Hershey Mill Home
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3828 Columbia Avenue, Mountville, PA 17554
For more information about senior living options: (844) 490-3973
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The collection of remarks about this group home paints a picture of a facility that inspires strong and very mixed feelings. One reviewer spoke warmly about their weekly visits, noting that every time they arrived the residents seemed happy and the atmosphere was peaceful. They highlighted a quiet, comfortable room setup that would suit both introverts and extroverts, and they praised the grounds for being green and pleasant with plenty of places to sit and get fresh air. Sanitation was described as under control, with no pests observed during their visits, and management left an impression of care and professionalism in every interaction. The reviewer also mentioned easy access to a downtown bus line and acknowledged a potential safety concern about the fast road in front of the property, emphasizing the need to look both ways before crossing. They also touched on the financial side, suggesting that while Medicare, Medicaid, or waivers cover many costs, there are expenses not covered that could come out of a resident's Social Security check, and they pointed out that some residents sometimes pool pocket money for takeout, urging loved ones to talk with residents about ordering food to verify how funds are used.
In contrast, another reviewer labeled the place with a harsh judgment. They expressed a strong disapproval, hoping that no one would send their family there and stating that the owner Melissa needs to learn how to care for residents properly. This critic clearly did not have a favorable impression from what they observed or heard, suggesting serious concerns about how residents are treated or managed.
There's also a note from someone who hasn't visited the home themselves. They based their impression on the phone staff and concluded they would not send anyone they care about to the facility. That stance underscores a theme of skepticism about the operation, despite any positive reports from other sources.
A separate, brief comment used informal language to describe the place as "fugazi," signaling distrust or dissatisfaction with the establishment. While it's a short remark, it contributes to the overall sense that there are whispers of doubt or dissatisfaction circulating among some potential residents or their families.
On a more positive note, another reviewer offered a succinct endorsement: "Family owned and operated. Wonderful assisted living home. Great food." This favorable snapshot highlights a family-owned model and a perception of good quality food, which can be meaningful to residents and families seeking a welcoming environment and reliable daily meals.
Yet the most forceful and negative voice among the reviews casts the strongest doubt on the operation. This reviewer described the business as "the absolute WORST" they had ever dealt with, accusing the owners of stealing money from residents and being disrespectful and rude. They claimed that resident funds were withheld for medication or other needs and specifically pointed to Amanda, the owner, as crooked. The language was unequivocal and strongly negative, advising others not to entrust their loved ones to this facility and to avoid it entirely.
There's also a final, more casual remark that the reviewer hadn't hated the place simply because they had never been there themselves, but they acknowledged its proximity to a bus stop and noted that this information could be useful for someone who might need to use public transportation to reach the area. It's a tempered note that doesn't add much to the evaluation but does remind readers that the location itself is a factor.
Taken together, these comments portray a site with a wide spectrum of experiences and opinions. Some visitors and residents' supporters describe a clean, peaceful environment with friendly interactions, accessible transportation, and attentive management. Others report serious confidentiality and financial concerns, accusations of theft, withholding medications, and general distrust of the owners. The stark contrast between experiences - ranging from high praise to vehement condemnation - suggests that prospective families would benefit from independent visits, direct conversations with both staff and current residents, careful review of financial policies, and requests for references before making any decisions.
The Hershey Mill Home in Mountville, PA is a well-appointed assisted living community that offers a range of amenities and care services for its residents. The community provides a comfortable and homelike environment with fully furnished accommodations, including cable or satellite TV and Wi-Fi/high-speed internet access.
Residents can enjoy delicious meals prepared by the community's dining staff in the restaurant-style dining room, with special dietary restrictions accommodated. There is also a small library for residents to relax and enjoy reading.
The Hershey Mill Home offers a variety of care services to meet the individual needs of its residents. Trained staff are available around the clock to provide 24-hour supervision and assistance with activities of daily living, such as bathing, dressing, and transfers. The community has a mental wellness program in place to support residents' emotional well-being.
To promote an active lifestyle, the community organizes scheduled daily activities, as well as devotional activities offsite and resident-run activities. Residents can also take advantage of nearby amenities, including cafes, parks, pharmacies, physicians' offices, restaurants, and hospitals.
Overall, the Hershey Mill Home provides a nurturing and supportive environment for seniors who require assistance with daily tasks while maintaining their independence.
This part of Mountville, Pennsylvania offers a variety of amenities and services that may be appealing to older individuals considering senior living options. With several physicians' offices nearby such as Mountville Family Practice and Family First Medical Associates PC, residents have easy access to medical care. There are also pharmacies like CVS and Lifecare Pharmacy in close proximity for convenient medication management. Additionally, the presence of Murray Ridge Park and Wood's Edge Park provides opportunities for outdoor recreation and relaxation. Dining options such as Centerville Diner and Loxley’s Restaurant offer a range of choices for meals, while cafes like Starbucks and Valentino's Cafe provide cozy spots for socializing. Overall, this area boasts a blend of healthcare facilities, green spaces, dining establishments, and places of worship like Sacred Heart Church, making it a well-rounded community for seniors to consider settling down in.
Hershey Mill Home is located at 3828 Columbia Avenue, Mountville, PA 17554 in Lancaster County, Pennsylvania
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