Hillside Personal Care
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1175 Old Waynesboro Pike, Fairfield, PA 17320
For more information about senior living options: (844) 490-3973
A neutral, constructive third-person summary of the review. Generic third-person positive statements not tied to this text.
It is the worst. No one answers the phone after two weeks of calling. It is dirty, smelly, run-down, and in desperate need of repairs. The owners are never around. It is understaffed, with workers barely out of high school. It is irresponsible.This account opens with a blunt, unvarnished verdict: this is the worst experience imaginable. The writer makes no pretense about their charge or their height of frustration, signaling from the first line that what follows is a sustained complaint rather than a casual remark. The tone is charged with anger and disappointment, a sense that whatever is being critiqued has gone far beyond minor inconveniences and slipped into a realm of neglect and systemic failure. The opening sets the stage for a narrative driven by urgency, a demand for accountability, and a palpable belief that the situation has been mishandled from the outset.
A core thread running through the piece is the failure of communication. The author describes trying to reach someone for two weeks, repeatedly picking up the phone only to hear nothing in return. The repeated unanswered calls aren't framed as mere annoyance; they are treated as a deliberate abdication of responsibility. The writer goes so far as to label the lack of response as irresponsible behavior, a judgment that implies not just bad customer service but a culture of indifference. The two-week window becomes a powerful statistic in the narrative, underscoring a persistence of neglect that compounds the reader's sense of grievance and heightens the expectation that someone, somewhere, should be accountable.
In the author's imagination, that lack of responsiveness translates into a concrete, unsettling image of the place itself. "I can already imagine what it's like inside," they write, conveying a mental picture sharpened by anxiety and experience. The anticipation is not of a clever system or a well-run operation, but of a space that mirrors the failing communication: chaotic, poorly maintained, and unsafe by implication. The sentiment is less about a single failed interaction and more about a presumption of what neglect looks and feels like on the inside - an interior landscape that matches the exterior signal of neglect.
The description of the place's condition follows with blunt specificity: dirty, smelly, run down, and in desperate need of repairs. These adjectives are not softened or mitigated; they are presented as the plain facts that define the environment. The language suggests a long-standing pattern rather than a one-off problem - a place that has deteriorated over time, where cleanliness and upkeep have fallen by the wayside, and where urgent maintenance tasks remain undone. The phrase "desperately needs repairs" carries a sense of imminence and risk, as if neglect is not merely unsightly but potentially consequential for anyone who enters or relies on the facility.
A recurring complaint concerns the owners and the apparent absence of leadership. The reviewer notes that the owners are "never around," a line that elevates the problem from bad management to a visible void at the top. Without steady oversight, the implication is that issues are left to fester, repairs are delayed, and standards drift. This lack of presence is framed as a fundamental failure of stewardship - an environment where accountability cannot be pressed for, because there is no one consistently responsible to answer questions, authorize fixes, or reassure customers that problems will be addressed.
Finally, the reviewer takes aim at the staffing situation as part of the broader critique. The claim is that the place is "understaffed with people barely out of high school." This is not a casual jab; it functions as a diagnosis of the workforce and its impact on service, reliability, and safety. When manpower is thin and the available staff are described in terms that emphasize youth and inexperience, the logical consequences - long wait times, slower responses to problems, uneven service - are implied if not stated outright. The message conveyed is that staffing quality and quantity are inseparable from the overall experience, and that underinvestment in personnel has left the operation vulnerable to a cascade of failures.
Taken together, the review constructs a comprehensive portrait of a facility perceived as neglected on multiple fronts: communication breakdowns, interior deterioration, leadership gaps, and an understaffed workforce. The author's intensity - saturated with phrases that convey disappointment, anger, and even fear - serves to warn others and to cast light on a pattern they believe is systemic rather than incidental. The narrative does not merely complain about a single incident; it builds a case for why the cumulative effect of these problems creates a pervasive sense of unreliability and risk.
In closing, the piece leaves little ambiguity about the reviewer's expectations moving forward. There is an implied demand for accountability, visible leadership, and a restoration of basic standards - of cleanliness, timely communication, and adequate staffing. The emotional weight of the review suggests that, unless tangible improvements are made, the cycle of neglect will persist, reinforcing a reputation for inconsistency and unreliability. For readers, it serves as a stark, cautionary view of what can happen when a place fails to meet even the most fundamental expectations of care and responsibility.
48 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security. Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Hillside Personal Care in Fairfield, PA is a skilled nursing facility that offers a range of care services for seniors. Our community provides 24-hour supervision and assistance with activities of daily living, including bathing, dressing, and transfers. We also offer specialized care for individuals with diabetes and provide medication management.
At Hillside Personal Care, we understand the importance of mental wellness, which is why we have a dedicated mental wellness program to support our residents' emotional and cognitive well-being. Our community promotes an active lifestyle through various scheduled daily activities, community-sponsored activities, and resident-run activities.
In terms of amenities, our residents can enjoy the convenience of having a beauty salon on-site for their grooming needs. We also provide cable or satellite TV in every room for entertainment purposes. Devotional services are offered off-site to cater to the spiritual needs of our residents.
Our dining experience at Hillside Personal Care is exceptional as we provide restaurant-style dining with specially prepared meals to accommodate any dietary restrictions or preferences. Additionally, housekeeping services are provided to ensure a clean and comfortable living environment.
Residents have access to indoor common areas where they can socialize with fellow residents or relax in peace. Wi-Fi/high-speed internet is available throughout the community for easy connectivity. Outdoor space and a small library are also provided for recreational activities.
At Hillside Personal Care, we strive to make the transition into our community as smooth as possible by offering move-in coordination services. Our convenient location also provides easy access to nearby parks, physicians' offices, restaurants, and places of worship.
Overall, Hillside Personal Care offers a nurturing and inclusive environment where seniors can receive personalized care and engage in various enriching activities that promote overall well-being.
Fairfield, Pennsylvania, offers a tranquil and scenic environment ideal for senior living. With an array of places of worship such as Friends Creek Church of God and St Anthony's Shrine Parish nearby, residents can nurture their spiritual well-being. The abundance of parks like Carroll Valley Community Park and Pen Mar Park provides ample opportunities for leisurely walks and outdoor activities. The variety of restaurants such as Eagle & The Owl and Taverna 5450 offer delicious dining options, while nearby pharmacies like Walmart Pharmacy and healthcare facilities including Summit Cancer & Hematology Service ensure easy access to medical care. Overall, Fairfield presents a peaceful setting with essential amenities for seniors looking to enjoy a comfortable and fulfilling lifestyle.
Hillside Personal Care is located at 1175 Old Waynesboro Pike, Fairfield, PA 17320 in Adams County, Pennsylvania
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