Teal Creek Senior Living

Pros

• The staff at Teal Creek has been very attentive to the needs of residents, making sure they receive the necessary support and care.
• The installation of a kiosk for visitor check-in and the implementation of private personal information have been praised as great security features.
• Family members appreciate the willingness of staff to listen and provide updates on their loved ones.
• The food at Teal Creek is described as pretty good and enjoyable by residents and visitors.
• The directors and nurses at Teal Creek are noted for their caring nature and dedication to residents, particularly those with Alzheimer's.
• The chef at Teal Creek is highly praised for his knowledge, customer service, and delicious meals provided to the residents.
• The facility itself is described as beautiful, with friendly staff creating a positive environment for residents and their families.
• It's mentioned that Teal Creek offers a variety of fun events for residents to enjoy, adding to the overall experience at the facility.
• The location of Teal Creek is appreciated, being considered one of the best options in the area.
• The newest assisted living community in the area is recognized as having professional staff who provide top-notch care in a relaxed atmosphere reminiscent of a country club setting.

Cons

• The transition to new management at Teal Creek was not good and there was a lack of communication with families.
• The staff at Hollymead was unresponsive and condescending, providing degrading care to an elderly resident.
• The level of care at Teal Creek has drastically changed for the worse since the new management took over.
• Teal Creek is described as a dysfunctional place with horrible care for residents.
• The Alzheimer's unit staff at Teal Creek were not educated in caring for Alzheimer's patients and lacked proper care during nights and weekends.
• Cell phone, jewelry, and narcotic pain medication were stolen from a resident at Teal Creek.

Review

Teal Creek has received mixed reviews from residents and their families. However, the majority of the feedback is positive, with praise directed towards the attentive staff and their dedication to meeting residents' needs. For example, one reviewer mentioned that when their mother wasn't eating, the staff discovered she would eat if served finger foods. As a result, her meals were adjusted to accommodate her preferences, resulting in better eating habits. This personalized care has made the reviewer's mother very happy and has improved her overall well-being.

Another positive aspect highlighted by reviewers is the installation of a kiosk for visitor check-ins. This new security feature ensures that personal information remains private and provides visitors with printed name badges to wear during their visit. This demonstrates an effort by management to enhance security measures at Teal Creek.

However, not all reviews are entirely positive. Some reviewers expressed dissatisfaction with the transition of management at Teal Creek. They felt that there was a lack of communication with families during this period and were disappointed that all previous staff members were fired. Additionally, there have been instances where phone calls went unanswered, although front desk staff have been helpful in providing updates on residents' well-being when approached directly.

One negative review recounted a degrading experience where an elderly resident was sent to a doctor's appointment wearing only a hospital gown and socks without having her hair brushed. The reviewer expressed disappointment in the staff's lack of responsiveness and their condescending behavior towards their frail mother. As a result, they sought alternative care facilities for their loved one.

Another reviewer also voiced concerns about a drastic decrease in care quality since Teal Creek changed management companies. Although they mentioned that the food provided for their loved one has been fine, they believe that overall levels of care have diminished significantly.

Despite these negative experiences, there are still positive reviews from individuals who had pleasant interactions with Teal Creek's directors and nurses. These individuals appreciated the caring nature of the staff, particularly in organizing arts and crafts activities for residents with Alzheimer's disease.

However, one reviewer strongly advised against choosing Teal Creek, describing it as a dysfunctional place with horrible care for residents. They claimed that the building was beautiful but did not recommend the facility based on their experiences.

Despite varying opinions, one reviewer commended Teal Creek's chef for their knowledge and dedication to providing great meals for residents. They appreciated the chef's personal touch in greeting residents and inquiring about their meals, which they find rare in this field. This reviewer highly recommended Teal Creek to friends and family based on their positive experience.

In summary, Teal Creek has received mixed reviews from individuals associated with the facility. While some praise the staff's attentiveness and personalized care, others express disappointment in management changes and alleged lack of responsiveness or condescension from staff members. These reviews highlight both positive and negative aspects of Teal Creek's services, allowing potential residents and families to make informed decisions based on their specific needs and preferences.

This part of Edmond, Oklahoma, offers a variety of convenient amenities and services that cater to the needs of seniors looking for a comfortable and accessible living environment. With several reputable physicians and hospitals nearby, residents can easily access healthcare services. There are also pharmacies for prescription needs, as well as cafes and restaurants for dining out or grabbing a quick bite to eat. The area boasts multiple parks for leisurely walks or outdoor activities, providing opportunities for recreation and relaxation. Places of worship are also in close proximity for those seeking spiritual fulfillment. Overall, this neighborhood provides a well-rounded community with easy access to essential resources for senior living.

Physicians

• Neurosurgical Services (1.2 miles)
• Edmond Regional Eye Associates (2.6 miles)
• Mercy Edmond I-35 (2.7 miles)
• Spine Care of Oklahoma (2.7 miles)
• Integris Family Care Clinics (2.9 miles)
• Modern Mindcare (3 miles)
• Oklahoma Arthritis Center (3 miles)

Restaurants

• Jason's Deli (1.5 miles)
• Sonic Drive-In (1.6 miles)
• Cracker Barrel (1.7 miles)
• Louie's Grill & Bar (2.2 miles)
• Mazzio's Pizza (2.7 miles)
• The Garage (2.8 miles)
• Braum's (2.9 miles)

Pharmacies

• CVS Pharmacy (2.1 miles)
• Walgreens (3.1 miles)
• CVS Pharmacy (3.2 miles)
• Metro Pharmacy (3.3 miles)
• Walgreens (4.1 miles)
• Walgreens (4.4 miles)
• CVS Pharmacy (5.2 miles)

Cafes

• Starbucks (2.2 miles)
• Cafe 501 (3.1 miles)
• Starbucks (3.2 miles)
• Coffee Tree (4.2 miles)
• Old School Bagel Cafe (5.5 miles)
• Starbucks (5.7 miles)

Parks

• E.C. Hafer Park (2.6 miles)
• The Park at Traditions (3.7 miles)
• The MAC - Multi-Activity Center (5.6 miles)
• Mitch Park (5.7 miles)
• Davis Park (5.9 miles)
• Seminole Pointe Park (6 miles)
• Mitch Park Playground (6.1 miles)

Hospitals

• Edmond Specialty Hospital (2.6 miles)
• Summit Medical Center (2.9 miles)
• Hca Holdings (3.3 miles)
• Integris Health (3.5 miles)
• McBride Clinic Orthopedic Hospital (3.9 miles)
• Cedar Ridge (6.4 miles)

Transportation

• U-Haul Moving & Storage (3.1 miles)

Places of Worship

• Henderson Hills Baptist Church (3.3 miles)
• Faith Bible Church (3.9 miles)
• Victory Church (4.8 miles)
• US Conference of MB Churches (5.2 miles)
• Lighthouse Baptist Church (5.9 miles)
• Quail Springs Baptist Church (6.1 miles)
• Village Baptist Church (6.3 miles)

Theaters

• Tinsel Town USA (5.3 miles)
• ShowBiz Cinemas Edmond (5.8 miles)