Ashley Manor N. Oregon

995 North Oregon Street, Ontario, OR 97914

For more information about senior living options: (844) 490-3973

4 from 5 reviews
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Assisted Living Board and Care Home

Overall Review of Ashley Manor N. Oregon

Pros

  • pro The staff are very hardworking and go above and beyond to meet residents' needs.
  • pro The staff are wonderful with residents and keep families connected with photos.
  • pro Administrators greet visitors warmly and provide a welcoming tour.
  • pro The facility is beautiful, with butterflies and a pleasant aroma of fresh sweet rolls.
  • pro Rooms are generously sized and well maintained.
  • pro The staff answer questions thoroughly and attentively.
  • pro The environment feels like a home with lovely staff, making it easy to imagine living there.
  • pro The North Oregon Ashley Manor location is convenient, within walking distance to downtown Ontario and local markets.
  • pro The staff and administration work hard to ensure residents have the best experience.
  • pro The facility is recommended for those seeking a home-like environment with caring staff.

Cons

  • pro They would never recommend this facility.
  • pro The staff did not provide enough food for the resident; he was hungry.
  • pro He was served only corn flakes on the second day and only a muffin on the third day for breakfast.
  • pro The bed was left unmade when he returned to his room.
  • pro Medications were found in the nightstand with unclear origin, potentially life-threatening.
  • pro A bed-ridden resident had his head hanging off the edge of the bed and could not call for help because the call light was out of reach.
  • pro The staff were exhausted, working multiple split shifts with little rest, averaging barely four hours of sleep between shifts.
  • pro The facility refused to refund money for the short stay.

Review

The set of remarks about elder care in Ontario, Oregon, paints a picture of two very different experiences, each centered on the people who work there and the environment in which seniors live. Across these voices, care during challenging times - particularly when visiting is restricted - emerges as a defining concern. The range of comments speaks to both the warmth and dedication of some staff and to serious red flags raised by others, illustrating how mixed impressions can be even within the same community.

At Aarenbrooke on North Oregon, the tone is overwhelmingly positive and personal. One reviewer describes a welcome so warm that it felt like a first impression of a home rather than a medical facility. The administrator and her assistant greeted the visitor warmly and gave a thorough tour of a "beautiful facility." The rooms are noted as generously sized, and the administrator answered every question in detail, to the point of the reviewer thinking, "I'd live here." The sensory details added to the sense of home - the building smelled like fresh sweet rolls baking, and the friendly staff offered a delicious roll straight from the oven. The reviewer emphasizes the emotional impact of such hospitality during a time when family members can't always visit in person, and conveys gratitude for the staff's ongoing efforts to keep residents healthy and to share moments (like photos) that show loved ones doing well.

The same set of impressions extends beyond warmth and ambiance to a broader sense of care during an epidemic. The reviewer notes that staff are "very welcoming" and "going above and beyond" to meet the needs of residents and their families. The overall message is one of thankfulness for a team that actively protects health and maintains communication with families, even as external circumstances limit in-person contact. The review frames the experience at Aarenbrooke as one where the human touch - availability, attentiveness, and a home-like atmosphere - matters just as much as clinical care.

In addition to the subjective warmth, another reviewer voices strong praise for Ashley Manor on North Oregon, describing it as a great building with a prime location. The facility is positioned within walking distance of downtown Ontario, markets, and other amenities, which is highlighted as a significant advantage for residents who like to be out and about. The staff and administrators are portrayed as hardworking, with a clear commitment to ensuring residents have the best possible experience. The sentiment is reinforced by an explicit acknowledgment of the staff's daily efforts: "The staff is amazing with the residents? Always doing their jobs and going beyond expectations." Taken together, those observations sketch a picture of a lively, engaged community where staff actively cultivate a positive living environment for seniors who enjoy activity and social connection.

There is a recurring impression of a well-managed setting that balances routine care with a sense of homeliness. The combination of a strong staff culture - marked by dedication, responsiveness, and personal touches - and an appealing physical environment appears to provide comfort to families seeking a place that feels like a home rather than a strict institution. The reviewer's repeated emphasis on the staff's hard work and the building's convenient location contributes to the overall sense that Ashley Manor North Oregon is a place where residents can thrive with supportive, attentive caregivers.

Against these positive impressions, there exists a sharply negative experience tied to Ashley Manor on Oregon Street, also in Ontario, but dating from January 5, 2018. A family member recounts a distressing sequence of events involving their 93-year-old father. He reportedly begged to leave after the second day and refused to stay by the third, citing inadequate nourishment, with corn flakes for breakfast on the second day and a muffin on the third. The staff reportedly confirmed that a planned menu was followed, but the observer remained unconvinced, choosing to withdraw the father during the day. Inside the facility, the reviewer describes additional concerns: a bed left unmade, a lack of clear accountability around medications found in the nightstand, and warnings about potential safety risks. The father's experience is described as miserable, and the reviewer mentions a bedridden resident whose head was hanging off the bed with an inaccessible call light due to its distance, amplifying fears about resident safety and response times.

