HarborChase of South Oklahoma City

Pros

• Many residents appreciate the caring and attentive staff at HarborChase of South Oklahoma City, who make them feel like part of a family.
• The facility is frequently praised for its cleanliness and well-maintained environment, providing a pleasant living space for residents.
• Residents enjoy participating in various activities, including church services, showcasing the community's commitment to keeping them engaged and happy.
• Family members express gratitude for the high-quality care their loved ones receive, noting improvements in happiness and well-being after moving to HarborChase.
• The dining experience is often highlighted positively, with many noting that the food is delicious and enjoyable for residents.
• The executive director is recognized for her leadership and dedication to creating an excellent atmosphere for both residents and staff.
• Overall, numerous reviews commend HarborChase as a beautiful facility that offers a high level of service and amenities reminiscent of a luxurious hotel.

Cons

• The medical staff is very slow and management acts uncaring.
• The front reception staff isn’t friendly, leading to a less welcoming atmosphere.
• Communication issues arise frequently, including failure to return phone calls.
• Billing problems occur regularly, with inaccuracies that take months to resolve.
• There are concerns regarding timely meal delivery, particularly for residents with dietary needs.
• Staff turnover is high, making consistency in care difficult.
• Some residents experience discomfort due to construction issues and lack of hot water.
• Disappointment in the way nurses and aides interact with residents has been reported.
• Despite the facility's appearance, it feels like superficial improvements have been made without addressing fundamental issues.
• The experience varies widely among residents, as some families express overall dissatisfaction compared to others' positive experiences.

Review

HarborChase of South Oklahoma City is an assisted living and memory care facility that has garnered a mixed bag of reviews from families and residents. While some praise the level of care, cleanliness, and amenities, others voice concerns about management issues, communication breakdowns, and financial woes. New ownership has raised hopes for improvements in service quality; however, it remains to be seen if these changes will address long-standing problems.

Positive experiences often highlight the attentive staff who create a warm atmosphere for residents. Many families report that their loved ones feel well cared for and are actively engaged in various activities offered by the facility. One reviewer mentioned how their aunt transitioned from another purportedly better facility that failed to meet her higher care needs; at HarborChase, she found better support and enjoyed participating in community activities like church services on Sundays. Family members expressed gratitude not only for the physical care provided but also for special events such as birthday celebrations that made their loved ones feel valued.

However, despite positive anecdotes about individual staff members’ dedication to resident care, criticisms arise regarding overall management practices. Multiple reviewers expressed frustration with billing issues—some reported ongoing problems with payment processing over several months—while others cited slow medical responses or unsatisfactory meal deliveries that particularly affected diabetic residents. This inconsistent communication between management and families can lead to distrust and dissatisfaction among those relying on the facility for their loved ones' well-being.

Cleanliness is a consistent point of praise among reviewers who appreciate the daily maintenance efforts that keep common areas tidy and inviting. The ambiance is likened to a 5-star hotel rather than a traditional nursing home setting, which many find reassuring when considering facilities for aging relatives. One reviewer noted how welcoming décor throughout holiday seasons creates a vibrant environment that uplifts spirits among residents.

On the flip side, negative reports include accounts of high staff turnover rates which contribute to feelings of instability within the community. Residents express concern about frequently encountering new employees whom they might not see again after just one introduction. A resident lamented enduring construction disturbances alongside persistent issues such as lack of hot water early in their stay—circumstances deemed unacceptable by many considering assisted living options.

In terms of dining experiences, opinions varied widely; while some families indicated satisfaction with meals served at HarborChase, others were left wanting more structure such as menu choices—particularly poignant in memory care sections where dietary restrictions must be accommodated efficiently. Some visitors noted engaging interactions during mealtime visits but emphasized that expectations regarding meal service needed revisiting.

In summary, while HarborChase of South Oklahoma City boasts numerous attractive characteristics—including clean facilities, dedicated staff members capable of fostering meaningful relationships with residents—which serve as significant draws; it faces considerable challenges rooted mainly in administrative inefficiencies and variable service levels affecting both healthcare delivery and family communications. The facility could benefit immensely from enhanced managerial oversight aimed at addressing said grievances while continuing to nurture its strengths so that it may truly become a top choice for prospective residents seeking compassionate eldercare solutions.

This area of Oklahoma City, Oklahoma offers a variety of amenities and services that may appeal to seniors looking for a convenient and comfortable living environment. With multiple cafes, pharmacies, physicians offices, and hospitals within close proximity, residents have easy access to essential resources for their daily needs. Additionally, there are several places of worship nearby for spiritual fulfillment and community engagement. The presence of restaurants and a movie theater provides opportunities for leisure activities, while the nearby parks offer space for outdoor recreation and relaxation. The location is also conveniently situated near Will Rogers World Airport for those who may need access to air travel. Overall, this area presents a well-rounded selection of facilities that cater to the needs and interests of senior residents.

Cafes

• Starbucks (0.2 miles)
• Starbucks (2.5 miles)
• Starbucks (7.9 miles)
• Harvey Bakery & Kitchen (9 miles)

Physicians

• Speechful Center (1.1 miles)
• Dr Helen Diana O'Connor (1.2 miles)
• Osso Spine And Pain Ma (1.3 miles)
• Zeneida Vasquez DDS Pc (1.6 miles)
• Matthews Rex R (2 miles)
• Oklahoma Pain Management (2.3 miles)
• Eye Care Oklahoma (5.1 miles)

Pharmacies

• CVS Pharmacy (1.2 miles)
• Walgreens (1.3 miles)
• Chris's Express Drug (2.2 miles)
• Walgreens (3 miles)
• Walgreens (3.4 miles)
• Walmart Pharmacy (4.9 miles)
• Crest Foods (5 miles)

Places of Worship

• Westmoore Community Church (2.2 miles)
• First Baptist Moore (4.2 miles)
• St Luke's United Methodist Church (9.1 miles)
• First Baptist Church of Mustang (9.4 miles)

Hospitals

• SSM Health St. Anthony Healthplex (2.3 miles)
• Kimzey Mike-Oklahoma Center-Orthopaedic (3.2 miles)
• Norman Healthplex Labor and Delivery (8 miles)
• Healthplex Women's and Children's Pavillion (8.1 miles)
• Valir Rehabilitation Hospital (8.3 miles)
• St Anthony Hospital (8.6 miles)
• Presbyterian Hospital (9.2 miles)

Restaurants

• McDonald's (2.6 miles)
• Volcano Sushi Bar & Hibachi (2.6 miles)
• Johnny Carino's (3.2 miles)
• Taco Bell (3.4 miles)
• Whataburger (3.6 miles)
• Naylamp Peruvian Restaurant (4.4 miles)
• Chipotle Mexican Grill (4.6 miles)

Transportation

• Will Rogers World Airport (OKC) (3.1 miles)
• Will Rogers World Airport Car Rental Center (4.4 miles)

Theaters

• Regal Warren Moore 4DX & IMAX (4.6 miles)

Parks

• Veteran's Park (7.4 miles)