SYNERGY HomeCare of Edmond

Pros

• Reviewers describe Synergy HomeCare Oklahoma as warm, professional, and genuinely caring from the first call.
• Caregivers are praised as compassionate, patient, dependable, punctual, attentive, and respectful.
• Office staff receive high marks for top-notch communication and regular check-ins.
• Clients feel Synergy treats people like family and cares deeply about the community.
• The service is described as top-rated and high-quality private duty home care.
• Caregivers are noted for quick decision-making and coordination with medical providers during emergencies.
• The organization is regarded as a leader in private duty home care and a first-choice referral.
• The team's ability to adapt to changing needs and handle urgent situations with urgency is praised.
• Many reviewers say they would highly recommend Synergy to others seeking home care and appreciate veteran support.

Cons

• A former caregiver claimed that Synergy HomeCare would assign shifts and then leave the worker out of work, making it impossible to pay their bills.
• Caregivers and others reportedly complained about this practice multiple times, calling for better and fair treatment of workers.
• The reviews note that private-duty home care is more expensive, implying a downside related to cost.

Review

Synergy HomeCare has built a strong reputation through a steady stream of stories from clients and families who describe a warmth and professionalism that feels personal. From the very first contact, many note a team that is not only organized but genuinely caring. Families repeatedly mention that the company takes the time to understand a loved one's needs and then thoughtfully matches them with caregivers who are compassionate, patient, and dependable. That careful matching appears to be a cornerstone of the service, helping to establish trust early in the caregiving relationship.

A central thread across the reviews is the dependability and respectful demeanor of the caregivers. Clients consistently report that caregivers arrive on time, are attentive, and treat their loved ones with kindness and respect. Office staff are praised for their clear, proactive communication, with families noting regular check-ins to ensure everything is going smoothly. This ongoing communication provides families with a sense of peace of mind, knowing someone is monitoring the situation and ready to respond if anything changes.

Many reviewers extend their praise to the way Synergy HomeCare fosters a familial, community-centered atmosphere. The organization is described as truly caring about its clients and the broader community, with phrases that emphasize a sense of belonging - people feel treated like family rather than just patients. The Oklahoma operation in particular is highlighted as a top-rated option that families would readily recommend to others seeking reliable, high-quality home care. The sentiment of "top-notch" service and genuine care recurs across multiple testimonials, reinforcing the impression of a well-regarded local provider.

Within the testimonials, several names stand out as emblematic of the company's commitment to excellence. Caregivers such as Weema, Faisal, Jason, Zac, Abby, Dari, and Diane are singled out for their professionalism, kindness, and dedication. Reviewers describe them as shining examples of the company's values: compassionate, dedicated, and able to deliver "gold star quality." Some even describe the service as surpassing expectations, suggesting that Synergy sets a higher standard than other home-care providers. The language used - "stellar," "7-stars" in one impression, and "top of the line" - reflects a consistently high level of satisfaction with the staff and the care they deliver.

The reviews also include compelling, real-world instances that illustrate the team's responsiveness and reliability in urgent or complex situations. One caregiver recounted a moment when a Dad began shaking and the staff quickly contacted an ambulance, identified the appropriate hospital, and guided the family through the process. A mother could rely on the aide to drive her, accompany her to the hospital, and then return her home, even staying by the hospital to support daily visits. Another story describes rapidly mobilizing care for an emergency situation, with the team arranging for overnight staying support and providing a sense of comfort during a crisis. These anecdotes underscore a pattern of proactive, hands-on involvement that families find tremendously reassuring.

Beyond immediate care, Synergy is praised for its strong emphasis on communication and accuracy in medical directions. Reviewers note that the team diligently double-checks doctor's orders or pharmacy instructions and is willing to send a nurse to confirm details at the home when needed. There is also a commitment to listening to clients and adjusting services accordingly, with periodic care-team visits to solicit feedback and address concerns. The company's willingness to work with veterans' benefits and to coordinate with other home-care organizations and doctors is highlighted as a practical strength, suggesting a holistic approach to supporting both clients and the broader care network.

The ability to augment other care settings - such as assisted living facilities or nursing homes - emerges as another key strength. Families appreciate that Synergy can step in to support facilities when needed and that they are open to collaborating with the patient's broader care team. This flexibility, paired with a reputation for reliability and high-quality service, contributes to strong endorsements from clients who have used the company across extended periods or multiple arrangements. Reviews frequently describe the service as the standard by which others should be measured, and many recommend Synergy without hesitation.

