Regency Woodland

4710 Sunnyside Road Se, Salem, OR 97314

For more information about senior living options: (844) 490-3973

3.6 from 14 reviews
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Assisted Living

Overall Review of Regency Woodland

Pros

  • pro The morning shift caregivers are amazing.
  • pro The staff are hard working and dedicated to providing the best care possible.
  • pro The residents are happy and enjoy activities, church, and entertainment.
  • pro The staff act like an extended family to the residents.
  • pro The food is wonderful and there are a variety of activities and outings to keep everyone thriving.
  • pro Nancy Steers-Crist is wonderful and has improved care.
  • pro Kari Towery, RN, goes above and beyond helping with Mom's care.
  • pro Brandie is a wonderful caregiver who shows compassion and concern.

Cons

  • pro The turnover rate is terrible, with many call-outs and coworkers not wanting to work.
  • pro There is constant bullying and favoritism from managers and medtechs.
  • pro There is a lack of compassion for residents.
  • pro Many workers are not professional and gossip with residents.
  • pro The activity director Gayle is not creative and does not schedule rides on time.
  • pro Cheryl bullies workers and residents, yells at them, and has an unsuitable work ethic.
  • pro The food is bad and residents complain at almost every meal.
  • pro The building smells, is not properly cared for, and ceiling leaks go unfixed for months.
  • pro Administration cares only about bonuses and their own pocketbooks.
  • pro The reviewer warns against taking loved ones there, saying they would be unhappy.

Review

Regency Woodland in Salem comes across in these accounts as a place of striking contrasts, where moments of genuine warmth and proper care sit side by side with real frustrations about leadership, workload, and the physical upkeep of the building. On one hand, there are repeated affirmations from staff and families that the residents are treated with kindness, that teamwork sometimes shines, and that the day-to-day care can be deeply compassionate. On the other hand, there are persistent complaints about turnover, call-outs, and a culture that some feel tolerates or even encourages unprofessional behavior. Taken together, the picture is of a community with real strengths in caregiving and resident life, tempered by significant governance and maintenance challenges.

Several reviewers describe a turnover problem and a troubling morale climate. The comments about "the turn over rate" and "so many call outs" suggest a facility stretched thin, with workers sometimes reluctant to stay or to fully commit to the team. The sense that coworkers don't collaborate, and that bullying and favoritism can come from managers or certain medtechs, appears repeatedly. In these voices, residents can be affected by a workplace culture that feels punitive or misaligned with compassionate care. Specific names surface in critiques of daily interactions - Gayle, the activity director, is seen by some as lacking creativity and punctuality with scheduling rides; Cheryl is described as bullying and unpleasant, with work ethic that many find unsuitable for her roles as medtech and caregiver. Taken individually or together, these accounts frame a core concern about a management layer that may not consistently model the teamwork and respect that residents deserve.

Environmental and maintenance issues also crop up with alarming clarity. Several reviewers point to the building's physical state as a problem: a persistent smell in the building, leaks in the ceiling that have gone unaddressed for months, and maintenance gaps that leave residents with an environment that feels neglected. These concerns are not abstract; they translate into a sense that the facility is not always keeping up with essential upkeep, which can affect both the daily experience of living there and the overall perception of safety and dignity for residents. Food quality is another material concern - some reviews describe it as bad and a frequent source of resident complaints - while others report more favorable impressions of meals and dining. The range of commentary on nutrition and house condition underscores a broader question about consistency and accountability in facility operations.

Yet the narrative is not only about problems. A sizable portion of the reviews highlight the positive energy, dedication, and affection that staff bring to the job. The morning shift caregivers are singled out as amazing, with many reviewers calling the staff hard-working and genuinely devoted to delivering good care. In many accounts, residents appear content and engaged: there is church on Wednesdays, regular entertainment, and outings that residents enjoy. Reviewers mention activities and opportunities to go shopping or listen to music and watch horse races, experiences that many residents value highly, especially after restrictions during COVID. The sense conveyed in these moments is of a living community where residents form friendships, feel supported by caregivers, and find meaningful engagement in daily life.

The tension between an able and caring front-line staff and a troubled administrative culture becomes particularly sharp in some reviews. There are strong declarations - some exclaiming that Regency Woodland is a great place to work, thanks to the sense of family among staff and the warmth they show residents, while others declare the administration to be "HORRIBLE" and accuse leadership of prioritizing bonuses and personal gain over resident well-being. These divergences suggest that experiences can be highly dependent on who you work with and which leadership is in place at any given time. When administration is criticized for focusing on financial incentives rather than people, it raises anxieties about long-term sustainability and trust between families, residents, and staff, even as the immediate care on the floor may be solid.

