Ashley Manor Conners

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Ashley Manor Conners

2853 Northeast Conners Avenue, Bend, OR 97701

For more information about senior living options: (844) 490-3973

4 from 12 reviews
5 stars
9
4 stars
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3 stars
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1 stars
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Assisted Living Board and Care Home

Overall Review of Ashley Manor Conners

Pros

  • pro The Bend location offers a house-like atmosphere and had a room available when needed.
  • pro The care provided was excellent, with staff who were dedicated and truly got to know the resident.
  • pro The executive director and assistant director are described as wonderful, knowledgeable, and responsive.
  • pro Pacific Living Center in Bend is highly recommended for its smaller, family/home atmosphere and excellent caregiving.
  • pro The staff are kind, compassionate, and attentive, helping residents feel cared for and secure.
  • pro Regular communication from the director and assistant keeps families informed and reassured.
  • pro The Conners Avenue location, now under Pacific Living Centers, has shown positive changes with qualified, friendly, and dedicated management and staff.
  • pro The facility is clean and well maintained, with open, transparent access for family visits and residents treated with respect.

Cons

  • pro The facility is described as lacking compassion and failing to communicate important information to families.
  • pro Staffing is described as inadequate, with residents not being attended to and one left in soiled clothing overnight.
  • pro Management is criticized for overworking staff, underpaying them, and failing to listen to employees' needs.
  • pro Reviewers warn others to walk away from the facility and seek alternatives such as home care.
  • pro The facility is criticized for having no menu options and for delivering limited, uncompromising meals.

Review

In Bend, families facing the transition to memory care describe a landscape that runs the gamut from intimate, home-like settings to larger facilities with the usual structural pressures of caregiving. A number of accounts center on Pacific Living Center (PLC) in Bend, where several relatives emphasize the warmth of the environment, the attentiveness of the staff, and the sense that the home atmosphere can make a difficult time feel more manageable. One reviewer recalls being guided to PLC by a health worker and found the "house-like atmosphere" to be a meaningful fit, especially when a room became available exactly when it was needed. The sentiment across these reflections is that the setting matters, and for many families, PLC's smaller scale and personable approach can make the daily routine feel more like a family home than a clinical facility.

One family's experience with their father is especially telling about the day-to-day dedication that staff can bring. He lived at PLC for about ten months before he passed, and the reviewer describes the care as excellent, with staff who "really got to know him" and did their best to meet his needs each day. The executive director and the assistant director are singled out as wonderful, with a staff team that was "knowledgeable and responsive" whenever questions arose or changes were requested. That combination of personalized attention and proactive leadership contributed to a sense of stability during a challenging period, and the reviewer notes a strong willingness to recommend PLC in Bend.

Another account highlights the experience of a mother who, after a fall and subsequent hospitalization, received an Alzheimer's diagnosis and was directed to memory care. For this family, the director of PLC Bend stood out as one of the first to reach out with a thoughtful plan to determine whether the mother could successfully become part of the PLC "family." The smaller, home-like nature of PLC is described as being especially suited to her mother's needs, given the difficulty of such a life transition. Since moving to PLC in September 2024, the mother has encountered kindness, compassion, and steady care. The staff's vigilance in noticing concerning symptoms soon after arrival - ultimately prompting a timely hospital evaluation - was credited to the intimate attention that can come with a smaller community. Even as the family handles the emotional weight of her condition, they report that the mother's spirit remains engaged; she lines up with her children during calls and consistently says she loves the staff and that PLC is a "good, secure place for someone old like me to live." Regular communication - emails, texts, and phone calls - has also been a lifeline for a family dispersed across state lines, underscoring how essential ongoing, clear dialogue is when loved ones cannot be nearby.

A different dimension of the Bend memory-care conversation centers on a family with a young adult daughter who has frontotemporal dementia (FTD). They conducted thorough due diligence, contacting several facilities on a state-approved list, and ultimately found that the Conners Avenue location - now owned and managed by Pacific Living Centers - had undergone a positive shift in leadership and operation since their acquisition. The family emphasizes the local and regional management's qualifications, friendliness, and dedication to residents, noting that openness and transparency allow them to visit anytime and participate as they see fit. They report that their daughter has begun to thrive in this positive atmosphere, with staff treating residents as individuals and maintaining a clean, well-kept environment. However, this same review also includes a sharp aside about a lack of menu options, describing a "no menu options? you get what you get" policy and a commentary about the kitchen's offerings that some readers may find jarring. Still, the overarching message is that such facilities can deliver meaningful improvements in the daily life and well-being of residents when management is transparent and responsive.

Beyond PLC's Bend campus, some reviewers offer approving words about the broader memory-care landscape in the area. One reviewer states that a facility has been "a good home for my Dad with dementia," praising the hard work of the staff and the sense that the care provided is comparable to or better than what could be managed at home or with family support. Another reviewer highlights the staff's leadership and notes that the facility creates a safe, satisfying, and comfortable environment for a loved one with dementia, especially during transitions. These remarks collectively reflect a belief that competent, compassionate care can indeed translate into a meaningful quality of life for residents, particularly when the team remains attentive to individual needs and preferences.

