Devon Manor

Pros

• Some staff members at Devon Manor were appreciated for their kindness and helpfulness.
• The grounds of the facility were described as nice, well-kept, and well-groomed.
• One resident enjoyed the food offered at Devon Manor and found it to be satisfactory.
• The initial impression of Devon Manor was positive, with some feeling it had a friendly atmosphere.
• The location of the facility was noted as fine by a family member.
• One reviewer mentioned that they were impressed by the services offered, such as arts and crafts and physical therapy options available for residents.

Cons

• The staff members were generally unconcerned about patient care and often ignored residents' needs.
• The nursing staff was rude and unprofessional, failing to provide basic assistance to patients.
• Cleanliness was a significant issue, with reports of dirty rooms and lack of sanitation.
• Communication was poor; calls to the facility often went unanswered or resulted in long wait times.
• Residents experienced severe neglect, such as dehydration and inadequate supervision when pressing call buttons.
• The rooms were described as unimpressive and in need of remodeling, resembling a bad emergency room.
• Therapy services were limited, and patients were often left without adequate support or attention from staff members.
• Families felt dismissed when raising concerns about their loved ones' care, indicating a lack of accountability from management.

Review

Devon Manor appears to be a facility that has garnered mixed reviews from its residents and their families. While some individuals have found positive aspects, many others express deep dissatisfaction regarding the care, staff interactions, and overall environment within the institution. Initial impressions can be misleading as the experience may significantly change over time, but for numerous reviewers, the negative experiences outweighed any redeeming qualities that Devon Manor might possess.

Many complaints center on staff behavior and professionalism. Some reviewers noted that while specific staff members were friendly and attentive, others displayed indifference or even disrespect towards patients. One disturbing account involved a young woman who had suffered severe injuries; she was reportedly laughed at by aides when she struggled to get out of her wheelchair. This incident raises significant concerns about the treatment of vulnerable patients in distressing situations. Furthermore, several reviews point to an alarming lack of basic patient care—such as neglect in attending to call bells or assisting with hygiene—resulting in feelings of abandonment among residents.

The quality of nursing care is another critical issue raised repeatedly across various accounts. Families expressed frustration about nurses being overworked and inexperienced, leading to a lack of essential attention towards residents' needs. Instances were shared where patients were left unattended for extended periods despite pressing call buttons for assistance. This highlights not only staffing shortages but also questions about management's approach to maintaining adequate support levels for each resident.

On top of this concern lies cleanliness—or rather the lack thereof—within the facility itself. Reports describe dirty environments, including rooms infested with ants and inadequate attention paid to hygiene standards during patient care routines. The unattended state of facilities reflects poorly on administration efforts to provide a safe and welcoming atmosphere conducive to recovery or rehabilitation.

Dining experiences also received mixed feedback; however, many reviews indicated that food preparation seemed acceptable for some residents while others were disappointed with both service and quality. A recurrent theme in these assessments is the inadequacy of quickly responding dining services where orders are taken inconsistently—a troubling issue particularly when considering dietary restrictions or preferences related to health conditions.

Lastly, several accounts underscore how crucial it is for families seeking placement in these types of facilities to thoroughly investigate before making decisions based on initial impressions alone. Although some visitors were impressed by appearances during tours—highlighting arts and crafts spaces alongside physical therapy options—the reality experienced afterward led them down entirely different paths filled with disappointment and regret regarding chosen care options.

In conclusion, while Devon Manor may present itself attractively at first glance through its grounds or select amenities offered within its walls, many families report harrowing experiences once their loved ones are admitted there. From inadequate staff training leading to poor rapport with patients’ needs all the way through sheer negligence observable in basic cleanliness practices compounded by communication barriers between family members trying desperately to reach caregivers; this facility must reevaluate operational procedures if it hopes ever again gain trust among potential clients looking for compassionate skilled nursing care.

Pharmacies

• CVS Pharmacy (1.2 miles)
• Penn Medicine Valley Forge Pharmacy (2.3 miles)
• Rite Aid (2.4 miles)
• CVS Pharmacy (2.5 miles)
• Rite Aid (2.5 miles)
• CVS Pharmacy (2.6 miles)
• Walgreens (2.6 miles)

Cafes

• Starbucks (2 miles)
• Starbucks (3.2 miles)
• Nordstrom Ebar Artisan Coffee (3.4 miles)
• Panera Bread (3.9 miles)
• Starbucks (4.5 miles)
• Starbucks (4.9 miles)
• Starbucks (5.4 miles)

Parks

• Wilson Farm Park (2.2 miles)
• Valley Forge National Historical Park (3.9 miles)
• Clem MacRone Memorial Park (4.8 miles)
• Ridley Creek State Park (7.2 miles)
• Upper Schuylkill Valley Park (9.2 miles)

Restaurants

• City Works Pa (2.9 miles)
• Mission BBQ (3 miles)
• Yard House (3.4 miles)
• True Food Kitchen (3.6 miles)
• Brick & Brew Gastropub (4.3 miles)
• Flying Pig Saloon (4.5 miles)
• Anthony's Pizza & Italian Restaurant (4.7 miles)

Transportation

• SEPTA/Amtrak: Paoli Station (3 miles)
• Septa: Radnor Station (3.2 miles)
• Septa Malvern Station (4.7 miles)

Physicians

• Children's Hospital of Philadelphia - Specialty Care Center (3.1 miles)
• Main Line Health King of Prussia (3.1 miles)
• Main Line Center For Oral & Facial Surgery (3.9 miles)
• Mid Atlantic Retina (4.1 miles)
• Main Line Spine (4.5 miles)
• Phoenixville Valley Forge Dermatology Associates (5.8 miles)
• Bowen, Anne Main Line Healthcare Westtown Family Medicine (7.3 miles)

Theaters

• Regal UA King Of Prussia 4DX, IMAX & RPX (3.6 miles)
• AMC Plymouth Meeting Mall 12 (9.2 miles)

Hospitals

• Universal Health Services (3.8 miles)
• Paoli Hospital (3.9 miles)
• Bryn Mawr Hospital (5.9 miles)
• Phoenixville Hospital (7.1 miles)
• Einstein Collegeville (8.8 miles)
• Riddle Hospital (9.2 miles)

Places of Worship

• St Anastasia Rectory (4.8 miles)
• Willistown United Methodist Church (6.7 miles)
• St Paul's Episcopal Church (8.6 miles)