Amid the overwhelmingly positive feedback, there is one notable counterpoint from a former caregiver who previously worked for the company. That individual expressed concerns about shift scheduling and pay, noting experiences of being left without work and facing financial difficulties while seeking to pay bills. The message calls for fair treatment of workers and more consistent scheduling. This perspective stands in contrast to the broad consensus of client-focused praise and highlights an important area for the company to address: ensuring consistent shifts, transparent scheduling, and fair compensation for caregivers. It serves as a reminder that while client experiences often point to exceptional care, the worker experience behind the scenes matters as well and can influence overall service quality.

Taken together, the picture that emerges is of a home-care provider with a strong commitment to high-quality, compassionate care, exceptional client communication, and a robust, supportive relationship with families and facilities. The Oklahoma team is repeatedly described as responsive, organized, and deeply dedicated to their clients' well-being. For families seeking reliable home care that emphasizes dignity, professionalism, and personalized attention, Synergy HomeCare appears to be a highly compelling option. Those considering employment or placement may still want to inquire directly about scheduling policies and worker support to ensure that the experience for caregivers aligns with the high standard of care delivered to clients.

This part of Edmond, Oklahoma, offers a range of amenities and services that may be beneficial for senior living. With several physicians, neurosurgical services, eye care facilities, and hospitals nearby, residents have easy access to healthcare options. There are also various restaurants, cafes, pharmacies, and transportation services within a short distance. Additionally, there are several parks in the area where seniors can enjoy outdoor activities and socialize with others in the community. Places of worship are also conveniently located for those who value their spiritual well-being. Overall, this neighborhood provides a convenient and welcoming environment for seniors looking to settle down in a vibrant community with essential services and recreational opportunities nearby.

Physicians

• Neurosurgical Services (1 miles)
• Edmond Regional Eye Associates (2.4 miles)
• Mercy Edmond I-35 (2.5 miles)
• Spine Care of Oklahoma (2.6 miles)
• Integris Family Care Clinics (2.8 miles)
• Bryant Street Family Medicine (2.8 miles)
• Oklahoma Arthritis Center (2.9 miles)

Restaurants

• Sonic Drive-In (1.5 miles)
• Jason's Deli (1.5 miles)
• Cracker Barrel (1.8 miles)
• Louie's Grill & Bar (2 miles)
• Mazzio's Pizza (2.5 miles)
• The Garage (2.6 miles)
• Braum's (2.7 miles)

Pharmacies

• CVS Pharmacy (1.9 miles)
• Walgreens (2.9 miles)
• Metro Pharmacy (3.1 miles)
• CVS Pharmacy (3.1 miles)
• Walgreens (4.1 miles)
• Walgreens (4.3 miles)
• CVS Pharmacy (5 miles)

Cafes

• Starbucks (2 miles)
• Cafe 501 (2.9 miles)
• Starbucks (3 miles)
• Coffee Tree (4 miles)
• Old School Bagel Cafe (5.3 miles)
• Starbucks (5.4 miles)

Parks

• E.C. Hafer Park (2.3 miles)
• The Park at Traditions (3.6 miles)
• The MAC - Multi-Activity Center (5.4 miles)
• Mitch Park (5.5 miles)
• Mitch Park Playground (5.9 miles)
• Seminole Pointe Park (6 miles)
• Davis Park (6.1 miles)

Hospitals

• Edmond Specialty Hospital (2.4 miles)
• Summit Medical Center (2.8 miles)
• Hca Holdings (3.1 miles)
• Integris Health (3.3 miles)
• McBride Clinic Orthopedic Hospital (4.1 miles)
• Cedar Ridge (6.6 miles)

Transportation

• U-Haul Moving & Storage (2.9 miles)

Places of Worship

• Henderson Hills Baptist Church (3.1 miles)
• Faith Bible Church (3.7 miles)
• Victory Church (4.7 miles)
• US Conference of MB Churches (5 miles)
• Lighthouse Baptist Church (5.7 miles)
• Quail Springs Baptist Church (6.2 miles)
• Village Baptist Church (6.4 miles)

Theaters

• Tinsel Town USA (5.6 miles)
• ShowBiz Cinemas Edmond (5.6 miles)