Heritage Villas

Pros

• The caregivers at Heritage Villas are described as caring, helpful, and friendly, creating a pleasant atmosphere for residents.
• Residents enjoy homemade meals prepared by the caregiver on duty, enhancing their dining experience.
• The living spaces are praised for feeling more like home than a facility, with spacious rooms and private bathrooms that include walk-in closets and patios.
• The community offers a variety of activities and trips to keep residents engaged and entertained.
• Many reviewers appreciate the attractive location and setup of Heritage Villas, which has a welcoming and home-like environment.
• New management is noted to be making improvements in care and overall facility conditions.
• Visitors feel reassured by the consistent cleanliness of rooms and the positive spirits of residents during their visits.
• Family members find the staff approachable and responsive when addressing care needs or inquiries about their loved ones.

Cons

• The staff were not qualified and often rude, frequently spending most of their time on the phone.
• Medication errors occurred with residents, and staff showed indifference when issues were raised.
• Covid protocols were not followed, leading to concerns about safety during an outbreak.
• The facility's management is poor at providing important information to families, resulting in significant communication issues.
• Staffing inconsistencies led to neglectful care for some residents, with caregivers failing to assist them regularly.
• There was a lack of appropriate activities tailored for residents with dementia or Alzheimer?s.
• Concerns arose over dangerous furniture in the facility that could lead to injuries.
• Some residents appeared to be warehoused rather than receiving proper care and attention from staff.
• Ongoing issues with missing items and inadequate dietary accommodations contributed to dissatisfaction among families.
• Despite improvements under new management, staffing shortages remained a concern affecting the quality of care provided.

Review

Heritage Villas has garnered mixed reviews from families who have entrusted their loved ones to this assisted living facility. While some experiences have been positive, highlighting the warm atmosphere and caring staff, others have raised serious concerns about the quality of care and management practices that could jeopardize residents' well-being. This duality in feedback paints a complex picture of Heritage Villas, with various aspects of the facility resonating differently with each resident's unique needs and circumstances.

One striking aspect noted by several reviewers is the difference in caregiving quality. Many families appreciate the personal touch provided by direct caregivers who are described as friendly, attentive, and committed to ensuring a supportive environment for residents. Some relatives indicated that their loved ones received excellent care from aides, expressing gratitude for their kindness and attentiveness. They appreciated that caregivers often engaged residents in activities, making an effort to include those who might be shy or reluctant to participate. However, there were complaints regarding specific individuals among the caregiving staff who were reported as rude or inattentive. Instances of medication mismanagement added to these grievances, raising alarms about whether all staff members were adequately trained.

The facility's structure and layout also elicited varied responses. Heritage Villas features a home-like design that many families found appealing compared to more traditional institutional settings. Visitors remarked positively on the appealing exterior resembling condos rather than a typical assisted living facility, contributing to a sense of comfort and normalcy for residents. Families valued attributes such as spacious rooms with private bathrooms and access to outdoor spaces like patios. Conversely, some people voiced concerns about indoor maintenance issues and overcrowded common areas that felt more like group homes than well-managed assisted living facilities.

Moreover, the transition between management teams created additional challenges within Heritage Villas—families noted frequent turnover in middle management leading to inconsistent communication regarding important matters such as health status updates or incidents affecting residents’ safety. One family recounted an alarming experience involving bed bugs in their loved one's villa that went unaddressed for over two weeks due to poor communication from management. This highlights how pivotal effective administration is in ensuring not only operational efficiency but also building trust with families relying on this service for their loved ones' care.

In terms of amenities offered at Heritage Villas, some residents expressed satisfaction with activities planned for those more capable but criticized them for not catering sufficiently to residents with dementia or Alzheimer's disease—a demographic present within the facility who require specialized support beyond what was being provided during activities designed for fully functional individuals. While one review praised daily trips organized by staff aimed at engaging residents socially, another indicated that opportunities for therapy sessions were minimal despite necessity following strokes—a gap in care that left some families feeling anxious about their loved one’s rehabilitation process.

