Stay at Home America

Pros

• Servando has been helpful and welcoming.
• The staff are incredibly friendly and helpful, making for a very pleasant experience.
• Marz in the front office is a delight, with savvy and upbeat energy.
• Nay, Johnie, and the entire staff are amazing and accommodating.
• Danea is the most hardworking and dedicated person the reviewer has encountered, kind and thoughtful.
• The Beaverton Extended Stay staff are absolutely amazing, from management to front desk, maintenance and housekeeping.
• The team here is really great; customer service is top-tier.
• The general manager and staff are super friendly and very helpful, and the rooms are clean in a safe location.
• The stay is described as great, with friendly and helpful staff.
• The location is prime for walks, with a park nearby, and there are convenient amenities like an on-site barbecue and ample parking.

Cons

• The rooms were messy, with items dirty or not in proper working order.
• There were multiple maintenance issues and loud neighbors with screaming children and parents yelling and cussing.
• Hot water did not work in one room, forcing a move.
• Dogs yapping nonstop made it hard to rest.
• Marijuana smells surrounded the building.
• The TV guide was unresponsive and displayed blank channels.
• Internet access was slow.
• Guests were charged extra for an "enhanced experience" that should not be necessary.
• The restroom lock was broken and there was a hole in the door that allowed people to see through.
• The interior was outdated, with few power outlets, rusty kitchen appliances, broken shower faucets, and a shower curtain that was too small, causing water to spill onto the floor.

Review

The experience at Extended Stay America in Beaverton is a study in contrasts. For many guests, the location and the people make a big difference, while for others, cleanliness, upkeep, and some operational quirks color the stay in a far less favorable light. Across numerous visits, the ring of praise for the staff sits alongside repeated reminders that room conditions and maintenance can be highly inconsistent. On balance, the property often feels like a budget-friendly option with a lot of heart, but it can also feel like a place that hasn't fully locked down the basics.

A recurring theme throughout the testimonials is the exceptional level of client care delivered by the staff. Nay, Mars, and Johnie/Johnny are singled out repeatedly for friendliness, responsiveness, and a genuine willingness to help guests feel at home. Marz and Nay appear in multiple reviews as especially dependable, upbeat points of contact who can resolve problems and offer thoughtful attention to guests' comfort, sometimes even extending dog-friendly considerations and personal touches. Danea and Carl, Jan, and Danay also receive frequent commendations for going above and beyond, making visitors feel seen and supported during long and short stays alike. In several accounts, guests note that the kindness and professionalism of the team are what kept them returning or recommending the place to friends.

Location and value play a significant role in how people frame their stay. Several reviewers describe the Beaverton Extended Stay as a solid budget option with convenient proximity to groceries, restaurants, parks, and public transit. The property is praised for its on-site laundry, generally good water pressure, and internet access that is affordable and usable for everyday tasks. For longer visits, the ability to cook in-unit - a feature many guests appreciate - combined with reasonable pricing makes it attractive to those looking to stretch a budget while maintaining a semblance of home life. Some guests emphasize that the exterior appearance looks appealing, and the surrounding area feels safe and walkable, which enhances the overall impression.

Yet the flip side cannot be ignored. Dozens of reviews recount a spectrum of cleanliness and maintenance issues that range from inconvenient to alarming. Several rooms are described as not clean on arrival, with unpleasant odors, dirty carpets, and even more troubling findings like mold, stains, and black spots on bed sheets. Complaints include missing or insufficient housekeeping - some guests say rooms are only cleaned every 14 days or that housekeeping is inconsistent - leading to concerns about overall hygiene. There are reports of broken or failing fixtures, such as shower curtains, locks, and TV components, along with missing or out-of-date amenities. A few accounts describe more severe problems: holes in doors, exposed or chipped furniture, and even beds or furniture that feel unsafe or unwelcoming. In short, there are numerous stays where the room conditions didn't meet expectations or match advertisements.

Noise and odor issues also feature prominently. Several guests complain about loud neighbors, especially children running around and yelling in hallways or parking lots, sometimes accompanied by dogs barking for extended periods. There are mentions of marijuana smells drifting through the property, and in some cases, guests report disturbances at night that make rest difficult. A handful of reviewers even recount experiences with pests, such as ants, and in one case, an odor problem that made the room feel intolerable. These factors underscore how environmental and neighbor-related factors can heavily influence satisfaction, even when staff and location are otherwise solid.

