SYNERGY HomeCare of Edmond

Pros

• Synergy HomeCare is warm, professional, and genuinely caring from the first contact.
• The caregivers are compassionate, patient, dependable, and consistently on time.
• The office staff communicate clearly and regularly, giving families peace of mind.
• Synergy treats clients like family and truly cares about their wellbeing.
• The company is reliable, and its staff go above and beyond to meet changing needs.
• The leadership is hands-on, and the organization is known for top-notch service and responsiveness.
• Synergy is a top-rated home care provider with kind, respectful, and well-trained staff.

Cons

• They stated the company would not give them shifts, leaving them unable to pay their bills.
• They indicated that caregivers and others had complained about this multiple times.
• They urged that workers be treated better and more fairly.
• They described a competing home care service as entirely opposite, citing management lacking urgency and failing to relay important information to field nurses.
• They noted the competitor did not call a nurse for over a day and a half.
• They described the competitor's field nurses as not knowing why they were visiting.
• They called the miscommunication egregious.

Review

SYNERGY HomeCare of Edmond is best suited for families who want high-touch, at-home support that keeps a loved one living independently while staying connected to a responsive, compassionate caregiving team. The service shines for seniors who need help with daily living tasks, medication reminders, transportation, and meaningful engagement, but who do not require round-the-clock medical nursing. The program is particularly strong for veterans and families seeking benefits navigation, because the company actively coordinates with VA resources and brings a consistent, family?like approach to care. Clients consistently note caregivers arrive on time, behave with dignity, and form trusting, almost familial relationships with both the loved one and the family.

Those evaluating alternatives should consider when higher medical oversight or lower cost is essential. If 24/7 skilled nursing, complex wound care, or memory-care supervision is required, a licensed nursing facility or a different home health agency with registered nurses on staff may be more appropriate. For families on a tighter budget, or for cases where the goal is short-term post-acute support rather than ongoing private duty, explore other options with simpler staffing models. Also, if a constant, large turnover of caregivers is unacceptable, or if guaranteed continuity of the same aide is non-negotiable, this is a discussion point to raise early with the local office.

Key strengths flow from the company's client-facing DNA: punctual and attentive caregivers, robust office communication, and a willingness to tailor coverage as needs shift. Families report that the team is compassionate, patient, and dependable, and that office staff provide regular check-ins that deliver real peace of mind. The ability to coordinate quickly during emergencies, along with clear lines of contact and proactive clarification of orders, translates into safer, smoother episodes of care. The veteran program and cross-agency collaboration further extend the value, making it easier to access benefits and align care with a resident's broader health plan.

Two notable cracks exist in the internal picture. A minority of caregiver-focused reviews describe inconsistent scheduling or pay-related frustrations, which, in theory, could threaten continuity if not managed. While client feedback remains overwhelmingly positive, this risk is real enough to prompt prudent families to ask about staffing stability, how shifts are allocated, and what guarantees exist for replacement caregivers during illness or vacation. The service is priced as private duty home care, which is inherently more expensive than some alternatives, so families should ensure the value proposition justifies the cost given the level of personalization, flexibility, and peace of mind delivered.

Nonetheless, the overall value proposition remains compelling. The positive client experiences - the ability to avoid nursing home life, the way aides adapt to changing needs, and the rapid deployment of help in urgent moments - often outweigh the cost. The organization's emphasis on timely communication, the readiness of nurses to verify orders, and the willingness to send care-team reps to solicit feedback all contribute to high satisfaction and shorter problem cycles. The depth of veteran support, and the integration with other care settings (assisted living or nursing facilities when needed), gives families confidence that care plans can scale without disruption.

For families choosing between options, Synergy HomeCare of Edmond is a strong choice when the priority is keeping a loved one safely at home with a high level of human connection and reliable communication. Prepare to discuss caregiver continuity, scheduling guarantees, and total monthly cost upfront, and request a clear explanation of how shifts are staffed during peak demand. If the budget allows and the goal is premium home-based care with strong community ties and veteran resources, move forward and test the fit with a short-term arrangement or trial. If the need is more clinically oriented or cost-sensitive, consider a facility-based path or another agency with a different staffing model, but keep Synergy in the short list for its proven client-facing excellence.

This part of Edmond, Oklahoma, offers a range of amenities and services that may be beneficial for senior living. With several physicians, neurosurgical services, eye care facilities, and hospitals nearby, residents have easy access to healthcare options. There are also various restaurants, cafes, pharmacies, and transportation services within a short distance. Additionally, there are several parks in the area where seniors can enjoy outdoor activities and socialize with others in the community. Places of worship are also conveniently located for those who value their spiritual well-being. Overall, this neighborhood provides a convenient and welcoming environment for seniors looking to settle down in a vibrant community with essential services and recreational opportunities nearby.

Physicians

• Neurosurgical Services (1 miles)
• Edmond Regional Eye Associates (2.4 miles)
• Mercy Edmond I-35 (2.5 miles)
• Spine Care of Oklahoma (2.6 miles)
• Integris Family Care Clinics (2.8 miles)
• Bryant Street Family Medicine (2.8 miles)
• Oklahoma Arthritis Center (2.9 miles)

Restaurants

• Sonic Drive-In (1.5 miles)
• Jason's Deli (1.5 miles)
• Cracker Barrel (1.8 miles)
• Louie's Grill & Bar (2 miles)
• Mazzio's Pizza (2.5 miles)
• The Garage (2.6 miles)
• Braum's (2.7 miles)

Pharmacies

• CVS Pharmacy (1.9 miles)
• Walgreens (2.9 miles)
• Metro Pharmacy (3.1 miles)
• CVS Pharmacy (3.1 miles)
• Walgreens (4.1 miles)
• Walgreens (4.3 miles)
• CVS Pharmacy (5 miles)

Cafes

• Starbucks (2 miles)
• Cafe 501 (2.9 miles)
• Starbucks (3 miles)
• Coffee Tree (4 miles)
• Old School Bagel Cafe (5.3 miles)
• Starbucks (5.4 miles)

Parks

• E.C. Hafer Park (2.3 miles)
• The Park at Traditions (3.6 miles)
• The MAC - Multi-Activity Center (5.4 miles)
• Mitch Park (5.5 miles)
• Mitch Park Playground (5.9 miles)
• Seminole Pointe Park (6 miles)
• Davis Park (6.1 miles)

Hospitals

• Edmond Specialty Hospital (2.4 miles)
• Summit Medical Center (2.8 miles)
• Hca Holdings (3.1 miles)
• Integris Health (3.3 miles)
• McBride Clinic Orthopedic Hospital (4.1 miles)
• Cedar Ridge (6.6 miles)

Transportation

• U-Haul Moving & Storage (2.9 miles)

Places of Worship

• Henderson Hills Baptist Church (3.1 miles)
• Faith Bible Church (3.7 miles)
• Victory Church (4.7 miles)
• US Conference of MB Churches (5 miles)
• Lighthouse Baptist Church (5.7 miles)
• Quail Springs Baptist Church (6.2 miles)
• Village Baptist Church (6.4 miles)

Theaters

• Tinsel Town USA (5.6 miles)
• ShowBiz Cinemas Edmond (5.6 miles)