady Maple Market (5.6 miles)
• Starbucks (9.5 miles)
• Dosie Dough (11.4 miles)

Parks

• French Creek State Park (6 miles)
• Cornwall Terrace Playground (10.7 miles)
• Museum Park (10.9 miles)
• Red Caboose Park (11 miles)
• Reading Public Museum Arboretum (11.1 miles)
• Denver Park (11.5 miles)

Places of Worship

• Immanuel United Church of Christ (9.3 miles)
• Bethany Lutheran Church (11.5 miles)

Transportation

• Enterprise Rent-A-Car (10.7 miles)

Hospitals

• Reading Hospital Sleep Center (11 miles)
• TRHMC C-Building 3rd Floor (11.2 miles)
• Central Monitoring Room (11.2 miles)
• The Reading Hospital (11.3 miles)
• Reading Nursing Center Loc. 4 (11.4 miles)
• Beginnings Maternity Center (11.4 miles)
• Reading Hospital Regl Cancer (11.4 miles)