KEYSTONE SERVICE SYSTEMS THIRD STREET SERVICE

Pros

• They had a good work experience and enjoyed caring for the three patients.
• They found the service very helpful and the organization to be great.
• They have positive memories of visiting the facility as a child.
• The facility is nice and has a good location for DSP training.
• The people were very nice.

Cons

• Leaving a client in the ER overnight after discharge because no one could pick her up was awful.
• They had trouble finding the location.

Review

The collection of notes paints a picture of a place that leaves a strong impression on people, mixing moments of pride in caring work with clear concerns about how some processes are handled. One reviewer highlights a positive experience in care, noting "Good work exsperince I enjoy the three that I took care of," which speaks to a sense of fulfillment in looking after individuals and finding meaningful work in a caregiving role. This sentiment hints at a setting where staff or caregivers feel their responsibilities are meaningful and that the care they provide for multiple people can be a source of satisfaction.

Yet the same set of reflections does not shy away from troubling realities. A strikingly blunt note echoes a challenging moment: "How can you leave a client in the ER overnight after they're discharged because no one can pick her up. That's aweful!" This potent line underscores a serious failure in discharge planning or patient handoff, raising questions about patient welfare, family or caregiver availability, and the safety net that should be in place when someone cannot be immediately transported home. It serves as a stark reminder that even well-intentioned care environments can falter in practical logistics, with real emotional and ethical implications for those involved.

On the other hand, several entries offer a simpler, affirming view of the operation. One reviewer simply states, "Very helpful. Great organization." This concise praise suggests that, at least in some contexts, the team or system operates with efficiency, clarity, and a supportive posture. The sense of being well-organized can be as valuable as the warm hands-on care, contributing to smoother experiences for clients and staff alike. Taken together with other positive notes, it hints at a facility that can deliver solid, dependable service when things run smoothly.

There is also a personal thread that adds texture to the overall impression: "i used to come here when i was 3-4." This child-to-adult perspective implies a long-standing presence in the community, a place that has witnessed generations over time. It suggests the facility has a history and a continuity that can foster a sense of familiarity and trust for those who have grown up around it. Such nostalgic remarks can color the perception of the institution as a stable fixture in the local landscape.

Another dimension comes from a mention of the facility's physical attributes and its role in professional development: "Nice facility, good location for DSP training." This line highlights two practical strengths - the quality of the space and its suitability for Direct Support Professional training. For those pursuing careers in caregiving, a well-appointed, accessible training environment adjacent to real-world settings can be a significant draw, signaling opportunities for hands-on learning and professional growth within a supportive ecosystem.

Yet not all notes find the location easy to navigate. "Hard for me to find the location." This candid feedback points to logistical barriers that can affect accessibility and first impressions. Directions, signage, parking, and overall wayfinding appear to be areas where improvements could reduce frustration and make the facility more welcoming to visitors, trainees, and new clients alike. When a place has important services and a strong team, simplifying access becomes an important part of delivering reliable care.

Finally, a simple, reassuring sentiment rounds out the collection: "Very nice people." Across the various observations, warmth and cordiality from staff emerge as a consistent positive thread. This note reinforces the sense that, regardless of occasional operational hiccups, the people involved in daily interactions convey kindness and a genuine willingness to help, which can profoundly shape people's experiences in care settings.

Taken together, these reflections sketch a facility with commendable strengths and meaningful opportunities for growth. The praise for helpful staff, organization, a long-standing presence in the community, and a family-friendly training environment stands alongside the more troubling report of a discharge in which a client remained in the ER overnight due to logistical gaps. Addressing that kind of gap - improving discharge planning, ensuring safe and timely transitions, and enhancing navigation and wayfinding - could elevate the overall experience. At the same time, maintaining and building on the evident warmth and professionalism of the staff will continue to be a cornerstone of the facility's positive reputation.

Located in Harrisburg, Pennsylvania, this neighborhood offers a variety of amenities that cater to senior living. With multiple cafes such as Little Amps Coffee Roasters and Starbucks nearby, residents can enjoy a leisurely cup of coffee or meet friends for a morning chat. The neighborhood also boasts easy access to pharmacies like Rite Aid and CVS Pharmacy, ensuring convenient healthcare options for seniors. For outdoor enthusiasts, Riverfront Park Harrisburg and City Island provide tranquil green spaces for walks or picnics. Additionally, there are several reputable hospitals and physicians in the vicinity, including Polyclinic Campus and Pennsylvania Orthopaedic Society, offering quality medical care. Places of worship like Harrisburg Bic Church and Trinity United Methodist Church provide spiritual fulfillment for residents. Overall, this neighborhood in Harrisburg offers a well-rounded environment with various amenities suitable for senior living.

Cafes

• Little Amps Coffee Roasters (0.1 miles)
• Starbucks (1.9 miles)
• Starbucks (3.3 miles)
• Starbucks (3.4 miles)
• Starbucks (3.6 miles)
• Panera Bread (3.6 miles)
• Starbucks (3.7 miles)

Pharmacies

• Rite Aid (0.2 miles)
• County of Dauphin (1.5 miles)
• Rite Aid (2.4 miles)
• Rite Aid (2.5 miles)
• CVS Pharmacy (2.9 miles)
• CVS Pharmacy (2.9 miles)
• Rite Aid (3.1 miles)

Parks

• Riverfront Park Harrisburg (0.4 miles)
• City Island (1.5 miles)
• Adams-Ricci Park (2.5 miles)

Restaurants

• The Millworks (0.6 miles)
• Shady McGrady's (0.6 miles)
• The Sturges Speakeasy (0.9 miles)
• McDonald's (1 miles)
• Grotto Pub (1.2 miles)
• McGrath's Pub (1.2 miles)
• El Sol Mexican Restaurant (1.4 miles)

Hospitals

• Polyclinic Campus (0.6 miles)
• Harrisburg State Hospital (1.1 miles)
• Alex Grass Medical Sciences Building (1.5 miles)
• UPMC Pinnnacle Harrisburg (1.6 miles)
• Labor & Delivery (1.6 miles)
• Department Of Surgery (1.6 miles)
• Grandview Surgery & Laser Center (2 miles)

Physicians

• Pennsylvania Orthopaedic Society (1 miles)
• PinnacleHealth Cardiovascular Institute- Assoc. Cardiologists (1.1 miles)
• Maternal Fetal Medicine of Central PA (1.5 miles)
• Hamilton Health Center (1.8 miles)
• Premier Eye Care Group (1.9 miles)
• Pennsylvania Retina Specialists, PC (1.9 miles)
• Lemoyne Primary Care (2 miles)

Places of Worship

• Harrisburg Bic Church (2.6 miles)
• Community Evangelical Free Church (3.3 miles)
• Trinity United Methodist Church (3.7 miles)
• St Timothy's Lutheran Church (4.2 miles)

Theaters

• Regal Harrisburg (3.6 miles)