In one of the most poignant threads, a family story offers a detailed, heartfelt portrait of individual excellence within the system. They describe their mother living at Regency Woodland for three years, with distance complicating their ability to manage care from afar. Yet they speak with gratitude about the staff who cared deeply for their mother: Kari Towery, RN, who often went above and beyond; Brandie and Kim, who showed compassion and kept their mother in a dignified, comfortable state; and Kurt, who was dependable for handyman tasks that helped keep the apartment feeling like home. They credit Nancy Steers-Crist, who became Executive Director mid-2016, with improving care and cultivating a warm, home-like environment. The emotional weight of their testimonial - comprising gratitude, trust, and an acknowledgment of the intense sadness of losing a loved one - speaks to a core truth: the people who show up every day can make a profound difference. Even as they reflect on the human capacity for care, they cannot escape the reality that paying for it and entrusting someone else with a loved one's life is an inherently difficult and emotional decision.

Taken as a whole, the reviews sketch Regency Woodland as a facility of dualities. It is a place where residents can feel truly cared for by a dedicated cadre of caregivers who create a sense of family and community, where Church, music, and activity programming can enrich daily life, and where caregivers can be strong advocates who form meaningful bonds with families. But it is also a place where leadership issues, inconsistent administrative priorities, and ongoing maintenance challenges can undermine a sense of stability and professional fulfillment. The experiences vary widely between shifts, departments, and tenure; a caregiver might delight in a resident's bright smile one day and encounter a tense, stressful atmosphere the next due to administrative decisions or staffing shortages.

For anyone considering Regency Woodland, these perspectives suggest a need for careful, informed engagement. Prospective families should seek the latest information on administration, maintenance responsiveness, and the current culture among staff. If you value a warm, person-centered caregiving environment and want to be part of or witness a close-knit team, you may find that Regency Woodland delivers meaningful connection and high-quality care in many cases. If your priority is a flawlessly seamless operation with consistently pristine facilities and uniformly supportive leadership, you may wish to ask pointed questions about turnover, how conflicts are resolved, how maintenance requests are tracked and completed, and what steps are being taken to address concerns about bullying or unprofessional behavior. The bottom line is that Regency Woodland holds potential for real, compassionate care - and it also faces significant, real challenges that can color both the resident and family experience depending on when and where you are within the community.

Features

Housing

  • 40 resident community capacity 40 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Regency Woodland in Salem, OR is a premier assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community provides a home-like environment with fully furnished accommodations and various amenities to enhance the quality of life for its residents.

Each apartment is equipped with cable or satellite TV, Wi-Fi/high-speed internet, a kitchenette, and a small library. Residents can enjoy their meals in the elegant dining room, where restaurant-style dining is provided with options for special dietary restrictions. Housekeeping services are also available to maintain cleanliness and tidiness.

Regency Woodland goes above and beyond by offering 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is provided to ensure that residents receive their medications on time. Additionally, there is a mental wellness program in place to promote emotional well-being.

The community encourages an active lifestyle through resident-run activities and scheduled daily activities. There are also numerous nearby cafes, parks, pharmacies, physicians, restaurants, transportation options, places of worship, and hospitals for residents' convenience.

At Regency Woodland in Salem, OR, residents can experience the perfect blend of independence and support in a vibrant community that values their individual needs and preferences.

Nearby Places of Interest

Parks

  • Woodmansee Park (0.1 miles)
  • Sumpter School City Park (0.7 miles)
  • Wes Bennett Park (1.2 miles)
  • Bryan Johnston Park (1.5 miles)
  • Fircrest Park (1.7 miles)
  • McKinley School City Park (2.2 miles)
  • Nelson Park (2.3 miles)

Restaurants

  • The Original Pancake House (0.1 miles)
  • Muchas Gracias Mexican Food (0.2 miles)
  • Jersey Mike's (0.2 miles)
  • MOD Pizza (0.2 miles)
  • Qdoba Mexican Eats (0.3 miles)
  • Applebee's (0.4 miles)
  • McDonald's (0.5 miles)

Pharmacies

  • Rite Aid (0.2 miles)
  • Walgreens (0.3 miles)
  • Walmart Pharmacy (0.7 miles)
  • Safeway Pharmacy (1.1 miles)
  • Kaya Shack South Salem Dispensary (1.2 miles)
  • Walgreens (1.2 miles)
  • Avalina Pharma08256943 (1.3 miles)

Cafes

  • Dutch Bros Coffee (0.5 miles)
  • Starbucks (0.9 miles)
  • Dutch Bros Coffee (1.1 miles)
  • Panera Bread (1.9 miles)
  • Dutch Bros Coffee (2.8 miles)
  • Dutch Bros Coffee (3.1 miles)
  • Dutch Bros Coffee (3.5 miles)

Places of Worship

  • Queen of Peace Parish (0.9 miles)

Physicians

  • Urgent Care Clinic South (1.1 miles)
  • Happy Doc Family Medicine (1.2 miles)
  • Willamette Sleep Center (1.4 miles)
  • Salem Clinic (1.5 miles)
  • Pain Management Northwest (1.7 miles)
  • Braille Plus (2 miles)
  • Salem Hospital (2.2 miles)

Hospitals

  • DaVita Salem At Home (1.4 miles)
  • River Road Surgery Center (2.5 miles)

Transportation

  • Amtrak (3.2 miles)

Frequently Asked Questions

Where is Regency Woodland?

Nearby Communities

Assisted Living in Nearby Cities

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