Information last verified:
4138 Market Street North East, Salem, OR 97314
For more information about senior living options: (844) 490-3973
Shauna’s customer service and passion were outstanding. Shauna has a great heart. The staff did a very good job making residents comfortable and showed kindness the whole time. The outside is beautiful. The remodel is looking great, and the atmosphere and staff are greatly appreciated. The staff were helpful in assisting with the move-in process and guided the family through the initial steps; everyone has been friendly. The facility and grounds are clean and well kept, with a friendly staff and scrumptious meals. Lancaster Village takes real good care of its residents. Residents love living there. There is a night-and-day difference in care.
Administration turns a blind eye to staff refusing to wear masks despite the state mandate, even with pictures proving the behavior. A med tech refused to administer medication to the dying mother until hospice sent an RN. Staff yelled at each other in the lobby while residents were watching a movie. A med tech was caught sleeping in the lobby while the mother needed medications and catheter care. Administration’s response is only apologetic with no real accountability or action. The staff RN commented on hairstyles in family pictures instead of showing compassion and respect. The daughter had to personally administer hospice medications around the clock to her mother, effectively becoming the caregiver while the facility was paid thousands. The staff are kind but evidently not properly trained, leading to safety concerns like not having supplies ready and using used gloves, which could lead to infection. The turnover rate is ridiculous, indicating significant staffing instability.Lancaster Village in Salem is best suited for families seeking a warm, home-like environment where long-standing, caring staff routinely goes the extra mile for residents. The community earns its strongest endorsements from families who value intimate attention, calm daily routines, and a sense that their loved ones are known by name and treated with kindness. It works well for seniors who may have dementia or ambulatory needs that require steady, compassionate support, and for those who want a facility to feel less institutional and more like a supportive extended family. In short, this is a solid fit for families prioritizing genuine caregiver relationships, a pleasant environment, and meaningful continuity of care over pristine uniformity in operations.
Those who should consider alternatives are families for whom flawless governance, zero turnover, and airtight clinical controls are non-negotiables. If critical criteria include uniformly consistent med administration, rigorous training with zero lapses, or absolute adherence to policy in every moment, Lancaster Village may fall short. Administrators and staff lapses that spill into the resident experience, timeliness of meds, staff coordination during busy moments, or visible gaps in infection-control practices, can undermine confidence for families with high-security expectations. For these families, a facility with more transparent accountability and fewer visible gaps in daily operations might be a better fit.
The strongest positives at Lancaster Village are tangible and repeatedly echoed by residents and families: principle-driven care from staff, a leadership presence that keeps promises, and an atmosphere that feels comfortable rather than clinical. The facility’s remodeling contributes to a welcoming, refreshed feel, and the grounds and dining operation reinforce a sense of daily stability. Staff members frequently described as loving and patient translate into reliable assistance for routine needs and health changes, including transition between levels of care. Families with relatives who thrive on predictable routines report real value in the attention and responsiveness that caregivers provide, and several long-term residents express genuine preference for Lancaster Village over other local options.
Yet the most consequential drawbacks center on governance and execution at the point of care. Reviews highlight gaps in staff training, inconsistent supply readiness, and a high turnover that can leave new aides on their own too soon. Instances of sloppy practices, such as delays in medication delivery, a lack of oversight during demanding shifts, and moments of staff discord observed in common areas, pose real risks for residents, particularly those with complex medical needs or dementia. The concern is amplified when administrative responses are limited to apologies without demonstrable improvements, and when personal care moments are compromised by management missteps or understaffed periods. These factors do not erase the care that is delivered; they do, however, significantly color the overall risk/benefit assessment.
The key to leveraging Lancaster Village’s strengths while mitigating its weaknesses lies in a disciplined, proactive engagement. Families that insist on ongoing oversight, clear lines of accountability, and visible staffing stability will want to verify current leadership stability, request concrete staffing metrics, and observe daily operations during peak times. The community’s bright spots, compassionate care teams, a supportive leadership voice, and a resident-centered dining and activity culture, can translate into a high-quality, low-stress living experience when paired with rigorous care planning and steady governance. For families comfortable with ongoing collaboration and a willingness to advocate for their loved one, Lancaster Village offers meaningful value and a believable path to a secure, satisfied retirement or assisted living arrangement.
In the end, Lancaster Village becomes a strong recommendation for households prioritizing warmth, continuity, and a genuine sense of belonging over pristine uniformity in every policy touchpoint. It is less ideal for those who cannot accept intermittent lapses in training, documentation, or med administration, or for families unwilling to actively monitor and push for improvements. Prospective movers should schedule a thorough tour, engage with the management team, request recent care plans and staffing data, and speak candidly with current residents and their families. If stability in administration and flawless operational consistency can be achieved, Lancaster Village stands to deliver the same trusted, family-like experience that many families already praise.
36 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Lancaster Village in Salem, OR is an ideal assisted living community that offers a range of amenities and care services to ensure the comfort and well-being of its residents. The spacious and fully furnished apartments are equipped with cable or satellite TV, a kitchenette, telephone, and Wi-Fi/high-speed internet to provide convenience and entertainment options.
At Lancaster Village, residents can enjoy delicious meals served in a restaurant-style dining setting. The community also accommodates special dietary restrictions to cater to individual needs. Additionally, there is a small library where residents can indulge in their love for reading.
The care services provided at Lancaster Village are designed to promote independence while ensuring 24-hour supervision and assistance with daily activities such as grooming, dressing, bathing, and transfers. The dedicated staff members also offer medication management and provide support for those with diabetes through specialized diet plans.
To enhance mental wellness, Lancaster Village offers a comprehensive mental wellness program that focuses on addressing emotional well-being.
Residents have the opportunity to engage in various activities organized by the community or run by fellow residents. These activities foster socialization and keep residents active throughout their stay. With numerous cafes, parks, pharmacies, restaurants, hospitals, places of worship nearby, there are plenty of options for outings or visits from family and friends.
When it comes to move-in coordination and housekeeping services, Lancaster Village ensures a smooth transition into their community by providing assistance every step of the way. Outdoor spaces within the community allow residents to enjoy fresh air and nature.
Overall, Lancaster Village in Salem, OR provides a supportive environment for seniors looking for assisted living with excellent amenities and care services that meet their individual needs while fostering independence and promoting an active lifestyle.
Lancaster Village is located at 4138 Market Street North East, Salem, OR 97314 in Marion County, Oregon
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