Lakeview At Tel Hai Personal Care in Honey Brook, PA
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P O B 190 4200 Hertzler Drive, Honey Brook, PA 19344
For more information about senior living options: (844) 490-3973
The facility has an incredible staff. The grounds are impeccable and the atmosphere is kind and welcoming. It is a fantastic place to live. They treat residents like family and are always willing to help. The therapy staff are outstanding. The nursing staff are above and beyond excellent. Lunch and learn sessions are nicely done. The community is amazing, with staff who treat residents like loved ones.
This group of scum bags that call themselves a nursing home abuse their patients and completely disregard the wishes of their patients' family. Never waste your money here; they hire terrible scum people who couldn't care less about your loved ones. The Human Resource Department is horrible and unprofessional for not returning calls or emails for a week.Lakeview at Tel Hai Personal Care in Honey Brook, PA is best suited for families that prioritize a warm, resident-first atmosphere paired with hands-on, consistently present staff and solid rehabilitation services. The community earns its strongest credibility from a large caregiving team that residents and families describe as incredibly friendly, attentive, and genuinely caring. Visitors consistently notice well-kept grounds and inviting spaces, with spacious rooms and cottages that contribute to a sense of homelike comfort. For families facing a transition from hospital rehab or daily assistance needs, Lakeview offers a practical, people-centered setting where daily care feels personal and reliable.
That said, not every family will find it the right fit. A subset of reviews raises red flags about safety, governance, and consistency. Some families allege severe mistreatment or neglect, including disputes over lifts and repositioning, which cannot be dismissed. Others point to administrative friction, especially in human resources, and to interpersonal lapses - a rude dining experience or communication gaps - that remind prospective residents to look closely at the culture behind the warmth. These voices suggest that while the community often feels like a family, experiences can diverge markedly by shift, unit, or individual staff, and the current state of accountability should be part of any decision.
On balance, the positive attributes are compelling. The standout asset is the staff: attentive, compassionate caregivers who consistently go beyond basic expectations, with many residents and families reporting that care feels thorough and respectful. Therapy teams receive frequent praise for progress and encouragement, translating into tangible gains like regained mobility and increased independence during rehabilitation stays. Nursing staff are described as highly capable and devoted, easing family anxiety about ongoing medical needs. The overall atmosphere - friendly residents, welcoming staff, and a sense of belonging - helps reduce the stress that often accompanies transitions into a personal care setting.
Still, the negative anecdotes demand careful consideration. The most serious concerns center on safety and trust, including claims of mistreatment and improper handling, as well as complaints about how problems are handled by administration. Such reports do not reflect every experience, but they do underscore a real risk that should be weighed. Dining interactions and staff responsiveness at times appear inconsistent, suggesting that comfort and satisfaction can depend on when and where one is interacting with the team. In deciding, families should recognize that a strong courtesy culture and excellent clinical care can coexist with pockets of friction or dissatisfaction, and those gaps can have meaningful consequences for daily life and peace of mind.
Ultimately, the decision rests on which risks and rewards matter most. The pros offset the cons for families who value a heartfelt, almost familial care ethos, robust rehab potential, and a setting that prioritizes warmth and accessibility. For households where safety transparency, uniform accountability, and consistently high staff responsiveness are nonnegotiable, these concerns tip the balance toward further due diligence or exploring alternatives with a more uniform track record. The strong point is not merely good intentions but demonstrable care in many departments; the risk is that experiences can vary enough to require thorough verification before committing.
Practically, families considering Lakeview should approach with a disciplined checklist. Schedule extended tours and ask to meet multiple caregivers and current residents on different shifts. Request recent incident reports, staff-to-resident ratios by unit, and explanations of how concerns are escalated and resolved. Seek frank discussions about transfer and discharge processes, respite options, and the clarity of financial contracts. If possible, arrange for a trial stay or a day-by-day assessment during a short-term placement to gauge whether the environment consistently delivers the level of care and culture promised by favorable reviews. The answer will hinge on one's tolerance for variability in experience versus the appeal of a genuine, attentive community that treats residents like family.
100 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Lakeview At Tel Hai Personal Care in Honey Brook, PA is a vibrant and welcoming assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.
Our spacious and fully furnished apartments provide a comfortable living space for our residents, featuring private bathrooms, cable or satellite TV, and Wi-Fi/high-speed internet access. Housekeeping services are provided to maintain a clean and organized environment.
We believe in promoting an active and engaging lifestyle for our residents, which is why we offer various amenities to cater to their interests and preferences. Our beauty salon helps residents look and feel their best, while our fitness room enables them to stay fit and healthy. The gaming room provides entertainment options, while the small library offers a peaceful reading retreat.
Transportation needs are taken care of with our community-operated transportation service. We arrange transportation for non-medical purposes as well as doctor's appointments, ensuring that our residents can easily access essential services.
Dining at Lakeview At Tel Hai Personal Care is an exceptional experience. Our restaurant-style dining area offers delicious meals prepared by our skilled chefs who can accommodate special dietary restrictions. Residents can enjoy their meals in the company of friends in the elegant dining room.
In terms of care services, our dedicated staff is available 24/7 to provide assistance with activities of daily living such as bathing, dressing, and transfers. We have a 24-hour call system for immediate assistance if needed. Medication management ensures that residents receive their necessary medications on time.
At Lakeview At Tel Hai Personal Care, we prioritize mental wellness by offering a mental wellness program tailored to meet the emotional needs of our residents. Additionally, we provide diabetes diets for those who require it.
To keep our residents engaged and fulfilled, we organize various activities including fitness programs, planned day trips, resident-run activities, and scheduled daily activities. This encourages social interaction among residents and creates a sense of community.
Our location offers convenience as well, with pharmacies and restaurants nearby for additional services and dining options.
Overall, Lakeview At Tel Hai Personal Care provides a warm and compassionate environment where residents can enjoy an active lifestyle while receiving personalized care and support.
This area of Honey Brook, Pennsylvania offers a variety of amenities and services that cater to seniors. With several pharmacies in close proximity, accessing medication and health supplies is convenient. There are also a number of restaurants nearby, providing options for dining out or grabbing a quick meal. For medical care, there are multiple physicians' offices within a short distance, specializing in various fields such as asthma, pediatrics, and osteopathic care. Transportation options include an airport and train stations for easy travel. In terms of recreation, there are parks nearby where residents can enjoy nature and outdoor activities. Additionally, cafes offer a place to socialize over coffee or tea. Places of worship provide spiritual support for those who seek it. Overall, this neighborhood in Honey Brook provides a well-rounded community with essential services and recreational opportunities for seniors looking to settle in the area.
Lakeview At Tel Hai Personal Care is located at P O B 190 4200 Hertzler Drive, Honey Brook, PA 19344 in Lancaster County, Pennsylvania
Lakeview At Tel Hai Personal Care on seniors.fyi includes 3 photos including images showing bedroom, architecture, living room, painting, plant, decor, and more.
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