SYNERGY HomeCare of Oklahoma City and Edmond - Edmond, OK

Pros

• They describe Synergy HomeCare as warm, professional, and genuinely caring from the first call.
• They report caregivers are compassionate, patient, and dependable.
• They praise the office staff's top-notch communication and regular check-ins.
• They feel Synergy truly cares about clients and treats them like family.
• They consider Synergy a wonderful organization that cares about clients and the community.
• They note that Synergy consistently provides reliable, timely care and goes above and beyond.
• They mention the caregivers are kind, respectful, and well-trained, delivering high-quality care.
• They highlight the Veteran program and the support provided to veterans and their families.
• They recommend Synergy to others and regard it as one of the best private duty home care services.

Cons

• The reviewer indicates that the company would give shifts to caregivers and then have them out of work, making it impossible to pay bills.
• The management team did not move with a sense of urgency and failed to relay important information to field nurses.
• There was egregious miscommunication between management and the field staff.
• The field nurses did not know why they were visiting the clients.
• A contrasting home care service is criticized for not communicating promptly and failing to relay crucial information to nurses.

Review

SYNERGY HomeCare of Oklahoma City and Edmond is best suited for families who want private-duty, at-home care that delivers near-universal reliability, compassionate companionship, and medical-adjacent support without moving into a facility. This community shines for seniors who primarily need help with daily activities, medication reminders, and safety monitoring but still want to stay in the familiarity of home. It is especially well aligned with families who value timely communication, a responsive office, and a care team that can coordinate with doctors, pharmacies, and hospitals. For veterans or families pursuing VA benefits, the program plus the emphasis on continuity of care can be a decisive advantage.

Those who may want to consider alternatives include households operating on a tighter budget, since private-duty home care comes with a higher price tag. If the goal is a more structured 24/7 clinical environment or a full-time skilled-nursing plan, a traditional assisted living or a licensed skilled-nursing option may be more appropriate than private duty. Some clients may also prefer a facility with a built-in social program and 24-hour on-site supervision, rather than arranging multiple caregivers to cover shifts. Additionally, a few families have encountered administrative bumps or caregiver-fit variability, which suggests the need for careful caregiver matching and clear upfront expectations.

On the upside, the core strengths of Synergy offset substantial downsides in meaningful ways. The caregivers routinely arrive on time, demonstrate warmth, and treat clients with genuine respect, creating a sense of safety and dignity that proves hard to match in less curated agencies. Office communication stands out, with staff that actively check in and coordinate orders, clarifying medications and doctor directives when needed. The program's depth with veterans is consistently praised, and the agency demonstrates a readiness to navigate VA benefits to help defray costs. When emergencies arise, the team shows urgency, with caregivers coordinating with hospitals and even guiding families through critical steps, which imparts extraordinary peace of mind.

Nevertheless, the most notable concern centers on cost and occasional administrative irregularities. Private-duty home care is inherently more expensive, and this remains a reality families must accept when seeking a high-touch, highly reliable experience. There is also a documented case where scheduling and pay issues affected a caregiver, underscoring a potential consistency risk behind the scenes. While care quality remains excellent for most families, the experience can hinge on caregiver-fit and the reliability of administrative processes. A few families also reported billing or communication frictions, reminding that the management layer must stay proactive and transparent.

When the pros are weighed against the cons, the case for Synergy is compelling for families who prioritize trust, continuity, and rapid responsiveness. The ability to ramp up care quickly, cover overnight needs, and maintain in-home comfort - paired with a veteran-support framework and robust hospital-to-home coordination - creates a level of reassurance that often justifies the investment. For families aiming to extend home life and avoid moving into assisted living, Synergy offers a compelling path forward, particularly when a consistent, compassionate care team is the priority and medical oversight can be supplemented as needed.

For Edmond families evaluating next steps, a practical approach is essential. Schedule a consultation to discuss exact needs, then request a dedicated caregiver match and a clear care plan with escalation steps. Confirm all costs up front, including any VA-benefit options, and ask for patient references or case studies similar to the loved one's situation. If 24/7 supervision or higher medical complexity is anticipated, obtain a formal assessment and a trial period to test caregiver harmony and office reliability. When the goal is to remain at home with premium, veteran-friendly, highly accountable support, Synergy stands out as the disciplined, caregiver-forward choice.

This part of Edmond, Oklahoma, offers a convenient and diverse range of amenities for senior living. There are several healthcare facilities nearby, including neurosurgical services, eye care, spine care, family clinics, and arthritis centers. In terms of dining options, there are popular restaurants such as Sonic Drive-In, Jason's Deli, and Cracker Barrel within close proximity. Pharmacies like CVS and Walgreens also provide easy access to medications. For leisure activities, there are parks like E.C. Hafer Park and Mitch Park for outdoor recreation. Additionally, places of worship like Henderson Hills Baptist Church and Victory Church offer spiritual opportunities. Overall, this area provides a mix of essential services and recreational options for seniors to enjoy a comfortable lifestyle in Edmond.

Physicians

• Neurosurgical Services (1 miles)
• Edmond Regional Eye Associates (2.4 miles)
• Mercy Edmond I-35 (2.5 miles)
• Spine Care of Oklahoma (2.6 miles)
• Integris Family Care Clinics (2.8 miles)
• Bryant Street Family Medicine (2.8 miles)
• Oklahoma Arthritis Center (2.9 miles)

Restaurants

• Sonic Drive-In (1.5 miles)
• Jason's Deli (1.5 miles)
• Cracker Barrel (1.8 miles)
• Louie's Grill & Bar (2 miles)
• Mazzio's Pizza (2.5 miles)
• The Garage (2.6 miles)
• Braum's (2.7 miles)

Pharmacies

• CVS Pharmacy (1.9 miles)
• Walgreens (2.9 miles)
• Metro Pharmacy (3.1 miles)
• CVS Pharmacy (3.1 miles)
• Walgreens (4.1 miles)
• Walgreens (4.3 miles)
• CVS Pharmacy (5 miles)

Cafes

• Starbucks (2 miles)
• Cafe 501 (2.9 miles)
• Starbucks (3 miles)
• Coffee Tree (4 miles)
• Old School Bagel Cafe (5.3 miles)
• Starbucks (5.4 miles)

Parks

• E.C. Hafer Park (2.3 miles)
• The Park at Traditions (3.6 miles)
• The MAC - Multi-Activity Center (5.4 miles)
• Mitch Park (5.5 miles)
• Mitch Park Playground (5.9 miles)
• Seminole Pointe Park (6 miles)
• Davis Park (6.1 miles)

Hospitals

• Edmond Specialty Hospital (2.4 miles)
• Summit Medical Center (2.8 miles)
• Hca Holdings (3.1 miles)
• Integris Health (3.3 miles)
• McBride Clinic Orthopedic Hospital (4.1 miles)
• Cedar Ridge (6.6 miles)

Transportation

• U-Haul Moving & Storage (2.9 miles)

Places of Worship

• Henderson Hills Baptist Church (3.1 miles)
• Faith Bible Church (3.7 miles)
• Victory Church (4.7 miles)
• US Conference of MB Churches (5 miles)
• Lighthouse Baptist Church (5.7 miles)
• Quail Springs Baptist Church (6.2 miles)
• Village Baptist Church (6.4 miles)

Theaters

• Tinsel Town USA (5.6 miles)
• ShowBiz Cinemas Edmond (5.6 miles)