Quail Creek

Pros

• Residents at Quail Creek feel very welcomed and at home, with many describing the community as friendly and kind.
• The staff is consistently praised for their attentiveness and care towards residents, creating a nurturing environment.
• The facility features spacious and bright rooms, providing a pleasant living space for residents.
• Quail Creek offers a variety of engaging activities and entertainment options that keep residents active and socialized.
• Many families appreciate the inclusive pricing structure, which reduces unexpected costs for additional services.
• Residents enjoy the quality of meals provided, with options available to cater to different tastes.
• Communication with families is prioritized, ensuring they are kept informed about their loved ones' well-being.
• The updated facilities have improved aesthetics, including ample natural light from large windows.

Cons

• The staff turnover has increased, and many good employees have left, leading to a decline in care quality.
• The food quality has noticeably decreased under new management, resulting in dissatisfaction among residents.
• Communication from the management has become poor, with some staff showing a lack of care for the residents’ needs.
• There have been ongoing issues with cleanliness, such as spilled drinks not being cleaned up promptly.
• The facility appears outdated and in need of serious renovations, giving it an unappealing look reminiscent of the 1960s.
• Some residents feel that their concerns are not being adequately addressed by the current management team.

Review

Quail Creek has garnered a mixed to positive reputation among families looking for assisted living and memory care options. Many residents and their families express satisfaction with the facility's welcoming atmosphere, the attentiveness of the staff, and the overall environment that feels more like home than an institution. The bright, sunlit design of Quail Creek is often noted as one of its appealing features, creating an inviting space filled with natural light. Visitors frequently mention spacious room sizes, well-maintained common areas, and cleanliness as key attributes that enhance the living experience for both residents and their visitors.

The staff at Quail Creek is frequently praised for their kindness and dedication to residents' needs. Families appreciate the regular communication they receive from caregivers, ensuring they are kept informed about their loved ones' well-being. Activities at Quail Creek play a significant role in enhancing residents’ quality of life; various programs such as arts and crafts, music entertainment, group outings, and wellness activities are available to encourage engagement among residents. Some had particularly positive experiences during tours where staff took time to answer questions thoroughly and create a welcoming atmosphere even before making a decision to move in.

For those who have utilized respite care services initially—before transitioning their loved ones into more permanent arrangements—Quail Creek has proven to be an excellent choice. These families share stories of how pleasantly surprised they were by their loved ones' responses to being there temporarily; many enjoyed it so much that a full-time move followed shortly after. Meals served at the facility also receive commendations for quality; several reviewers specifically mentioned daily three-course meals that offer variety through alternative menus when needed.

While many reviews shine a positive light on Quail Creek’s offerings, some have expressed frustrations regarding specific operational shortcomings. Issues with timely paperwork—particularly concerning medical forms for long-term disability—were highlighted as problematic by multiple reviewers. There are also mentions of maintenance concerns like spillages on furniture sometimes not addressed promptly enough for certain residents or family members' liking. Such inconsistencies can detract from an otherwise enjoyable experience, especially considering some are navigating difficult transitions involving aging relatives.

Additionally, insights into management changes over time indicate some variability in resident experiences due to leadership shifts within the facility itself. Several reviewers reminisced about periods when management was highly effective but lamented drops in service levels following transitions between different corporate owners such as Emeritus to Brookdale and then ultimately Grace Management taking over as Quail Creek. While many staff remained caring regardless of these changes, complaints emerged around food quality and overall attention given to residents following management turnover.

Ultimately, while there are elements needing improvement—including updates to decor resembling earlier decades along with menu enhancements—the consistent theme across reviews remains centered on community spirit reinforced by compassionate caregiving staff. For many families who have invested in Quail Creek's services—whether through short-term respite care or long-term memory care—the relationships developed there provide reassurance that they’ve made thoughtful choices during challenging times in life’s journey toward elder care solutions. Despite mixed feelings about recent operational challenges or management transitions expressed throughout feedbacks received from various families over time, many emphasize how immeasurably better their loved ones lives became thanks largely due to nurturing interactions experienced inside this unique community setting at Quail Creek Assisted Living & Memory Care.

This area of Oklahoma City, Oklahoma, is a bustling and convenient location with a variety of amenities nearby. The neighborhood offers a selection of popular restaurants such as Lumpy's Sports Grill, Jersey Mike's, and McAlister's Deli within close proximity. There are also several pharmacies in the vicinity including Walgreens and CVS Pharmacy for easy access to medications and healthcare supplies. Additionally, seniors have access to various physicians' offices like Duhon, Lisa North May VA Clinic and Oklahoma Vein Specialists for medical needs. For spiritual wellness, there are several places of worship such as Quail Springs Baptist Church and Crossings Community Church nearby. In terms of healthcare facilities, Lakeside Women's Hospital and Oklahoma Heart Hospital are within a short distance for any medical emergencies or routine check-ups. The area also offers green spaces like Seminole Pointe Park and Hefner Park for leisurely walks or outdoor activities. Overall, this neighborhood provides convenience and accessibility for seniors looking for a vibrant community to call home in their golden years.

Restaurants

• Lumpy's Sports Grill (0.5 miles)
• Jersey Mike's (0.5 miles)
• McAlister's Deli (1 miles)
• Taco Bell (1 miles)
• McDonald's (1.1 miles)
• Chick-Fil-A (1.2 miles)
• Raising Cane's Chicken Fingers (1.2 miles)

Pharmacies

• Walgreens (0.6 miles)
• Uptown Grocery Co (2.4 miles)
• Walgreens (2.5 miles)
• CVS Pharmacy (2.7 miles)
• Walgreens (2.7 miles)
• Walgreens (3.1 miles)
• CVS Pharmacy (3.3 miles)

Physicians

• Duhon, Lisa North May Va Clinic (0.7 miles)
• Oklahoma Vein Specialists (1 miles)
• Children's Eye Care (1.7 miles)
• Hanger Prosthetics & Orthotics (1.8 miles)
• Oklahoma Otolaryngology Associates, Mercy Doctors Tower (1.9 miles)
• The Sleep Clinic (2.1 miles)
• INTEGRIS Family Care Memorial West (3.2 miles)

Places of Worship

• Quail Springs Baptist Church (1.1 miles)
• Crossings Community Church (1.5 miles)
• Village Baptist Church (1.7 miles)
• Mayflower Congregational Church (4.7 miles)

Hospitals

• Lakeside Women's Hospital (1.6 miles)
• Oklahoma Heart Hospital (1.8 miles)
• McBride Clinic Orthopedic Hospital (3.9 miles)
• Summit Medical Center (4.4 miles)
• Integris Physicians Building D (5.1 miles)
• Kevin O'Neal, DO (5.4 miles)

Parks

• Seminole Pointe Park (2.4 miles)
• The Park at Traditions (3.3 miles)
• Hefner Park (4 miles)
• Davis Park (4.1 miles)

Cafes

• Panera Bread (5 miles)
• Panera Bread (5.1 miles)
• Cafe 501 (5.9 miles)

Transportation

• U-Haul Moving & Storage (5.7 miles)