Questions of resource strain and staff welfare also surface in this negative account. The family reports seeing staff exhausted, working multiple split shifts with only short bursts of rest - roughly four hours of sleep between shifts - which raises broader concerns about safety, quality of care, and the ability to respond promptly to residents' needs. When the family sought a partial refund for the short stay, their request was denied, further contributing to a sense of dissatisfaction and mistrust. In sum, this account portrays a facility where nutritional concerns, safety lapses, medication handling ambiguities, and severely taxing work conditions undercut any potential sense of security for residents and their families.

Taken together, these reviews illustrate a spectrum of experiences within related elder-care settings in Ontario. They underscore the core importance of attentive, present staff who can maintain health and safety, provide clear communication, and create a welcoming, home-like environment - especially when families cannot be physically present. Yet they also illuminate how quickly concerns about meal quality, medication safety, room upkeep, and staff fatigue can erode trust and confidence in a facility. For families evaluating care options, the stories suggest a careful, multifaceted approach: visit in person when possible, ask detailed questions about nutrition and menus, review medication handling and safety protocols, inquire about staffing patterns and rest periods, and seek transparent policies on disputes and refunds. Above all, these experiences reinforce that the human element - the willingness of caregivers to go beyond basic duty and to treat residents with dignity and warmth - remains central to the quality of elder care.

Features

Housing

  • 14 resident community capacity 14 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Ashley Manor N. Oregon in Ontario, OR is a board and care home that provides personalized care services for seniors in a comfortable and homelike environment. The community offers fully furnished accommodations and features amenities such as a dining room, outdoor space, and Wi-Fi/high-speed internet to ensure residents' comfort and convenience.

At Ashley Manor N. Oregon, residents receive assistance with activities of daily living, including bathing, dressing, and transfers. The dedicated staff also coordinates with healthcare providers to ensure that each resident's medical needs are met. Medication management is provided to ensure the proper administration of medications.

Dining at the assisted living community is tailored to individual dietary restrictions, ensuring that residents receive nutritious meals that meet their specific needs. Additionally, special dietary restrictions can be accommodated upon request.

To enhance the social and recreational life of residents, scheduled daily activities are organized to promote engagement and companionship among peers. The community is conveniently located near two cafes for outings or socializing outside the premises. There are also several parks nearby for outdoor relaxation or exercise.

For added convenience, Ashley Manor N. Oregon is located close to various amenities such as pharmacies, physicians' offices, restaurants, transportation options (including medical transportation), places of worship, and hospitals. This proximity ensures easy access to essential services and resources for both residents and their families.

Overall, Ashley Manor N. Oregon in Ontario, OR offers a supportive environment where seniors receive personalized care services while enjoying a range of amenities designed to meet their physical, emotional, and social needs.

Nearby Places of Interest

Transportation

  • U-Haul Neighborhood Dealer (0.4 miles)
  • Arrow Express (0.7 miles)
  • Alamo (1.3 miles)
  • U-Haul Neighborhood Dealer (1.5 miles)
  • Budget Truck Rental (1.6 miles)
  • U-Haul Neighborhood Dealer (2.2 miles)
  • Enterprise Rent-A-Car (2.6 miles)

Places of Worship

  • Harvest Rock City Church (0.5 miles)
  • Celebration Church Of God (0.5 miles)
  • Origins Faith Community (0.5 miles)
  • Love In The Name Of Christ (0.7 miles)
  • First Assembly of God (0.8 miles)
  • General Conference Of Seventh-Day Adventists (0.8 miles)
  • Southern Baptist Convention (0.9 miles)

Physicians

  • Valley Family Health Care (0.7 miles)
  • Eastern Oregon Wellness Center (0.9 miles)
  • Saint Alphonsus Medical Group — Ontario, General Surgery, Urology (1 miles)
  • Treasure Valley Pediatric Clinic PC (1.2 miles)
  • PPCC Urgent Care Clinic (1.3 miles)
  • Physicians Primary Care Center (1.4 miles)
  • Dr Pitts. Opthalmology (1.7 miles)

Restaurants

  • Winners Horseshoe Park (0.8 miles)
  • Brewsky's Broiler (0.8 miles)
  • Far East Restaurant (0.8 miles)
  • The Dog House (0.8 miles)
  • Ogawa's Teriyaki Hut (0.9 miles)
  • Gandolfo's New York Deli (0.9 miles)
  • Tacos El Primo (0.9 miles)

Pharmacies

  • Walmart Pharmacy (0.9 miles)
  • Rite Aid (1 miles)
  • Walgreens (1.3 miles)
  • The Prescription Pad (1.9 miles)
  • Ontario Pharmacy (1.9 miles)
  • Good Neighbor Pharmacy (2.1 miles)
  • Albertsons Pharmacy (2.7 miles)

Cafes

  • Cibi Coffee & Edibles (1 miles)
  • Jolts & Juice Co (1.3 miles)

Hospitals

  • Saint Alphonsus General Surgery Ontario (1.1 miles)
  • Saint Alphonsus Medical Center Emergency Department (1.1 miles)

Parks

  • Ontario Parks Division (1.4 miles)
  • The Playground Ontario (1.6 miles)
  • Ontario State Recreation Site (2 miles)
  • Kiwanis Park (2.5 miles)
  • Kiwanas park (2.5 miles)
  • Fruitland Community Park (2.9 miles)

Frequently Asked Questions

Where is Ashley Manor N. Oregon?

Nearby Communities

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