Kellogg Assisted Living At Mary's Woods
Save17395 Holy Names Drive, Lake Oswego, OR 97034
For more information about senior living options: (844) 490-3973
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Mary's Woods finds itself at a crossroads as leadership transitions reshape the everyday experience of residents, families, and staff. The community that many have known as warm, stable, and deeply caring now feels unsettled under the direction of a new CEO. Long-time employees who were central to the home-like atmosphere are being let go, and that churn is leaving a visible mark on morale and, some fear, on the quality of care. There is a sense that the heart of the community - the people who know the residents, their routines, and their needs - may be weakening as changes ripple through the ranks. In this moment, many are asking whether the board will pause, listen to those who live and work there, and choose a path that preserves what makes Mary's Woods special.
What remains unequivocally clear is that the spirit of care, kindness, and connection has always been at the core of Mary's Woods. The individuals who make up the staff are described as the heart of the community, infusing warmth and welcome into each day. Their commitment and good-natured hard work shape the lived experience for residents and their families, helping the campus feel like home. When staff members are celebrated for their "going above and beyond," the result is a culture that feels inviting and safe. This is the foundation many residents and relatives want to hold onto, especially as the leadership narrative shifts around them.
Amid the concerns, there is also a strong appreciation for the place itself. The property sits on more than 40 acres of beautiful landscape, perched next to the Willamette River, and it remains a setting that many describe as extraordinary. The gardens and grounds are frequently highlighted as a source of pride and joy, while the facilities, apartments, and villas are praised for their cleanliness and spaciousness. The social calendar - activities and events - continues to draw residents into a lively, engaging environment. And in terms of daily life, many families point to the food, the friendly faces, and the sense that the "great care from staff members" is still very much present in day-to-day interactions.
Yet not every account aligns with the elevated depiction of Mary's Woods. A number of reviewers recount experiences that raise serious questions about oversight, transparency, and accountability. They describe a pattern of instability: multiple chief executives, nurse managers, and health services directors being hired and then dismissed for reasons that are not always clear to families and residents. Transparency, in particular, emerges as a recurring concern, with feedback often met with assurances rather than concrete changes. One poignant account details a request to speak with leadership that went nowhere, framed by a broader sense that promises to improve never materialized. The fear is that important information remains "hidden from the public," eroding trust in the very leadership that is supposed to steward the community.
The personal experiences recounted by families underscore the gravity of the concerns. There are painful stories about missteps in care: a wife not moved to memory care when risk factors suggested it was necessary, a "cease and desist" order placed on a family member who voiced criticisms during a loved one's final illness, and, in a grievous instance, a resident left bruised after a fall with questions about where the caregivers were. In other reports, medications were administered incorrectly, personal items were stolen, some vaccinations were refused, and emergency treatment was delayed until family members intervened. For some, these incidents feed a perception that the facility - despite its ongoing strengths - operates more as a corporation focused on margins than as a community centered on memory care and compassionate care.
This tension between mission and management echoes longer-standing values tied to the founding vision of Mary's Woods. Some residents and their families long to see the commitment to the original nuns' vision honored and maintained, hoping that the core purpose remains about care, compassion, and continuity rather than corporate restructuring or cost-cutting. The critique is not simply about staff turnover or leadership styles; it's about aligning today's operations with the principles that gave the community its unique character in the first place. In that sense, the current path - perceived as dismantling rather than improving - feels especially fragile to those who treasure the sense of belonging and continuity that Mary's Woods has historically provided.
Amid the contrasts, there are voices from outside the immediate resident community who reinforce the positive, collaborative side of Mary's Woods. The Move Makers, a group that facilitates moves into and within the community, describe collaborations that are compassionate and respectful, with residents and their families feeling supported throughout the process. They praise Mary's Woods for the organization, the responsiveness of staff, and the staff's genuine care for each person's needs. Their testimonies highlight a consistently supportive environment - bridging the transition into Mary's Woods with care, clarity, and attention to individual preferences. Their remarks emphasize a sense of trust and partnership that persists alongside the more challenging internal conversations.
On a more personal level, many families still report scenes of happiness that reinforce the positive core of Mary's Woods. A mother who has lived there for more than a decade is described as thriving, surrounded by a friendly, educated, and active resident community. Visitors frequently note the abundance of social interaction, the laughter that fills the halls, and the general sense that residents are engaged and enjoying a busy calendar of events. From this perspective, the place remains a beautiful, lively retirement community where people feel seen, heard, and cared for by a dedicated group of staff and neighbors.
Taken together, the landscape at Mary's Woods is a tapestry of beauty, warmth, and concern. The grounds and views remain a powerful asset, contributing to a serene environment that residents cherish. The quality of care and the strength of the community's culture, however, are increasingly interwoven with questions about leadership, transparency, and alignment with the founding values that many residents and families hold dear. The sentiment expressed across many voices is a call for the board and leadership to listen more closely to the people who live there, to pause long enough to assess the impact of recent changes, and to chart a course that preserves the compassionate, home-like atmosphere that has defined Mary's Woods for so many years. In the meantime, the community remains a remarkable place - beautiful, welcoming, and vibrant - where stories of both praise and concern mingle as they navigate the future together.
Kellogg Assisted Living At Mary's Woods is a premier independent living community located in the picturesque Lake Oswego, OR. Nestled amidst beautifully landscaped gardens and outdoor spaces, this vibrant community offers a welcoming atmosphere where residents can enjoy an active and fulfilling lifestyle.
At Kellogg, residents benefit from a host of amenities designed to enhance their quality of life. The community boasts a beauty salon, fitness room, gaming room, and cozy small library, ensuring that there are plenty of options for recreation and relaxation. Residents can indulge in restaurant-style dining with special dietary accommodations catered to individual needs. For those looking to stay connected or engaged, the computer center and Wi-Fi/high-speed internet access provide convenient resources.
The dedicated staff at Kellogg ensures that residents receive personalized care tailored to their specific needs. With 24-hour supervision and assistance available for activities of daily living such as bathing, dressing, and transfers, residents can feel secure while maintaining their independence. Meal preparation and medication management services ensure that health needs are met with attention and care.
The community promotes an active lifestyle through a variety of activities and programs. Residents can participate in fitness programs, planned day trips, resident-run activities, and scheduled daily events designed to foster social engagement and camaraderie. Concierge services further enhance the experience by facilitating transportation arrangements for outings or appointments.
Conveniently located near five cafes, nine parks, multiple pharmacies and healthcare providers—including hospitals—Kellogg Assisted Living At Mary's Woods provides easy access to essential services while offering the tranquility of suburban living. Whether you're seeking companionship or personal growth opportunities, Kellogg is committed to supporting a vibrant community where every resident can thrive.
Kellogg Assisted Living At Mary's Woods is located at 17395 Holy Names Drive, Lake Oswego, OR 97034 in Multnomah County, Oregon
Kellogg Assisted Living At Mary's Woods on seniors.fyi includes 35 photos including images showing interior, dining, decor, windows, living room, lighting, lobby, seating area, and more.
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