171 Market Street, Cherry Tree, PA 15724
For more information about senior living options: (844) 490-3973
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The staff provides loving, responsive care that surpasses expectations and offers residents comfort. The center offers serene surroundings, a bright, uplifting atmosphere, and activities that keep residents engaged. The care team - including Bev Benner, Twinkle, and Felicia - is remembered for going above and beyond and treating residents like family. The facility features a beautiful chapel and daily Mass, with on-site doctors and specialists available. The staff decorates rooms to create a warm, comfortable environment, such as with purple lights and soft pillows. The overall impression is that the staff are loving, caring, and form personal relationships with residents, with aides shining in their roles.
The facility is severely understaffed, making it hard to find anyone to help a resident when needed. Staff often seem to be milling about without being helpful, and eye contact is rare. There may be only one aide per wing, and basic tasks like helping a resident change are not done. The front desk is not staffed during shifts, hindering entry and assistance. Rooms and the building are dirty, with broken furniture and a lack of basic supplies like towels. Residents have been left in filth, with feces and abdominal fluid exposed on beds. Nurse call buttons fail and responses are delayed, sometimes for hours. Management turnover is frequent, leading to lack of accountability and gaslighting. Some residents die due to dehydration or untreated illnesses, linked to neglect.St. Marys presents itself as a place of contrasts, where moments of compassionate care and spiritual comfort sit alongside troubling gaps in staffing, consistency, and basic daily operations. Across a series of experiences from several families and friends, the facility is described as having a lot of potential and some genuinely positive touches, but also as a place where patients can be left waiting, underserved, or neglected when the staff and leadership are stretched too thin. On the plus side, several reviewers mention a beautiful chapel and daily Mass that provide spiritual comfort, and a warm, home-like environment in terms of meals and attentiveness from some caregivers. There are even signs of medical engagement, with doctors available on site and specialists such as eye doctors making rounds within the facility. In some cases, residents are kept independent and able to do a lot for themselves, which is framed as a real strength of the place.
The positive experiences extend into the everyday care that some residents do receive. A number of reviewers point to heartfelt acts of kindness from staff members - nurses and aides who build personal connections, offer comfort, and even decorate rooms with thoughtful touches like soft lighting and pillows. Specific staff names appear with gratitude: Bev Benner, the Unit Director, along with a primary nurse named Twinkle and an aide named Felicia, are praised for their warmth and genuine care. In the rehabilitation setting, the environment is described as serene and bright, with activities that keep residents engaged and a general sense that the staff go out of their way to accommodate individual preferences. For some families, this combination of spiritual support, approachable clinicians, and personal attention creates a nursing-home experience that feels more humane and hopeful than they might have expected.
Yet these moments of praise sit in tension with a substantial chorus of acute dissatisfaction. Several reviews vividly recount experiences of understaffing and difficulty finding anyone available to help when a loved one needs assistance. The sense of being in a busy, under-resourced wing is recurring: there may be only one aide per wing, eye contact from staff is rare, and some residents are told they cannot be helped with basic tasks like changing clothes or personal care. The overall impression is that the floor is crowded with staff milling about, but not necessarily with people who can be found when help is urgently needed. This gap between presence and responsiveness is a frequent source of sadness and frustration for families who feel their loved ones are not receiving the attention they deserve.
A darker thread weaves through several accounts, including a particularly horrifying set of anecdotes about care failures and neglect. One neighbor's family describes a patient with cancer who experienced severe neglect: hair left matted, personal hygiene lapses, and, on multiple occasions, the patient was found in distress or left untreated in their own filth. The accounts describe a cascade of failures - delayed or failed responses to basic needs, refusals to perform necessary grooming, and a pervasive sense that the patient's dignity was not being protected. In one especially jarring case, the patient was left in soiled conditions, and there are explicit allegations that she died partly due to lack of nutrition and appropriate care. Faces and names surface in this narrative - an occupational therapist is singled out as a bright light among darker moments, but the broader picture is one of serious concerns about the consistency and quality of nursing care, including a social worker who did not return calls after repeated outreach.