Ashley Manor appears in several intertwined stories, offering both praise and grave caution. A sister caring for a family member with advanced MS describes how the staff at Ashley Manor strives to turn care into a home-like experience, allowing her ongoing, flexible access to participate in her sister's life. The emphasis here is on the importance of autonomy and involvement, with reminders to reassess ongoing needs to ensure the level of care remains appropriate. Yet another reviewer who had previously chosen Ashley Manor offers a stark counterpoint: she urges potential clients to walk away immediately. She recounts moving her mother into Ashley Manor after another memory-care facility failed them, only to witness inadequate staffing and a lack of timely assistance. She describes a night when the resident needed help to the restroom and did not receive it, resulting in an accident, and ultimately, the mother's hospice placement and passing within weeks. The message is blunt and heartbreaking: when care gaps widen, the consequences can be devastating, and the recommendation is to explore home care rather than a facility that cannot meet essential needs.

The conversation about Ashley Manor continues with a critical note about management. In that perspective, the problem isn't the care itself but the management's approach to supporting staff. The reviewer describes a pattern where staff are overworked and underpaid, with management not stepping up to address crises or listen to employee concerns. The bottom line, according to this account, is that good care depends on leadership that invests in its people and responds to the realities of a demanding caregiving environment. Taken together, these testimonials suggest that the quality of memory-care experiences can hinge as much on administrative culture and staffing conditions as on the caregivers' daily compassion.

Taken as a whole, these stories from Bend reveal a spectrum of experiences in memory care. They emphasize the power of a home-like atmosphere, the importance of small communities where staff can know residents well, and the critical role of proactive, transparent leadership that values family involvement and timely communication. They also underscore that even well-intentioned facilities can falter when management fails to ensure adequate staffing, thoughtful menu planning, and consistent responsiveness to both residents and their families. For families navigating this challenging journey, the threads of these experiences offer both reassurance and caution: the right balance of intimate care, open communication, and stable leadership can transform daily life for someone living with dementia, while organizational shortcomings can quickly undermine even the best intentions.

Features

Housing

  • 15 resident community capacity 15 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Roberts (14 miles away) Roberts (14 miles away)

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Ashley Manor Conners in Bend, OR is a board and care home that provides a comfortable and supportive environment for seniors. The community offers various amenities to enhance the residents' quality of life, including a beautiful dining room where delicious meals are served. Each resident's living space is fully furnished with everything they need to feel at home.

The community features a lovely garden where residents can enjoy the outdoors and spend time in nature. Housekeeping services are provided to ensure that the common areas and individual living spaces are clean and well-maintained. Move-in coordination is offered to make the transition to Ashley Manor Conners as smooth as possible.

Residents have access to Wi-Fi/high-speed internet and telephone services, allowing them to stay connected with loved ones and engage in online activities. The caring staff assists with activities of daily living, such as bathing, dressing, and transfers. They also work closely with healthcare providers to coordinate any necessary medical care.

Special attention is given to residents with diabetes, as the community offers diabetes diet options. Meal preparation and service are provided, ensuring that residents receive nutritious and delicious meals according to their dietary needs and restrictions.

Medication management is available to ensure that residents take their medications correctly and on time. Transportation arrangements can be made for medical appointments, providing convenience for residents who require transportation assistance.

In terms of nearby amenities, Ashley Manor Conners benefits from its location close to several cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals. This proximity allows residents easy access to various resources within their local area.

With scheduled daily activities in place, residents at Ashley Manor Conners can engage in socialization opportunities and pursue hobbies or interests they enjoy. Overall, this assisted living community provides a safe, comfortable environment where seniors can thrive while receiving the care they need.

Nearby Places of Interest

Physicians

  • St Charles Family Care (0.1 miles)
  • Mosaic Medical Center (0.1 miles)
  • Perforomance Health Technology (0.1 miles)
  • Allergy Asthma Associates (0.2 miles)
  • Cascade Internal Medicine Specialists (0.2 miles)
  • Bend North Annex Dermatology (0.2 miles)
  • Bend Ophthalmology (0.2 miles)

Hospitals

  • Medical St Charles Add to Favorites (0.2 miles)

Cafes

  • Lone Pine Coffee Roasters (0.3 miles)
  • Thump Coffee (2.6 miles)
  • Looney Bean Roasting Company (2.7 miles)
  • Crow's Feet Commons (2.7 miles)
  • Starbucks (2.7 miles)
  • The Lemon Tree (2.7 miles)
  • Spoken Moto (2.8 miles)

Restaurants

  • The Phoenix (0.9 miles)
  • Worthy Brewing Co. (1 miles)
  • Jake's Diner (1 miles)
  • McDonald's (1 miles)
  • El Super Burrito East Side (1.1 miles)
  • McDonald's (2 miles)
  • Dandy's Drive-In (2 miles)

Parks

  • Hollinshead Park (1.2 miles)
  • Pilot Butte Neighborhood Park (1.2 miles)
  • Robert Sawyer State Park (2.5 miles)
  • First Street Rapids Park (2.6 miles)

Pharmacies

  • Bend Pill Box (1.8 miles)
  • Rite Aid (1.9 miles)
  • Albertsons Pharmacy (1.9 miles)
  • Safeway Food & Drug (2.1 miles)
  • Bloom Well (2.1 miles)
  • Walgreens (2.3 miles)
  • Rite Aid (2.7 miles)

Places of Worship

  • First Presbyterian Church (1.9 miles)

Frequently Asked Questions

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Nearby Communities

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    The guide outlines the complexities of Medicaid coverage for assisted living, highlighting significant state-to-state variations, limited coverage often restricted to personal care services, and the existence of specialized waivers for certain needs like memory care. It advises families to consult local Medicaid offices for options while emphasizing the importance of understanding state-specific regulations and facility policies.