The Hill at Whitemarsh

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  • Interior

    A modern open-concept kitchen with wood cabinets, stainless steel appliances, and bar stools under pendant lighting.
  • Decor

    A cozy living room with a large bookshelf, comfortable seating, and a fireplace.
  • Living Room

    A cozy living room featuring a fireplace, comfortable seating, and elegant decor.
  • Architecture

    Aerial view of a large residential housing complex surrounded by greenery.
  • Bedroom

    A well-lit bedroom with a large bed and stylish decor, featuring multiple windows allowing natural light to brighten the room.
  • Painting

    An artist's studio with an easel and various art supplies organized on shelves.

The Hill at Whitemarsh

4000 Fox Hound Dr, Lafayette Hill, PA 19444

For more information about senior living options: (844) 490-3973

3.9 from 14 reviews
5 stars
7
4 stars
4
3 stars
0
2 stars
1
1 stars
2

Assisted Living Independent Living Skilled Nursing Facility

Summary of Reviews

Based on 14 data points

Pros

  • pro The staff at The Hill at Whitemarsh is described as well-trained, professional, compassionate, and attentive to the needs of residents.
  • pro Residents have benefited significantly from physical therapy and occupational therapy, showing substantial improvement in their rehabilitation.
  • pro The facility is maintained in excellent condition, with clean living spaces and attractive common areas that resemble an upscale hotel environment.
  • pro The food is consistently praised as fresh, tasty, and comparable to fine dining experiences.
  • pro Numerous amenities are available for residents, including a library, gardens, pools, fitness centers, and various engaging activities tailored to different abilities.
  • pro Many reviews express a sense of peace and satisfaction among family members regarding the care their loved ones receive at the facility.
  • pro Residents feel happy and well-cared-for, with positive interactions reported between staff and residents.
  • pro The beautiful exterior and spacious layout of the facility contribute to a pleasant living environment for the residents.

Cons

  • pro The facility has gone downhill significantly over the years, with a previous reputation for quality care now diminished.
  • pro Staff did not comply with doctors' orders and failed to provide necessary hygiene for the patient, violating her dignity.
  • pro Residents are isolated and unable to enjoy social connections due to restrictive dining policies based on appearances.
  • pro There have been reports of negative comments made by administration about residents, indicating a lack of compassion.
  • pro Experiences of poor or abusive treatment were reported, such as a staff member slamming a resident down in their chair.
  • pro There is a perception that the facility prioritizes appearance over genuine care and well-being of residents.
  • pro An upfront payment requirement of $50,000 was viewed as overly burdensome, deterring potential residents from considering the community.

Summary

The Hill at Whitemarsh has emerged as a noteworthy choice for rehabilitation and assisted living, drawing both commendation and criticism from residents and their families. Many reviews highlight the facility's well-maintained environment, extensive amenities, and the quality of care provided by the staff. The landscape is often described as beautiful, resembling an upscale hotel with its attractive architecture and well-decorated common areas. With features such as a library, gardens, pools, and various entertainment options including theater rooms, residents have plenty of opportunities for leisure and socialization.

Physical and occupational therapy programs at The Hill are particularly praised for their efficacy in supporting residents' recovery journeys. Families report substantial improvements in their loved ones’ health during rehabilitation stays. One reviewer noted that her wife greatly benefited from the therapy sessions, demonstrating how personalized care can lead to significant advancements in patient well-being. This positive feedback is echoed among multiple accounts where patients felt engaged in activities designed to enhance their mobility and cognitive function.

However, alongside these positive experiences are alarming accounts that reveal significant lapses in care standards. Some families have expressed serious concerns over staff conduct towards residents, particularly regarding respectfulness when handling sensitive situations like incontinence or other personal needs. Comments overheard by one reviewer suggested an alarming lack of compassion from some administrative personnel towards vulnerable residents. Such incidents contradict the overall narrative of attentiveness touted by others—it raises questions about consistency in the quality of care across varying shifts or departments within the facility.

Moreover, while many find comfort in The Hill’s ambiance and available amenities—such as fine dining options featuring gourmet meals—the cost associated with residing there often becomes a point of contention for families considering this environment for their loved ones. Several reviewers mentioned an upfront fee required by the facility which can be prohibitively expensive compared to alternatives they assessed. Although some deem it worth paying for high-quality accommodation and services—rating it close to five stars based on those aspects alone—others feel sidelined due solely to financial constraints.

Another area of concern has been related to communication regarding activities within the facility. Reports surfaced about abrupt changes imposed upon certain residents who had expected social interactions with friends but instead were confined based on policy decisions that seemed disconnected from individual needs—or how that would affect emotional wellbeing during such transitions into assisted living spaces.

Despite these mixed reviews indicating potential inconsistencies between operational standards versus expectations set forth by marketing materials or previous reputations, some family members continue to express gratitude toward caregivers who go above and beyond what's expected through innovative approaches tailored specifically around individual resident preferences—like ensuring one resident was dressed elegantly for dinner via thoughtful assistance from staff members aiding her transition from independence back into communal living.

