Epworth Villa a CCRC

Pros

• The staff at Epworth Villa's Independent Living has been described as helpful and easy to deal with by family members for over six years.
• One reviewer noted that the physical therapy department at Epworth was excellent and fully staffed during their stay.
• Many residents have formed strong friendships and participated actively in activities, finding a sense of community within the facility.
• Communication with family members regarding care transitions was praised as excellent by one trustee overseeing a loved one’s journey through various levels of care.
• The facility itself is described as beautiful, providing an aesthetically pleasing environment for residents.

Cons

• The long-term and memory care at Epworth Villa is described as horrible, with staff lacking compassion and frequently not answering phones.
• There is constant turnover in staff, leading to inadequate care and communication issues between families and caregivers.
• A resident passed away without any acknowledgment or compassion from the staff, highlighting a concerning lack of empathy.
• Patients reportedly received improper treatment, such as being given other residents' medications and experiencing delays in medical attention.
• The dining experience was criticized for being below average, with insufficient staffing and repetitive menu options that did not meet expectations.
• Residents experienced accidents due to inexperienced aides who failed to secure necessary equipment properly.
• Complaints about care were met with indifference from management, with little evidence of change despite repeated concerns raised by families.
• Many reviewers expressed disappointment with the overall quality of care provided compared to other facilities they had experienced before.

Review

Experiences at Epworth Villa: A Complicated Narrative

Epworth Villa, a facility offering Independent Living, Assisted Living, Long-Term Nursing Care, and Hospice services, has generated a wide range of reviews from residents and their families. While some experiences highlight the positive aspects of life in Independent Living, others detail disturbing accounts regarding the care provided in the Long-Term Memory Care section. This juxtaposition paints a complex picture of an establishment that appears to excel in some areas but struggles significantly in others.

One reviewer shared their Aunt's journey through various levels of care at Epworth Villa, starting from Independent Living in 2011 and culminating in Hospice service before her passing in 2024. The reviewer noted that their aunt made numerous friends and actively participated in various activities during her time there. They appreciated the staff's excellent communication skills throughout the transitions between different levels of care, especially when she moved to Long-Term Nursing Care. This account highlights how Epworth Villa can provide a nurturing community for certain residents who may thrive in more independent settings.

Contrasting sharply with this positive experience are several reviews that condemn the quality of care within the Long-Term Memory Care unit. One individual recounted their harrowing experience with their mother, who suffered neglect leading to severe health issues, including bed sores from lack of mobility assistance and extended periods without necessary medications. After nine months without adequate care, they were devastated to find their mother deceased in her room—an experience compounded by perceived indifference from staff members following such a tragic event. This narrative echoes through multiple reviews where family members expressed disappointment over high turnover rates among caregivers and a lack of accountability from management regarding serious complaints.

Further reinforcing these concerns is another review detailing similar frustrations experienced by another family member whose mother was placed at Epworth Villa after comparisons with other facilities yielded subpar results at Epworth. Despite numerous attempts to communicate issues related to staffing shortages and inadequate responses to emergencies—such as unanswered phone calls despite prolonged ringing—the situation reportedly did not improve. The absence of compassion shown by staff upon their loved ones' passing served as an additional blow during an already painful time.

Other reviewers cite issues surrounding staffing ratios and quality training within the nursing home department itself. One former resident who spent thirty days undergoing skilled nursing reported having only one good nursing aide amidst inexperienced staff handling crucial daily tasks—leading to personal safety concerns during basic hygiene activities like showering. Reports of insufficient medical care continued with alarming incidents involving improperly administered medications and injuries sustained due solely to lack of supervision or aid when needed most.

Despite its appealing ambiance and modern accommodations, many reviewers caution potential residents or their families against being swayed simply by appearances without critically assessing the facility’s caregiving efficacy—especially concerning its nursing home wing. Instances cited illustrate systemic failures affecting resident well-being over time stemming mainly from chronic understaffing scenarios that leave employees overwhelmed while compromising patient safety standards overall.

In conclusion, while there are laudable aspects associated with life at Epworth Villa—particularly concerning Independent Living options—the testimonials gathered here starkly illuminate deep-seated deficiencies regarding higher levels of care offered within its Long-Term Nursing sections. Decisions surrounding such significant changes must consider extensive research alongside honest evaluations based on firsthand experiences shared by those directly involved if families wish for quality lives for loved ones entrusted into facilities like these.

This part of Oklahoma City, Oklahoma, offers a variety of amenities within close proximity. There are several popular restaurants nearby such as Raising Cane's Chicken Fingers, Chick-Fil-A, and Jersey Mike's, providing convenient dining options. Additionally, there are multiple pharmacies including Walgreens and CVS Pharmacy for easy access to medication and healthcare needs. For worship, there are several churches in the area like Quail Springs Baptist Church and Crossings Community Church. Nearby parks like Seminole Pointe Park and The Park at Traditions offer opportunities for outdoor recreation and relaxation. Access to medical care is also readily available with clinics like The Sleep Clinic and hospitals such as Oklahoma Heart Hospital within a short distance. Overall, this area provides a convenient and well-rounded environment for senior living with various amenities nearby to support daily needs and interests.

Restaurants

• Raising Cane's Chicken Fingers (0.5 miles)
• Chick-Fil-A (0.6 miles)
• Jersey Mike's (1.1 miles)
• Braum's (1.2 miles)
• Uncle Julio's (1.2 miles)
• Braum's (1.3 miles)
• Taco Bell (1.8 miles)

Places of Worship

• Quail Springs Baptist Church (1 miles)
• Crossings Community Church (1.7 miles)
• Village Baptist Church (3.2 miles)
• Victory Church (4.5 miles)
• Henderson Hills Baptist Church (4.6 miles)
• US Conference of MB Churches (5.5 miles)

Pharmacies

• Walgreens (1.2 miles)
• Walgreens (2.1 miles)
• CVS Pharmacy (2.1 miles)
• CVS Pharmacy (2.1 miles)
• Walgreens (3 miles)
• CVS Pharmacy (3.8 miles)
• Uptown Grocery Co (3.8 miles)

Parks

• Seminole Pointe Park (1.2 miles)
• The Park at Traditions (1.9 miles)
• Mitch Park (4.9 miles)
• Davis Park (5.1 miles)
• Mitch Park Playground (5.1 miles)
• The MAC - Multi-Activity Center (5.3 miles)
• E.C. Hafer Park (5.3 miles)

Physicians

• The Sleep Clinic (1.2 miles)
• Oklahoma Vein Specialists (1.8 miles)
• Duhon, Lisa North May Va Clinic (2.2 miles)
• Modern Mindcare (2.4 miles)
• Hanger Prosthetics & Orthotics (2.7 miles)
• First Choice Pediatrics (2.9 miles)
• Oklahoma Otolaryngology Associates, Mercy Doctors Tower (2.9 miles)

Hospitals

• Oklahoma Heart Hospital (2.7 miles)
• Summit Medical Center (3.1 miles)
• Lakeside Women's Hospital (3.2 miles)
• McBride Clinic Orthopedic Hospital (4.3 miles)
• Edmond Specialty Hospital (5.1 miles)
• Hca Holdings (5.6 miles)

Transportation

• U-Haul Moving & Storage (4.3 miles)

Cafes

• Cafe 501 (4.5 miles)
• Starbucks (5.2 miles)
• Starbucks (5.2 miles)
• Old School Bagel Cafe (5.3 miles)
• Coffee Tree (5.5 miles)