There are also notes about service experiences that split along similar lines. Some guests describe front-desk staff as uncooperative or inattentive, with anecdotes about incorrect keys at check-in, insufficient supplies (like toilet paper or extra sheets), or slow refunds after cancelations. Other reviewers highlight proactive management and responsive teams that keep problems from spiraling, particularly when they feel listened to and supported. A recurring pattern is that guests who encounter problems often comment on how the team handles them; those who experience proactive, patient, and courteous service tend to rate the stay more positively, while those who encounter friction in issue resolution tend to leave with a harsher impression.

Interwoven with these experiences are several standout anecdotes about improvements and consistent positives. Some guests note that Extended Stay America actively works to upgrade facilities, and others point to the consistent warmth of the staff as a differentiator that makes extended stays tolerable or even enjoyable. The Beaverton location, in particular, gets praise for its pet-friendly attitude and for staff members who form real connections with guests and their companions. A number of reviews describe comfortable, quiet rooms, large TVs in some units, and the sense of home created by an accommodating team. The hospitality factor remains a strong tailwind even when other elements falter.

If you're considering staying here, the overarching takeaway is nuanced optimism. The property can deliver a welcoming, affordable, and convenient home base, especially for longer stays, thanks to its kitchen facilities, on-site laundry, and the consistently praised staff who go out of their way to assist guests. However, the inconsistency in cleanliness, maintenance, and some operational practices means that outcomes can vary dramatically from one visit to the next. Prospective guests would do well to verify the cleanliness of the room on arrival, inspect furniture and fixtures, and communicate any concerns early - especially if you're counting on a quiet environment, reliable housekeeping, or a particular set of amenities.

In the end, Extended Stay America Beaverton presents as a place with real strengths and real weaknesses. The people - Nay, Mars, Johnie/Johnny, Marz, Danea, Danay, Carl, Jan, and others - often make the stay memorable in the best possible way, turning what could be a rough experience into something largely positive. But the inconsistent room conditions, maintenance issues, and occasional service missteps remind us that this is not a one-size-fits-all stay. If you value responsive staff and a budget-friendly, pet-friendly option in a convenient area, it's worth giving this location a try, with eyes open to the realities of varying room conditions and the need to advocate for your own comfort when necessary.

Restaurants

• Uwajimaya (0.4 miles)
• Chick-Fil-A (0.4 miles)
• Mandarin Palace (1.1 miles)
• Five Guys Burgers & Fries (1.7 miles)
• McDonald's (1.7 miles)
• Shake Shack (1.7 miles)
• Roxy's Island Grill (1.8 miles)

Pharmacies

• CVS Pharmacy (0.5 miles)
• Stone Age Farmacy PDX (1 miles)
• Walgreens (1.3 miles)
• Rite Aid (1.8 miles)
• Rite Aid (2.1 miles)
• QFC Pharmacy (2.3 miles)
• Rite Aid (2.5 miles)

Cafes

• Starbucks (0.5 miles)
• Panera Bread (2.8 miles)
• Black Rock Coffee Bar (3.9 miles)
• Well & Good Coffee House (4.1 miles)
• Aurora Coffeehouse PDX (4.2 miles)
• Dutch Bros Coffee (4.6 miles)
• King's Hookah Lounge (4.9 miles)

Physicians

• Legacy Medical Group-Raleigh Hills (0.7 miles)
• Marshall, Katharine Providence Medical Group Saint Vincent (1.7 miles)
• Virginia Garcia Memorial Health Center (1.7 miles)
• One Medical (1.7 miles)
• Thomas D Kowalik MD - Orthopedic & Fracture Specialists (2.3 miles)
• The Portland Clinic (2.3 miles)
• Reflex (2.8 miles)

Transportation

• Sunset Transit Center (1.6 miles)
• Beaverton Creek MAX Station (2.8 miles)
• TriMet Bus Stop ID 3655 (3.8 miles)

Theaters

• Century Theater Cedarhill (1.8 miles)
• Regal Pioneer Place (5.3 miles)

Parks

• Fir Grove Park (1.9 miles)
• Florence Pointe Park (2.4 miles)
• Tualatin Hills Nature Park (3.1 miles)
• Albert Kelly Park (3.3 miles)
• Burntwood West Upper Park (3.6 miles)
• Spring Garden Park (3.6 miles)
• Summerlake Park (3.8 miles)

Places of Worship

• St John Fisher Church (2.7 miles)

Hospitals

• Shriners Hospitals For Children (4.4 miles)
• Doernbecher Children's Hospital (4.5 miles)
• Portland VA Medical Center (4.6 miles)
• Legacy Good Samaritan Medical Center (4.9 miles)