Layered into the criticism of care quality are pointed comments about management and organizational culture. Several reviews describe frequent leadership turnover, including multiple directors of nursing (DONs) in a short span of time, which translates into shifting policies, unclear accountability, and a sense of instability. Families report that the new leadership often means new coordinators and social workers, with long-standing relationships and continuity disrupted. The upshot is a perception that "the higher ups" are out of touch with day-to-day patient needs, and that staff who might otherwise provide excellent care are left unsupported or misdirected. This sense of churn and inconsistent leadership feeds into broader concerns about whether the facility can sustain reliable, high-quality care for residents over time.
In addition to staffing and leadership concerns, there are concrete, repeated complaints about cleanliness, maintenance, and basic comforts. Reviewers recount rooms that are dirty or poorly maintained, with garbage not removed promptly, odors of urine, and laundry that seems to disappear or be delayed. Functional deficiencies - such as a broken washing machine that remains out of order for an extended period, or plumbing issues that cause overflowing toilets - compound the stress of living in the facility. There are mentions of items going missing, improper or inconsistent handling of medical supplies like lymphedema wraps, and delays in essential care such as pain management or hydration. In one egregious sequence, a resident waited hours for routine care, including water, and was eventually readmitted to the hospital for dehydration. The cumulative effect of these incidents is described as corrosive to trust and comfort, making a place that could be a safe harbor feel unsafe and disheartening.
Despite the pervasive criticisms, some reviewers note pockets of excellence and genuine affection between staff and residents. There are reports of aides and nurses who truly shine, providing not only basic care but also empathy, companionship, and a sense of being seen. Some families highlight individual staff members who offered personal touches, shared their cell numbers, or went above and beyond to ensure a patient's comfort. And there are also positive reflections on the rehabilitation programs and the overall atmosphere, which some find uplifting and encouraging, with bright common areas and purposeful activities that help residents stay engaged. Taken together, these mixed experiences illustrate that the facility is capable of delivering meaningful, compassionate care in some circumstances, even as it struggles with systemic issues in others.
Ultimately, the collection of experiences paints a complex portrait of St. Marys. For some families, the facility provides spiritual solace, attentive caregivers, and a reasonably comfortable living environment where residents can thrive with a degree of independence. For others, the same facility feels overwhelmed by staffing shortages, inconsistent leadership, and a cascade of practical problems - dirty rooms, delayed responses, and serious questions about safety and dignity. The strongest takeaway is that outcomes at St. Marys appear highly variable, likely influenced by factors like the specific wing, the current staff on shift, and the prevailing leadership at any given time. What remains clear across the narratives is a pressing need for more stable management, reliable staffing, rigorous attention to hygiene and safety, and a patient- and family-centered approach that keeps communication open and responses timely.
30 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Saint Mary's Manor is an assisted living community located in Cherry Tree, PA. Our community offers a range of amenities to ensure the comfort and convenience of our residents. Each apartment is fully furnished and includes cable or satellite TV, a kitchenette, telephone, and Wi-Fi/high-speed internet access. Our outdoor space provides residents with the opportunity to enjoy nature and relax in the fresh air.
At Saint Mary's Manor, we prioritize the well-being and happiness of our residents. Our dedicated staff provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. We also offer medication management services to ensure that each resident receives their medications on time. Our mental wellness program promotes emotional health and well-being.
Dining at Saint Mary's Manor is a delightful experience. We provide restaurant-style dining with delicious and nutritious meals prepared by our experienced chefs. Special dietary restrictions are accommodated to meet individual needs.
To keep our residents engaged and active, we have a variety of activities available. Resident-run activities encourage social interaction among community members while scheduled daily activities provide entertainment and enrichment opportunities.
In addition to our convenient amenities and care services, Saint Mary's Manor is conveniently located near two pharmacies for easy access to medications and seven places of worship for spiritual support.
At Saint Mary's Manor, we strive to create a warm and welcoming environment where seniors can thrive. Contact us today to schedule a tour and see how our assisted living community can enhance your loved one's quality of life.
Saint Mary S Manor is located at 171 Market Street, Cherry Tree, PA 15724 in Indiana County, Pennsylvania
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