Financial considerations also played a critical role in shaping opinions about Heritage Villas; many users commended its affordability relative to other assisted living options while simultaneously noting room configurations suitable for maintaining independence yet requiring adequate assistance when needed—for instance: meal preparation and housekeeping services provided onsite instead of relying solely on outside resources like Meals on Wheels. A few comments suggested improvements could still be made concerning dietary accommodations—that meals sometimes did not align perfectly with specific health requirements—which further underscored shortcomings within overall operational protocols aiming toward comprehensive resident-centered care.

Overall, while there are highly commendable elements of community spirit among caregivers at Heritage Villas—with familial bonds forming between aides and residents—significant issues related specifically toward healthcare delivery systems warrant attention before it can position itself as a universally recommended option across different populations requiring varied levels of assistance in their golden years. It remains evident through this array of perspectives shared via reviews that communication transparency coupled hand-in-hand alongside committed staffing efforts will significantly influence both current operations moving forward into improved outcomes alongside prospective clientele evaluation processes thereby eventually altering public perception surrounding this relevant establishment's credibility amidst ongoing evolution initiatives characterized by new ownership dynamics recently emerging from prior struggles evidenced through tangible feedback reflective upon personal experiences recounted herein above.

This part of North Canton, Ohio offers a convenient and welcoming environment for senior living. With a variety of dining options such as Cracker Barrel, IHOP, and BJ's Restaurant & Brewhouse, seniors can enjoy delicious meals close to home. Nearby pharmacies including CVS Pharmacy and Walgreens provide easy access to medications and healthcare needs. Cafes like Starbucks offer a cozy spot for socializing or enjoying a hot beverage. The area also boasts several parks like Dogwood Park and Schneider Community Park, perfect for outdoor activities and relaxation. Additionally, top-notch medical facilities such as Akron Children's Hospital Pediatric Endocrinology and Roholt Vision Institute ensure quality healthcare services are readily available. Overall, this part of North Canton provides an ideal combination of amenities and services for seniors looking to settle in a vibrant community.

Restaurants

• Cracker Barrel (0.8 miles)
• McDonald's (0.9 miles)
• IHOP (0.9 miles)
• BJ's Restaurant & Brewhouse (1 miles)
• Swensons Drive-In (1 miles)
• Quaker Steak & Lube (1.1 miles)
• Pav's Creamery in North Canton (1.4 miles)

Pharmacies

• CVS Pharmacy (0.8 miles)
• Acme (0.9 miles)
• Discount Drug Mart (1.1 miles)
• Discount Drug Mart (1.1 miles)
• Marc's Stores (1.1 miles)
• Rite Aid (1.2 miles)
• Walgreens (1.2 miles)

Cafes

• Starbucks (0.8 miles)
• Ohio Roasting Company (2.6 miles)
• Starbucks (2.9 miles)
• Starbucks (3.7 miles)
• Starbucks (3.7 miles)

Parks

• Dogwood Park (1 miles)
• Bors Field (2.7 miles)
• Lake Cable Village (3.1 miles)
• Southgate Park (3.2 miles)
• Arboretum Park (3.2 miles)
• Schneider Community Park (3.9 miles)
• Ariss Park (4.1 miles)

Physicians

• Akron Children's Hospital Pediatric Endocrinology (1 miles)
• Spectrum (1.1 miles)
• North Canton Medical Foundation (1.1 miles)
• Eye Centers of Ohio (1.4 miles)
• Physicians Imaging (1.5 miles)
• Amani Women's Wellness (1.5 miles)
• Roholt Vision Institute (1.8 miles)

Theaters

• Cinemark (1.1 miles)
• Tinseltown (1.3 miles)

Places of Worship

• Faith Family Church (1.1 miles)
• Grace United Methodist Church (2.7 miles)
• First Baptist Church Of Canton (3 miles)
• First Christian Church (3.1 miles)

Transportation

• Akron-Canton Airport (CAK) (2.2 miles)

Hospitals

• Jackson Mercy Statcare (3 miles)
• Summa Health System (3 miles)