Edgewater Place in Plain City, OH

Pros

• Edgewater Place is described as a very nice facility with clean rooms and ample living space.
• The staff are very personable and caring.
• The facility is bright, clean, well-kept, and well maintained.
• The meals are great and the dining room is pleasant.
• The grounds are immaculate, with an outside gazebo and family gathering areas.
• The community feels like family and is welcoming to visiting family members.
• The memory care unit is excellent, with a spacious studio and good activities.
• Families consider Edgewater Place to be the best option locally and would recommend it.

Cons

• Quality of services has gone down dramatically in the past 4–5 years.
• Staff turnover is very high, with many part-time staff causing inconsistent care.
• There are quite a few open positions.
• There were weeks without cleaning staff.
• Grounds are not maintained regularly.
• The dining experience is only fair.
• Residents are leaving to move to other locations.
• There is concern that headquarters may not know about current services and residents’ care.
• The kitchen staff turnover has led to the quality of food suffering.
• Lunch and dinner have declined, even though breakfasts are still described as good.

Review

Edgewater Place is best suited for families seeking a warm, home-like assisted living experience in a bright, clean setting where staff turnover has not eroded the personal touch. The community shines for residents who value attentiveness, friendly caregivers, and a smaller-scale environment that supports individual attention. It works especially well for memory-care needs, where the campus layout, dining flexibility, and daily routines can feel reassuringly familiar. For families prioritizing a consistently large menu of activities, highly stable staffing, and flawless daily upkeep across all shifts, it may still be worth looking elsewhere to compare options.

Those who should consider alternatives include families that place a premium on uninterrupted, long-tenured staffing across all shifts, including kitchen and housekeeping, as well as communities with rock-solid daily housekeeping and grounds maintenance. Several reviews flag significant staff turnover and occasional gaps in routine services, which can translate to variability in care and in-house meal quality. If a resident requires highly predictable schedules, extended consistency with the same aides, or a background where housekeeping and grounds are flawlessly maintained every week, a different community may deliver more reassuring consistency.

The strongest positives here, cleanliness, a bright and welcoming ambiance, and a genuinely caring staff, help offset the reported shortcomings. Visitors consistently note immaculate common areas and nicely appointed rooms, with plenty of space for living and visiting family. The staff are described as personable and supportive, with management that is seen as capable and responsive. Memory care is highlighted as a particular strength, offering a secure, well-organized environment with accessible dining and meaningful activities. Even when turnover affects some meals and staffing rhythms, the sense that residents are treated like family tends to persist, which makes Edgewater Place feel more reliable than many peers.

A recurring thread from residents and families is the balance between value and reliability. Several reviews laud the facility as well-kept and reasonably priced, delivering good value for the level of care and the personal attention that accompanies a smaller, more intimate setting. The kitchen is praised for breakfasts, and many families note the overall quality of meals remains solid, with the caveat that lunch and dinner can vary depending on staffing. The activity calendar exists and is meaningful for those who engage, while others may choose to participate selectively. Taken together, the day-to-day warmth, the social draw of the community, and the clean, comfortable environment often outweigh concerns about staffing flux, particularly for residents who prefer a less institutional atmosphere.

In practical terms, families evaluating Edgewater Place should probe during tours about staffing patterns and turnover by shift, the frequency of housekeeping and grounds maintenance, and how the community manages meal service during peak turnover periods. Ask about the consistency of caregivers for loved ones, especially in the memory-care wing, and how activities are matched to different resident interests and abilities. Inquire whether the leadership has concrete plans to stabilize staffing and improve dining consistency, and request a recent sample of activity calendars and menu rotations to gauge real-world continuity. These conversations reveal whether Edgewater Place can deliver the steady, compassionate care that a family hopes for, while managing the practical realities described by current and former residents.

In the end, Edgewater Place stands out as a strong option for families seeking a personable, clean, and neighborly setting with solid memory-care offerings and a clear sense of community. It rewards those who value a familial atmosphere, consistent daily routines, and a straightforward, practical approach to care. For households where unwavering staffing stability, uniform dining excellence across all meals, and meticulous grounds maintenance are non-negotiable, a careful comparison to other area options is advised. Edgewater Place is not merely a place to live; it is a community that often feels like home, with enough positives to outweigh the drawbacks for many families facing the decision.

Restaurants

• Der Dutchman (0.5 miles)
• The Grainery (0.9 miles)
• Taco Bell (4.9 miles)
• Wendy's (5 miles)
• BIBIBOP Asian Grill (5.1 miles)
• Matt the Miller's Tavern (6.6 miles)
• Wendy's (6.6 miles)

Parks

• Pastime Park (0.8 miles)
• Jerome Township Community Hall (4.1 miles)
• Glacier Ridge Metro Park (6.3 miles)
• Homestead Park (6.7 miles)
• Avery Park (6.7 miles)
• Coffman Park (8 miles)
• Hilliard Municipal Park (8.3 miles)

Physicians

• Midwest Retina (6.1 miles)
• Dermatology and Cosmetic Surgery of Dublin (6.2 miles)
• TLC Laser Eye Centers (6.3 miles)
• Jennifer Shoenfelt, MD (6.4 miles)
• Rainbow Pediatrics (6.6 miles)
• Pediatrics Ophthalmology Associates - Nationwide Children's Close to home center (7.5 miles)
• Samantha M Kinross O D (8.4 miles)

Hospitals

• Columbus Oncology Associates (6.2 miles)
• Marysville Ohio Surgical Center (9.2 miles)
• Nationwide Childrens Hospital (9.6 miles)

Places of Worship

• Maranatha Community Fellowship (6.6 miles)
• Saint Brigid of Kildare Catholic Church (6.7 miles)
• St Simon & Jude Church (9.3 miles)
• Grace Evangelical Church (9.4 miles)
• Saint Brendan Catholic Church (10.2 miles)

Pharmacies

• Walgreens (6.6 miles)
• Market District Supermarket (6.9 miles)
• Walgreens (8.6 miles)
• CVS Pharmacy (8.6 miles)
• Walmart Pharmacy (9 miles)
• Walgreens (9.6 miles)
• Pharmaceutical Synergy (10 miles)

Cafes

• Starbucks (8.7 miles)
• Dells Homemade Ice-Cream & Coffee (8.7 miles)
• Biggby Coffee (8.7 miles)
• Kona Craft Kitchen (9.3 miles)
• Starbucks (9.5 miles)