Grande Village Suites
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2610 East Aurora Road, Twinsburg, OH 44087
For more information about senior living options: (844) 490-3973
The rooms at Grande Village Suites were very big, clean, and roomy. Jessica, the staff member who gave a tour, was awesome. They offer a lot of activities like outings and happy hour. The Sprenger hospice staff showed care and compassion. The majority of the aides were great and attentive to residents. The nurses were good in providing care for residents. The rooms are spacious and private, which is a nice feature. It seemed cleaner than it had been in the past. The food tasted good at the facility. These statements are subjective opinions from the reviews provided above and may not necessarily reflect objective facts about Grande Village Suites or its services.
The staff at Grande Village Suites showed little compassion and empathy towards the resident's mother, especially after her passing. The facilities at Grande Village were disorganized, incompetent, and understaffed with high turnover. The resident's loved one was grossly neglected and experienced poor care at the facility. The nursing staff at the facility lied about their mistakes and did not provide proper care for the resident's grandmother. The facility was chronically understaffed, with unhelpful and unfriendly staff members. Communication with the facility was difficult, and getting questions answered or contacting staff was a challenging task. The social care worker, Tammy, was described as useless and unhelpful in providing necessary care and coordination for the resident's father's discharge and aftercare needs.Grande Village Suites is a senior living facility that offers spacious and clean rooms with full kitchen amenities. The reviewer mentions that the price is reasonable, with their mother paying half of what she used to. Additionally, they appreciate that the facility accepts Medicaid and provides a range of activities such as outings and happy hours.
However, in contrast to these positive reviews, there are several accounts of neglect and poor care at Grande Village Suites. One reviewer shares the devastating experience of their mother contracting COVID twice while fully vaccinated and being moved to a quarantine facility far away, only to pass away shortly after. They express disappointment in the lack of communication and compassion from Grande Village Suites during this difficult time.
Another review echoes these sentiments, expressing frustration with neglectful care due to restricted visitation policies during the COVID pandemic. The reviewer claims that staff members were not held accountable for their actions or lack thereof. They highlighted issues with unanswered phone calls and stated that their mother's deteriorating condition went unnoticed until they saw her in person.
Furthermore, a different reviewer describes a negligent nursing staff who made mistakes but denied responsibility. They mention instances where requests for medical attention were ignored, resulting in their loved one experiencing unnecessary suffering. The reviewer also criticizes the poor communication skills of the staff at Grande Village Suites.
Another negative experience involves chronic understaffing and unfriendly personnel at the facility. The reviewer recalls an incident where they were not allowed into their mother's room while she was being cared for and blames the inconsistent aid staff for poor treatment. Inadequate entertainment options and slow service during meal times are also mentioned as areas where Grande Village Suites fell short.
Lastly, a mixed review highlights helpful aides and nurses who provided attentive care but criticizes the social care worker's lack of effectiveness. This individual claims that important tasks such as arranging appointments and necessary equipment for discharge were mishandled by this particular staff member. They suggest that administrative changes need to be made to improve the overall functioning of the facility.
In summary, while Grande Village Suites boasts spacious and well-equipped rooms with reasonable prices and a variety of activities, there are multiple reviews indicating neglectful care, poor communication, and unhelpful staff. These experiences highlight the importance of thorough research and cautious consideration before choosing a nursing home for a loved one.
104 resident community capacity
1-bedroom apartments 2-bedroom apartments Studio apartments
Assisted Living
Air-conditioning
Beautician on-site Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Full kitchen
Fully furnished
Gaming room
Garden
Guest parking
Housekeeping services Kitchenette
Laundry
Move-in coordination
Outdoor space
Private bathrooms Resident parking
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet
Community operated transportation Transportation & parking Transportation arrangement Transportation arrangement (non-medical) Transportation to doctors appointments
12-16 hour nursing
24-hour call system 24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet Meal preparation and service
Medication management
Mental wellness program
Physical therapy
Special dietary restrictions Diabetes diet Special dietary restrictions Activities off-site Community-sponsored activities
Concierge services Fitness programs
Planned day trips Resident-run activities Scheduled daily activitiesGrande Village Suites is an assisted living community located in Twinsburg, OH. We offer comfortable 2-bedroom and studio apartments for our residents to choose from. Our community provides a wide range of amenities to ensure that our residents have everything they need to live a fulfilling and enjoyable life.
Our on-site beautician and beauty salon are available for residents who want to look and feel their best. We also offer cable or satellite TV in each apartment, so residents can stay connected and entertained. Our community-operated transportation makes it easy for residents to get around town, whether it's running errands or attending appointments.
For those who enjoy technology, we have a computer center with high-speed internet access. Our fitness room is equipped with exercise equipment to help residents stay active and healthy. Each apartment features a full kitchen, allowing residents the option to cook their own meals if desired.
We provide fully furnished apartments for convenience, as well as housekeeping services to keep apartments clean and tidy. Laundry facilities are available onsite. Outdoor space, including a garden, allows residents to relax and enjoy nature.
Residents have access to private bathrooms in their apartments and there is ample parking available for both residents and guests. Our dining room offers restaurant-style dining where residents can enjoy delicious meals prepared by our staff. Special dietary restrictions are accommodated.
Our small library provides a cozy space for reading and relaxation. Telephone service is available in each apartment for communication needs. Transportation arrangement services are provided, including non-medical transportation as well as transportation to doctors' appointments.
The wellness center offers 24-hour call system and supervision for the safety of our residents. Assistance with daily activities such as bathing, dressing, and transfers is available if needed. Medication management is provided by trained staff members.
A mental wellness program focuses on the emotional well-being of our residents along with physical therapy services available on-site if needed.
Various activities are offered at Grande Village Suites including community-sponsored activities, fitness programs, planned day trips, and resident-run activities. Daily activities are scheduled to keep residents engaged and entertained.
We are conveniently located near cafes, parks, pharmacies, physicians' offices, restaurants, places of worship and hospitals. Our community is designed to provide a comfortable and supportive environment for our residents while offering a variety of services and amenities to enhance their quality of life.
Grande Village Suites offers 1-bedroom apartments, 2-bedroom apartments, and Studio apartments.
Grande Village Suites is located at 2610 East Aurora Road, Twinsburg, OH 44087 in Summit County, Ohio
Grande Village Suites on seniors.fyi includes 8 photos including images showing interior, bedroom, decor, building, architecture, landscaping, trees, clouds, and more.
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