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4.6 from 44 reviews
5 stars
40
4 stars
0
3 stars
0
2 stars
0
1 stars
4
Overall Review of Griswold Home Care - Lehigh Valley, PA
common32 reviews mention this
Care team feels kind and professional
Many residents and families describe the staff as consistently kind, respectful, and professional.
Across many reviews, families describe office staff and caregivers as respectful, caring, and easy to work with. Several mention clear communication—such as being informed about changes—and coverage that helps families feel supported. A number of reviews also highlight caregivers who bring comfort and friendliness, not just hands-on assistance.
differentiator15 reviews mention this
Care is matched and scheduled
Residents and families report they were helped with caregiver matching and scheduling that fits changing needs.
Multiple reviews say the team worked to line up caregivers who were a good fit, including during transitions after hospital stays. Families also describe flexibility—adjusting care levels based on health changes—and using the office for support when plans need to shift. Several reviews mention that coverage and communication helped reduce stress for in-home caregiving.
common4 reviews mention this
Support for complex health needs
Reviews describe in-home support used for higher-need situations like hospice, dementia, and post-hospital recovery.
Some families describe getting help quickly when a loved one was discharged from the hospital, including needing an aide during the early period at home. Others mention hospice care and describe feeling assured about overnight support during a decline. At least one review also describes care for advanced dementia with a live-in nurse, with caregivers described as patient and attentive.
caveat4 reviews mention this
Inconsistent caregiver quality is a concern
A smaller set of reviews raise serious concerns about caregiver quality, communication, and follow-through.
While many reviews are positive, some describe caregivers who did not provide appropriate support, including issues with behavior, punctuality, and needing constant supervision. Others report poor communication, lack of back-up help, or unresolved reimbursement concerns. A separate review also raises a concern about caregivers not speaking English.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Transportation
Lehigh Valley International (2 miles away)
Nearby Places of Interest
This area of Allentown, Pennsylvania offers a convenient and accessible location for seniors looking to settle down. With various places of worship nearby, including St Peter's Preschool and City Limits Assembly of God, residents can easily foster their spiritual well-being. The proximity to physicians such as St. Luke's Valley Family Practice and Neurosurgical Associates-Lvpg ensures easy access to medical care. Additionally, the abundance of restaurants like Copperhead Grille and Five Guys Burgers & Fries provide options for dining out. Pharmacies such as Rite Aid and Walgreens are also within reach for medication needs. The area is also served by reliable transportation options with Lehigh Valley International Airport just 2.1 miles away. Overall, this part of Allentown offers a diverse range of amenities that cater to the needs of seniors in search of a vibrant community with essential services within close reach.
Places of Worship
St Peter's Preschool (0 miles)
City Limits Assembly of God (1.9 miles)
Dubbs Memorial Ucc (2.5 miles)
Christ Lutheran Church (3.4 miles)
Physicians
St. Luke's Valley Family Practice (0.4 miles)
Jafri, Zehra Abw Saint Lukes Pediatric Associates (1.1 miles)
Neurosurgical Associates-Lvpg (1.7 miles)
St Lukes Emergency Care Specialist - John C Pretosh Do (1.9 miles)
Orthopaedic Associates of Bethlehem & Easton (1.9 miles)
Doctors' Pavilion at St Luke's University Hospital – Bethlehem Campus (2 miles)
Coordinated Health (2 miles)
Restaurants
McDonald's (0.5 miles)
Copperhead Grille (1.1 miles)
Waffle House (1.1 miles)
Sonic Drive-In (1.1 miles)
MOD Pizza (1.3 miles)
Five Guys Burgers & Fries (1.4 miles)
Bethlehem Diner (1.4 miles)
Pharmacies
Rite Aid (0.7 miles)
Ritter Pharmacy (1.2 miles)
CVS Pharmacy (1.5 miles)
CVS Pharmacy (1.8 miles)
Walgreens (1.9 miles)
CVS Pharmacy (2.4 miles)
CVS Pharmacy (2.8 miles)
Hospitals
Muhlenberg Hospital Center (1.9 miles)
St Lukes Hospital Human Resources Department (2 miles)
Singh Sandeep MD - Good Shepherd Rehab Hospital (2.8 miles)
Diagnostic Care Center (3.8 miles)
Lehigh Valley Hospital (3.8 miles)
St Luke's Hospital (3.9 miles)
St Luke's Radiology/X-Ray-Allentown Campus (3.9 miles)
Transportation
Lehigh Valley International Airport (ABE) (2.1 miles)
Trans Bridge Bus Stop - Lehigh Valley International Airport (2.2 miles)
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Home health care aides provide vital medical and non-medical support to individuals at home, assisting with daily living activities and promoting emotional well-being, while the demand for these services increases due to an aging population. Families benefit from in-home care's flexibility and cost-effectiveness but face challenges like scheduling consistency and caregiver turnover.
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Lehigh Valley International (2 miles away)
Clean, spacious rooms with friendly staff and a wide range of activities.
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