Ultimately, while The Hill at Whitemarsh boasts numerous pluses regarding its facilities' aesthetic appeal along with strong therapeutic offerings reflecting genuine efforts made towards supporting rehabilitative needs—a shadow remains cast over its current execution concerning compassionate care practices across all levels impacting overall resident experience profoundly enough warrant necessary improvements throughout daily operations moving forward if they wish uphold any semblance sustaining prior prestige earned earlier days past before recent downturns highlighted here today amongst various perspectives shared alike!

Features

Housing

  • 1-bedroom apartments 1-bedroom apartments
  • 2-bedroom apartments 2-bedroom apartments
  • 3-bedroom apartments 3-bedroom apartments
  • Condos / townhomes Condos / townhomes
  • Detached homes Detached homes
  • Studio apartments Studio apartments

Types of Care

  • Assisted Living Assisted Living
  • Independent Living Independent Living
  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Activities on-site Activities on-site
  • Devotional services off-site Devotional services off-site
  • Dining room Dining room
  • Full kitchen Full kitchen
  • Garden Garden
  • Guasts at mealtime Guasts at mealtime
  • Indoor common areas Indoor common areas
  • Overnight guests Overnight guests
  • Resident parking Resident parking
  • Respite or short term stays offered Respite or short term stays offered
  • Swimming pool Swimming pool
  • Transportation & parking Transportation & parking

Care Services

  • Ambulatory care Ambulatory care
  • Diabetic care Diabetic care
  • High acuity care High acuity care
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Physical therapy Physical therapy

Dining

  • Meals provided Meals provided

Activities

  • Activities off-site Activities off-site
  • Activities on-site Activities on-site
  • Devotional activities offsite Devotional activities offsite
  • Fitness programs Fitness programs

Languages Spoken

  • English English

Description

The Hill at Whitemarsh in Lafayette Hill, PA offers a variety of housing options including 2-bedroom and 3-bedroom apartments, condos/townhomes, detached homes, and studio apartments. This community provides both Independent Living and Skilled Nursing Facility care for its residents.

Residents can enjoy a range of amenities such as devotional services off-site, a dining room, full kitchen, garden, guests at mealtime, indoor common areas, overnight accommodations for guests, resident parking, respite or short-term stays offered, a swimming pool, and transportation and parking facilities.

Care services offered at The Hill at Whitemarsh include diabetic care, high acuity care, meal preparation and service, medication management, and physical therapy to cater to the individual needs of each resident.

There are plenty of activities available for residents to participate in on-site including fitness programs. Devotional activities can also be enjoyed offsite. Additionally, there are three cafes nearby along with numerous pharmacies and restaurants within close proximity. There is easy access to transportation options as well as theaters and hospitals in the local area.

Overall, The Hill at Whitemarsh provides a comfortable and engaging assisted living community where residents can enjoy their independence while receiving the necessary care they need in a beautiful setting with convenient access to amenities and services nearby.

Nearby Places of Interest

Pharmacies

  • CVS Pharmacy (1.7 miles)
  • Walgreens (1.8 miles)
  • CVS Pharmacy (1.8 miles)
  • CVS Pharmacy (2.4 miles)
  • CVS Pharmacy (3 miles)
  • CVS Pharmacy (3.1 miles)
  • CVS Pharmacy (3.3 miles)

Physicians

  • Mid Atlantic Retina (1.7 miles)
  • Main Line Spine (5.9 miles)
  • Simms Hank Md Albert Einstein Medical Center Philadelphia (6.7 miles)
  • AMS Cardiology (6.9 miles)
  • Children's Hospital of Philadelphia - Specialty Care Center (8.7 miles)
  • Main Line Health King of Prussia (8.8 miles)

Hospitals

  • Chestnut Hill Emergency Room (2 miles)
  • Abington Hospital, Widener Building (6.7 miles)
  • Bryn Mawr Hospital (6.7 miles)
  • Albert Einstein Employee Health Center (6.7 miles)
  • Abington Memorial Hospital (6.7 miles)
  • Universal Health Services (6.7 miles)
  • Lankenau Medical Center (7.5 miles)

Theaters

  • AMC Plymouth Meeting Mall 12 (2.3 miles)
  • AMC 309 Cinema 9 (7.8 miles)
  • Regal UA King Of Prussia 4DX, IMAX & RPX (8.1 miles)

Restaurants

  • Miller's Ale House (2.4 miles)
  • McDonald's (4 miles)
  • Blue Bell Inn (4.1 miles)
  • Chick-Fil-A (4.8 miles)
  • Chick-Fil-A (5 miles)
  • Dalessandro's Steaks (5 miles)
  • McDonald's (5.3 miles)

Transportation

  • Ambler Station (4.1 miles)
  • Stenton Station (4.2 miles)
  • SEPTA Jenkintown-Wyncote Station (5.6 miles)
  • Septa Wayne Junction Station (6.7 miles)
  • Septa: Radnor Station (7.7 miles)

Cafes

  • Backyard Beans Coffee (4.2 miles)
  • Starbucks (4.7 miles)
  • Starbucks (4.8 miles)
  • Pilgrim Roasters (5.2 miles)
  • The Landing Kitchen (5.7 miles)
  • Panera Bread (6.3 miles)
  • Starbucks (6.3 miles)

Parks

  • Homested Park (6.8 miles)
  • Stony Creek Sports Park (6.8 miles)
  • Clem MacRone Memorial Park (7 miles)
  • Fairmount Park (7.7 miles)

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