Hickory House Nursing Home
Save3120 Horseshoe Pike, Honey Brook, PA 19344
For more information about senior living options: (844) 490-3973
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The staff at Hickory House Nursing Home is caring and maintains constant communication with the families. The facility provides excellent rehabilitation services, with effective physical therapy that leads to good patient progress. Hickory House is a clean and pleasant environment, which contributes to a positive experience for residents. The dining area and food quality received praise from multiple family members who noted improvements compared to other facilities. Families appreciate the weekly conference calls and daily updates regarding their loved ones’ care at Hickory House.
The nursing department at Hickory House is terrible at dispensing medication in a timely manner and appears to be understaffed or poorly managed. Some patients had to wait a long time for the bell to be answered, indicating delays in staff response. There are cleanliness issues within the facility, as rooms were not kept very clean and items like a pill and an unclean nebulizer mask were found. Communication seems lacking, as one reviewer noted a need for improvement in this area. Overall care quality has declined, with reports of patients waiting too long for care compared to previous experiences.The reviews of Hickory House Nursing Home present a varied tapestry of experiences, highlighting both commendable care and significant concerns. At its core, the facility is acknowledged for its caring environment and commitment to communication with families. One reviewer expressed gratitude for the constant updates provided by the staff, noting that they are always available to answer questions—regardless of how trivial they may seem in a medical context. This level of involvement fosters a sense of reassurance among family members, who feel involved in the care process. Additionally, the cleanliness of Hickory House is frequently praised, describing it as a pleasant space devoid of unpleasant odors, which can often plague rehabilitation facilities.
In terms of individual care, there are mixed results reported by family members concerning their loved ones' experiences. One review highlights that a husband received excellent nursing care while dealing with complex health issues, including diabetes and COVID-19. The reviewer was particularly impressed with how staff managed his husband’s special dietary needs during this challenging time. Such positive observations contribute to an impression that Hickory House focuses on individualized patient care and addresses specific health considerations effectively.
However, not all reviews mirror this degree of satisfaction. Some reviewers have pointed out concerning lapses in nursing care and medication management. A family member noted that the nursing department seemed understaffed or poorly managed because medication was often dispensed late or not at all. This raises alarms about whether patients receive timely treatment—a critical aspect when recovering from serious conditions. The sentiment revealed in these reviews suggests that unless strong advocacy is present from family members or caregivers, patients might face delays in receiving necessary medications and treatments.
Communication within the facility appears to be another area needing improvement according to several accounts. While some families enjoyed regular updates and interactions with staff, others felt there was a significant lack of coordination regarding patient status changes or responses to calls for assistance—leading some residents to wait unreasonably long times before help arrived. Such inconsistencies in service quality raise questions about operational efficiencies within the nursing home.
The dining experience at Hickory House seems generally well-received among residents and their families; many agree that meals are satisfactory compared to those offered at other facilities. However, critiques lingering about overall cleanliness persist alongside praise for the food quality offered during meals. Several family members had experienced moments where housekeeping needed prompting to address issues related to room maintenance or hygiene standards—a glaring contrast against the facility’s otherwise positive reputation.
Collectively, while numerous families have shared positive narratives around their loved ones’ rehabilitation journeys at Hickory House Nursing Home—with particular recognition given to physical therapy services—the overarching themes point toward critical areas for growth as well: staffing levels need evaluation; communication practices should be standardized; and cleanliness must remain uncompromised across all departments within the facility. As one reviewer aptly stated, these improvements will enhance overall patient experiences significantly while ensuring that facilities like Hickory House can uphold high standards in both rehabilitative support and basic patient care moving forward. Thus, potential clients evaluating Hickory House should weigh these factors carefully before making decisions regarding placement for their loved ones amid such contrasting feedback from different families navigating similar challenges.
110 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden Guasts at mealtime
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Resident parking
Restaurant-style dining
Security gate
Small library
Spa
Telephone Wellness center
Wi-Fi/high-speed internet
Community operated transportation Transportation arrangement Transportation arrangement (non-medical) Transportation to doctors appointments
12-16 hour nursing
24-hour call system 24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions Diabetes diet Special dietary restrictions Community-sponsored activities
Concierge services Fitness programs
Planned day trips Resident-run activities Scheduled daily activities
English SpanishHickory House Nursing Home in Honey Brook, PA is a welcoming and comfortable assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. The community features a beauty salon where residents can receive personalized grooming and styling services. Cable or satellite TV is available in each resident's room for entertainment purposes. Community operated transportation ensures that residents can easily access nearby shops, restaurants, and recreational activities. A computer center is provided for residents who wish to stay connected with loved ones or engage in online activities.
Meals are served in a spacious dining room, with restaurant-style dining providing a pleasant atmosphere for residents to enjoy their meals. A fully furnished option is available for those who prefer the convenience of moving into a home that already includes all necessary furniture. The gaming room provides a space for friendly competition and socialization among residents.
Outdoor spaces such as gardens offer opportunities for relaxation and enjoying nature. Guests are welcome to join residents for mealtimes, fostering social connections and creating memorable experiences together. Housekeeping services ensure that living spaces are kept clean and tidy at all times.
Residents have the convenience of private bathrooms and parking spaces dedicated to them within the community premises. Security gates provide an added level of safety and peace of mind. A small library is available for residents who enjoy reading or researching topics of interest.
For those seeking relaxation and pampering, a spa is on-site to provide luxurious treatments and therapies. Telephone services are accessible throughout the community, allowing residents to stay connected with friends and family.
Transportation arrangements are made both for non-medical purposes as well as ensuring residents can attend their doctors' appointments without any hassle. A wellness center offers various activities focused on maintaining mental wellbeing, while also catering to special dietary restrictions such as diabetes diets.
A high-speed internet connection is available throughout the community, enabling easy access to information or virtual social interactions.The caring staff members at Hickory House Nursing Home are available 24/7, providing a 24-hour call system and supervision to ensure the safety and wellbeing of residents. Assistance with daily living activities such as bathing, dressing, and transfers is readily available. Medication management services are provided to ensure that residents receive their required medications on time.
Residents at Hickory House Nursing Home can enjoy concierge services that cater to their needs and desires. Fitness programs are offered to promote physical health and strength, while planned day trips provide opportunities for exploration and adventure. Resident-run activities encourage socialization among residents and foster a sense of community. Scheduled daily activities ensure that there is never a dull moment at Hickory House Nursing Home.
Spanish language fluency is available among staff members, ensuring effective communication with Spanish-speaking residents. The community benefits from having one pharmacy nearby for convenient access to medication supplies, as well as two restaurants within close proximity for residents looking to dine out or try different cuisines.
Overall, Hickory House Nursing Home in Honey Brook, PA offers a comprehensive range of amenities and care services aimed at enhancing the comfort, convenience, and overall quality of life for its assisted living residents.
Hickory House Nursing Home is located at 3120 Horseshoe Pike, Honey Brook, PA 19344 in Lancaster County, Pennsylvania
Hickory House Nursing Home on seniors.fyi includes 5 photos including images showing television, decor, interior, lounge, building, bedroom, landscaping, healthcare, and more.
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Rehabilitation
