Beckett House

Pros

• Beckett House is looking real nice with the renovations.
• The building is clean and doesn't smell like a typical nursing home.
• All the staff is friendly and the food is good.
• Miranda is amazing at what she does; feeding others is her passion.
• Miranda cares for everyone there and makes it look like so much fun doing it.
• The best thing about the place is how good the food is.
• Beautiful outside and the inside renovations are looking good.
• The staff is amazing and treats residents and their families like family.

Cons

• The experience was described as horrible and not worth even one star.
• The patient did not have comfortable hospice care, with frequent falls and a nonfunctional air system.
• There was no one-on-one care when it was needed.
• An empty oxygen tank and a distant call light suggested neglect.
• Medications were not administered as ordered.
• The facility was described as disgusting with ants and dirty water.
• A great-grandmother reportedly had bruises from mistreatment and had her freedom restricted.
• The place was likened to a prison.

Review

Beckett House presents itself as a refreshed and inviting place, with noticeable renovations that have transformed the building's appearance and atmosphere. Several observers highlight a clean, modern feel both inside and out, noting that the facility no longer carries the heavy, institutional scent some might expect. The exterior looks pleasant, and the interior work in progress seems to be moving toward a brighter, more comfortable environment. The overall impression from these comments is that the renovations have helped the residence feel more welcoming and less like a traditional nursing home.

A standout theme across many reviews is the quality of the food and the evident passion of those who prepare and serve it. Miranda, in particular, is repeatedly praised for her dedication to feeding others and treating meals as an act of love. Reviewers describe her as having a "new aged vibe" that makes feeding residents feel joyful and engaging, even when dietary restrictions have to be considered. The sense that food is not only sustenance but a way to bring joy and dignity to daily life comes through strongly in several comments, making the dining experience at Beckett House a memorable bright spot for residents and families alike.

Beyond the kitchen, several guests talk about the positive interactions with staff and the overall warmth of the place. Observations from family members emphasize friendly, attentive team members and a culture where residents feel cared for and regarded as part of a family. One reviewer notes that their father has been there for more than five years and that the staff treats him and the family like family, which provides a strong sense of reassurance when family members cannot be there in person. The combination of kind staff, a comfortable environment, and good food seems to contribute to a reassuring and home-like atmosphere for many residents.

There are equally strong expressions of gratitude for the long-term commitment and the sense of trust that develops when a loved one becomes a regular part of the Beckett House community. Several accounts describe consistent, meaningful care that allows families to rest easy about their loved ones' well-being, suggesting that the staff's dedication extends beyond routine tasks to genuine compassion. In particular, stories from families about extended stays or ongoing therapy reflect a belief that Beckett House can be a stable, reliable place for ongoing care and rehabilitation.

However, the experiences at Beckett House are not uniformly positive. A number of reviews recount serious concerns about safety, care quality, and responsiveness. One account describes a hospice transfer that deteriorated into a troubling experience, including issues such as no functioning air conditioning, frequent falls, the absence of one-on-one attention even when needed, an oxygen tank that sat empty, a call light situated far away, and medications not being administered as prescribed despite multiple meetings. The reviewer explicitly states they would not recommend the facility, underscoring how critical and distressing lapses like these can feel to families during vulnerable times.

Other comments express a grim dissatisfaction with conditions and responsiveness. A reviewer describes the place as disgusting and notes an ant infestation along with a cooler containing very dirty water, painting a picture of substandard cleanliness and maintenance that conflicts with the nicer exterior and the hopeful early impressions. These remarks emphasize a disconnect between the visible renovations and the day-to-day realities some residents face, illustrating that improvements in one area do not automatically translate into a consistently high standard of care.

Nevertheless, there are also emphatic endorsements that counterbalance the negatives. A few reviewers stress that care for their loved ones has been excellent, with praise for staff communication and a strong sense of gratitude. One reviewer recounts that their mother received notable care, and they expressly recommend considering Beckett House for an elderly loved one, highlighting the responsiveness and openness of the staff. Another account talks about a sister with pancreatic cancer who spent her last weeks there and found the staff exceptionally loving, compassionate, and capable of easing the family's burden with dignity and kindness. These testimonies underscore that, when functioning well, Beckett House can provide a deeply supportive and humane experience for residents and their families.

