Hershey Mill Home in Mountville, PA
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3828 Columbia Avenue, Mountville, PA 17554
For more information about senior living options: (844) 490-3973
The residents seemed happy during visits. It is a great option for both introverts and extroverts, offering peaceful room accommodations and a positive social environment. The residents appeared friendly and respectful of personal space. The outside grounds looked green and pleasant with many seating areas to get fresh air. Sanitation seemed under control and there were no pests. Management appeared caring, professional, and attentive to resident comfort and safety, and was easy to talk to. The home is family-owned and operated, described as wonderful with great food.
They report bed bugs and claim the staff don't take good care of the residents. They describe the facility as fugazi. They call it the absolute worst business they have ever dealt with, alleging they steal residents' money, withhold medication, and are disrespectful and rude. They accuse the owner Amanda of being crooked and of retaliating when confronted. They state they would never recommend this place to anyone and wouldn't let their loved ones live there. They say Melissa, the owner, needs to learn how to care for residents correctly. They mention minimal activities as a downside. They warn that the road out front is fast, posing a safety concern.Hershey Mill Home in Mountville is best suited for seniors who want a small, home-like environment where daily life feels calm and predictable. It works well for residents who value private, peaceful spaces and a gentle social climate, rather than a bustling senior community with high-energy activities. The property presents pleasant outdoor areas, easy access to local transport, and a management presence described as caring in many interactions. For families seeking a low-key setting with straightforward care and the comfort of a neighborhood feel, this community can be a workable match.
However, several reviewers flag reasons to consider alternatives. The most serious concerns center on financial handling and medication management, with multiple voices alleging improper practices and disrespectful treatment by leadership. Those worries are not minor: they touch the core trust families place in fee structures, transparency, and the reliability of medical oversight. Any family with a loved one who depends on consistent billing, predictable medication administration, and responsive problem escalation should tread cautiously and compare with other options that have stronger, documented safeguards.
The strongest upsides - an intimate, peaceful atmosphere, clean-looking surroundings, and friendly, respectful resident interactions - do provide counterweight to some weaknesses. For families who prioritize a quiet daily routine, the chance for individualized attention, and a setting where resident-to-resident dynamics tend toward civility, Hershey Mill can deliver. The site also offers practical conveniences: grounds that feel secure and navigable for visits, plus straightforward bus access to downtown, which can minimize the burden of mobility for family members or residents without private transportation. In carefully managed cases, these attributes can offset lesser attention to elaborate programming or high-intensity activities.
Yet critical red flags do surface in the narratives. Accounts range from praise of a well-run home with good food and a professional demeanor to accusations of bed bugs, inconsistent sanitation, and even more troubling claims of money being taken from residents and medications being withheld. The divergent experiences suggest a high degree of variability in day-to-day operations or in the reliability of reporting. Prospective movers should verify the current pest control status, sanitation practices, and the staff's approach to medication administration in real time, rather than relying on past impressions or lone anecdotes. Roadway safety is another practical concern: the front road moves with traffic, so crossing requires vigilance during visits.
To navigate this decisively, families should approach Hershey Mill with a structured due?diligence plan. Ask to see a recent inspection report and a clear, itemized fee schedule with an explanation of what is included and what may be charged separately. Request a live tour during different shifts to observe staff responsiveness and to meet the care team directly, not just the front-desk answers. Speak with current residents about their daily routines, dining quality, activity options, and how concerns are escalated. Specifically inquire about medication handling, documentation, and any recent corrective actions following complaints. If possible, obtain references from multiple families, and corroborate stories obtained during the tour.
In the end, Hershey Mill Home offers a quiet, manageable setting that can be a solid fit for residents who prioritize stability over breadth of programming and who can tolerate some ambiguity around administrative practices. For families that require rigorous financial transparency, guaranteed medication governance, and highly active social programming, alternatives deserve serious consideration. A disciplined comparison - front?line tours, direct questions about pest control and safety, and a review of current staff credentials - will reveal whether this community aligns with the resident's needs or if another option will deliver greater peace of mind and fewer question marks.
39 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Harrisburg International (21 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security. Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Hershey Mill Home in Mountville, PA is a well-appointed assisted living community that offers a range of amenities and care services for its residents. The community provides a comfortable and homelike environment with fully furnished accommodations, including cable or satellite TV and Wi-Fi/high-speed internet access.
Residents can enjoy delicious meals prepared by the community's dining staff in the restaurant-style dining room, with special dietary restrictions accommodated. There is also a small library for residents to relax and enjoy reading.
The Hershey Mill Home offers a variety of care services to meet the individual needs of its residents. Trained staff are available around the clock to provide 24-hour supervision and assistance with activities of daily living, such as bathing, dressing, and transfers. The community has a mental wellness program in place to support residents' emotional well-being.
To promote an active lifestyle, the community organizes scheduled daily activities, as well as devotional activities offsite and resident-run activities. Residents can also take advantage of nearby amenities, including cafes, parks, pharmacies, physicians' offices, restaurants, and hospitals.
Overall, the Hershey Mill Home provides a nurturing and supportive environment for seniors who require assistance with daily tasks while maintaining their independence.
This part of Mountville, Pennsylvania offers a variety of amenities and services that may be appealing to older individuals considering senior living options. With several physicians' offices nearby such as Mountville Family Practice and Family First Medical Associates PC, residents have easy access to medical care. There are also pharmacies like CVS and Lifecare Pharmacy in close proximity for convenient medication management. Additionally, the presence of Murray Ridge Park and Wood's Edge Park provides opportunities for outdoor recreation and relaxation. Dining options such as Centerville Diner and Loxley’s Restaurant offer a range of choices for meals, while cafes like Starbucks and Valentino's Cafe provide cozy spots for socializing. Overall, this area boasts a blend of healthcare facilities, green spaces, dining establishments, and places of worship like Sacred Heart Church, making it a well-rounded community for seniors to consider settling down in.
Hershey Mill Home is located at 3828 Columbia Avenue, Mountville, PA 17554 in Lancaster County, Pennsylvania
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