Cascade Valley Assisted Living and Memory Care

Pros

• The facility has friendly and caring staff who are always checking on the residents.
• Residents enjoy good food and a welcoming environment.
• The staff is genuine, compassionate, and dedicated to ensuring the happiness and safety of their patients.
• The facility is clean, quiet, and well-maintained, with nice rooms available.
• There are many activities for residents to engage in, fostering a supportive community.
• The tour of the facility was impressive, with helpful staff addressing all questions and concerns.
• Overall experiences at Cascade Valley Assisted Living have been positive, with appreciation for the attentive care provided.

Cons

• The staff does not provide adequate assistance to the elderly, and in some cases, their interventions have been counterproductive.
• There are concerns about the lack of communication with the facility, as many attempts to reach staff result in answering machines and no callbacks.
• Despite a clean environment, some residents reported insufficient training among the care staff, particularly in memory care.
• A review mentioned that the overall care level and attentiveness were lacking for a resident classified as a care level 5.
• Adjustments or improvements promised by management regarding activities and signage still remain unaddressed after several months.
• Frequent changes in staff have led to inconsistency in care experiences for residents.

Review

Cascade Valley Assisted Living and Memory Care has garnered a range of opinions from families regarding the quality of care and environment offered to residents. Many reviews emphasize the warmth and friendliness of the staff, detailing personal experiences that highlight their compassion and attentiveness towards the residents' needs. One reviewer noted how pleased they were with the facility’s constant check-ins on their loved one, describing the overall atmosphere as supportive and welcoming. Many families express appreciation for the quality of food provided, adding that hot meals are a part of daily life at Cascade Valley.

Despite these positives, some reviews draw attention to discrepancies between initial impressions during tours and actual care experiences. One family member voiced concerns about communication issues related to physician orders and medication administration, leading to significant health-related behaviors in their relative. They highlighted that while care staff showed genuine compassion, there seemed to be gaps in training specifically tailored for memory care situations. This inconsistency created an alarming situation where they felt their loved one might have suffered due to inadequate attention from staff.

The thoroughness of tours given by staff members like Heather was praised in multiple accounts. Reviewers appreciated being guided through various room options, gaining insight into what living there would entail. The thoughtfully arranged model rooms enabled families to visualize moving in their loved ones’ belongings comfortably. Visitors also commended the explanations given regarding levels of care available at Cascade Valley, allowing them to feel informed about what services would best meet their relatives’ needs.

Many site visitors were impressed by the communal areas designed for socializing among residents, such as lounges equipped for activities like games or television watching. However, some voiced concerns about room layouts; certain accommodations were situated far from nursing stations, which could impede timely assistance. While staffing challenges were acknowledged—particularly with those transitioning frequently—the general sentiment remained positive concerning resident interactions.

Not all reviews echoed this positivity; one particularly distressing review indicated that a family member felt left struggling without adequate support. They expressed frustration over not receiving meaningful help for their mother’s day-to-day needs despite her high level of required care—a level they characterized as a "care level 5." The reviewer stated they had witnessed firsthand instances where attempts to assist were negated by staff actions instead of supported.

Among families who had ultimately chosen Cascade Valley for their loved ones, many reiterated how positively their experience has been since moving in. Residents reported feeling safe amidst caring surroundings enriched with many opportunities for engagement through activities organized within the facility itself—a factor frequently mentioned as crucial when selecting a suitable assisted living environment. These highlights create a mixed portrait: while enjoyment is found within community aspects such as good food options and friendly faces, vigilance remains necessary concerning personalized care standards across various staffing levels within Cascade Valley Assisted Living and Memory Care.

This part of Freewater, Oregon offers a variety of amenities that cater to older individuals looking for senior living options. With several restaurants nearby such as Hong's Garden Restaurant and El Sombrero Mexican Restaurant, residents can enjoy convenient dining options. Additionally, there are pharmacies like Rite Aid and Walmart Pharmacy in close proximity for easy access to medications. For recreational activities, Harris Park and the Walla Walla Dog Park provide opportunities to enjoy nature and socialize with other pet owners. Places of worship such as Valley Christian Center and Wesley United Methodist Church offer spiritual support for those seeking a community connection. Transportation services like Walla Walla Taxi are available for easy travel around town, while healthcare facilities such as Adventist Health Medical Group Family Practice/Internal Medicine ensure residents have access to quality medical care. Overall, this area provides a peaceful and convenient environment for seniors looking to live comfortably in Freewater, Oregon.

Restaurants

• Hong's Garden Restaurant (0.2 miles)
• Burger Hut (0.4 miles)
• El Sombrero Mexican Restaurant (0.4 miles)
• Subway (0.5 miles)
• La Familiar (0.5 miles)
• McDonald's (0.6 miles)
• Patty's Mexican Restaurant (0.7 miles)

Parks

• Harris Park (0.5 miles)
• Lions Park (7.1 miles)
• Walla Walla Dog Park (7.5 miles)
• Kiwanis Park (7.5 miles)
• Whitman Mission National Historic Site (8 miles)
• Jefferson Park (8.3 miles)

Pharmacies

• Rite Aid (0.5 miles)
• Walmart Pharmacy (6.5 miles)
• Safeway Pharmacy (7.8 miles)
• Walgreens (7.8 miles)
• Walla Walla VA Pharmacy (7.9 miles)

Places of Worship

• First Community Church-Milton (0.7 miles)
• Valley Christian Center (0.7 miles)
• Wesley United Methodist Church (0.8 miles)
• Blue Mountain Christian (1.1 miles)
• General Conference Of Seventh-Day Adventists (6.9 miles)
• College Place Village Church (6.9 miles)
• Upper Columbia Corporation of Seventh Day Adventist (7.3 miles)

Transportation

• U-Haul Neighborhood Dealer (0.9 miles)
• Walla Walla Taxi (7.3 miles)
• A Plus Taxi (8.6 miles)
• Enterprise Rent-A-Car (8.7 miles)

Theaters

• M & F Drive In Theatre (1.6 miles)
• Cinemark Grand Cinemas (Formerly Hallett Grand Cinemas 12) (8.2 miles)
• Walla Walla Grand Cinemas (8.2 miles)

Cafes

• Expresso (3.5 miles)
• The Black Cup Coffee Co. (7.2 miles)
• The Human Bean (7.7 miles)
• Roasters Coffee (8 miles)
• Dutch Bros Coffee (8.3 miles)
• Coffeecravings (8.6 miles)

Physicians

• Ashby, William Ashby William E Medical Group (7.7 miles)
• Pain Management Group (7.9 miles)
• Dr Wong (8 miles)
• Lifestyle Eye Center (8 miles)
• Dr Walker (8 miles)
• Adventist Health Medical Group Family Practice/Internal Medicine (8.3 miles)
• Medical Pavillion (8.3 miles)

Hospitals

• Jonathan M. Wainwright Memorial Va Medical Center (8 miles)
• Providence Family and Sports Medicine (8.4 miles)
• Walla Walla General Hospital (8.4 miles)