Personal anecdotes further illustrate the duality of the facility's reputation. A patient who spent three weeks there for physical therapy reportedly enjoyed the staff and the experience, with grateful remarks about the help received during rehabilitation. Conversely, another reviewer describes a starkly different reality - staff members who are not friendly toward the elderly or their patients, taking hours to answer calls, or failing to follow up when someone is hurting. The sentiment here is that appearances can be deceiving; the interior beauty does not always align with the level of attentiveness and care residents receive, resulting in a "house of horrors" impression for some families.

Some particularly harsh statements emphasize a sense of imprisonment and loss of autonomy. A reviewer describes an experience for their great-grandmother that felt imprisoning, including reports of bruises and a loss of freedom when not walking quickly enough. These claims are grave and point to significant concerns about resident rights and the treatment of the elderly, illustrating the risks families worry about when care settings show signs of neglect or insufficient safeguarding.

In sum, Beckett House emerges as a facility with a compelling mixture of strengths and challenges. On the positive side, renovations have enhanced the building's appeal, and many residents and families speak highly of the compassionate care, especially around dining and personal interactions. Miranda's leadership in the kitchen and her evident commitment to making meals a source of joy are repeatedly praised, contributing to a strong sense of daily purpose and wellbeing for many residents. The long-standing commitment of certain staff members and the familial tone cited by several families also contribute to a perception of genuine, person-centered care when it works well.

On the negative side, there are poignant and alarming accounts of safety and care deficiencies that cannot be ignored. Reports of poor air quality, neglect of oxygen needs, delayed responses to calls, missed medications, and even accusations of abuse or brutality raise serious red flags for potential residents and their loved ones. Instances of poor sanitation, pest issues, and disconcerting observations about staff responsiveness further complicate the overall impression, highlighting a need for ongoing oversight, accountability, and improvements in daily operations.

Ultimately, Beckett House appears to be a place of contrasts: it can feel like a welcoming, community-focused home with excellent food and caring staff, yet it also faces situations that some families describe as unsafe or insufficiently attentive. The experiences captured here suggest that prospective families would benefit from visiting in person, asking pointed questions about safety protocols, staffing levels, and medication administration, and seeking up-to-date feedback from current residents and their families to form a well-rounded view before making a decision.

Places of Worship

• College Drive Presbyterian Church (0.9 miles)
• New Concord United Methodist Church (0.9 miles)
• Harvest Christian Fellowship (6 miles)
• Faith United Methodist Parsonage (8 miles)
• Faith United Methodist Church (8 miles)
• First Presbyterian Church (8.1 miles)
• Diocese of Steubenville Catholic Charities (8.1 miles)

Pharmacies

• Northside New Concord Pharmacy (0.9 miles)
• Cassell Station Volunteer Fire Department (4.4 miles)
• Rite Aid (8.4 miles)
• CVS Pharmacy (8.5 miles)
• Walmart Pharmacy (8.8 miles)
• Riesbeck's Food Markets (9.6 miles)

Physicians

• Genesis Primary Care - New Concord (1 miles)
• East Ohio Oral & Maxillofacial Surgery (7.2 miles)
• Cambridge Open Mri (8.5 miles)
• Southeastern Ohio Orthopedics (8.6 miles)
• Genesis Radiology & Mammography (9 miles)
• Genesis Lab & Imaging Cambridge (9 miles)
• Joel R Link MD (9 miles)

Restaurants

• Trail Family Diner (7.7 miles)
• Park Circle Cafe (8 miles)
• Theo's Restaurant (8 miles)
• Domino's Pizza (8.1 miles)
• Papa John's Pizza (8.3 miles)
• Pizza Hut (8.3 miles)
• Kennedy's Bakery (8.4 miles)

Cafes

• Roscoe Farms (8.1 miles)
• Tim Hortons (8.6 miles)
• Starbucks (8.9 miles)

Transportation

• Call Me Taxi (8.1 miles)
• U-Haul (8.4 miles)
• U-Haul Neighborhood Dealer (11.1 miles)
• Byesville Scenic Railway (11.1 miles)
• U-Haul Neighborhood Dealer (11.4 miles)
• Riverside Airport (13 miles)
• Parr Airport (42I) (14.4 miles)

Parks

• Cambridge Bark Park (8.4 miles)
• Cambridge City Park (8.4 miles)
• Cambridge City Duck Pond (8.5 miles)
• Jackson Park (10.9 miles)
• Jaycee Riverside Park (13.1 miles)
• Kidzville Park (13.3 miles)
• Blue Rock State Forest (14 miles)

Hospitals

• Occupational Health Southeast Ohio (9 miles)
• Autumn Healthcare Of Cambridge (9.5 miles)
• Cambridge Developmental Center (9.5 miles)