Marquis Senior Options

Pros

• The staff goes above and beyond for all residents.
• The atmosphere is full of joy, and the food is above reproach.
• There is full faith that the staff will rectify issues completely.
• Anyone needing a facility should consider Marquis Piedmont.
• Over the years, the care and staff have continued to improve significantly.
• A visitor in October was impressed with the staff.

Cons

• There was money missing and the issue has not yet been resolved.
• The staff is lazy.
• The call light has been on for about 45 minutes.
• The staff does not speak unless spoken to.
• The sign-in book is a joke; they have no idea who's in the building or how to locate a resident.
• The reviewer would not send their dog to this place.
• The reviewer describes the care as cruel and unusual.
• The reviewer is mind blown and wishes this wasn't their friend's last place to call home.

Review

A resident describes their time at Marquis Piedmont as lasting about a year, with additional periods in a rehab facility. Across their experience, they emphasize that the staff consistently go above and beyond for all residents. They paint an atmosphere that feels joyful and uplifting, and they praise the food as being "above reproach." Despite these strong positives, they note a concern: some cash went missing, and the issue has not yet been resolved. Nevertheless, they express complete faith in the staff to rectify the matter in full and suggest that anyone in need should consider this facility.

In another part of their reflections, the same reviewer highlights noticeable, ongoing improvements in care and staffing over the years. They mention a stop by in October during which they were impressed by what they observed in terms of how the staff carried themselves and attended to residents. The tone here is one of optimism and confidence that the quality of care has continued to rise, reinforcing their belief in Marquis Piedmont as a capable and caring place.

Yet not all experiences are glowing. A separate, strongly critical note declares, "I wouldn't send my dog to this place." The writer describes a recent week of visits during which they felt the staff were lazy. An extended visit of about an hour was marred by a call light that remained on for roughly 45 minutes. They describe this as cruel and unusual, and they allege that staff do not speak unless spoken to, contributing to an sense of being unwelcome. The sign-in book is called "a joke," and they claim there is no clear understanding of who is in the building or where a resident's room is located. The reviewer's frustration is palpable, ending with the sentiment that this should not be the last place they would want their friend to call home.

Taken together, the reviews present a picture of a facility with strong, positive qualities and a potential for improvement that seems uneven across experiences. On the one hand, there are repeated affirmations of dedicated staff, a cheerful atmosphere, and high-quality meals, along with comments from those who have seen progress over time. On the other hand, there are explicit grievances about responsiveness, communication, and administrative clarity, particularly highlighted by the recent troubling visit and the sign-in practices.

The contrast between these perspectives suggests that Marquis Piedmont may offer a solid foundation of care and warmth, but that there are real concerns about responsiveness and organization that can color a family member's or visitor's experience. The firsthand accounts emphasize that staff dedication and a positive environment exist, while also underscoring that issues around call lights, staff attentiveness, and record-keeping can lead to serious dissatisfaction.

For anyone considering Marquis Piedmont, these reviews underscore the importance of firsthand observation and asking pointed questions. If you're evaluating this facility, it could be helpful to observe how staff respond during a busy moment, inquire about call-light response times, review the sign-in or resident-tracking procedures, and seek multiple perspectives from different staff members and residents. The facility may well offer the strengths that some reviewers highlight, but it's prudent to scrutinize the areas where others have reported deficiencies before making a decision.

Cafes

• Dutch Bros Coffee (0.3 miles)
• Starbucks (0.4 miles)
• Peet's Coffee and Tea (0.5 miles)
• Coava Coffee Roasters (1.1 miles)
• King's Hookah Lounge (1.6 miles)
• Common Grounds Coffee House (2.2 miles)
• Dutch Bros Coffee (2.8 miles)

Restaurants

• McDonald's (0.3 miles)
• Hey Love (0.5 miles)
• Blossoming Lotus (0.5 miles)
• Bar Casa Vale (0.6 miles)
• Fire on the Mountain (0.6 miles)
• Wayfinder Beer (0.7 miles)
• Produce Row Cafe (0.7 miles)

Pharmacies

• Walgreens (0.4 miles)
• Fred Meyer Pharmacy (1.1 miles)
• Rite Aid (1.2 miles)
• Rite Aid (1.3 miles)
• CVS Pharmacy (1.3 miles)
• Safeway Pharmacy (1.4 miles)
• CVS Pharmacy (1.4 miles)

Physicians

• Legacy Medical Group (0.5 miles)
• Legacy Medical Group-Emanuel (1.1 miles)
• Family Medical Group, PC (1.5 miles)
• To Summy Od Myoptic Optometry Dr Summy To Optometrist Portland (1.6 miles)
• Good Samaritan Building 1 (1.9 miles)
• ZoomCare (2.3 miles)
• Richmond Family Health Center (2.4 miles)

Transportation

• Amtrak (1 miles)
• TriMet Hollywood/NE 42nd Ave Transit Center (1.8 miles)

Parks

• Alberta Park (1 miles)
• Oregon Park (1.1 miles)
• Colonel Summers Park (1.1 miles)
• Irving Park (1.2 miles)
• Governor Tom McCall Waterfront Park (1.3 miles)
• Laurelhurst Park (1.8 miles)
• Overlook Park (1.8 miles)

Hospitals

• Legacy Emanuel Childrens Hospital (1.2 miles)
• Randall Children's Hospital (1.2 miles)
• Legacy Emanuel Burn Center (1.2 miles)
• Legacy Good Samaritan Medical Center (2 miles)
• Shriners Hospitals For Children (2.4 miles)
• Portland VA Medical Center (2.6 miles)
• Doernbecher Children's Hospital (2.6 miles)

Theaters

• Regal Pioneer Place (1.2 miles)
• Hollywood Theatre (1.8 miles)

Places of Worship

• St Rose Catholic Church (2.5 miles)